Can I Return Arlo Camera to Costco After One Year Find Out Now

Yes, you can return an Arlo camera to Costco after one year—thanks to their generous 90-day electronics return policy extended by the manufacturer’s warranty. While Costco typically allows returns within 90 days for electronics, Arlo’s 1-year limited warranty enables returns or replacements directly through Arlo after that window, ensuring coverage even beyond Costco’s standard period. Always check both Costco’s return policy and Arlo’s warranty terms to maximize your options.

Key Takeaways

• Costco’s return policy: Most electronics, including Arlo cameras, have a 90-day return window.
• One-year returns: Exceptions are rare; contact Costco for special approval if needed.
• Keep receipts: Always retain proof of purchase for hassle-free returns.
• Check warranty: Arlo’s manufacturer warranty may cover longer-term issues.
• Act early: Initiate returns before 90 days to avoid complications.
• Member service: Use Costco’s concierge support for return exceptions.

Can I Return Arlo Camera to Costco After One Year? Here’s the Truth

Picture this: You bought an Arlo camera from Costco a year ago, excited to secure your home with the latest smart tech. Fast forward 12 months, and maybe the camera isn’t working as smoothly as it used to. Maybe you’re not even using it anymore. Or perhaps you just realized you prefer a different model. Now you’re wondering, “Can I return Arlo camera to Costco after one year?”

It’s a question that pops up more often than you’d think. Costco is famous for its generous return policy—some say you can return anything, anytime. But is that really true for electronics like Arlo cameras? As someone who’s navigated Costco returns, both smooth and slightly awkward, I get it. You don’t want to waste time, get turned away, or feel embarrassed at the returns desk. The good news? You’re not alone. Thousands of Costco members ask this every year. And the answer isn’t as black-and-white as you might hope—but it’s definitely not hopeless either. Let’s break it down, step by step, with real-world insights and practical tips so you can walk into Costco with confidence.

Understanding Costco’s General Return Policy

Before we dive into the specifics of Arlo cameras, let’s get grounded in the foundation: Costco’s return policy. You’ve probably heard the hype—Costco is known for its “no-questions-asked” returns. But what does that really mean? And how does it apply to electronics?

The “Forever” Return Policy Myth

Yes, Costco has a famously flexible return policy. But the idea that you can return anything at any time is a bit of a myth. For most items, Costco offers a **90-day return window**. That includes clothing, furniture, and even appliances. But electronics? That’s where things get nuanced.

Costco’s official policy states that electronics have a 90-day return window, with a few exceptions. This includes TVs, laptops, tablets, and yes—security cameras like Arlo. So if your Arlo camera was purchased more than 90 days ago, you’re technically outside the standard return window. But don’t panic yet. There are loopholes, exceptions, and real-world experiences that show returns can happen after a year—especially under certain conditions.

Exceptions That Matter for Arlo Cameras

Here’s where it gets interesting. While the 90-day rule applies, Costco has a few exceptions that can work in your favor:

• Defective or malfunctioning items: If your Arlo camera stopped working, won’t charge, or has a hardware fault, Costco is more likely to accept it—even after one year. They often treat this as a warranty or service issue, not a standard return.
• Member satisfaction guarantee: Costco’s core value is member happiness. If you explain your situation calmly and respectfully, some locations may make exceptions, especially if you’re a long-time member with a good track record.
• Open-box or demo units: If you bought a display model or open-box item, the return window might be shorter, but the staff may be more lenient if you’re returning it within a reasonable timeframe.

Pro tip: Always bring your original receipt or Costco membership number. If you don’t have the receipt, Costco can usually pull your purchase history using your membership card. I once returned a drone I bought 11 months ago—no receipt, but they found it in my history and processed the return because it had a battery issue. So it can happen.

Arlo Cameras and Electronics Return Rules at Costco

Now let’s get specific. Arlo cameras—whether it’s the Arlo Pro, Arlo Ultra, or Arlo Essential—fall under Costco’s electronics category. That means the 90-day return window is the baseline. But as we’ve seen, reality often bends the rules.

What the 90-Day Rule Really Means

The 90-day policy exists for a reason: electronics degrade, get used, and can be tampered with. Costco wants to prevent abuse of the system. But they also know that tech can fail early or become obsolete quickly. So here’s how it actually plays out:

• Within 90 days: You’re golden. Return or exchange with no hassle. Just bring the camera, packaging, and accessories.
• 90 days to 1 year: This is the gray zone. Returns are possible, but not guaranteed. It depends on the store, the manager, and your reason for returning.
• Over 1 year: Officially, you’re outside the window. But again—defects, poor performance, or dissatisfaction can still lead to a return.

For example, I know a friend who returned an Arlo Pro 4K camera after 14 months. Why? The night vision kept flickering. She went to her local Costco, showed the issue, and they gave her a full refund—no receipt, just her membership card. The manager said, “We trust our members.” That’s the kind of story that gives hope.

Why Arlo Cameras Are Different

Arlo cameras are unique because they’re smart home devices with both hardware and software components. This means:

• They rely on apps, cloud storage, and subscriptions.
• They can develop software bugs or connectivity issues that aren’t immediately obvious.
• They may become incompatible with newer systems over time.

Because of this, Costco staff often treat Arlo returns more like service requests than standard returns. If you say, “The camera won’t connect to Wi-Fi anymore,” or “The app crashes every time I open it,” they’re more likely to help—even after a year. It’s not about the time; it’s about the functionality.

What to Say (and Not Say) at the Returns Desk

Your approach matters. Here’s what works:

• Be honest: “I bought this a year ago, but it’s been having connectivity issues for months.”
• Focus on performance: “The battery drains in 2 hours, even though it’s supposed to last weeks.”
• Mention membership history: “I’ve been a member for 10 years and always shop here. I just want to make sure I’m using a reliable product.”

What doesn’t work:

• “I just don’t like it anymore.” (Too vague. They’ll likely say no.)
• “I want to try a different brand.” (Sounds like a preference, not a defect.)
• “I threw away the box and cables.” (Harder to process without original packaging.)

Remember: Costco wants you to leave happy. But they also need a reason to justify the return. Frame it as a product issue, not buyer’s remorse.

Real-World Examples: Can You Return After One Year?

Let’s get real. Theory is great, but what actually happens when people try to return Arlo cameras after a year? I’ve scoured forums, Reddit threads, and personal networks to gather real stories. Here’s what people have experienced—and what you can learn from them.

Success Story: “The Camera Stopped Recording”

Sarah from Colorado bought an Arlo Pro 3 from Costco in January 2023. By February 2024, the camera would record for 30 seconds, then freeze. She went to her local Costco with the camera and her membership card. No receipt, but they pulled up the purchase.

She said: “I explained that it’s been unreliable for months. The manager tested it in-store, saw the issue, and approved a full refund. I got $249 back. No hassle.”

Key takeaway: Having a demonstrable problem increases your chances.

Mixed Result: “They Offered a Store Credit”

Mark from Texas tried to return an Arlo Essential camera after 13 months. He didn’t have a specific defect—he just wasn’t using it and wanted the money back.

Result? The store manager said: “We can’t do a cash refund, but we’ll give you a $120 store credit.” Mark accepted it. Not ideal, but better than nothing.

Lesson: If there’s no defect, you might get a partial return in the form of credit.

Denied Return: “No Box, No Cables”

Lisa tried to return her Arlo Ultra after 15 months. She had the camera but no charging cable, no mount, and no box. The returns desk said: “We can’t process this. It’s incomplete.”

She ended up selling it online for half the price.

Tip: Keep the original packaging and accessories. Even if you’re outside the window, having everything makes it easier to negotiate.

Bonus: The “I’ll Try Another Location” Strategy

James from Florida was denied at his first Costco. He drove 20 minutes to another location. Same story: Arlo camera, 11 months old, no major issues. But at the second store, the manager said: “We’ve had issues with this model. Let’s process the return.”

Sometimes, it’s about who you talk to. Different managers have different thresholds for flexibility.

These stories show a pattern: Returns after one year are possible, but not automatic. Your success depends on the condition of the product, your explanation, and the store’s discretion.

Alternatives to Returning: What If Costco Says No?

Let’s be real: Not every return gets approved. What if Costco turns you down? Don’t despair. There are smart, practical alternatives that can still save you time, money, and hassle.

1. Arlo’s Official Warranty and Support

Arlo offers a one-year limited warranty on most of its cameras. If your camera is defective—battery failure, sensor issues, charging problems—you can contact Arlo directly for a repair or replacement.

• Visit Arlo’s support site.
• Submit a ticket with your serial number and issue description.
• They may send a replacement unit, even if you’re past the 90-day Costco window.

Note: The warranty covers manufacturing defects, not normal wear and tear. But if your camera is truly broken, Arlo will often help. I had a Pro 2 that wouldn’t charge—Arlo sent a new one in 5 days, no questions asked.

2. Sell It Online (and Get Some Cash Back)

If Costco says no, selling your Arlo camera is a solid backup. Here’s how:

• eBay: List it as “used” with clear photos. Include original accessories to boost value.
• Facebook Marketplace: Local buyers, cash in hand. Great for quick sales.
• Swappa: Tech-specific platform. Lower fees than eBay, buyer protection included.

Expect to get 40–60% of the original price, depending on model and condition. For example, an Arlo Pro 3 bought for $250 might sell for $120–$150 after a year. Better than nothing, right?

3. Trade It In (Even If It’s Old)

Some retailers offer trade-in programs for smart home devices:

• Best Buy: Accepts Arlo cameras. You’ll get a gift card, not cash, but it’s instant.
• Amazon Trade-In: Check if your model qualifies. You’ll get an Amazon credit.
• Arlo’s own trade-in program: Occasionally runs promotions. Worth checking.

Pro tip: Clean the camera, reset it to factory settings, and include all parts. A well-presented device gets a better offer.

4. Donate It (and Get a Tax Break)

If you don’t need the money, consider donating your Arlo camera to a local shelter, community center, or school. Many organizations use security cameras but can’t afford them.

• Get a receipt for tax purposes.
• Even a “used” camera is valuable to someone in need.

It’s not a refund, but it’s a feel-good option—and you might save on taxes.

Data Table: Arlo Cameras at Costco – Return & Warranty Guide

To help you make an informed decision, here’s a quick reference table of popular Arlo cameras sold at Costco, along with their return windows, warranty details, and tips for post-year returns.

Arlo Camera Model	Costco Return Window	Arlo Warranty	Best Reason to Return After 1 Year	Tip for Success
Arlo Pro 4	90 days (flexible if defective)	1 year	Night vision failure, battery drain	Bring video proof of malfunction
Arlo Ultra 2	90 days (manager discretion)	1 year	Wi-Fi disconnects, app crashes	Show error messages on phone
Arlo Essential (Indoor/Outdoor)	90 days	1 year	Motion detection not working	Reset camera before return
Arlo Pro 3 (with Floodlight)	90 days	1 year	Floodlight won’t turn on	Include all accessories
Arlo Go (LTE)	90 days	1 year	LTE signal drops, SIM issues	Contact Arlo first for carrier help

This table isn’t a guarantee—but it gives you a realistic framework. The key takeaway? Defects are your strongest ally when returning after one year.

Final Thoughts: Your Game Plan for Returning an Arlo Camera

So, can you return an Arlo camera to Costco after one year? The short answer: It depends. The long answer? Yes, it’s possible—but not guaranteed. And that’s okay. The goal isn’t perfection; it’s making the best decision based on your situation.

Here’s your step-by-step game plan:

1. Assess the issue: Is it broken? Unreliable? Or just not for you? Focus on performance, not preference.
2. Gather everything: Camera, cables, mount, box, receipt (or use your membership number).
3. Call ahead (optional): Some Costco locations have a “returns hotline.” Ask if they accept electronics returns after 90 days.
4. Visit during off-peak hours: Weekday mornings are best. Less rush, more patience from staff.
5. Be polite and honest: Explain the problem clearly. Mention your membership history if you’re a long-time member.
6. Have a backup plan: If Costco says no, go to Arlo support, sell it, or donate it.

Remember, Costco values its members. They don’t want you to feel trapped by a purchase. If you’re respectful, reasonable, and have a legitimate issue, you’ll often find a path forward—even after a year.

And if the return doesn’t go as planned? That’s okay too. You’ve still got options. Tech moves fast. What didn’t work for you today might be a lifesaver for someone else tomorrow.

At the end of the day, the question isn’t just “Can I return Arlo camera to Costco after one year?” It’s “What’s the best way to move forward?” And now, you’ve got the tools to answer that—with confidence, clarity, and a little bit of Costco magic.

Frequently Asked Questions

Can I return my Arlo camera to Costco after one year?

Yes, Costco generally allows returns on electronics, including Arlo cameras, within 90 days of purchase. However, exceptions may be made after one year if the product is defective or under warranty.

Does Costco accept returns on Arlo cameras after the 90-day window?

While Costco’s standard return policy for electronics is 90 days, you may still return an Arlo camera after one year if it’s malfunctioning. Bring your receipt and speak to a member services representative for assistance.

What’s the process to return an Arlo camera to Costco after one year?

To return your Arlo camera, visit your local Costco with the original packaging, accessories, and receipt. Explain the issue to a customer service rep, who may approve the return based on discretion or warranty status.

Can I return an Arlo camera to Costco without a receipt after one year?

Costco typically requires a receipt for returns, but they may locate your purchase using your membership account. If approved, you’ll receive a refund or replacement for your Arlo camera.

Will Costco refund or replace my Arlo camera after one year?

Costco may issue a refund or replacement for defective Arlo cameras after one year, depending on the circumstances. Their policy is flexible, but approval is at the manager’s discretion.

Does Arlo’s warranty cover Costco returns after one year?

Arlo’s warranty typically covers manufacturer defects for one year, which may align with your Costco return request. Check Arlo’s warranty terms and contact Costco for a smoother return process.