Troubleshooting Blink Doorbell: Why Isn’t It Saving Your Video Clips?

Is your Blink Doorbell not saving clips as it should? It could be frustrating, especially when you need footage for security reasons. Fortunately, you don’t have to worry, as there are a few troubleshooting tips you can try to fix the issue. We’ve listed some solutions below that will help you figure out what’s causing your doorbell not to save clips and how to solve it.

The first thing to check is your internet connection. It’s essential to have a strong and stable connection to ensure that the footage is saved correctly. If your internet signal is weak, it could lead to a loss of data packets, resulting in no clips saved.

Therefore, make sure to boost your Wi-Fi signal or consider investing in a Wi-Fi extender. Another potential issue could be a low battery. If your doorbell battery is low, it won’t be able to save footage.

Therefore, it’s crucial to keep your device charged at all times. Consider getting a solar-powered charger or a plug-in charger to keep your device always powered. Lastly, you can check if the doorbell is placed in an area with low temperatures.

Extreme temperatures can affect the battery’s performance, causing it not to save clips. If you live in an area with cold winters, make sure to invest in insulated enclosures or covers for your doorbell. To sum up, if your Blink Doorbell is not saving clips, try troubleshooting the issue before calling for professional help.

Check your internet connection, battery status, and the device’s placement to identify what is causing the problem. By following these tips, you should be able to get your doorbell back on track.

Check Internet Connection

If you’re experiencing issues with your Blink Doorbell not saving clips, it’s essential to check your internet connection. A weak or unstable internet connection can cause your device to lose or fail to save recordings. You can ensure that your device has a strong connection by moving it closer to your router or investing in a WiFi extender.

Additionally, checking your network’s bandwidth is crucial because other devices that use the same network may be hogging the bandwidth and preventing your Blink Doorbell from accessing the necessary connection. So, to save your precious moments and keep your property safe, ensure that you have a stable and secure internet connection.

Confirm Wi-Fi connectivity status of Blink Doorbell

If you’re experiencing connectivity issues with your Blink Doorbell, the first step is to check your internet connection. Start by trying to connect to other devices on your network to confirm that your Wi-Fi is functioning correctly. It’s also a good idea to check your Blink Doorbell’s connection status within the app.

Make sure it is connected to your Wi-Fi network and that the signal strength is strong. If you’re still experiencing issues, try resetting your router and reconnecting your Blink Doorbell. In some cases, switching to a different Wi-Fi network may also help.

By taking these steps, you can confirm the Wi-Fi connectivity status of your Blink Doorbell and troubleshoot any issues, ensuring that you always stay connected with your home’s security.

blink doorbell not saving clips

Verify router settings and reboot the Wi-Fi router

If you’re experiencing internet connection issues, one of the first things you should do is check your router settings. Log in to your router’s control panel and verify that everything is set up correctly. Check your internet connection type, IP address, DNS settings, and Wi-Fi security settings.

If anything looks off, switch it back to the correct settings and see if that resolves the issue. Additionally, sometimes simply rebooting your Wi-Fi router can fix connection issues. Unplug the router from its power source, wait a minute or two, and then plug it back in.

This can sometimes help reset any connection problems and refresh the router’s memory. By taking these simple steps, you can troubleshoot common internet connection problems and get back online quickly.

Review Blink Doorbell Settings

If you’ve been experiencing issues with your Blink Doorbell not saving clips, the first thing to check is your device settings. Make sure you have the correct settings selected for recording and saving videos. You can adjust these settings by opening the Blink app and going to your device’s settings.

From there, you can choose the length of time you want your clips to be, as well as how long you want them to be stored before being automatically deleted. Additionally, check that your device is connected to a stable and reliable network, as poor connectivity can cause issues with recording and saving videos. If you’ve tried these steps and you’re still experiencing problems, it may be worth contacting Blink’s customer support team for further assistance.

Don’t let your doorbell’s malfunctioning keep you from having peace of mind; ensure that your settings are correct and your connection is strong for optimal performance.

Check device storage space and quality of recordings

As a Blink Doorbell user, it’s important to regularly review your device settings to ensure optimal functionality. One crucial aspect to keep in mind is your device’s storage space and the quality of your recordings. It’s essential to ensure that you have enough storage space to support the number of videos you wish to record.

If your device is running out of space, it can affect the quality of the videos you capture, resulting in blurry, pixelated footage. Checking your device’s storage space can also help ensure that your doorbell is recording as it should be. In addition, you’ll want to review your doorbell’s video settings to ensure that the quality of your recordings matches your expectations.

Adjusting the video settings can help to optimize the quality of your footage, allowing you to capture clear and detailed recordings of any visitors to your home. By taking the time to review your Blink Doorbell settings, you can enjoy peace of mind knowing that your device is working correctly and that your recordings are of the highest possible quality.

Confirm notification settings in the Blink app

When setting up your Blink Doorbell, it’s crucial to review the notification settings to ensure you receive alerts and updates in a timely and appropriate manner. To tweak your notification preferences, open the Blink app and head to the Doorbell’s settings. From here, you can customize motion detection sensitivity, adjust how long you want motion clips to last, and the frequency of notifications.

You can even choose to only receive notifications during specific times of the day or enable “sleep mode” if you don’t want to be disturbed during a designated timeframe. By taking a few minutes to familiarize yourself with the notification settings, you can help ensure you never miss an important visitor or parcel delivery. So, go ahead and explore your Blink Doorbell’s notification features to see how you can personalize the device to meet your needs.

Ensure correct time and zone settings are applied

When it comes to getting the most out of your Blink Doorbell, one of the most crucial steps is to review the time and zone settings. It’s important to ensure that your device is set to the correct time and time zone so that you can receive accurate notifications and know exactly when someone has rung your doorbell. Double-checking these settings is easy and can greatly improve the effectiveness of your doorbell system.

By taking a quick glance at your settings, you can make sure that you’re getting the most out of your device’s features. So, take a few moments to review your Blink Doorbell settings today and don’t miss another visitor at your door!

Contact Blink Support

If you’re experiencing issues with your Blink Doorbell not saving clips, don’t hesitate to contact our Blink Support team for assistance. There could be various reasons why your doorbell is not saving clips, such as a weak Wi-Fi signal or insufficient power to the device. Our technical experts can help diagnose the issue and provide you with effective solutions so that you can enjoy the full functionality of your doorbell.

They can guide you through the troubleshooting process step-by-step and help you optimize your device to ensure that clips are saved correctly. With their guidance and expertise, you can expect quick and efficient resolution of your problem. So why wait? Contact Blink Support now, and we’ll ensure that your doorbell is up and running again in no time!

Submit a ticket to Blink Support or reach out through chat features

If you need to reach out to Blink support for any reason, there are a few different options available to you. First and foremost, you can submit a ticket to the support team through their website. This can be a great option if you have a more complex issue and need to provide a lot of information or documentation.

Alternatively, you can also reach out through the chat features on the Blink website or within the Blink app. This can be a quick and easy way to get in touch and receive immediate assistance. No matter which method you choose, the Blink support team is there to help you with any questions or concerns you may have.

So don’t hesitate to reach out if you need assistance with your Blink system!

Include detailed information on the issue and steps taken so far

If you’re experiencing issues with your Blink security system, don’t worry – there are steps you can take to get it back up and running smoothly. Your first point of contact should be Blink support, who can provide you with expert advice and guidance on how to troubleshoot the problem. Be sure to have all your system information and error messages available when you call, to help support diagnose the issue quickly and effectively.

Before you reach out to support, you can take some basic steps to see if the issue can be easily resolved. Firstly, try resetting your Blink system by unplugging the Sync Module and wait for a few seconds before plugging it back in. You might also want to check that all your cameras and other components are properly connected to the Sync Module and have sufficient power.

If these steps don’t resolve the issue, don’t hesitate to get in touch with Blink Support. They have a team of experienced technicians who will be able to walk you through more advanced troubleshooting and offer guidance on any repairs or replacements that need to be carried out. By contacting them, you can get your Blink system back up and running in no time, ensuring that you and your property are kept safe and secure.

So, if your Blink security system is giving you trouble, take action today and reach out to their support team. They’re always ready and willing to help you resolve any issues you may be experiencing.

Final Thoughts

If you’re experiencing the frustrating issue of your Blink doorbell not saving clips, there could be a few different reasons why. One common issue is a weak Wi-Fi signal, which can cause communication issues between the doorbell and your app. Another potential problem is a low battery, which can prevent the doorbell from properly saving and transmitting clips.

It’s also possible that your settings need to be adjusted; make sure that you have motion detection enabled and that your storage limits are set correctly. If none of these solutions work, it’s worth reaching out to Blink customer support for further assistance. Don’t let a glitchy doorbell ruin your peace of mind – with a little troubleshooting, you can get back to feeling secure and protected in your home.


Unfortunately, it seems that the Blink doorbell has a bit of a blinking problem when it comes to saving video clips. Despite its otherwise impressive features, the device is failing to capture and store important footage, leaving users in the lurch. Whether it’s a glitch in the system or simply a lack of storage space, it’s clear that this doorbell needs to up its game.

So until Blink fixes this issue, we’ll just have to keep playing doorbell roulette and hope for the best. Keep your eyes peeled and your fingers crossed!”


Why is my doorbell not saving any video clips?
There could be a few reasons for this issue. Firstly, check if your device is running out of storage space. If that’s not the issue, try resetting your device or checking for any firmware updates. If the problem persists, contact customer support for further assistance.

How do I troubleshoot my doorbell’s video recording function?
Firstly, make sure the device is set up correctly and connected to a stable Wi-Fi network. If that’s not the issue, try resetting the device or checking for any software updates. If the problem persists, contact customer support for further assistance.

How long does the doorbell’s video storage last?
It depends on the storage capacity of your device and how often it records. Most doorbells come with a certain level of storage capacity, but you can also add external storage options. If you find your device is frequently running out of storage space, consider upgrading or adding external storage options.

My doorbell stopped recording after a power outage, what should I do?
If your doorbell is battery-powered, check the battery life and make sure it’s charged. If your device relies on a wired connection, ensure the power source is working correctly. If the problem persists, try resetting the device or checking for any software updates. If none of those solutions work, contact customer support for further assistance.

How do I enable the blinking notification feature on my doorbell?
The blinking notification feature varies depending on the device you have. Check the device manual to see if it has that feature and how to set it up. If you can’t find any information, contact customer support for further assistance.