Troubleshooting Arlo Doorbell Camera: Solutions for When Your Device Stops Working

Tired of missing important packages or visitors at your door? The Arlo doorbell camera is the perfect solution to your problem. However, sometimes the camera might give you trouble. Nothing can be more frustrating than your Arlo doorbell camera not working.

But don’t worry, troubleshooting the issue can be done in a few simple steps. In this blog post, we will provide you with useful tips to get your Arlo doorbell camera up and running again. Whether it’s a connectivity issue or a power problem, we’ve got you covered! So sit back, relax, and read on to troubleshoot your Arlo doorbell camera.

Check Power Supply

If your Arlo doorbell camera is not working, one thing you should check is the power supply. The doorbell requires a steady supply of power to function properly, and if the connection is loose or unstable, it could cause problems. Make sure the doorbell is securely connected to its power source, whether it be through a hardwired connection or a battery pack.

If using a battery pack, check to ensure it’s fully charged and inserted correctly. It’s also worth inspecting the wires and connections for any signs of damage or corrosion, as this could also interfere with the power supply. By confirming the power supply is stable, you can eliminate this possibility as a potential cause of your doorbell camera issues.

Ensure doorbell is properly wired and receiving power

One of the most common problems with doorbells is that they can lose power and stop working altogether. If your doorbell suddenly stops working, the first thing you should do is check the power supply. Start by locating your doorbell’s transformer, which is usually located near the electrical panel in your home.

Check to see if the transformer has a tripped breaker or blown fuse. If the breaker or fuse is fine, use a multimeter to measure the voltage coming from the transformer. Be sure to test both the primary and secondary sides of the transformer, and check for any loose or damaged wires.

If the transformer is functioning properly, then the issue may be with the door chime or the wiring that connects it to the transformer. By checking the power supply and the wiring, you can ensure that your doorbell is properly wired and receiving the power it needs to work effectively.

arlo doorbell camera not working

Reset Camera

If you’re having issues with your Arlo doorbell camera, one of the first things you can try is resetting the device. Resetting the camera can help resolve issues such as connectivity problems and power failures. To reset your Arlo doorbell camera, press and hold the sync button, located on the side of the camera, until the LED light blinks amber.

Then release the button and wait for the LED light to turn solid white. After that, your camera should be back to its factory settings, and you can set it up again in the Arlo app. If resetting doesn’t fix the issue, it may be worth contacting Arlo support for further assistance.

The Arlo doorbell camera is a great addition to your home security, but sometimes technical issues can arise, and resetting the camera is a simple first step towards finding a solution to these issues. So next time you encounter problems with your Arlo doorbell camera, don’t panic, try resetting it first and see if that solves the issue!

Press and hold reset button for 10 seconds

If you’re having trouble with your camera, a simple solution may be to reset it. But how exactly do you reset a camera? The answer is to press and hold the reset button for 10 seconds. This will restore your camera to its factory settings and clear any glitches or malfunctions.

It’s important to note that resetting your camera will delete any stored settings or preferences, so be sure to make note of those before resetting. It’s also a good idea to try other troubleshooting techniques before resorting to a reset, as it may not solve all issues. But if all else fails, giving your camera a fresh start may just do the trick.

So go ahead and press and hold that reset button for 10 seconds to see if it solves your camera troubles!

Check Network Connection

If your Arlo doorbell camera is not working properly, one of the first things you should check is your network connection. A weak or unstable Wi-Fi signal can cause the camera to disconnect, freeze, or stop recording altogether. To ensure that your network connection is strong enough to support your doorbell camera, try moving the camera closer to your router or adding a Wi-Fi extender to your network.

You may also want to reset your router and modem to eliminate any temporary glitches or issues that could be affecting your connection. Once you’ve ruled out any network-related issues, you can then investigate other potential causes, such as low battery power, defective hardware, or software glitches. By taking these steps to troubleshoot your Arlo doorbell camera, you can help ensure that it remains functional and delivers the reliable performance you need to keep your home safe and secure.

Make sure camera is connected to Wi-Fi network

Making sure your camera is connected to the Wi-Fi network is crucial if you want to enjoy the many benefits that come with wireless cameras. Otherwise, you may not be able to access the live video stream from your camera remotely via your smartphone or computer, and you won’t be able to receive alerts or notifications about any security threats. To check the network connection on your camera, you need to follow a few simple steps.

Start by accessing the camera’s settings and looking for the Wi-Fi settings. Then, select the Wi-Fi network you want to connect to and enter the password if required. If the connection is successful, you should see a notification that confirms your camera is now connected to the network.

It’s important to note that you may need to repeat the process if you change your Wi-Fi network or your camera loses its connection to the network. In summary, making sure your camera is connected to a reliable Wi-Fi network is essential for a seamless and secure user experience.

Restart router and modem

If you’re experiencing network connection issues, one of the first steps to take is restarting your router and modem. This simple task can often solve common problems, such as slow speeds or dropped connections. To begin, locate both your modem and router and unplug them from the power source.

Wait a few minutes before plugging them back in and allow them to fully restart. This can clear any temporary glitches or issues that may have occurred. In addition, make sure that all cables are securely connected to both devices.

By taking these steps, you can potentially resolve your network connection issues and enjoy faster, more reliable speeds. So, next time you experience connectivity problems, try restarting your router and modem as a first step.

Check Arlo App Settings

If you’re having trouble with your Arlo doorbell camera, the first thing you should do is check the app settings. Ensure that the device is properly connected to your Wi-Fi network and that the camera’s firmware is up-to-date. You may also want to adjust the motion sensitivity or turn off notifications if you’re experiencing too many false alarms.

If the camera still isn’t working, try restarting it or resetting the device altogether. Don’t forget to check the batteries too! Sometimes a dead battery can be the cause of issues. Hopefully, by going through these steps, you’ll be able to get your Arlo doorbell camera back up and running in no time.

Verify correct camera is selected in app settings

When using the Arlo app, it is important to make sure that the correct camera is selected in the app settings. This can easily be done by accessing the settings menu in the app and checking the camera selection. By doing so, you can avoid any confusion or incorrect recordings that may occur if the wrong camera is selected.

It’s a simple step that can make a big difference in your security monitoring. So, before you start using the Arlo app, take a moment to double-check your camera settings and ensure that the right camera is selected. By doing so, you can feel confident that you are monitoring exactly what you need to and keeping your home or business safe and secure.

Check notification settings for app

If you’re an Arlo user, it’s crucial to check your notification settings. By default, Arlo sends notifications for any detected motion or sound, which can quickly become overwhelming and annoying. However, you can adjust these settings to ensure you only receive relevant alerts.

To do this, open the Arlo app and go to Settings, then Notification Settings. Here, you can select which cameras you want to receive notifications from, and set up custom modes that dictate when you receive alerts. For example, you might only want to receive notifications when you’re away from home, or during specific hours of the day.

It’s also a good idea to check your device’s notification settings, as Arlo notifications may be getting filtered or blocked by your phone or tablet’s settings. Taking the time to review and customize your Arlo notification settings will make your user experience more manageable and less overwhelming.

Contact Arlo Customer Support

If you’re having trouble with your Arlo doorbell camera and it’s not working, don’t worry, Arlo customer support is here to help. Arlo’s doorbell camera can be a great security feature for your home, but when it’s not functioning correctly, it can cause a lot of frustration. Before reaching out to customer support, try a few troubleshooting tips such as checking the power source, restarting the device, and ensuring that it’s connected to your home network.

If these steps don’t work, then it’s time to contact Arlo customer support for assistance. Their team is available 24/7 to help you resolve any issues you may be experiencing. Simply explain the problem you’re having with your doorbell camera, and they will guide you through a solution.

Don’t let a malfunctioning device leave you feeling vulnerable in your own home. Get in touch with Arlo customer support today to get it resolved!

If all else fails, reach out to Arlo support for assistance

If you’ve tried troubleshooting your Arlo device and still can’t seem to solve the problem, don’t worry. Arlo has a dedicated customer support team that is always willing to assist you. You can contact Arlo customer support through their website or by phone.

Their website has a wide range of articles and instructional videos that you can use to help resolve your issue. If you can’t seem to find a solution on their website, don’t hesitate to give them a call. Their customer support team is available 24/7 and will guide you through the troubleshooting process or escalate the problem to their technical team for further assistance.

So, if you’re stuck, don’t give up. Reach out to Arlo customer support for help. They are eager to help you in any way they can.


Well, it looks like Arlo’s doorbell camera is feeling a bit camera-shy lately. Perhaps it just needs a little privacy and time to recharge its batteries. Or maybe it’s just a case of technical difficulties.

Either way, we hope Arlo’s team is hard at work to get this popular device back up and running smoothly. In the meantime, keep an extra eye on your doorstep the good old-fashioned way – with a trusty pair of peepers!”


What should I do if my Arlo doorbell camera is not working?
Try restarting the camera, checking the Wi-Fi connection, and ensuring the batteries are fully charged. If the problem persists, contact Arlo customer support for further assistance.

How do I troubleshoot my Arlo doorbell camera not connecting to Wi-Fi?
Check the signal strength of the Wi-Fi network, move the camera closer to the router, ensure the Wi-Fi password is correct, or try resetting the camera to factory settings.

How can I fix a blurry image on my Arlo doorbell camera?
Clean the camera lens with a microfiber cloth, adjust the camera angle, and increase the lighting outside to improve image quality.

What should I do if my Arlo doorbell camera is not recording motion events?
Check the motion detection settings, adjust the camera placement and angle, and ensure the camera has a clear line of sight to the area of activity. If the problem persists, contact Arlo customer support for further assistance.

Can I view my Arlo doorbell camera from multiple devices?
Yes, you can access the camera’s live stream and recordings from the Arlo app on multiple devices. Just make sure to log in using the same account credentials.