Troubleshooting Blink Doorbell Camera: How to Fix Common Issues and Get it Working Again

When it comes to home security, a doorbell camera is an essential tool for keeping your property safe. The Blink Doorbell Camera is a popular choice among homeowners for its easy installation and user-friendly features. However, like any electronic device, it’s not immune to errors and can face issues at times.

One of the common problems that Blink Doorbell Camera users experience is the “not working” issue. It can be frustrating when you’re expecting a package, and your doorbell camera fails to notify you. So, what causes this problem, and how can you fix it? In this blog post, we’ll delve into some of the reasons why your Blink Doorbell Camera may not be working and provide you with some simple troubleshooting steps to fix the issue.

Check Internet Connection

If your Blink doorbell camera isn’t working, the first thing to check is your internet connection. A weak or unstable internet connection can cause your camera to malfunction or not work at all. You can test your connection by resetting your modem and router, and then checking your Blink app to see if the camera is back online.

Make sure that your Wi-Fi signal is strong enough to reach your doorbell camera. If the signal is weak, try moving your router closer to the camera or purchasing a Wi-Fi extender. You may also want to check with your internet service provider to ensure that your internet speeds are sufficient for your camera to function properly.

By checking your internet connection, you can easily troubleshoot any issues with your Blink doorbell camera and get it back up and running in no time.

Restart Your Router

If you’re having trouble connecting to the internet, one of the first things you should try is restarting your router. It’s a simple fix that can solve a lot of issues. Over time, routers can get bogged down and struggle to keep up with the demands of your devices.

By restarting your router, you’re essentially giving it a fresh start and allowing it to reestablish its connection with your internet service provider. It’s like taking a break when you’re feeling overwhelmed and coming back with a clearer mind. So, if you’re experiencing slow internet speeds or a weak signal, don’t hesitate to give your router a reboot.

It could be just what you need to get back online.

blink doorbell camera not working

Check Connectivity for Other Devices

If you’re having trouble connecting to the internet on one device, it might be worth checking if other devices are able to connect successfully. This can help you determine if the issue is with your device specifically or if it’s a broader problem with your internet connection. You can start by checking if other devices in your household, such as phones, tablets, or laptops, are able to connect to the internet.

If they’re all experiencing the same issue, chances are there’s a problem with your router or internet service provider. If only one device is having trouble, it’s likely an issue specific to that device. By ruling out other potential causes, you may be able to troubleshoot the problem more effectively and get your internet back up and running in no time.

Check Blink App Settings

If you’re having trouble with your Blink doorbell camera not working, one solution may be to check your Blink app settings. Sometimes, the app may not be properly connected or the settings may need to be adjusted. Make sure the app is up to date and that your Wi-Fi signal is strong.

Additionally, double-check that your doorbell is connected to your Wi-Fi network and that your network is not experiencing any connectivity issues. It’s also important to ensure that the camera lens is clean and not obstructed. If none of these solutions work, consider contacting Blink’s customer support for further assistance.

By taking a few simple steps to check your app settings and connectivity, you can get back to using your Blink doorbell camera in no time.

Check Camera Settings

As a Blink camera user, it’s important to take a few minutes to check your camera settings. The Blink app allows you to customize your settings to suit your needs. The first step is to make sure your camera is connected to your Wi-Fi network.

Then, check the camera sensitivity settings to make sure you’re not receiving false alerts caused by things like moving tree branches or passing cars. You can also customize the length of time your camera records for after it is triggered. Another important setting to check is the camera’s night vision mode.

Depending on your needs, you might want to switch between black and white or color night vision. Finally, make sure your app notifications are set up properly so you can stay on top of any alerts. By taking a few minutes to check your camera settings, you can ensure that your Blink camera works effectively and provides you with the peace of mind you deserve.

Check App Permissions

Ensuring the privacy and security of our personal information is paramount, especially when it comes to our mobile phones. The Blink app is no exception. To check Blink app settings, the first step is to check app permissions.

This allows us to control what personal information the app can access. To do this, go to the settings of the phone and click on “Apps”. Then choose Blink.

From there, click on “App Permissions” to see what features the app can access, such as the microphone, camera, and location. If you are uncomfortable with any of the permissions, simply switch them off. By doing so, you can ensure that your personal information is secure.

Try Reinstalling the App

If you’re having issues with your Blink camera app, such as it crashing or lagging, one solution to try is reinstalling the app. First, make sure your camera is disconnected and then go to your device’s app store and search for the Blink app. Select “uninstall” and once it’s completely removed, reinstall the app.

This should clear up any issues you were experiencing. However, if this solution doesn’t work, there may be other underlying issues with your device or network that need to be addressed. In that case, it’s best to contact Blink customer support for further assistance.

By performing a simple app reinstallation, it can save you a lot of time and hassle in the long run.

Contact Blink Support

If your blink doorbell camera is not working, don’t worry, you’re not alone. There are a multitude of reasons why this could be happening, but the good news is that you don’t have to figure it out alone. The first step to resolving this issue is to contact Blink Support.

Their team of experts is available to assist you in troubleshooting the problem. They can identify the problem, provide you with the necessary steps to fix it, and guide you through the process if needed. Whether it’s a faulty camera or a problem with your Wi-Fi connection, the Support team can help you get your doorbell camera up and running in no time.

Don’t let a malfunctioning camera leave you vulnerable to unwelcome visitors. Contact Blink Support today and get the assistance you need to ensure that your home is protected.

Find Blink Support Contact Information

If you have a Blink security camera and you’re experiencing any technical issues, you can contact Blink support for assistance. Fortunately, their support team is easily reachable and they have various options for you to get in touch. One way is to access their support center on the website, where you can find a comprehensive FAQ page that covers most common issues.

If that doesn’t help, you can submit an online support ticket with your details and the nature of your inquiry. Alternatively, you can also reach out to them via phone or email. Their phone support lines are available seven days a week from 5 AM to 7 PM PT, and you can reach them at 1-844-288-8700.

If you prefer email, you can send them a message at [email protected]. Their customer service team is known for being responsive and helpful, so don’t hesitate to contact them if you need any assistance with your Blink security camera.

Explain the Issue to Support Team

If you’re struggling with a problem using Blink, the best course of action is to reach out to Blink Support for assistance. They are always ready and willing to help you out, no matter what the issue might be. The first step is to explain the problem clearly and concisely so that the support team can fully understand what is going on.

Make sure to explain any error messages that you are receiving and provide as much detail as possible. You can contact Blink Support through the app or by emailing them directly. They will get back to you as soon as possible with a solution to your problem.

Don’t hesitate to reach out to them, as they are always happy to help. Remember, the more information you provide, the easier it will be for the support team to assist you. So, be as thorough as possible and trust that they will do their best to solve whatever issue you may be facing.


Well, it seems the Blink doorbell camera has decided to take a break from its duties. Perhaps it got tired of all the endless ringing and motion detection. Or maybe it just needs a good power nap.

Whatever the reason, remember that even technology needs a break every now and then. So, sit back, relax, and let the Blink doorbell camera recharge its batteries. Who knows, it may even come back stronger and smarter than before.

Until then, take a cue from the Blink camera and give yourself a well-deserved break too!”


What could be the possible reasons why my Blink doorbell camera is not working?
There could be several factors why your Blink doorbell camera is not working, including poor Wi-Fi connection, low battery, software glitch, or a hardware issue.

How to troubleshoot Blink doorbell camera if it’s not connecting to Wi-Fi?
If your Blink doorbell camera is not connecting to Wi-Fi, check if the Wi-Fi password is correct, if the camera is within the range of the Wi-Fi signal, or try resetting the Wi-Fi connection and the camera.

Why is my Blink doorbell camera’s battery draining too fast?
The Blink doorbell camera’s battery could be draining fast due to several reasons, such as using the camera too frequently, recording too many videos, or running too many background applications.

How to fix the Blink doorbell camera if it’s not recording motion-activated videos?
If your Blink doorbell camera is not recording motion-activated videos, make sure that the camera’s motion settings are turned on and calibrated correctly. Check the camera’s battery and Wi-Fi connection, and ensure that the camera is not obstructed with any objects.