Do you have a Blink security camera system that keeps failing you? Are your commands not being received by the camera, or are they not making it to the cloud for remote access? Don’t panic, as this is a common issue that many Blink camera users experience. The good news is that there are potential solutions to this problem, and we’re here to help you get your system back on track. In this blog, we’ll discuss some of the typical causes of Blink camera command failures, and offer advice on how to fix them so you can keep your property secure and enjoy the full functionality of your security system.
So sit tight, and let’s delve into the world of Blink camera troubleshooting.
Understanding Blink Error Log Status Codes
When Blink encounters an error, it logs a status code entry that can be reviewed through the Blink Error Log. Access this log by connecting to Blink’s WiFi and navigating to the URL: http://192.168.1.1/log.html, or via the Error Log link in the Blink user interface.
Here’s a guide to interpreting some key status codes:
- Code 11: Blink found the WiFi network but couldn’t send a status email. This requires an update to the latest firmware to enable email notifications.
- Code 14 & 15: These indicate successful and failed attempts, respectively, to connect to a WiFi network.
- Code 16: The email feature had an incorrect WiFi password. Ensure passwords are within the 32-character limit.
- Code 17: Failure to connect to the WiFi network, possibly due to range issues or router availability. Position the router closer to ensure better connectivity.
- Code 18: Either the SSID was not located, or there was an attempt to connect without a password. Keep SSIDs under 32 characters.
- Code 19 & 20: Success and failure in synchronizing time and date with an NTP server. A failed attempt might indicate an unavailable internet connection.
- Code 21 & 22: These denote successful and failed status updates to a cloud server. Ensure registered email addresses are under the character limit to avoid issues.
- Codes 201 & 202: Indicate issues with camera controls—either insufficient power or a busy camera unable to respond. Slow storage media can exacerbate these problems.
- Code 250 & 254: These suggest the firmware is outdated. Updating the Blink controller is recommended.
- Code 251: Reflects an attempt to reset the camera after a crash. This feature is dependent on the camera model and system power configuration.
When encountering any of these codes, check WiFi settings, firmware versions, and hardware compatibility to troubleshoot effectively.
Check Network Connection
If you’re having trouble completing commands with your Blink camera, the first thing to check is your network connection. A weak or unstable connection can cause commands to fail or take longer to complete. Make sure your camera is in range of your Wi-Fi signal and that your signal strength is strong enough.
You can also try restarting your router or modem to see if that improves your connection. If you’re still having issues after checking your network connection, there could be other factors at play, such as interference from other devices or a problem with your camera’s firmware. In those cases, reaching out to Blink’s support team for assistance is the best course of action.
Remember, a strong and reliable network connection is crucial for the proper functioning of your Blink camera.
Restart the Camera
If you’re experiencing connectivity issues with your security camera, the first thing to try is restarting the camera. Often, a simple reboot can resolve any glitches that may be affecting your camera’s performance. To do this, unplug the device or switch off the power, wait for about 30 seconds, then turn it back on.
When the camera restarts, give it a few moments to boot up and reconnect to the network. If the camera is still unable to connect, you may need to look into other possible causes, such as issues with your internet connection or problems with the camera’s hardware. Nonetheless, restarting the camera is a simple and effective troubleshooting step that you can take to try and resolve connectivity issues.
Reinstall the Blink App
If you have been experiencing issues with your Blink app and are unable to connect to your cameras, the first thing you must do is check your network connection. Poor network connection is one of the most common reasons why the app might not be functioning correctly. If your network connection is stable and you are still having problems, the next step is to try reinstalling the app.
Simply uninstall the app from your device and download it again from your app store. This will enable you to obtain the latest version of the app. Once the reinstall is complete, you should try logging in again.
This process should solve any connectivity issues that you may have been experiencing. Reinstalling the Blink app ensures that the app’s software is up-to-date and that any bugs have been resolved for optimal performance.
Ensure Camera Placement
“Blink camera command failed to complete” is a common issue faced by many users when setting up their home security cameras. One of the major reasons this occurs is due to poor camera placement. It is important to ensure that the camera is installed in an area that is free from obstructions, including trees, bushes, or any other object that may cause interference.
Additionally, the camera should be placed at an angle that allows it to capture the entire field of view without any blind spots. A recommended height for the camera is around 8-10 feet off the ground as this provides a good vantage point while keeping it out of reach of potential vandals. By ensuring proper camera placement, users can prevent issues such as the “Blink camera command failed to complete” error message and ensure their home is secure.
Check Wi-Fi Strength
When setting up security cameras in your home or office, it’s essential to check the Wi-Fi strength in the areas where you plan to place them. The placement of your cameras is crucial for ensuring that you get the best coverage and visibility of your property. If you have weak or poor Wi-Fi signal strength, it can cause your cameras to fail to record or lose connection, which can compromise the security of your space.
You can solve this problem by performing a simple Wi-Fi signal strength test. This will help you identify the areas in your home with the strongest signals, allowing you to place your cameras in optimal positions. Don’t hesitate to invest in a Wi-Fi booster or range extender if needed to get the best signal possible.
Ensure your cameras are in the right position with strong Wi-Fi signal strength, and you can rest easy knowing your home or office is secure.
Avoid Obstructions
When setting up your surveillance camera, it’s crucial to consider the placement of the camera to avoid obstructions. Obstructions can significantly impact the effectiveness of the camera and can even render it useless. Therefore, you must find an optimal location that allows the camera to have a clear and unobstructed view of the area you want to monitor.
You’ll also want to ensure that the camera is placed high enough to avoid tampering or being knocked down. If you’re unsure about the placement, it’s always best to consult a professional to ensure that you’re getting the best out of your surveillance system. By taking a proactive approach to camera placement, you can achieve peace of mind that your property is being monitored and protected.
Use Range Extenders
Range Extenders If you want to get the most out of your security cameras, it’s essential to ensure that they’re placed in the right location. This is where range extenders come in. These devices work by amplifying the signals from your cameras, allowing them to transmit data over greater distances.
By using range extenders, you’ll be able to place your cameras in areas that would otherwise be out of reach, such as the back of your property. This will give you greater coverage and help you to monitor your property more effectively. Furthermore, range extenders are easy to install and come in a range of sizes and shapes, making them suitable for any home or business.
Simply plug them in and you’re ready to go. In conclusion, if you’re looking to improve the coverage of your security cameras, range extenders are a great solution. They’re easy to install, cost-effective, and will help you to keep your property safe and secure.
Whether you’re looking to protect your home, business, or both, make sure that you invest in a set of range extenders today. By doing so, you’ll be taking the first step towards securing your property and ensuring that you have complete peace of mind.
Contact Blink Support
If you are experiencing trouble with your Blink camera and are seeing a message that says “command failed to complete,” it can be frustrating. Fortunately, contacting the Blink support team can help you get to the bottom of the issue. The Blink support team is ready to assist you with any technical difficulties you may encounter.
They can help you troubleshoot your camera, provide in-depth technical support, and guide you through any necessary repairs. It’s important to keep in mind that often times, “command failed to complete” errors are caused by connectivity issues or power outages. The Blink support team can help you determine the root cause of the issue and guide you through a solution.
Don’t hesitate to reach out to Blink support for assistance in solving your Blink camera issues.
Troubleshooting Advice
If you run into any issues with your Blink security system, don’t hesitate to reach out to the Blink Support team. Whether it’s a technical glitch, a connectivity problem, or just a question about how to use a feature, the team is always there to help. You can contact them through the Blink app or website, or by phone or email.
They’ll work with you to troubleshoot the issue and get your system up and running smoothly again. Just remember, support is always just a click or a call away. So, if you ever need assistance, don’t hesitate to reach out to Blink Support for expert help.
Warranty and Repair Services
If you experience any issues with your Blink devices, or they need repair or replacement, just reach out to Blink Support for help. Blink offers a warranty for their products, usually for a period of one year from the date of purchase. If your Blink device develops an issue within this warranty period, contact Blink Support for repair or replacement.
They will guide you through the process and ensure your issue is resolved quickly and efficiently. Blink is known for its excellent customer support and has a team of experts available 24/7 to help resolve any issues you have with your Blink devices. Simply reach out to them via email, chat, or phone to get the assistance you need.
They also provide a range of self-help articles and guides on their website, which can help you troubleshoot common issues and provide solutions to many common problems. Don’t hesitate to contact Blink Support if you need assistance, and they will ensure your Blink device is back up and running in no time.
Prevent Future Issues
If you are experiencing a “blink camera command failed to complete” error, don’t worry! There are several steps you can take to prevent future issues. First, make sure your Blink camera is placed in an area with strong Wi-Fi signal. Weak signal can cause the camera to disconnect or fail to complete commands.
Additionally, try to avoid placing the camera in direct sunlight or harsh weather conditions, which can damage the device. It’s also a good idea to regularly check for firmware updates and install them as needed, as these updates can fix bugs and improve overall performance. Finally, If you continue to experience issues, don’t hesitate to reach out to Blink customer support for assistance. To ensure a swift and effective response, please provide the following details about your setup and the problem you’re encountering:
- GoPro Camera Details: Include the type and firmware version of your GoPro camera.
- Blink Firmware Version: Let us know the version you’re currently using.
- SD Card Information: Specify the type of SD card in use.
- Power Supply Details: Mention the type of power supply and whether it’s connected to the GoPro or Blink’s USB port.
- Battery Information: Confirm if the GoPro battery is inside the camera.
- Schedules and Logs: Attach a screenshot of your Blink schedule(s) and the error log, which can be found at this page.
Providing these details will help our support team diagnose the issue more efficiently, ensuring you get back to capturing moments without delay.
By following these recommendations, you can ensure your Blink camera stays operational and provides reliable home security.
Understanding the “Camera On” Schedule
A “Camera On” schedule is a feature designed to power up the camera at predetermined times without requiring any further actions, like switching modes or pressing the shutter. This is particularly useful for automating processes such as data transfers or using the camera’s live feed capabilities through HDMI, rather than simply recording to an SD card.
Limitations of the Schedule
Unfortunately, keeping the camera consistently powered on between scheduled triggers isn’t feasible. Once the camera is activated at the scheduled time, it will eventually turn off after a trigger event.
Use Cases
- USB Data Transfers: Utilize scheduled times to connect and download data through USB, without manually turning the camera on.
- Live Video Output: Schedule the camera to start at specific times for HDMI output, ideal for situations where continuous recording isn’t necessary.
Setting Up a Schedule
To tailor this feature to specific needs, you can set the active duration to zero seconds. This setup turns the camera on without a predefined off timer, allowing scripts or external controls to manage the camera’s functionalities post-activation.
By understanding and strategically utilizing the “Camera On” schedule, you can streamline various operations involving your camera, despite its limitations with continuous operation between triggers.
Why is my continuous video footage being split into multiple files?
When you record a continuous video, you might notice it’s divided into several smaller files. This process is known as “chaptering.” Let’s break down why this happens and its advantages.
Technical Limitations
- File System Constraints: Many cameras, including action cameras, save video files using the FAT32 file system. This system limits the maximum file size to 4GB. When a video reaches this size, it automatically starts a new file to continue recording.
- Recording Mode Impact: The duration and size of each file can differ based on the recording quality and settings you’ve selected. Higher resolutions and frame rates tend to produce larger files that reach the 4GB threshold faster.
Practical Benefits
- Data Security: Splitting videos into smaller segments helps protect your footage. If there’s an unexpected power loss or software crash, you might lose only the last file segment rather than the entire recording.
- Ease of Editing: Smaller files can be more manageable when importing and editing footage in video editing software like GoPro Studio or Adobe Premiere. They provide flexibility whether you’re merging clips or making detailed edits.
Compatibility Advice
For smoother operations, ensure that your SD card is formatted correctly for your camera. Typically, cards with 32GB capacity or less use the FAT32 format, whereas 64GB or larger use exFAT. Regardless of the format, the 4GB file size limit remains within FAT32.
In essence, video file splitting is a built-in feature designed to accommodate technical limits while enhancing data security and editability.
What Happens When Schedules Overlap?
When managing multiple schedules, conflicts can arise if their start times coincide. To resolve this, a priority system is employed to determine which schedule takes precedence.
Priority Rules
- Lower Number, Higher Priority: The priority is given to the schedule with the lower numerical designation. For instance, if Schedule 1 and Schedule 2 overlap, Schedule 1 will be prioritized and executed.
- Sequential Management: Following the resolution of the conflict for the highest-priority schedule, other schedules will queue up in order of their number, ensuring all are addressed efficiently.
Key Takeaways
- Always review and organize your schedules with priority numbers, particularly if overlapping is possible.
- This systematic approach ensures a smooth operation, minimizing disruptions and maintaining consistency in schedule management.
Why is the Firmware Not Updating When Attached to a USB Flash Drive?
When trying to update firmware using a USB flash drive, a few common issues might prevent successful updates. Let’s explore these problems and solutions.
File Naming Issues
One potential hurdle is the file name. If the firmware file has been inadvertently altered, such as having extra characters or the wrong extension like “.txt,” the device may not recognize the file. Ensure that the firmware file retains its original name without any modifications for seamless recognition.
Proper Connection Sequence
Before attempting an update, ensure the setup configuration is correct. Disconnect your device from any other equipment it might be attached to. Connect both the device and the USB flash drive to an OTG cable before attaching the cable to a power source. This sequence ensures that the device recognizes the flash drive first, preventing connection issues.
USB Flash Drive Format
The file system format of the USB flash drive is crucial. It must be formatted using FAT32, the format used by most USB drives up to 32GB. Some larger drives use exFAT by default, which is incompatible with many devices. Double-check that your USB flash drive is formatted correctly; this might involve reformatting the drive to FAT32.
Compatibility with Operation Systems
If you’re on a Mac, the default formatting options might differ. Be sure to select the proper format option when preparing your drive. Guidance is available online for formatting USB drives on a Mac to ensure they are compatible with your device needs.
Key Takeaways:
- Check the File Name: It must remain unaltered.
- Follow the Correct Setup Sequence: Connect the device and drive, then power the cable.
- Use FAT32 Format: Essential for device recognition.
- Mac Users Need Special Steps: Ensure formatting instructions are followed properly.
By addressing these factors, you should be able to resolve any update issues and proceed smoothly with your firmware update.
How to Schedule an Overnight Program
When setting up an overnight schedule, it’s important to note that each day’s schedule must be programmed separately. Here’s how you can create a seamless overnight schedule:
- Split Into Two Schedules:
- Since each day’s schedule must start and end on the same day, you’ll need to create two distinct schedules.
- First Schedule:
- Start Time: Set your desired start time in the evening.
- End Time: Configure this schedule to end at 11:59 PM.
- Second Schedule:
- Start Time: Begin this schedule at 12:00 AM on the following day.
- End Time: Set it to conclude at the desired time in the morning.
By setting up your program in this way, you can effectively create a continuous schedule that spans overnight without interruption. Adjust start and end times as needed to fit your specific requirements.
Why Does My Email Notification Show More or Fewer Triggers Than Scheduled?
When you notice discrepancies in your email notifications regarding the number of camera triggers, several factors could be at play. Here’s a breakdown of potential reasons:
Internet Connection Interruptions
If your device encountered any internet connectivity issues, this might influence the notification count. For days when your internet connection was unstable, triggers that occurred during this time may be bundled into the next successful notification, resulting in a higher count than expected.
Clock Synchronization
Devices such as cameras and other household electronics can experience clock drift if not regularly synchronized. This can lead to a mismatch between the actual time a trigger occurred and the time recorded by your device. To keep accurate timing, your system may automatically re-synchronize each day when connected to the internet. However, if the synchronization occurs close to a trigger event, it could cause an apparent extra or missing notification.
- Solution: Schedule your notification email a few minutes before or after regular triggers to minimize overlap and potential discrepancies.
Irregular Trigger Counts
For more erratic variations in trigger counts, there might be underlying communication issues between your devices.
- Check Your Device Logs: Access your system’s error log via its designated page (often found in the router or controller interface) to identify any communication problems. Look for specific status codes, particularly those in the 200 range, as they can point to issues with camera communication.
By understanding these factors, you can adjust your system settings and improve notification accuracy, ensuring a seamless monitoring experience.
Why Does My Error Log Show Dates from January 1, 2015?
If you’re puzzled by error log entries showing a date of January 1, 2015, the issue likely stems from how your device manages power and time settings.
Internal Battery Limitations
Most action cameras, like the GoPro, have a small, non-removable battery designed to maintain clock settings when the rest of the device is powered off. This mini battery’s job is to keep track of time, but when the camera crashes or loses power for an extended period, it can reset the clock to the default manufacturing date—usually January 1, 2015.
Impact on Connected Devices
This issue doesn’t just affect the camera. If you use a connected device, like a shooting scheduler, it can only maintain the shooting schedule itself when power is off. It relies on the camera for current time and date. When power returns, the connected device reads the clock settings from the camera, which, if reset, results in old dates appearing in error logs.
Practical Solutions
- Regularly Check Power Levels: Ensure your device and any connected accessories have sufficient power.
- Firmware Updates: Install any updates as they can improve system reliability.
- Correct Date and Time: After power disruptions, manually set the correct date and time on your camera before resuming usage.
By understanding these factors, you can effectively manage and troubleshoot your device, reducing the chances of encountering these erroneous dates in the future.
Why Does the Shooting Schedule Only Last for One Day with an External Battery Pack?
When using an external battery pack for your camera, you might find the shooting schedule ends prematurely, often lasting just a single day. The primary reason for this is the automatic power-saving feature present in many battery packs. This feature is designed to conserve energy for longer usage periods.
Automatic Power Saving Feature
Most battery packs, including those from top manufacturers, are built with a feature that turns off the battery when it’s not actively supplying power. This usually happens if your device, such as a GoPro, remains turned off for more than a few minutes. In scenarios where your camera intermittently stops shooting, the external battery may perceive this as inactivity and shut down.
Operational Modes: Make the Right Choice
To counter this issue, some advanced battery packs offer dual operational modes:
- Automatic Off Mode: The default setting, which conserves energy by shutting down the battery during inactivity.
- Always On Mode: Keeps the battery active even when the connected device isn’t drawing significant power.
Ensuring Continuous Operation
For uninterrupted shooting, it’s crucial to enable the “Always On” mode on compatible battery packs. Here’s how:
- Check the Mode: Disconnect the battery and ensure it’s not charging or powering any device. To identify the mode, tap the power button twice. If the LED stays lit, it’s in “Always On” mode. If the LED dims or goes out between taps, it’s in “Automatic Off”.
- Switching Modes: Hold the power button for six seconds to toggle modes. Look for the charge indicator; three flashes and continued illumination mean “Always On” is active. If it flashes and goes dark, it’s set to “Automatic Off”.
Activating the correct mode is essential to prevent the battery from shutting off and ensure your shooting schedule extends beyond just one day. This proactive step helps maintain consistent power supply and reduces interruptions.
How to Update the Firmware for Your Time Lapse Controller
Keeping your time lapse controller up to date is crucial to enjoying the latest features and ensuring that any pesky bugs are squashed. Here’s how you can easily update your device’s firmware.
Steps to Update:
- Check for Updates:
- Visit the manufacturer’s official website. They typically have a dedicated section for firmware updates.
- Look for any announcements or notes about the latest firmware version.
- Download the Update:
- Locate the download link for the newest firmware version.
- Click to download the update file onto your computer. This might be a zip file that you’ll need to extract.
- Prepare Your Device:
- Connect your time lapse controller to your computer using a USB cable.
- Make sure the device is turned on and fully charged to prevent interruptions during the update.
- Install the Firmware:
- Follow the instructions provided on the website or included in the download package.
- This usually involves running an installer or copying files onto your device in a specific way.
- Restart and Verify:
- Once the installation is complete, restart your device to apply the new firmware.
- Verify the installation by checking the firmware version on your device settings to ensure it’s up to date.
Important Tips:
- Backing Up: Always back up your device’s data before proceeding with a firmware update. This can prevent data loss in case something goes wrong during the installation.
- Stable Connection: Use a stable internet connection to avoid any interruptions during the download process.
Following these steps will help keep your device at its best functionality, utilizing the advancements provided by the latest firmware.
Why Might Your Camera Battery Die Even When Connected to a Time Lapse Controller?
If you’ve discovered your camera battery has run out while connected to a time lapse controller, there are a few critical reasons this might occur.
- Incompatible Charging Method:
- For certain models like HERO3+ or earlier, the camera requires its battery to be charged even when an external power source is connected. These models don’t draw power directly from the controller, meaning the USB connection merely maintains battery levels rather than powering the device.
- Controller’s Limitations:
- Some controllers don’t have the capability to charge the camera battery directly. This means they can supply power to the camera in the absence of the battery, primarily for avoiding crashes. However, they won’t replenish battery levels.
- Power Supply Specifications:
- Ensure the power source is rated appropriately, typically at 5V and 2A, especially for more demanding setups. A power source with inadequate amperage might not sustain the system’s energy needs, leading to battery drainage.
- Configuration Requirements:
- For older models, it’s essential to have a fully charged battery for consistent operation, even when attached to an external power supply. The external source keeps the battery topped up rather than completely powering the camera.
In summary, understanding the specific needs of your camera model regarding direct power and battery maintenance can prevent unexpected shutdowns during time lapse captures.
To achieve an intervalometer schedule with intervals less than 60 seconds, there are certain limitations to consider. The primary reason you can’t set an interval below this threshold is due to the way the intervalometer functions. It typically powers down the camera between photos to save battery life, which necessitates a longer interval to accommodate this cycling.
However, there’s a workaround using the camera’s built-in features. For intervals shorter than 60 seconds, you can switch to the device’s native “time lapse video” mode. This setting allows you to capture intervals as short as 0.5, 1, 2, 5, 10, 30, and of course, 60 seconds between shots.
How to Set Shorter Intervals
- Adjust the Default Mode: Access your camera’s menu and set the “time lapse video” as the default shooting mode.
- Schedule Video Recording: Program your intervalometer to schedule video mode for specific start and end times. This ensures the camera automatically switches to the video mode, capturing continuous frames as a video clip.
Benefits and Limitations
- Video Output: Note that using “time lapse video” results in a single video file for each scheduled session rather than a collection of individual photos.
- Editing Flexibility: You will need video editing software to create a time lapse sequence from these clips. Programs like GoPro Studio or other video editors can stitch multiple video clips into a seamless time lapse movie.
By utilizing the camera’s “time lapse video” feature, you can work around the intervalometer’s limitation and capture more frequent intervals.
Conclusion
In the battle between you and your Blink camera, it seems that the camera has blinked first and failed to complete your command. Looks like it’s time to call in some reinforcements or try again with a little more patience. After all, even technology needs a take a breather every now and then!”
FAQs
What causes the “Blink camera command failed to complete” error message?
This error message can occur due to various reasons such as poor Wi-Fi connectivity, low battery level, or firmware issues with the camera.
How can I troubleshoot the “Blink camera command failed to complete” error?
First, check your Wi-Fi connectivity and ensure the camera is within range. Second, ensure the camera has enough battery level. Third, try resetting your Blink camera or updating its firmware.
What should I do if none of the above troubleshooting steps work?
You can try contacting Blink customer support for further assistance in resolving the “Blink camera command failed to complete” error.
Can an outdated mobile app cause the “Blink camera command failed to complete” error?
Yes, an outdated mobile app could cause compatibility issues with your Blink camera system leading to the “Blink camera command failed to complete” error. Always ensure that your app is up to date.