Ezviz cameras are great for home security. But sometimes you may need to reset them. This guide will help you factory reset your Ezviz camera.
Why You May Need to Reset Your Ezviz Camera
There are many reasons you might need to reset your camera. Here are a few common ones:
- Forgot your password
- Camera is not working properly
- Selling or giving away the camera
Steps to Factory Reset Your Ezviz Camera
Follow these easy steps to reset your camera:
Step 1: Find The Reset Button
The reset button is usually on the camera. It may be on the back or bottom. Look for a small hole or button.
Step 2: Prepare A Paperclip Or Similar Object
You will need a small object to press the reset button. A paperclip works well. You can also use a pin or a similar object.
Step 3: Press And Hold The Reset Button
Insert the paperclip into the hole. Press and hold the reset button for 10 seconds. You may hear a beep or see a light flash. This means the camera is resetting.
Step 4: Wait For The Camera To Restart
After you release the button, wait for the camera to restart. This may take a few minutes. The camera will go back to its factory settings.
What Happens After a Factory Reset
After a factory reset, the camera will be like new. You will need to set it up again. This includes:
- Connecting to Wi-Fi
- Setting up your account
- Configuring any settings
Setting Up Your Ezviz Camera Again
After the reset, follow these steps to set up your camera:
Step 1: Download The Ezviz App
Go to the App Store or Google Play. Download the Ezviz app. This app will help you set up your camera.
Step 2: Create Or Log In To Your Account
Open the app. If you do not have an account, create one. If you do, log in with your email and password.
Step 3: Add Your Camera
In the app, tap “Add Device”. Follow the on-screen instructions to add your camera. You may need to scan a QR code on the camera.
Step 4: Connect To Wi-fi
The app will ask you to connect to Wi-Fi. Choose your Wi-Fi network and enter the password. The camera will connect to the internet.
Step 5: Configure Settings
You can now configure any settings. This includes motion detection, notifications, and more. Adjust these settings to fit your needs.
Common Issues and Troubleshooting
Sometimes, you may face issues when resetting your camera. Here are some common problems and solutions:
| Issue | Solution |
|---|---|
| Camera does not reset | Ensure you are holding the button for at least 10 seconds |
| Camera does not connect to Wi-Fi | Check your Wi-Fi password and signal strength |
| Camera not recognized by the app | Ensure the camera is powered on and connected to Wi-Fi |
Contacting Ezviz Support
If you still have problems, you can contact Ezviz support. They can help you with any issues. You can find their contact details on the Ezviz website.
Conclusion
Resetting your Ezviz camera is simple. It can fix many problems. Follow the steps in this guide. Your camera will be like new. Remember to set it up again after the reset. If you have problems, contact Ezviz support.