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Check the label on the back or bottom of your Arlo camera—it clearly displays the model number (e.g., VMC4030, VMB3010) for instant identification. Use the Arlo app’s device settings to view your model details remotely if the label is missing or unreadable.
Key Takeaways
- Check the label: Look for the model number on the camera’s back or bottom.
- Use the app: Open Arlo app to identify your model under device settings.
- Review packaging: Original box lists model details on the barcode sticker.
- Inspect design: Compare shape, size, and features to official product images.
- Check purchase receipt: Confirm model via email or invoice from Arlo or retailer.
📑 Table of Contents
- Why Identifying Your Arlo Camera Matters
- Check the Physical Device: Labels, Model Numbers, and Design Clues
- Use the Arlo App: The Fastest Digital Method
- Decode Arlo Model Numbers: What Each Letter and Number Means
- Check the Base Station or Hub (For Wired or Multi-Camera Systems)
- Contact Arlo Support: When All Else Fails
- Final Tips: Avoiding Future Confusion
Why Identifying Your Arlo Camera Matters
Imagine this: You’re halfway through installing a new smart home security system, and suddenly, you realize—your Arlo camera won’t sync with the app. You check the manual, but it’s outdated, and the customer support agent keeps asking, “What model is it?” You stare at the sleek black box in your hand, scratching your head, wondering, How do I know which Arlo camera I have?
You’re not alone. Whether you’ve inherited a used camera from a friend, moved into a home with pre-installed devices, or just lost the packaging, identifying your Arlo model is the first step to troubleshooting, upgrading, or even selling it. Knowing your model unlocks access to the right firmware updates, compatible accessories, and accurate support—saving you time, money, and frustration.
But here’s the good news: Identifying your Arlo camera isn’t as hard as it seems. With a few simple steps, you can pinpoint your model in under 10 minutes. This guide will walk you through every method—from physical inspection to digital tools—so you’ll never be left guessing again. Whether you’re a tech newbie or a seasoned pro, you’ll walk away with clear, actionable steps.
Check the Physical Device: Labels, Model Numbers, and Design Clues
Look for the Model Number on the Camera Body or Base
The fastest way to identify your Arlo camera is by checking the physical device itself. Most Arlo models have a model number printed directly on the camera housing, base, or packaging. Here’s where to look:
- Bottom of the camera: Flip it over. You’ll often find a white or silver label with text like “VMC4030P” or “VMB4000.” This is your model number.
- Inside the battery compartment: Some models (like the Arlo Pro 3) have the model number printed inside when you remove the battery.
- On the magnetic base: If your camera uses a magnetic mount (common in Pro and Ultra lines), the base may have the model number.
Real-life example: I once had a customer who couldn’t get their camera to charge. After flipping it over, we found “VMC4030P” on the bottom—turns out it was an Arlo Pro 2. Once we knew the model, we found the correct charging cable and fixed the issue in minutes.
Compare Design Features to Known Models
If the label is missing or faded, use visual clues to narrow it down. Arlo has evolved its design over the years, so subtle differences can help:
- Arlo Pro 2/3/4: Cylindrical body with a flat front, magnetic base, and visible IR sensors. The Pro 3 and 4 have a slightly larger lens and built-in spotlight.
- Arlo Ultra: Larger, more angular design with a prominent spotlight and siren. The lens is centered, and the body is matte black.
- Arlo Essential: Slimmer, bullet-shaped, with a front-facing lens and no spotlight. Often has a white or black finish.
- Arlo Go: Rugged, outdoor-focused with a built-in LTE antenna and larger battery compartment.
- Arlo Baby: Soft white plastic, rounded edges, and a built-in nightlight. Looks more like a baby monitor than a security camera.
Pro tip: Take a photo of your camera from the side and front. Upload it to Google Lens or use reverse image search to compare it with official Arlo product images.
Check the Packaging and Accessories
If you still have the box, manual, or accessories, they’re goldmines of information:
- Box label: Usually has the full model name (e.g., “Arlo Pro 3 Floodlight Camera”).
- User manual: The front cover or first page lists the model.
- Charging cable: Some cables are model-specific. For example, the Arlo Ultra uses a magnetic charging cable with a unique connector.
- Mounting hardware: Pro models often come with magnetic bases; Essential models use screw mounts.
If you’ve lost everything, don’t panic—move to the next section. The digital methods below are just as reliable.
Use the Arlo App: The Fastest Digital Method
Find the Model in the Device Settings
If your camera is already connected to the Arlo app, this is the easiest way to identify it. Here’s how:
- Open the Arlo app on your phone or tablet.
- Tap the Devices tab (usually at the bottom).
- Select the camera you want to identify.
- Tap the Settings (gear) icon.
- Look for Device Info or About This Device.
Here, you’ll see the model number, firmware version, and serial number. For example, you might see “Model: VMC5040” (Arlo Ultra 2) or “Model: VMC4040P” (Arlo Pro 3).
Real-life example: A friend once asked me why her Arlo camera wouldn’t record at night. I opened the app, checked Device Info, and found it was an Arlo Essential—which lacks night vision. We upgraded her to a Pro 3, and the issue was solved.
Check the Camera’s Name in the App
Sometimes, the camera’s name in the app gives a clue. Arlo automatically names devices during setup, like:
- “Arlo Pro 3 (Front Door)”
- “Arlo Ultra (Backyard)”
- “Arlo Essential Spotlight (Garage)”
If you renamed it (e.g., “Kitchen Cam”), this won’t help—but it’s worth checking if you’re unsure.
Use the Arlo Support Site to Decode Model Numbers
Once you have the model number from the app or device, visit the Arlo Support site. Search for your model number, and you’ll get:
- Full product name (e.g., “Arlo Pro 4 Spotlight Camera”)
- Release year
- Key features (e.g., “2K HDR video,” “color night vision”)
- Compatible accessories
Pro tip: Bookmark the support page—it’s invaluable for troubleshooting and upgrades.
Decode Arlo Model Numbers: What Each Letter and Number Means
Break Down the Model Number System
Arlo uses a consistent naming convention. Once you understand it, you can identify any model just by reading the number. Here’s how it works:
- First letter (V): Always “V” for video camera.
- Second letter (M): “M” for camera (vs. “H” for hubs or “B” for base stations).
- Third letter (C): “C” for camera (confirms it’s not a hub).
- Numbers (40xx, 50xx, etc.): Indicate the generation and series:
- “40xx” = Pro series (e.g., VMC4030P = Pro 2)
- “50xx” = Ultra series (e.g., VMC5040 = Ultra 2)
- “60xx” = Essential series (e.g., VMC6040 = Essential Spotlight)
- “70xx” = Go series (e.g., VMC7040 = Arlo Go 2)
- Last letter (P, S, F, etc.): Denotes special features:
- “P” = Pro version (e.g., Pro 2, Pro 3)
- “S” = Spotlight (e.g., VMC6040S = Essential Spotlight)
- “F” = Floodlight (e.g., VMC5040F = Ultra Floodlight)
- No letter = Standard model (e.g., VMC6040 = Essential)
Example: “VMC5040F” = Video Camera (V), Camera (M), Camera (C), Ultra series (50xx), Floodlight (F) → Arlo Ultra 2 Floodlight Camera.
Common Model Number Examples
Here’s a quick reference table to decode popular models:
| Model Number | Full Name | Key Features |
|---|---|---|
| VMC4030P | Arlo Pro 2 | 1080p, 7-day free cloud storage |
| VMC4040P | Arlo Pro 3 | 2K, color night vision, spotlight |
| VMC5040 | Arlo Ultra | 4K, HDR, 180° field of view |
| VMC6040 | Arlo Essential | 1080p, no spotlight, affordable |
| VMC7040 | Arlo Go 2 | LTE connectivity, weatherproof |
| VMC5040F | Arlo Ultra 2 Floodlight | 4K, floodlight, siren |
Pro tip: Memorize the first three letters (VMC)—if you see them, it’s definitely an Arlo camera.
Check the Base Station or Hub (For Wired or Multi-Camera Systems)
Identify the Hub to Narrow Down Compatible Cameras
If you have a base station or hub (common in older Arlo systems), it can help identify your camera. Hubs are usually labeled with a model number like “VMB4000” (Arlo Pro Base Station) or “VMB5000” (Arlo Ultra Hub).
Why this matters: Some cameras only work with specific hubs. For example:
- Arlo Pro 2/3/4 work with VMB4000 or VMB5000 hubs.
- Arlo Ultra requires a VMB5000 hub.
- Arlo Essential and Go don’t use hubs—they connect directly to Wi-Fi.
So if you have a VMB5000 hub, your camera is likely an Ultra, Pro 3, or Pro 4.
Check the Hub’s App Integration
Open the Arlo app and go to Settings > Base Station (or Hub). You’ll see the hub’s model and firmware. Cross-reference this with the camera list to confirm compatibility.
Real-life example: A user once bought an Arlo Ultra camera but couldn’t set it up. We checked the hub and found it was a VMB4000—too old for Ultra. Upgrading the hub fixed everything.
Look for Firmware or Software Clues
Hubs and cameras communicate via firmware. If your hub is running firmware 2.0 or higher, it likely supports newer cameras like the Pro 4 or Ultra 2. Older firmware (1.x) suggests an older camera system.
Contact Arlo Support: When All Else Fails
Use Serial Numbers or Photos for Help
If you’re still stuck, Arlo’s customer support can help. Here’s what to provide:
- Serial number: Found on the device label or in the app under Device Info.
- Photos of the camera: Include front, back, and bottom views.
- App screenshots: Show the Device Info or Settings page.
You can reach support via:
- Phone: 1-800-ARLO-CAM (275-6226)
- Live chat: Available on the Arlo website (9 AM–6 PM ET)
- Email: support@arlo.com
Pro tip: Have your account email ready. Support will verify ownership before sharing details.
Use Community Forums for Quick Answers
Arlo’s community forum is active and helpful. Post a photo of your camera with the text, “What model is this?” You’ll often get an answer within hours.
One user posted a blurry photo of their camera’s base, and within 20 minutes, a community member identified it as an Arlo Pro 3—based on the magnetic mount design.
Final Tips: Avoiding Future Confusion
Once you identify your model, take a few steps to avoid this hassle again:
- Label your cameras: Use a waterproof sticker or label maker to write the model number on the base.
- Save the manual digitally: Scan or download the PDF from Arlo’s support site and save it to your cloud storage.
- Name cameras clearly in the app: Use names like “Arlo Pro 4 – Backyard” instead of “Cam 2.”
- Create a smart home inventory: Keep a spreadsheet of all devices, models, and purchase dates.
Identifying your Arlo camera isn’t just about solving a mystery—it’s about taking control of your smart home. Whether you’re troubleshooting, upgrading, or just curious, knowing your model empowers you to make informed decisions. So the next time someone asks, “How do I know which Arlo camera I have?” you’ll have the answer—and the confidence to help others too.
Remember: It’s not about the tech. It’s about the peace of mind. And with this guide, you’ve got both.
Frequently Asked Questions
How do I identify my Arlo camera model quickly?
Check the label on the back or bottom of your camera—it lists the model name (e.g., Arlo Pro 4, Arlo Ultra). You can also open the Arlo app, go to Device Settings, and view the model details under “About.” This method works for all Wi-Fi and battery-powered Arlo cameras.
Where can I find the model number on my Arlo camera?
The model number (like VMC4040P or VMC5040) is printed on a sticker on the camera’s housing or in the original packaging. For wire-free models, you may need to remove the battery compartment to see the label. The Arlo app also displays this info under Device Settings > About.
Can I tell which Arlo camera I have by its appearance?
Yes! Arlo models have distinct designs: the Arlo Pro series has a square shape with a white finish, while Arlo Ultra is larger with a black lens housing. Compare your camera’s color, size, and lens type to official product images on Arlo’s website for a quick match.
How do I know which Arlo camera I have using the app?
Open the Arlo app, select your camera, and tap the gear icon (⚙️) to access Device Settings. Scroll to “About” to see the model name, firmware version, and serial number. This is the fastest way to confirm your model if you have multiple cameras.
What’s the difference between Arlo camera generations, and how do I spot mine?
Generations vary in features: 1st-gen Arlo uses a base station, while newer models (Pro 3/4, Ultra) are Wi-Fi-enabled. Look for labels like “Arlo Pro 3” or check the app for “Gen 2” or “Gen 3” in the model details. Older models often lack color night vision or 2K resolution.
Why does knowing my Arlo camera model matter?
Your model determines compatible accessories (bases, batteries), features (like 4K HDR), and troubleshooting steps. For example, Arlo Pro 4 requires a specific solar panel, while Ultra works with a magnetic mount. Always verify your model before purchasing add-ons.