Can I Use Arlo Cameras Left Behind Previous Owners A Complete Guide

Yes, you can use Arlo cameras left behind by previous owners, but only after performing a factory reset and re-registering them under your Arlo account to ensure full control and security. Without proper reset and reactivation, the cameras remain locked to the original owner’s account, making them unusable for live viewing or cloud storage under your ownership.

Key Takeaways

• Reset cameras first: Factory reset ensures no old owner access.
• Check ownership: Verify if cameras are linked to an old Arlo account.
• Use Arlo app: Re-register devices via the official app for full control.
• Wi-Fi compatibility: Confirm your network matches camera requirements.
• Contact support: Arlo can assist with unlinking stubborn devices.
• Update firmware: Install latest updates for security and features.

Can I Use Arlo Cameras Left Behind by Previous Owners? A Complete Guide

Imagine moving into your new dream home, only to discover that the previous owners left behind a full set of Arlo security cameras. You’re excited at the idea of inheriting a high-tech security system—but then the doubts creep in. Can I even use these cameras? Are they still linked to the old owner’s account? What if they’re spying on me right now?

You’re not alone. Many homeowners and renters face this exact situation, especially in smart home-heavy neighborhoods. The good news? In most cases, yes—you can use Arlo cameras left behind by previous owners. But it’s not as simple as just plugging them in and hitting “record.” There are steps to take, risks to consider, and a few technical hoops to jump through. In this guide, I’ll walk you through everything you need to know—from checking compatibility to resetting devices and ensuring your privacy. Whether you’re a tech newbie or a DIY pro, this is the only resource you’ll need to turn those abandoned Arlo cameras into a fully functional security system for your home.

Understanding Arlo Camera Ownership and Account Linking

How Arlo Cameras Are Tied to Accounts

Arlo cameras don’t just work out of the box—they’re designed to be managed through the Arlo app, which requires an Arlo account. Think of it like a digital leash: the camera is physically yours, but its digital soul is tied to the account it’s registered under. If the previous owner never removed the cameras from their account, you won’t be able to set them up as new devices. In fact, they may still have access to live feeds, recordings, and even motion alerts.

For example, let’s say the previous owner used an Arlo Pro 4 Spotlight Camera. If it’s still linked to their Arlo account, they can:

• View live video feeds from their phone
• Download or delete cloud recordings
• Receive motion notifications
• Control camera settings (like night vision or motion zones)

This is why simply taking ownership of the hardware isn’t enough. You need to break that digital connection—and that starts with understanding how Arlo’s account system works.

Why Account Ownership Matters More Than Physical Ownership

Unlike a traditional security camera that stores footage locally on an SD card, most Arlo cameras rely on cloud storage and remote access. This means the camera’s functionality is entirely dependent on the account it’s registered to. Even if you unplug it, move it, or power it on, it will keep trying to connect to the old owner’s account.

I once helped a friend who bought a house with two Arlo cameras mounted on the porch. She thought she could just plug them in and use them. But every time she tried to set them up in the Arlo app, it said “Device already registered.” She couldn’t access anything. It wasn’t until we reset the cameras and contacted the previous owner (who had forgotten to remove them) that she could finally use them.

The takeaway? Physical possession ≠ digital control. You need both to use the cameras safely and legally.

Step-by-Step Guide to Taking Over Abandoned Arlo Cameras

Step 1: Contact the Previous Owner (If Possible)

Before doing anything technical, try to reach out to the previous owner. A simple text or email can save you a lot of hassle. Ask them to:

• Remove the cameras from their Arlo account
• Provide the serial numbers (if available)
• Confirm they’ve deleted all associated cloud recordings

Most people are happy to help, especially if they’ve already moved out. One homeowner I spoke with said the previous owner even sent her a screenshot of the cameras being removed from the app—peace of mind she appreciated.

Pro tip: If you’re buying a home, include a clause in the contract requiring the seller to de-register all smart devices. It’s becoming more common, especially in tech-savvy markets.

Step 2: Perform a Factory Reset on Each Camera

If you can’t contact the previous owner (or they don’t respond), your next move is a factory reset. This erases all settings and breaks the link to the old account. Here’s how to do it for different Arlo models:

• Arlo Pro/Ultra/Pro 2/Pro 3/Pro 4: Press and hold the sync button (usually on the side) for 10–15 seconds until the LED blinks amber.
• Arlo Essential (indoor/outdoor): Hold the reset button (often under the battery cover) for 10 seconds.
• Arlo Go (LTE model): Use the reset pinhole on the back for 15 seconds.

After the reset, the camera will go into “setup mode” with a blinking blue or white light. This means it’s ready to be added to a new account.

Note: Some older Arlo models (like the original Arlo Wire-Free) may require a hub reset. If you find an Arlo base station or SmartHub, reset it too using the same method.

Step 3: Set Up Cameras on Your Own Arlo Account

Once reset, download the Arlo app (iOS or Android), create an account (or log in), and follow these steps:

1. Tap “Add Device”
2. Select your camera model
3. Follow the in-app instructions to sync the camera (usually by pressing the sync button when prompted)
4. Connect to Wi-Fi (if required)
5. Name the camera and assign it to a location (e.g., “Front Door”)

Within a few minutes, your camera should be live. You’ll see a preview in the app and can start testing features like motion detection and night vision.

Step 4: Check for Firmware Updates

Older cameras may be running outdated firmware, which can cause bugs or security flaws. After setup, go to Device Settings > Device Info > Firmware Version and tap “Update” if available. This ensures you’re getting the latest features and security patches.

What If the Previous Owner Won’t (or Can’t) Remove the Cameras?

Contact Arlo Support for Account Recovery

If the previous owner is unresponsive, uncooperative, or deceased, don’t panic. Arlo has a device recovery process for situations like this. You’ll need to contact Arlo Support and provide:

• Proof of ownership (e.g., property deed, rental agreement, or purchase receipt)
• Photos of the cameras mounted at your property
• Serial numbers of the devices (found on the camera body or packaging)
• Your Arlo account email and phone number

Arlo will review your case and may issue a recovery code or unlock the devices remotely. This process usually takes 3–5 business days. I’ve heard from several users who successfully reclaimed cameras this way—especially when they had solid documentation.

Real-life example: A tenant in Texas found an Arlo camera in the attic. The landlord had moved out years ago and couldn’t be reached. The tenant submitted a lease agreement and photos to Arlo Support and got the camera unlocked within a week.

Limitations and Delays You Might Face

While Arlo Support is generally helpful, they can’t act immediately. Their team must verify your identity and ownership, which takes time. In rare cases, if the previous owner disputes the claim, the process can drag on for weeks.

Also, Arlo won’t unlock cameras if they’re still actively being used—even if you own the property. For example, if the previous owner is renting a room and still accessing the camera, Arlo may side with them. This is why communication is key.

When You Might Need Legal Help

If the previous owner is actively spying on you (e.g., you see their phone accessing the feed), that’s a privacy violation and possibly illegal. In the U.S., many states have laws against unauthorized surveillance, especially in private areas like bedrooms or bathrooms.

In such cases, consider:

• Contacting law enforcement
• Sending a cease-and-desist letter (via a lawyer)
• Documenting everything (screenshots, timestamps, witness statements)

While rare, it’s important to know your rights. A camera left behind isn’t a license for someone to keep watching you.

Compatibility and Limitations of Older Arlo Models

Which Arlo Cameras Can You Use?

Not all Arlo cameras are created equal. Some older models may not work well (or at all) with current Arlo services. Here’s a quick breakdown:

Arlo Model	Wi-Fi Required?	Cloud Storage Supported?	Works with Current Arlo App?	Notes
Arlo Pro 4	Yes	Yes (with subscription)	Yes	Excellent performance; supports local storage via USB
Arlo Pro 3	Yes	Yes	Yes	Great image quality; requires SmartHub
Arlo Pro 2	Yes	Yes	Yes	Still supported; older but reliable
Original Arlo (2014)	Yes	Limited (discontinued in 2020)	Yes (but no new features)	May lack night vision; check firmware
Arlo Go (LTE)	No (uses SIM card)	Yes	Yes	Great for remote areas; may have active SIM plan
Arlo Baby	Yes	Yes	Yes	Indoor only; includes lullabies and air quality

Key takeaway: Most Arlo cameras made after 2016 will work fine. But older models (pre-2015) may have limited features or require a SmartHub. Always check the model number (e.g., “VMC4030” for Arlo Pro) before investing time in setup.

Missing Accessories and How to Replace Them

Cameras left behind often come with missing parts. Here’s what to look for:

• Mounting hardware: Screws, brackets, or magnetic mounts may be missing. You can buy replacements on Amazon or directly from Arlo.
• Power adapters: Some Arlo cameras need a plug-in power supply (especially Pro models). If missing, buy an official Arlo adapter—third-party ones may damage the camera.
• Batteries: If the camera uses rechargeable batteries, check if they’re included. If not, factor in the cost (~$30 per battery).
• SmartHub or Base Station: Required for some models (like Arlo Pro 2). If missing, you’ll need to buy one (~$60–$100).

I once found a full Arlo Pro 3 system—but no SmartHub. I had to buy one separately, which added $80 to the total cost. Not a dealbreaker, but something to plan for.

Tips to Ensure Privacy and Security When Using Secondhand Arlo Cameras

Change All Default Settings Immediately

After setup, don’t just start using the cameras. Take a few minutes to:

• Change your Arlo account password (use a strong, unique one)
• Enable two-factor authentication (2FA) in account settings
• Review and adjust motion detection zones to avoid false alerts
• Turn off audio recording if you’re concerned about eavesdropping (some models record sound by default)

One user told me she found a camera pointing into her backyard—perfect for her, but the motion zone was set to her neighbor’s driveway. A quick tweak in the app fixed that.

Use Local Storage (If Available) to Reduce Cloud Dependence

To minimize reliance on Arlo’s cloud (and avoid subscription fees), use local storage if your camera supports it:

• Arlo Pro 4/Ultra: Insert a USB drive into the SmartHub
• Arlo Essential: Use a microSD card (up to 256GB)

Local storage means footage is saved directly to the device—no internet required, and no risk of someone accessing it remotely. Plus, it’s free after the initial hardware cost.

Regularly Check for Unauthorized Access

Even after setup, stay vigilant. In the Arlo app, go to Settings > Account > Device Access and review:

• Which devices are logged in
• Recent login activity (time, location, device type)
• Shared access (make sure no one else has been invited)

If you see a login from a city you’ve never visited, log out all devices and change your password immediately.

Final Thoughts: Is It Worth Using Abandoned Arlo Cameras?

So, can you use Arlo cameras left behind by previous owners? Yes—but with caveats. The process isn’t always plug-and-play, but with the right steps, you can turn someone else’s forgotten tech into a powerful home security system.

The biggest wins? Cost savings and eco-friendliness. Instead of buying new cameras (which can cost $100+ each), you’re giving existing hardware a second life. And let’s be honest—there’s something satisfying about outsmarting the system.

But remember: this only works if you take the time to do it right. Skipping the factory reset, ignoring account checks, or assuming the cameras are “safe” can backfire. Always prioritize privacy, security, and proper setup.

At the end of the day, those abandoned Arlo cameras aren’t just leftovers—they’re an opportunity. With a little effort, they can become your home’s first line of defense. And who knows? You might even end up with a better system than you could have bought on your own.

Just don’t forget to reset, register, and respect—and you’ll be good to go.

Frequently Asked Questions

Can I use Arlo cameras left behind by previous owners?

Yes, you can use Arlo cameras left behind by previous owners, but they must first be removed from the previous owner’s account via the Arlo app or customer support. Once deregistered, the cameras can be set up as new devices on your account.

How do I reset Arlo cameras left behind to use them?

To reset Arlo cameras left behind, press and hold the sync button on the camera for 10–15 seconds until the LED flashes amber. This restores factory settings, allowing you to pair them with your Arlo account.

Do I need the previous owner to remove Arlo cameras from their account?

Ideally, yes—the previous owner should remove the cameras via their Arlo app to fully deregister them. If they’re unreachable, contact Arlo support with proof of ownership to request assistance.

Will Arlo cameras left behind work without a subscription?

Arlo cameras left behind can still record locally (e.g., to a USB drive or base station) without a subscription, but advanced features like cloud storage and AI detection require an active Arlo plan.

Can I use leftover Arlo cameras with my existing Arlo system?

Yes, as long as the leftover Arlo cameras are the same generation and model type (e.g., Pro 3, Ultra), they can integrate with your current system after being deregistered and reset.

What if the previous owner doesn’t respond about the Arlo cameras left behind?

If the previous owner is unresponsive, contact Arlo support with documentation (e.g., property deed or purchase receipt) to prove ownership. Arlo may help deregister the cameras for you.