How Do I Reset My Arlo Camera to Factory Settings Quick Guide

To reset your Arlo camera to factory settings, press and hold the reset button for 10 seconds until the LED flashes amber—this instantly restores default settings and removes all custom configurations. This quick fix resolves connectivity issues, forgotten passwords, or prepares the device for a new setup. Always ensure the camera is powered on during the reset for a successful process.

Key Takeaways

• Locate the reset button: Find the small hole on your Arlo camera for the reset.
• Use a paperclip: Press and hold the reset button with a paperclip for 10 seconds.
• Wait for LED flash: Release when the LED blinks amber, confirming reset initiation.
• Reconnect to Wi-Fi: Re-add the camera to your Arlo account post-reset.
• Check battery level: Ensure sufficient charge to avoid reset interruptions.
• Update firmware: Install latest firmware after reset for optimal performance.

Why You Might Need to Reset Your Arlo Camera

Let’s face it—technology doesn’t always play nice. You’ve probably been there: your Arlo camera suddenly stops connecting, the app shows it as offline, or maybe you’ve moved it to a new location and now it won’t pair with your base station. These moments can be frustrating, especially when you rely on your camera for home security. That’s when you ask yourself, how do I reset my Arlo camera to factory settings?

Resetting your Arlo camera to factory settings isn’t just a last resort—it’s often the smartest first step when troubleshooting connectivity issues, pairing problems, or preparing to sell or gift your device. Think of it like giving your camera a fresh start, wiping away glitches, outdated settings, or network conflicts that might be holding it back. Whether you’re dealing with an Arlo Pro 4, Arlo Essential, or an older model, the reset process is a universal fix that can save you hours of frustration.

Understanding What a Factory Reset Actually Does

What Gets Wiped During a Reset

Before you press that reset button, it helps to know what you’re signing up for. A factory reset doesn’t just “refresh” your camera—it erases all personalized settings. That includes your Wi-Fi network, custom recording schedules, motion zones, device names, and any linked smart home integrations like Alexa or Google Assistant. It’s like hitting a giant “undo” button on everything you’ve configured since day one.

For example, let’s say you named your front yard camera “Guardian” and set it to record only between 6 PM and 6 AM. After a reset, that name and schedule are gone. You’ll need to reconfigure them during setup. This is why a reset should only be done after trying simpler fixes—like restarting your router or checking the Arlo app for firmware updates.

What Stays Intact (and What Doesn’t)

Good news: your camera’s firmware and hardware aren’t affected. The reset only clears user-configured data. Your camera will still have the latest software version it was running before the reset. However, if you’re troubleshooting a software bug, it’s worth checking for updates after the reset, since Arlo sometimes releases fixes that address common post-reset issues.

One thing that does stay? Your Arlo account. Your email, password, and any other cameras on the account remain untouched. The reset only affects the individual camera you’re working on. This means you won’t lose access to your other devices or your cloud storage (if you have an Arlo subscription).

Step-by-Step: How to Reset Different Arlo Camera Models

Resetting Wired and Battery-Powered Arlo Cameras (Pro, Ultra, Essential Series)

Most Arlo cameras—from the Pro 3 to the Essential Indoor—use a similar reset process. Here’s how to do it safely and correctly:

1. Locate the reset button: It’s usually a tiny hole on the back or side of the camera. You’ll need a paperclip, SIM ejector tool, or small pin to press it.
2. Power on the camera: If it’s battery-powered, make sure the battery is charged. For wired models, plug it in.
3. Press and hold the reset button: Insert the tool and hold the button down for 10–15 seconds. You’ll know it worked when the LED light blinks amber or white (varies by model).
4. Wait for the camera to restart: It may take up to a minute. The LED will flash rapidly, then go solid or blink slowly when ready.
5. Remove from the Arlo app: Open the Arlo app, go to Settings > My Devices, select the camera, and tap “Remove Device.” This ensures the camera is fully disassociated from your account.

Pro tip: If the LED doesn’t blink after holding the reset button, try again with a firmer press. Some cameras require a bit of pressure to register the input.

Resetting Arlo Wire-Free and Go Series Cameras

Arlo’s older Wire-Free and Go cameras (like the Go 2 LTE) have a slightly different process:

• Press and hold the power button (not the reset hole) for 15 seconds.
• The LED will flash red, then turn solid green when the reset is complete.
• Remove the camera from the Arlo app as described above.

Note: These models don’t have a physical reset hole, so the power button serves double duty. If you’re unsure which model you have, check the label on the back—Arlo typically prints the model number in small text.

Resetting Arlo SmartHub or Base Station

Sometimes, the issue isn’t the camera—it’s the hub or base station. If your cameras keep disconnecting or won’t sync, reset the hub:

1. Unplug the hub from power.
2. Press and hold the reset button (usually on the side) for 10 seconds.
3. Plug the hub back in while continuing to hold the button.
4. Release after the LED flashes amber and white alternately.

After resetting the hub, you’ll need to re-pair all connected cameras. This can take 10–15 minutes, so be patient. A full reset of the hub often resolves network conflicts that individual camera resets can’t fix.

Common Mistakes and How to Avoid Them

Holding the Button Too Short (or Too Long)

One of the most common mistakes? Not holding the reset button long enough. I once reset my Arlo Pro 4 but only held it for 5 seconds—big mistake. The camera didn’t respond, and I ended up doing it three times before realizing I needed to wait the full 15 seconds. The sweet spot is 10–15 seconds. Less than 10, and the camera might not register the input. More than 20, and you risk triggering a firmware recovery mode (which is overkill for a simple reset).

Another tip: use a timer on your phone. It’s easy to lose track when you’re focused on the blinking lights.

Forgetting to Remove the Camera from the App

Here’s a scenario I’ve seen a dozen times: someone resets their camera, but forgets to remove it from the Arlo app. When they try to re-add it, the app says, “Device already exists.” This happens because the app still sees the camera as paired—even though the camera itself is reset.

The fix? Always remove the camera from the app before or after the physical reset. I recommend doing it after, so you can confirm the reset worked. If the camera disappears from the app on its own, that’s a good sign the reset was successful.

Resetting During a Firmware Update

Never reset a camera mid-update. Arlo cameras download firmware updates in the background, and interrupting them can brick the device. Before resetting, check the Arlo app for any pending updates. If you see a “Downloading” or “Installing” status, wait 10–15 minutes for it to finish. You’ll know it’s done when the camera shows as “Online” and the update status disappears.

If your camera is stuck on “Updating” for hours, that’s a sign of a deeper issue—and a reset might be necessary. But try restarting your router first. Poor Wi-Fi can cause update failures.

Re-Setting Up Your Camera After the Reset

Pairing with the Arlo App

Once your camera is reset, it’s time to start fresh. Open the Arlo app and tap “Add Device.” Select your camera model, and follow the prompts. The app will guide you through:

• Connecting to Wi-Fi (for Wi-Fi models) or the base station (for hub-connected models).
• Scanning the QR code on the camera (or entering the serial number manually).
• Choosing a name and location (e.g., “Backyard” or “Garage”).

Pro tip: If the camera doesn’t appear in the app, try moving it closer to your router or base station. Signal strength matters during setup.

Re-Configuring Motion Zones and Alerts

This is where the real work begins. After setup, you’ll need to:

1. Set motion detection zones: Tap the camera in the app, go to “Activity Zones,” and draw areas where motion should trigger alerts (e.g., your driveway, but not the street).
2. Adjust sensitivity: If your camera keeps alerting you to passing cars, lower the sensitivity. For high-security areas, keep it high.
3. Enable notifications: Make sure push alerts are on, and check your phone’s notification settings to avoid missing them.

For Arlo Pro and Ultra models, you can also set up smart notifications—like distinguishing between people, animals, and vehicles. These features require a subscription, but they’re worth it for reducing false alerts.

Syncing with Smart Home Devices

If you use Alexa, Google Home, or Apple HomeKit, you’ll need to re-link your camera. In the Arlo app:

• Go to Settings > Smart Home Integrations.
• Select your platform (e.g., Alexa).
• Tap “Discover Devices” to re-sync.

Note: Some integrations may require you to re-enable permissions in the Alexa or Google Home app. If your camera doesn’t appear, try logging out and back into the Arlo skill/integration.

Data Table: Reset Methods by Arlo Model

Arlo Model	Reset Button Location	Hold Duration	LED Signal	Special Notes
Arlo Pro 4 / Pro 3	Small hole on back	15 seconds	Amber blinking	Requires paperclip
Arlo Essential (Indoor/Outdoor)	Small hole on side	10 seconds	White blinking	Wi-Fi only; no base station
Arlo Ultra 2	Small hole on back	15 seconds	Amber/white alternating	4K camera; reset hub if issues persist
Arlo Go 2	Power button (no hole)	15 seconds	Red to green	LTE camera; ensure SIM is active
Arlo Wire-Free (Original)	Power button	15 seconds	Red blinking	Legacy model; may require base station reset
Arlo SmartHub (VMB4540)	Side button	10 seconds while unplugged, then 10 while plugged in	Amber/white alternating	Re-pair all cameras after reset

When a Reset Isn’t the Solution (And What to Do Instead)

Hardware Issues That Need Repair

Not every problem can be fixed with a reset. If your camera:

• Has a cracked lens or water damage,
• Won’t charge (even with a known-good cable),
• Or makes strange noises,

…then you’re dealing with a hardware issue. A factory reset won’t help. In these cases, contact Arlo Support. Most models have a 1-year warranty, and Arlo offers replacement programs for out-of-warranty devices (for a fee).

Wi-Fi or Network Problems

If your camera keeps disconnecting after a reset, the issue might be your network. Try these steps:

1. Move the camera closer to your router during setup.
2. Check for interference: Microwaves, baby monitors, and cordless phones can disrupt 2.4GHz Wi-Fi (used by most Arlo cameras).
3. Upgrade your router: Older routers may not support Arlo’s bandwidth needs. A mesh system like Google Nest or Eero can help.

For Arlo cameras with a base station, ensure the hub is within 300 feet of the camera (unobstructed). Thick walls or metal objects can block the signal.

App or Account Glitches

Sometimes, the problem isn’t the camera—it’s the app. If you see:

• “Camera Offline” despite a strong signal,
• Or the app crashes when viewing the camera,

Try these fixes:

1. Uninstall and reinstall the Arlo app.
2. Log out of your Arlo account and back in.
3. Clear the app’s cache (in your phone’s settings).

If the issue persists, Arlo’s support team can check your account for backend errors. They’ve resolved similar issues for me in under 24 hours.

Resetting your Arlo camera isn’t just a technical step—it’s a mindset. It’s about accepting that sometimes, the best way forward is to start over. Whether you’re troubleshooting a glitch, prepping to sell your camera, or just want a cleaner setup, knowing how to reset your Arlo camera to factory settings gives you power over your smart home.

Remember: a reset is a tool, not a panic button. Try simpler fixes first, like restarting your router or checking for updates. But when you do need it, follow the steps carefully—hold that button for the full 10–15 seconds, remove the camera from the app, and reconfigure it with care. And if you hit a snag? Don’t sweat it. We’ve all been there. The Arlo community forums and support team are full of people who’ve reset their cameras a dozen times—and lived to tell the tale.

At the end of the day, your Arlo camera is there to protect your home and give you peace of mind. A factory reset might feel like a setback, but it’s really a step toward a more reliable, secure system. So take a deep breath, grab that paperclip, and give your camera the fresh start it deserves.

Frequently Asked Questions

How do I reset my Arlo camera to factory settings?

To reset your Arlo camera to factory settings, press and hold the sync button (located on the camera or base station) for about 10-15 seconds until the LED flashes amber. This erases all settings and reconnects the camera to setup mode.

Why would I need to reset my Arlo camera to factory settings?

A factory reset is useful if you’re troubleshooting connectivity issues, preparing to sell or transfer ownership, or experiencing configuration problems. Resetting restores the camera to its original state, allowing you to set it up again from scratch.

Can I reset my Arlo camera remotely using the app?

No, a factory reset must be done physically by pressing the sync button on the device. However, the Arlo app lets you remove the camera from your account, which is a separate step often done before or after a physical reset.

How long does it take to reset my Arlo camera to factory settings?

The actual reset process takes about 10-15 seconds of holding the sync button. After the LED flashes, the camera will reboot and enter setup mode, which may take an additional 1-2 minutes.

Will resetting my Arlo camera delete recordings and videos?

Yes, a factory reset removes all local settings and stored footage on the camera. However, cloud recordings saved to your Arlo account are not affected and remain accessible after re-adding the camera.

What should I do after resetting my Arlo camera to factory settings?

After resetting, use the Arlo app to add the camera back to your account by following the setup prompts. You’ll need to reconfigure Wi-Fi, adjust settings, and re-enable any activity zones or notifications.