How Do I Remove Ezviz from My Old Account: Easy Step-by-Step Guide

Removing Ezviz from an old account can be simple. This guide will help you. Follow the steps below to remove Ezviz from your old account. Let’s begin!

What is Ezviz?

Ezviz is a smart home security system. It includes cameras and other devices. People use Ezviz to keep their homes safe. You can watch your home from anywhere. You need an Ezviz account to use it.

Why Remove Ezviz from an Old Account?

There are many reasons to remove Ezviz from an old account. You may have a new account. You may have sold your device. You may want to reset your device. Removing Ezviz from your old account is important. It keeps your information safe.

Steps to Remove Ezviz from an Old Account

Follow these steps to remove Ezviz from your old account:

Step 1: Open The Ezviz App

First, open the Ezviz app on your phone. Make sure you are logged in. If not, enter your old account details. This is the account you want to remove the device from.

Step 2: Go To The Device List

Next, go to the device list. You can find this in the app. Look for the device you want to remove. This could be a camera or other device.

Step 3: Select The Device

Now, select the device you want to remove. Tap on it. You will see more options.

Step 4: Tap On Settings

In the device options, tap on “Settings.” This will take you to the device settings page.

Step 5: Remove The Device

On the settings page, look for “Remove Device.” Tap on it. You may need to confirm. Tap “Yes” or “OK” to confirm. The device will be removed from your old account.

Other Methods to Remove Ezviz from an Old Account

Sometimes, you may not have access to the app. You can still remove Ezviz from your old account. Here are some other methods:

Method 1: Using The Ezviz Website

You can use the Ezviz website. Here are the steps:

1. Go to the Ezviz website.
2. Log in with your old account details.
3. Go to the device list.
4. Select the device you want to remove.
5. Click on “Settings.”
6. Click on “Remove Device.”
7. Confirm the removal.

Method 2: Contact Ezviz Support

If you cannot remove the device, contact Ezviz support. They can help you. Here is how:

1. Go to the Ezviz website.
2. Find the “Support” section.
3. Look for contact information.
4. Email or call Ezviz support.
5. Explain your situation.
6. Provide your old account details.
7. Provide the device details.

Ezviz support will help you remove the device. It may take some time. Be patient.

Things to Remember

Here are some things to remember when removing Ezviz from your old account:

• Make sure you have your old account details.
• Make sure you have access to the device.
• If you sold the device, tell the new owner.
• Contact Ezviz support if you need help.

Conclusion

Removing Ezviz from an old account is important. It keeps your information safe. Follow the steps in this guide. You can remove the device using the app, website, or support. Remember to keep your account details safe. If you need help, contact Ezviz support. They are there to help you. Stay safe and secure!