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Yes, you can use someone’s old Arlo doorbell camera, but only if it’s fully reset and removed from the previous owner’s account—otherwise, it won’t pair with your system. Always verify compatibility with your current Arlo plan and base station to avoid setup issues or lost features.
Key Takeaways
- Check compatibility: Ensure the old Arlo doorbell works with your current system or base station.
- Factory reset required: Always reset the device to clear previous owner’s data and settings.
- Verify subscription: Confirm if the camera needs an active Arlo plan for full functionality.
- Re-register ownership: Transfer ownership via the Arlo app to access all features and support.
- Inspect hardware: Look for physical damage or missing parts before installing a used doorbell.
- Wi-Fi strength matters: Test signal strength at the door to avoid connectivity issues post-installation.
📑 Table of Contents
- Why You Might Be Asking About Using Someone’s Old Arlo Doorbell Camera
- Understanding How Arlo Doorbell Cameras Work (And Why That Matters)
- Can You Legally and Ethically Use Someone’s Old Arlo Camera?
- Technical Steps to Set Up a Used Arlo Doorbell Camera
- Common Issues and How to Fix Them
- Is It Worth Using a Used Arlo Doorbell Camera? Pros and Cons
- Final Thoughts: Making the Right Choice for Your Home
Why You Might Be Asking About Using Someone’s Old Arlo Doorbell Camera
Imagine this: Your neighbor moves out, and as a friendly gesture, they offer you their old Arlo doorbell camera. It’s still in great shape, and you’re excited about saving money while boosting your home security. But then a thought hits you—can I really use someone else’s old Arlo doorbell camera? Is it as simple as plugging it in and calling it a day?
You’re not alone. Many people consider repurposing secondhand smart home devices, especially when they’re high-quality like Arlo’s doorbell cameras. But the answer isn’t always a simple yes or no. There are technical, legal, and practical factors to consider. In this guide, I’ll walk you through everything you need to know—from setup hurdles and account ownership to privacy concerns and long-term reliability. Whether you’re a budget-conscious homeowner, a renter trying to secure your space, or just someone who hates wasting good tech, this post will help you make an informed decision.
Understanding How Arlo Doorbell Cameras Work (And Why That Matters)
Before diving into whether you can use someone’s old Arlo doorbell camera, it helps to understand how these devices function. Arlo doorbells are more than just cameras—they’re part of a connected ecosystem. They rely on Wi-Fi, cloud storage, and mobile apps to deliver features like motion alerts, two-way audio, and night vision. But here’s the catch: they’re tightly linked to an Arlo account.
How Arlo Devices Connect to Accounts
When the original owner set up their Arlo doorbell, they likely:
- Downloaded the Arlo app and created an Arlo account
- Connected the camera to their home Wi-Fi network
- Linked the device to their account via a unique device ID (sometimes called a MAC address)
- Possibly enabled a paid Arlo Smart subscription for cloud storage, advanced alerts, and person detection
This means the doorbell isn’t just a standalone camera—it’s a “child” device tied to a “parent” account. Without access to that account, you can’t fully control or use the camera.
Real-life example: A friend once bought a used Arlo camera from Facebook Marketplace. It looked perfect, but when he tried to set it up, the app kept showing “device already registered.” He couldn’t remove it from the previous owner’s account because he didn’t have their login. The camera sat unused for months.
Why Account Ownership Is the Biggest Hurdle
The core issue isn’t whether the hardware works—it probably does. The problem is account ownership. Arlo uses account-based device management, meaning:
- You cannot “adopt” a device without removing it from the previous account
- Arlo doesn’t allow device transfers without the original owner’s cooperation
- Even if you factory reset the device, it may still try to reconnect to the old account
So, unless the previous owner fully removes the device from their account (not just unplugging it), you’re stuck with a camera that won’t pair with your app.
Tip: If you’re getting a used Arlo doorbell, ask the previous owner to go to Settings > My Devices > [Doorbell Name] > Remove Device in the Arlo app. This clears the device from their account and allows you to claim it.
Can You Legally and Ethically Use Someone’s Old Arlo Camera?
Let’s get real: using someone’s old Arlo doorbell camera isn’t just a technical question—it’s also a matter of legality and ethics. Even if the device is physically yours, there are risks if you don’t handle it the right way.
Legal Considerations: Ownership vs. Access
Legally, once someone gives you their old Arlo camera, you own the hardware. But ownership doesn’t automatically grant you access to:
- The previous owner’s Arlo account
- Any cloud recordings stored in their account
- Subscription benefits they paid for (like Arlo Smart)
Using the device without removing it from the old account could be considered unauthorized access, especially if the previous owner didn’t fully deregister it. While Arlo doesn’t typically pursue legal action for small-scale cases, it’s still a gray area that could cause problems if the original owner files a complaint or if law enforcement gets involved.
Example: A renter in California once installed a used Arlo camera gifted by a friend. The friend hadn’t removed the device from their account, and the renter kept receiving alerts for the friend’s home. When the friend’s house was burglarized, the renter’s phone showed footage from the wrong property. It created confusion and raised privacy concerns.
Ethical Concerns: Privacy and Consent
Even if the device is yours, think about privacy. The previous owner may have:
- Recorded footage of their neighbors, guests, or delivery drivers
- Enabled geofencing or smart alerts tied to their lifestyle (e.g., “alert when kids come home”)
- Shared access with family members or roommates
Using the camera without fully resetting it or informing all parties involved could expose you to unintended surveillance. For example, if the previous owner’s account still has access, they could potentially see your property’s activity—even if they don’t intend to.
Best practice: Always get written confirmation from the previous owner that they’ve:
- Removed the device from their Arlo account
- Revoked shared access with others
<2>Deleted all associated cloud recordings
This protects both you and them.
Technical Steps to Set Up a Used Arlo Doorbell Camera
Assuming the previous owner has properly removed the device from their account, here’s how to set up a used Arlo doorbell camera on your own. I’ll walk you through the process step by step, with tips to avoid common pitfalls.
Step 1: Factory Reset the Device (If Needed)
If the camera was never removed from the old account or is still paired, you’ll need to reset it. Most Arlo doorbell models (like the Video Doorbell Wired or Wireless) have a reset button or pinhole on the back or side.
- Press and hold the reset button for 10–15 seconds
- Wait for the LED to flash rapidly (this indicates a reset)
- If it doesn’t reset, try powering it off and on while holding the button
Note: A factory reset clears local settings but won’t remove the device from the old account. That step must be done in the Arlo app by the previous owner.
Step 2: Create or Log Into Your Arlo Account
Download the Arlo app (available on iOS and Android) and:
- Sign up for a free Arlo account, or log in if you already have one
- Make sure you’re using the same email you’ll use for all future access
- Enable two-factor authentication for added security
Your account will be the central hub for managing the camera, viewing footage, and adjusting settings.
Step 3: Add the Camera to Your Account
In the Arlo app:
- Tap the “+” or “Add Device” button
- Select “Doorbell” and follow the prompts
- When prompted, scan the QR code on the back of the camera or enter the serial number manually
- Connect the camera to your Wi-Fi network (2.4 GHz only—Arlo doorbells don’t support 5 GHz)
Tip: If the camera doesn’t appear in the pairing process, double-check that it’s fully reset and that the previous owner removed it from their account. You can also try powering it off and on again.
Step 4: Mount and Test the Camera
Once paired:
- Mount the doorbell using the included hardware (or a compatible mount)
- Test the Wi-Fi signal strength in the Arlo app (go to Settings > Device Info > Wi-Fi)
- Adjust the angle so it covers your porch and walkway
- Test motion detection, audio, and night vision
Pro tip: Use the “Live View” feature in the app to fine-tune the camera’s position. Walk around your porch to ensure the motion zones capture activity without too many false alerts (like passing cars or trees).
Step 5: Set Up Alerts and Subscriptions
Arlo’s free plan includes basic features like live viewing and motion alerts. But if you want cloud recordings, person detection, or package detection, you’ll need a paid Arlo Smart subscription. Plans start at $2.99/month per camera.
- Go to Settings > Subscription in the app
- Choose a plan (I recommend starting with a 7-day trial)
- Customize alert types (e.g., only notify for people, not animals)
Cost-saving tip: If you have multiple Arlo cameras, consider the Arlo Smart Premium plan ($14.99/month for up to 20 cameras). It’s more cost-effective per camera.
Common Issues and How to Fix Them
Even with a clean setup, you might run into problems. Here are the most common issues with used Arlo doorbells—and how to solve them.
Issue 1: “Device Already Registered” Error
This means the camera is still linked to another account. Solutions:
- Ask the previous owner to remove it from their account (Settings > My Devices > Remove Device)
- If they’ve lost access, contact Arlo Support with proof of ownership (receipt, photo of device, or serial number)
- As a last resort, Arlo may allow a device transfer—but it’s not guaranteed
Issue 2: Weak Wi-Fi Signal
Arlo doorbells need a strong 2.4 GHz Wi-Fi signal. If you’re getting poor video quality or disconnections:
- Move your router closer or install a Wi-Fi extender
- Check the signal strength in the Arlo app (Settings > Device Info > Wi-Fi)
- Avoid mounting the camera behind metal doors or thick walls
Example: A user in a two-story house mounted their Arlo doorbell on a brick wall. The signal dropped to 1 bar. After installing a Wi-Fi extender near the front door, the signal improved to 4 bars—and video quality became crystal clear.
Issue 3: Battery Drain (For Wireless Models)
Arlo’s wireless doorbells use rechargeable batteries. Older models may have reduced battery life. Tips:
- Charge the battery fully before setup
- Reduce motion detection sensitivity to save power
- Use “Event Recording” instead of “Continuous Recording”
- Replace the battery if it drains in under 2 months (original batteries last 3–6 months)
Issue 4: False Alerts
Used cameras may have outdated firmware or incorrect motion zones. Fixes:
- Update the camera firmware in the Arlo app (Settings > Device Info > Firmware)
- Adjust motion zones to exclude trees, cars, or pets
- Enable “Person Detection” (requires Arlo Smart subscription)
Is It Worth Using a Used Arlo Doorbell Camera? Pros and Cons
Now that you know the technical and ethical landscape, let’s weigh whether a used Arlo doorbell is a smart choice for you.
Pros of Using a Used Arlo Doorbell
- Cost savings: You can save 30–50% compared to buying new
- High-quality hardware: Arlo cameras are built to last, even after years of use
- Eco-friendly: Repurposing reduces electronic waste
- Same features: You get the same video quality, night vision, and two-way audio as a new model
Cons and Risks
- Account transfer issues: Without the previous owner’s help, setup can be impossible
- Wear and tear: Older models may have degraded batteries, lens scratches, or Wi-Fi issues
- No warranty: Used devices typically lose their manufacturer warranty
- Subscription costs: You’ll still need to pay for Arlo Smart to unlock advanced features
- Privacy risks: If not reset properly, the device could expose your activity to others
When It Makes Sense (And When It Doesn’t)
| Situation | Recommended? | Why |
|---|---|---|
| Previous owner removed device from account + gave you proof | ✅ Yes | Low risk, high value |
| Device is 1–2 years old, in good condition | ✅ Yes | Minimal wear, still supported by Arlo |
| Previous owner lost account access | ❌ No (or proceed with caution) | Setup may fail without support intervention |
| Camera is over 3 years old with battery issues | ⚠️ Maybe | Consider cost of battery replacement vs. buying new |
| You need a warranty or advanced support | ❌ No | New models offer better reliability and service |
Final Thoughts: Making the Right Choice for Your Home
So, can you use someone’s old Arlo doorbell camera? The short answer is yes—but only if you do it the right way. It’s not as simple as plugging it in and walking away. You need cooperation from the previous owner, a clear understanding of Arlo’s account system, and a willingness to troubleshoot potential issues.
From my experience helping friends and family set up used smart home devices, the biggest mistake people make is skipping the account transfer step. They assume “out of sight, out of mind,” but Arlo’s ecosystem doesn’t work that way. Taking the time to get the device fully deregistered and reset will save you hours of frustration down the road.
Ultimately, a used Arlo doorbell can be a fantastic value—especially if you’re on a budget or want to reduce electronic waste. But if the previous owner is unresponsive, the device is too old, or you need a warranty, it might be smarter to invest in a new model. Arlo frequently offers sales, and refurbished units (sold directly by Arlo) come with a warranty and guaranteed account access.
At the end of the day, your home security should make you feel safe and in control—not stressed about account errors or privacy leaks. Whether you go with a used or new Arlo doorbell, make sure it fits your needs, your technical comfort level, and your long-term goals for home protection. And if you do go the used route? Just remember: a little extra effort upfront can save you a lot of headaches later.
Frequently Asked Questions
Can I use someone’s old Arlo doorbell camera on my account?
Yes, you can use someone’s old Arlo doorbell camera, but it must first be removed from their account via the Arlo app. Once unregistered, you can set it up on your own account following the standard installation steps.
Do I need to reset the old Arlo doorbell camera before using it?
Yes, a factory reset is recommended to clear previous settings and ensure a smooth setup. Press and hold the reset button (usually on the side or back) for 10–15 seconds until the LED flashes, indicating it’s ready for re-pairing.
Will using a second-hand Arlo doorbell camera affect my subscription plan?
No, using a second-hand Arlo doorbell camera won’t impact your subscription. However, you’ll need to subscribe separately for cloud storage or advanced features if the previous owner’s plan doesn’t transfer.
Can I use someone’s old Arlo doorbell camera without losing warranty?
The original warranty typically doesn’t transfer, but Arlo offers a limited 1-year warranty on hardware defects. Contact Arlo support with the device’s serial number to verify remaining coverage or purchase an extended warranty.
Is it legal to reuse an old Arlo doorbell camera I bought secondhand?
Yes, it’s legal to reuse an old Arlo doorbell camera if purchased legitimately. Just ensure the device is factory reset and removed from the original owner’s account to avoid privacy or access issues.
What should I check before using a used Arlo doorbell camera?
Inspect the device for physical damage, verify it powers on, and confirm compatibility with your Wi-Fi (2.4 GHz). Also, ensure the previous owner’s account is fully disconnected to avoid connectivity problems during setup.