Ecobee is a smart thermostat. It helps you control your home’s temperature. You can use an app on your phone. But sometimes, you need more than one person to control it. This guide will help you add multiple users to your Ecobee account.
Why Add Multiple Users?
There are many reasons to add multiple users. Here are a few:
- Family members can control the temperature.
- Housemates can set their preferences.
- Guests can adjust the thermostat when they visit.
Steps to Add Multiple Users
Follow these steps to add users:
Step 1: Open The Ecobee App
First, open the Ecobee app on your phone. Make sure you are logged in. If you do not have the app, you can download it from the app store.
Step 2: Go To Settings
Next, find the settings icon. It looks like a gear. Tap on it to open the settings menu.
Step 3: Select ‘manage Users’
In the settings menu, look for ‘Manage Users’. Tap on it to open the user management screen.
Step 4: Add A New User
Now, you can add a new user. Look for an option that says ‘Add User’. Tap on it to start the process.
Step 5: Enter User Information
You need to enter some information about the new user. This usually includes their email address. Make sure the email is correct. The new user will get an invitation email.
Step 6: Send The Invitation
After entering the information, send the invitation. The new user will receive an email. They need to accept the invitation to join.
Step 7: User Accepts The Invitation
The new user must accept the invitation. They can do this by clicking a link in the email. Once they accept, they can log in to the Ecobee app.
Managing Multiple Users
After adding users, you can manage them. Here are some things you can do:
- Remove users: Go to ‘Manage Users’ and select the user. There should be an option to remove them.
- Change permissions: You can set different access levels for users. Some can have full control, while others have limited access.
- Update user information: If a user’s email changes, you can update it in the ‘Manage Users’ menu.
Troubleshooting
Sometimes, things do not go as planned. Here are some common problems and solutions:
Problem: User Did Not Get The Invitation Email
Solution: Check the email address. Make sure it is correct. Ask the user to check their spam folder.
Problem: User Cannot Log In
Solution: Make sure they accepted the invitation. Check if they are using the correct email and password.
Problem: User Does Not Have Access
Solution: Check their permissions. You may need to change their access level in the ‘Manage Users’ menu.
Conclusion
Adding multiple users to your Ecobee account is easy. Just follow the steps in this guide. Your family and friends can then control the thermostat too. If you have any problems, check the troubleshooting section. Enjoy the comfort of a smart home with Ecobee.