Atlantic Broadband DVR Troubleshooting: Quick Fixes and Tips

Do you have problems with your Atlantic Broadband DVR? Do not worry! Here is a simple guide to help you. Follow these steps to fix common DVR issues.

Common DVR Problems

Many people face issues with their DVR. Here are some common problems:

• DVR not recording shows
• DVR recordings missing
• DVR not turning on
• DVR remote not working
• DVR freezing or crashing

Let’s learn how to solve these problems step by step.

DVR Not Recording Shows

If your DVR is not recording shows, follow these steps:

1. Check if the DVR is on.
2. Ensure the DVR has power.
3. Verify the recording settings.
4. Make sure you have enough space on the DVR.
5. Restart the DVR.

If the problem continues, contact Atlantic Broadband support.

DVR Recordings Missing

If your DVR recordings are missing, try these steps:

1. Check the recording history.
2. Look in the deleted recordings folder.
3. Ensure you have enough space on the DVR.
4. Restart the DVR.

If you still cannot find your recordings, contact Atlantic Broadband support.

DVR Not Turning On

If your DVR is not turning on, follow these steps:

1. Check if the DVR is plugged in.
2. Ensure the power outlet is working.
3. Try a different power outlet.
4. Press the power button on the DVR.
5. Restart the DVR by unplugging it for 30 seconds.

If the DVR still does not turn on, contact Atlantic Broadband support.

DVR Remote Not Working

If your DVR remote is not working, try these steps:

1. Check if the remote has batteries.
2. Replace the remote batteries if needed.
3. Ensure there are no obstacles between the remote and the DVR.
4. Press the reset button on the remote.
5. Restart the DVR.

If the remote still does not work, contact Atlantic Broadband support for a replacement.

DVR Freezing or Crashing

If your DVR is freezing or crashing, follow these steps:

1. Restart the DVR.
2. Ensure the DVR is not overheating.
3. Check for software updates.
4. Clear the DVR cache.
5. Contact Atlantic Broadband support if the problem continues.

General Troubleshooting Tips

Here are some general tips to keep your DVR working well:

• Keep the DVR in a cool, dry place.
• Regularly delete old recordings.
• Update the DVR software when available.
• Restart the DVR once a week.
• Use a surge protector to prevent power issues.

Contacting Atlantic Broadband Support

If you cannot solve the problem, contact Atlantic Broadband support. They can help you with any issues. Here is how to contact them:

• Visit the Atlantic Broadband website.
• Call their support number.
• Send them an email.

Make sure to have your account information ready. This will help the support team assist you faster.

Conclusion

Troubleshooting your Atlantic Broadband DVR can be easy. Follow these steps to fix common problems. If you need more help, contact Atlantic Broadband support. Enjoy your TV experience!