Welcome to our guide on DVR AT&T U-verse troubleshooting. If you have issues with your DVR, you are in the right place. This guide will help you fix common problems.
What is AT&T U-verse?
AT&T U-verse is a TV service. It uses the internet to deliver TV channels. DVR is a part of this service. DVR stands for Digital Video Recorder. It lets you record TV shows. You can watch them later.
Common DVR Problems
Sometimes, DVRs have issues. Here are some common problems:
- DVR not recording shows
- Recorded shows not playing
- Missing recordings
- DVR not responding
How to Fix DVR Not Recording Shows
Is your DVR not recording shows? Try these steps:
- Check the recording schedule. Make sure the show is set to record.
- Check the storage space. If it is full, delete old shows.
- Restart the DVR. Unplug it from the power. Wait for 30 seconds. Plug it back in.
How to Fix Recorded Shows Not Playing
Are your recorded shows not playing? Follow these steps:
- Check the connection. Make sure the DVR is connected to the TV.
- Restart the DVR. This can fix many problems.
- Check the recording. The show might be corrupted. Try deleting it.
How to Find Missing Recordings
Are your recordings missing? Try these steps:
- Check the recording schedule. Make sure the show was recorded.
- Check the storage space. If it is full, new recordings will not save.
- Restart the DVR. This can help find missing recordings.
How to Fix DVR Not Responding
Is your DVR not responding? Follow these steps:
- Check the remote. Make sure the batteries are not dead.
- Restart the DVR. This can fix many issues.
- Check the connections. Make sure all cables are secure.
When to Call AT&T Support
Sometimes, you need more help. If you have tried all the steps and the DVR still has problems, call AT&T support. They can help you fix the issue. Here are some reasons to call:
- None of the troubleshooting steps work
- Your DVR is making strange noises
- Your DVR is overheating
How to Contact AT&T Support
Here is how to contact AT&T support:
| Method | Details |
|---|---|
| Phone | Call 1-800-288-2020 |
| Chat | Visit the AT&T website and start a live chat |
| Visit a store | Find a local AT&T store and get help in person |
Tips to Keep Your DVR Working Well
To avoid problems with your DVR, follow these tips:
- Keep your DVR in a cool place
- Do not block the vents
- Delete old recordings to free up space
- Restart your DVR regularly
Conclusion
We hope this guide helps you fix your DVR problems. Remember to follow the steps carefully. If you need more help, do not hesitate to contact AT&T support. Thank you for reading!