Troubleshooting Guide: Fixing Google Nest Cam Not Charging Issues

Have you been struggling to charge your Google Nest Cam lately? Don’t worry; you’re not alone. Many people face this issue, and it can be frustrating, especially if you rely on your camera for the safety of your home. You might have checked there’s no problem with the power source or cable, but your Google Nest Cam is still not charging.

Now, what do you do? In this article, we will share some troubleshooting tips to help you fix this issue and get your Google Nest Cam charging again. So, grab a cup of coffee, and let’s dive in.

Step 1: Check the Power Source

If you’re having trouble with your Google Nest Cam not charging, the first thing you should do is check the power source. Make sure the camera is properly plugged in and that the outlet or USB port is functioning correctly. Sometimes, the issue can be as simple as a loose or unplugged cord.

If you’re using a USB cable to charge your Nest Cam, verify that the cable is compatible with the camera and that it’s not damaged. Additionally, it’s important to check the charging adapter to ensure that it’s delivering enough power to charge your device. Taking a few moments to check these basics before moving onto more complex troubleshooting steps can save you a lot of time and frustration down the line.

Ensure the outlet is working and the cable is properly plugged in

Before we start troubleshooting any problems with your electrical device, we need to make sure that the power source is working correctly. Firstly, check if the outlet is turned on by plugging in another appliance or electronic device. If it works, then we can move on to the next step.

If it doesn’t, check your circuit breaker or fuse box to see if the breaker has tripped or a fuse has blown. If everything is in order, you might need to call an electrician to fix the issue. Once you’ve confirmed that the outlet is functional, make sure that your device’s cable is properly connected to the outlet and the device itself.

Loose cables can cause short circuits that can potentially damage the device or lead to a fire hazard. By ensuring that the power source is functional and your device is correctly plugged in, you can eliminate the possibility that your device isn’t working due to a power issue.

google nest cam not charging

Step 2: Inspect the USB Cable

If you’re having trouble charging your Google Nest Cam, take a closer look at the USB cable. Is it frayed or damaged in any way? If so, that may be the culprit. A faulty or damaged cable can prevent proper charging, and even cause damage to your device.

Try using a different cable and see if that solves the problem. If not, check the charging port on the device itself for any damage or debris. Sometimes simply cleaning the port with a small brush or compressed air can help.

Remember, charging issues can be frustrating, but taking the time to troubleshoot can save you time and money in the long run.

Look for signs of damage, such as fraying or punctures

When it comes to USB cables, it’s essential to give them a thorough inspection every so often to avoid any issues. As a second step, closely inspect your cable for any signs of damage, such as fraying or punctures. These issues can be caused by everyday wear and tear or can result from improper storage or handling.

If you detect damage, it’s crucial to address the problem immediately by either repairing or replacing the cable. Continuously using a damaged USB cable can cause even more significant problems, such as data loss and power surges. It’s a small and easy step, but inspecting your USB cable can save you from many headaches in the long run.

So, take a few minutes to check for any noticeable damages, and if you find any issues, act promptly to avoid further problems down the line.

Try using a different USB cable or power adapter

If you’re experiencing issues with your device not charging or connecting to your computer, the problem may lie with the USB cable. It’s essential to inspect the cable to ensure that it’s not damaged or worn out, and that the connectors are working correctly. A frayed or damaged USB cable can cause connectivity issues or prevent your device from charging successfully.

Additionally, using a low-quality power adapter may affect the charging speed and hinder your device’s overall performance. When choosing a power adapter, ensure that it matches the power requirements of your device to avoid any issues. Switching to a different USB cable or power adapter may solve your charging problems and save you from spending too much money on repairs or replacements.

So, if you’re experiencing issues connecting or charging your device, try step 2 of inspecting the USB cable before proceeding to the next step.

Step 3: Reset the Camera

If your Google Nest Cam is not charging, resetting the camera may help solve the problem. To reset the camera, simply press and hold the reset button located near the power port on the back of the camera for at least 10 seconds until the light on the front of the camera turns off and then back on again. After the camera resets, try plugging it into a different power source or using a different charging cable.

If the camera still doesn’t charge, there may be an issue with the battery or the power port. Reach out to Google support for further assistance. Remember to try resetting the camera before resorting to purchasing a new one.

Press and hold the reset button on the camera for 10 seconds

reset button, camera, 10 seconds After troubleshooting your camera, if you still find that it’s not working properly, resetting it might be the solution to your problem. The reset button on your camera is a tiny hole located somewhere on the device, usually near the battery compartment. Pressing and holding this button for ten seconds will reset your camera to its default settings.

This process will erase any changes you have made to your settings, so be prepared for that. Sometimes a malfunction in the device can be resolved with a simple reset. It’s important to keep in mind that resetting your camera can be frustrating, but it is worth trying before concluding that your camera is irreparably damaged.

If your camera is still not functioning after resetting it, then it may be time to consult a professional or contact the manufacturer for further assistance.

Wait for the camera to restart and try charging again

If you’ve tried the first two steps and your camera still won’t charge, don’t fret! Resetting the camera may be the solution. To do this, turn off the camera and remove the battery and memory card. Then, wait for the camera to restart on its own and insert the battery and memory card again.

This may help to clear any errors or glitches that were preventing your camera from charging properly. After resetting your camera, try charging it again and see if that does the trick. It’s also a good idea to check if your battery needs to be replaced, as a worn-out battery can cause charging problems.

By resetting your camera and replacing the battery if necessary, you can get back to snapping those perfect shots in no time!

Step 4: Contact Google Support

If you’ve tried all the steps we mentioned earlier and your Google Nest Cam still won’t charge, it’s time to reach out to Google Support. They’ll be able to provide you with more detailed troubleshooting steps to help you fix the problem. You can either contact them through their official website or use the support page on the Nest app.

Before you do, make sure you have your Nest Cam’s serial number and proof of purchase handy. This will make the process much smoother and quicker. Remember, Google Support is there to help you, so don’t hesitate to ask them for assistance.

With their expert guidance, you should be able to get your Nest Cam up and running again in no time!

If the above steps do not work, contact Google for further assistance

If you’ve tried all the above steps and you’re still facing issues with your Google account, it’s time to seek further help. Google has a dedicated support team that you can reach out to for assistance. Simply visit the Google Help Center and select the relevant category for your issue.

You’ll then be presented with a variety of options, including community forums, help articles, and the ability to contact support directly. The support team will ask for additional details about your issue and work towards finding a solution. Remember to be patient as some issues may take longer to resolve than others.

It’s important to reach out for help sooner rather than later to avoid any potential security risks or permanent data loss. So, don’t be afraid to ask for help from Google when you need it.

Provide information about your Nest Cam model and charging behavior

If you’ve followed all the troubleshooting steps for your Nest Cam model and it’s still not charging, it may be time to contact Google Support. They have a team of experts who can help you troubleshoot your device further and give you the best possible solution. Depending on the issue, they may be able to provide you with a replacement device or help you repair your current one.

To get in touch with Google Support, you can visit the official website and navigate to the Nest Support section. From there, you can enter your device information and describe the problem you’re experiencing. Once you submit your information, a support representative will get back to you as soon as possible.

Remember, it’s always best to reach out to the experts if you’re unsure of how to handle an issue with your Nest Cam. They can provide you with the guidance you need to keep your device functioning at its best.

Final Thoughts

If you’re experiencing issues with your Google Nest Cam not charging, don’t fret – there are a few things you can try to troubleshoot the problem. First, double-check that your power source is working by plugging something else into the outlet or trying a different outlet. If that doesn’t work, try a different charging cable – sometimes a faulty cable can prevent your camera from charging properly.

It’s also worth checking for any debris or dust in the charging port, as this can cause issues too. If none of these fixes work, it’s possible that your camera may need to be replaced. Don’t hesitate to reach out to Google Nest support for further assistance if needed.

By taking these steps, you can hopefully get your Google Nest Cam up and running again in no time.

Regularly inspect your power source and cables to prevent future charging issues

In conclusion, regularly inspecting your power source and cables is key to preventing future issues with charging your devices. Taking the time to check for any damage or wear and tear can save you from the frustration of a dead battery or slow charging speeds. It’s important to remember that your charging cables are a vital component in the charging process, and they can easily become damaged or worn over time.

By keeping a close eye on your power source and cables, you can ensure that your devices are always charged and ready to go whenever you need them. So, whether you’re using a traditional wall charger or a portable power bank, be sure to give your charging equipment a quick inspection every once in a while to avoid any potential problems down the line.


Well folks, it looks like our little Google Nest Cam is feeling a bit drained lately. And no, we’re not talking about its emotional state (although who knows, maybe it’s feeling a little down too). If you’re having trouble charging your Nest Cam, there are a few things you can try: check that the cable and adapter are working properly, make sure the port on the camera isn’t clogged with dust or debris, or try a different outlet.

And in case all else fails, just remember that sometimes we all need a little extra juice to keep on going – even our trusty gadgets!


Why is my Google Nest Cam not charging?
If your Google Nest Cam is not charging, the first thing you should check is your power source. Ensure that the cable and plug are properly connected and that the outlet is functioning. It’s also essential to use the right charger for your Google Nest Cam to avoid any issues.

What can I do if my Google Nest Cam won’t turn on?
If your Google Nest Cam is not turning on, try resetting the device by unplugging it from the power source and plugging it back in. You can also try charging the camera with a different power outlet or cable to see if that resolves the issue.

Can Google Nest Cam work without a charger?
No, the Google Nest Cam requires a charger to function accurately. It is essential to use the correct charger and cable to prevent damage to the device or cause any charging issues.

How long does it take to charge a Google Nest Cam?
The charging time for your Google Nest Cam can vary depending on the model of the device and the type of charger you are using. Generally, it can take up to 4 hours for the device to fully charge. It is essential to make sure that your camera is charging correctly before using it.