Having trouble with your AT&T U-verse DVR? Don’t worry. This guide will help you fix common problems. Follow these steps to enjoy your TV shows again.
Common DVR Issues
Let’s start with common DVR problems. These are issues many users face. Knowing them can help you fix your DVR faster.
- Unable to record shows
- Playback issues
- Remote control problems
- DVR not responding
- Storage full
Unable to Record Shows
Sometimes, your DVR may not record shows. This can happen for several reasons. Let’s look at some solutions.
Check Scheduled Recordings
First, check your scheduled recordings. Go to the DVR menu. Look for the “Scheduled Recordings” option. Make sure your show is on the list.
Check Available Storage
Next, check your DVR storage. If it’s full, you can’t record new shows. Delete old recordings to free up space. Here’s how:
- Press the “Menu” button on your remote.
- Select “Recorded TV.”
- Choose a recording to delete.
- Press the “Delete” button.
Restart Your Dvr
Restarting your DVR can solve many problems. To restart your DVR, follow these steps:
- Press the “Power” button to turn off the DVR.
- Wait for 10 seconds.
- Press the “Power” button again to turn it on.
Playback Issues
Playback issues can be frustrating. Here are some steps to fix them:
Check Your Connections
Make sure all cables are connected properly. Check the HDMI or AV cables. A loose cable can cause playback problems.
Restart Your Dvr
As mentioned earlier, restarting your DVR can help. Follow the steps above to restart your DVR.
Check For Software Updates
Sometimes, software updates can fix playback issues. Check if your DVR needs an update:
- Press the “Menu” button on your remote.
- Select “Settings.”
- Choose “System Information.”
- Look for “Software Version.”
- If an update is available, follow the on-screen instructions.
Remote Control Problems
Your remote control may not work with your DVR. Here are some solutions:
Check The Batteries
First, check the batteries in your remote. If they are low, replace them with new ones.
Reprogram Your Remote
If the batteries are fine, try reprogramming your remote. Follow these steps:
- Press and hold the “AT&T” button and the “OK” button together.
- Hold them for 3 seconds until all mode buttons flash twice.
- Enter the code for your TV brand. You can find the code in the remote’s manual.
- Press the “Power” button to test the remote.
DVR Not Responding
If your DVR is not responding, try these steps:
Restart Your Dvr
Restarting your DVR can help. Follow the steps mentioned earlier to restart your DVR.
Check The Power Source
Make sure your DVR is connected to a working power source. Check the power cable and the outlet.
Reset Your Dvr
If restarting doesn’t help, try resetting your DVR. Be careful, as this will erase all recordings. Follow these steps:
- Press the “Menu” button on your remote.
- Select “Settings.”
- Choose “System Information.”
- Select “Reset Options.”
- Follow the on-screen instructions to reset your DVR.
Storage Full
If your DVR storage is full, you can’t record new shows. Here are some tips to manage your storage:
Delete Old Recordings
Delete old recordings to free up space. Follow these steps:
- Press the “Menu” button on your remote.
- Select “Recorded TV.”
- Choose a recording to delete.
- Press the “Delete” button.
Change Recording Settings
Change your recording settings to save space. You can record shows in lower quality. Follow these steps:
- Press the “Menu” button on your remote.
- Select “Settings.”
- Choose “Recording Options.”
- Select “Recording Quality.”
- Choose a lower quality option.
Contact AT&T Support
If you still have problems, contact AT&T support. They can help you fix your DVR. You can reach them by phone or online chat. Visit the AT&T website for more information.
In conclusion, troubleshooting your AT&T U-verse DVR can be simple. Follow these steps to fix common problems. Enjoy your TV shows without any issues. Happy watching!