Wyze Outdoor Camera Troubleshooting: How to Fix Not Connecting Issue?

Have you been struggling to connect your Wyze Outdoor Camera? Don’t worry; you’re not alone! Many users have reported facing connectivity issues with their Wyze camera, leaving them frustrated and overwhelmed. Whether you’re a new user or have been using the camera for a while, there could be several reasons why your Wyze Outdoor Camera is not connecting. But, the good news is that most of these issues are fixable with a few troubleshooting steps.

So, before giving up on your Wyze camera altogether, let’s dive into some common causes and solutions for this problem.

Check your Wi-Fi Connection

If your Wyze outdoor camera is not connecting, the first thing you need to check is your Wi-Fi connection. Slow or weak Wi-Fi signal can cause your camera to lose connection or prevent it from connecting in the first place. To ensure a stable connection, try moving your router closer to the camera or installing a Wi-Fi extender.

Another thing you can do is to check if there are any black spots in your home’s Wi-Fi coverage. Some areas in your house may have poor signal reception, so you need to identify these areas and avoid placing your camera in those spots. Additionally, it’s important to ensure that your Wi-Fi range is sufficient enough to cover the distance between your router and the camera.

By checking and improving your Wi-Fi connection, you can increase your chances of successfully connecting the Wyze outdoor camera.

Ensure you have a strong and stable connection.

One of the most important things to consider when trying to have a seamless online experience is to ensure you have a strong and stable connection to the internet. Your Wi-Fi signal is a key factor in achieving this. Before you begin an activity that requires a stable internet connection, like streaming a movie or video conferencing with friends, it is a good practice to check that you are connected to a strong Wi-Fi signal.

This can be done by checking your Wi-Fi settings on your device and verifying that you are connected to the right network. If the signal strength is low, consider moving closer to the router or switching to a network with a stronger signal. Additionally, restarting your router and modem can boost the signal and help improve your connection.

Remember, a strong Wi-Fi signal is crucial to a smooth online experience, so take the time to ensure you have one before diving into your online activities.

wyze outdoor camera not connecting

Reset the Camera

If you’re experiencing trouble connecting your Wyze outdoor camera, resetting the camera might be the solution. Here’s what to do: first, check to see if the camera is receiving power and that it is within range of your Wi-Fi network. Then, press and hold the reset button located on the back of the camera for approximately 10 seconds or until you hear a “click” sound.

This will reset the camera to its default settings and erase all stored information. After resetting, try connecting to the camera again by going through the set-up process in the Wyze app. With a little bit of patience and persistence, your Wyze outdoor camera should be back up and running in no time.

Remember, if all else fails, don’t hesitate to reach out to Wyze’s customer support team for further assistance.

Press and hold the setup button on the camera for 20 seconds.

If your camera seems to be malfunctioning or not responding correctly, it might be time to reset it. Fortunately, resetting the camera is a simple process that can be done by pressing and holding the setup button for 20 seconds. This will restore the camera to its default settings and should fix any issues you’re experiencing.

In some cases, you may need to reset the camera if you want to connect it to a new Wi-Fi network or if you’re giving it to someone else to use. Just remember that resetting the camera will erase all of your personalized settings, so you’ll need to set them up again after the reset is complete. With this easy-to-follow guide, you’ll be able to reset your camera quickly and get it back up and running in no time.

Release the button when the LED light turns solid blue.

Resetting the camera can be a daunting task if you don’t know what to do. However, with just a few simple steps, you can reset your camera and get it back up and running in no time. One of the essential steps is to release the button when the LED light turns solid blue.

This is an indication that the camera has successfully reset and is ready for use. Don’t worry if you are not sure when the LED light turns solid blue; you can refer to the camera manual for guidance. Resetting the camera can solve many problems, from frozen screens to malfunctioning buttons.

It’s essential to note that resetting your camera will erase all your settings, including date and time, so remember to set the date and time after resetting. Once you have successfully reset your camera, it’s time to test it out. Take a few pictures and check for any lingering issues.

If you notice any recurrent problems, it may be time to contact customer support. In conclusion, resetting your camera is an easy process, but it can solve many problems. When resetting your camera, be sure to release the button when the LED light turns solid blue.

Remember to set the date and time after resetting, and test the camera for any issues before using it. By following these simple steps, you can get your camera back to working condition in no time.

Check Camera and App Compatibility

If you’re experiencing trouble connecting your Wyze outdoor camera, one possible cause could be a compatibility issue between the camera and the app you’re using to access it. Before attempting to troubleshoot your connection, it’s important to make sure that both your camera and app are compatible with each other. You can find a list of compatible devices and software on the Wyze website or by contacting their customer support team.

Be sure to also check for any updates or firmware upgrades that may be available for your camera or app. Keeping both your camera and app up-to-date can help ensure optimal performance and reduce the likelihood of any connectivity issues. By taking these steps, you can help ensure a smooth and successful connection with your Wyze outdoor camera.

Make sure your camera and app are both compatible with each other.

When it comes to choosing the best camera and app combination, it’s crucial to ensure they’re compatible with each other. A camera that isn’t compatible with its app may not function as intended, causing frustration and wasted time. Imagine buying a high-end camera only to discover that the app you need to use with it isn’t compatible.

That’ll throw your whole project schedule off track. Luckily, most camera manufacturers will provide a list of compatible apps. You should always check this list before making a purchase.

This way, you can avoid any unexpected problems down the line. So, before you invest in a new camera or download a new app, take a moment, and ensure it’s compatible with each other.

Contact Customer Support

If you are having trouble connecting your Wyze outdoor camera, don’t panic! First, try resetting the camera and your Wi-Fi router. If that doesn’t work, there may be an issue with the camera or with your account settings. Luckily, Wyze offers excellent customer support for these situations.

You can contact them via email or phone, and their knowledgeable representatives will guide you through the troubleshooting process. They can also answer any questions you have about the camera’s features or potential limitations. Whether you’re a tech expert or a beginner, their team is dedicated to helping you get the most out of your Wyze outdoor camera.

So if you’re feeling frustrated or uncertain, don’t hesitate to reach out and get the support you need. With Wyze, you can feel confident that your security and peace of mind are in good hands.

If all else fails, reach out to Wyze customer support for assistance.

If you’re having trouble with your Wyze device and have exhausted all possible solutions, contacting Wyze customer support is the best option. The company offers various ways to get in touch, including live chat, email, and phone support. You can also browse their extensive knowledgebase and community forum for self-help resources.

However, if you still need help, reaching out to their customer support team is easy and convenient. They have a team of knowledgeable and friendly experts who are dedicated to helping you resolve any issues. They will listen to your concerns, answer your questions, and guide you through the troubleshooting process.

Overall, if you ever encounter issues with your Wyze device, don’t hesitate to contact their customer support team for assistance.


In conclusion, if you’re having trouble with your wyze outdoor camera not connecting, don’t worry – you’re not alone in this frustrating game of technological hide-and-seek. But fear not, for with a little troubleshooting and perseverance, you’ll soon have your camera up and running as smoothly as a squirrel on a bird feeder. So remember, stay calm, keep your wits about you, and you’ll be capturing footage of your backyard antics in no time.


What can I do if my Wyze outdoor camera is not connecting?
You can try resetting the camera and your Wi-Fi network, making sure the camera’s firmware is up-to-date, and moving the camera closer to your Wi-Fi router.

Why is my Wyze outdoor camera not connecting to Wi-Fi?
There could be several reasons for this issue, including network signal interference, outdated firmware on the camera, and incorrect Wi-Fi network settings.

How can I troubleshoot my Wyze outdoor camera’s connection issues?
You can first check your Wi-Fi network settings, then try resetting the camera and your Wi-Fi network, and finally, make sure the camera firmware is up-to-date.

Can changing the Wi-Fi network affect my Wyze outdoor camera’s connection?
Yes, if you change your Wi-Fi network’s settings or password, you’ll need to reconnect your Wyze outdoor camera to the new network to regain functionality.