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Identify your Arlo camera instantly by checking the model number on the device label or in the Arlo app’s device settings. Look for key identifiers like “Pro,” “Ultra,” or “Essential” in the name, or match the hardware version (e.g., VMC4030) to Arlo’s official list. This quick method ensures accurate identification for troubleshooting, accessories, or upgrades.
Key Takeaways
- Check the model number: Locate it on the camera or packaging for instant identification.
- Use the Arlo app: Navigate to device settings to view your camera’s model details.
- Review purchase records: Find the model in your email receipts or online account history.
- Inspect physical design: Compare size, shape, and features to official Arlo product images.
- Consult user manual: Match the manual’s model name with your camera’s specifications.
- Contact Arlo support: Provide serial number for quick model verification if unsure.
📑 Table of Contents
- How Do I Tell What Arlo Camera I Have? Find Out Now
- Check the Physical Camera for Model Clues
- Use the Arlo App to Identify Your Camera Model
- Decode the Serial Number (When Physical Labels Are Missing)
- Compare Features and Specifications
- Consult the Original Packaging or Purchase Records
- Data Table: Quick Reference Guide to Arlo Models
- Final Thoughts: Never Guess Again
How Do I Tell What Arlo Camera I Have? Find Out Now
Ever stared at your Arlo camera, scratched your head, and wondered, “How do I tell what Arlo camera I have?” You’re not alone. I’ve been there—standing in the garage, holding a tiny camera with no visible model number, wondering if it’s an Arlo Pro 3, Arlo Ultra, or something older. Maybe you inherited a system from a previous homeowner, bought a used set online, or just can’t recall which model you purchased years ago. It happens to the best of us.
Identifying your Arlo camera isn’t just about curiosity. Knowing your model affects everything—from troubleshooting and firmware updates to adding new cameras to your system. Different models have different features, power sources, compatibility, and even app experiences. So, let’s cut through the confusion and get you the answers you need, step by step, without the tech jargon. Whether you’re a tech newbie or a seasoned smart home user, this guide will help you pinpoint your Arlo camera model in minutes.
Check the Physical Camera for Model Clues
The first and most reliable way to identify your Arlo camera is to examine it directly. Arlo has released over a dozen models since 2014, and while they share a similar aesthetic, each has subtle but important physical differences. Let’s break down what to look for.
Look for Engraved Model Numbers
Flip your camera over. Most Arlo cameras have a small label or engraving on the back or bottom. You might see something like “Arlo Pro 3”, “Arlo Ultra”, or “Arlo Q Plus” printed directly on the casing. This is the gold standard—no guesswork needed.
- Arlo Pro 3/Pro 4: “Pro 3” or “Pro 4” is usually engraved on the back near the mounting screw.
- Arlo Ultra: “Ultra” is clearly marked on the rear panel.
- Arlo Q/Arlo Q Plus: “Arlo Q” is printed on the back, often with “Q Plus” in smaller font.
- Arlo Essential (Indoor/Outdoor): “Essential” is engraved on the back, sometimes with “Indoor” or “Outdoor” next to it.
Tip: Use a flashlight if the engraving is hard to read. Sometimes dust or grime covers the text. A quick wipe with a microfiber cloth can reveal hidden details.
Compare Physical Features
If there’s no visible model number, use these physical traits to narrow it down:
- Size and Shape:
- Arlo Ultra and Pro 3/4 are larger and more rectangular with a glossy finish.
- Arlo Essential is smaller, more compact, and has a matte texture.
- Arlo Q is a small, round, plug-in camera with no battery compartment.
- Lens and Ring:
- Arlo Ultra has a dual-lens setup (wide + zoom) and a prominent LED ring around the lens.
- Arlo Pro 3/4 has a single lens with a smaller LED ring.
- Arlo Essential has a single lens with no LED ring (or a very small one).
- Mounting Design:
- Arlo Pro 3/4 and Ultra use a magnetic base with a detachable arm.
- Arlo Essential uses a simpler twist-and-lock base.
- Arlo Q is meant to sit flat on a table or shelf.
Real-world example: A friend once thought her camera was an Arlo Pro 3 because it looked similar. But after noticing the lack of a magnetic arm and a smaller lens, she realized it was actually an Arlo Essential—saving her from buying incompatible accessories.
Use the Arlo App to Identify Your Camera Model
If the camera is already connected to your Wi-Fi and part of your Arlo system, the app is your best friend. The Arlo app (available for iOS and Android) stores detailed information about every camera you own. Here’s how to find it.
Navigate to Device Settings
Open the Arlo app and tap on your camera feed. Then:
- Tap the gear icon (⚙️) in the top-right corner.
- Select “Device Settings”.
- Look for “About Camera” or “Device Info”.
You’ll see the full model name, serial number, firmware version, and even the camera’s MAC address. For example:
- Model: Arlo Ultra 2
- Firmware: 2.2.1.18
- Serial: AU123456789
This is the most accurate method, especially if you have multiple cameras. The app won’t mislead you—unlike a blurry photo or faded label.
Check Camera Name and Group
Sometimes, the camera’s nickname in the app gives a clue. If you or someone else named it “Front Door – Pro 3” or “Garage – Ultra,” that’s a dead giveaway. Even if the name is generic (like “Camera 1”), the “Device Type” field in settings will still show the actual model.
Pro tip: If you’re setting up a new system, rename your cameras right away. Use clear labels like “Backyard – Arlo Pro 4” so you’ll never have to ask, “How do I tell what Arlo camera I have?” again.
Use the Arlo Web Portal (For Desktop Users)
If you prefer a larger screen, log in to my.arlo.com from a browser. Go to Settings > My Devices. Each camera is listed with its model, status, and battery level. This view is especially helpful if you manage multiple homes or a business system.
Decode the Serial Number (When Physical Labels Are Missing)
No visible model number? No problem. The serial number holds hidden clues. Every Arlo camera has a unique serial number, usually printed on the back or inside the battery compartment. With a little decoding, you can figure out the model.
Find the Serial Number
Look for a 10–13 digit alphanumeric code. It’s often near the model engraving or under the battery cover (for battery-powered models). Example: AU123456789 or AP3-987654.
Decode the Prefix
Arlo uses prefixes in serial numbers to indicate the model:
- AU = Arlo Ultra (and Ultra 2)
- AP = Arlo Pro (Pro 2, Pro 3, Pro 4)
- AQ = Arlo Q or Arlo Q Plus
- AE = Arlo Essential (Indoor or Outdoor)
- AV = Arlo Video Doorbell
- AB = Arlo Baby (discontinued)
Example: A camera with serial number AP3-123456 is likely an Arlo Pro 3. One with AU-987654 is an Arlo Ultra.
Use Arlo Support or Community Forums
If the prefix isn’t clear, visit the Arlo Community Forum or contact Arlo Support. Share the serial number, and they’ll tell you the exact model. Many users have done this successfully—especially for older or rare models.
Note: Avoid third-party serial number decoders. Some websites claim to “decode” serials, but they’re often inaccurate or outdated.
Compare Features and Specifications
When physical and digital clues aren’t enough, use feature comparison. Different Arlo models have distinct capabilities. By testing what your camera can do, you can narrow down the model.
Video Quality and Resolution
Check the live feed in the Arlo app. Tap the video and look at the resolution indicator (e.g., “2K” or “4K”).
- 4K HDR: Arlo Ultra and Ultra 2
- 2K HDR: Arlo Pro 3, Pro 4
- 1080p: Arlo Essential, Arlo Q, Arlo Q Plus
- 720p: Older models like Arlo Pro 2, Arlo Go
Tip: Enable HDR in settings (if available). If the option is there, you likely have a Pro 3, Pro 4, or Ultra.
Field of View (FOV)
Arlo cameras have different viewing angles:
- 160°: Arlo Ultra, Arlo Pro 3/4
- 130°: Arlo Essential, Arlo Q
- 110°: Arlo Pro 2
Test this by panning the camera (if it has pan/tilt) or observing how much space it covers in the feed.
Audio and Two-Way Talk
- Noise-cancelling mic + speaker: Arlo Ultra, Pro 3/4, Essential
- Basic two-way talk: Arlo Q, Arlo Go
- No two-way talk: Arlo Q Plus (audio only)
Try speaking into the app and see if the camera responds clearly.
Power Source and Battery
This is a big differentiator:
- Rechargeable battery + solar compatible: Arlo Pro 3/4, Arlo Essential (Outdoor), Arlo Ultra
- Plug-in only: Arlo Q, Arlo Q Plus, Arlo Essential (Indoor)
- AA batteries: Arlo Go (older model)
Check the battery compartment. If it’s removable, it’s likely a battery-powered outdoor model. If it’s sealed or has a power cord, it’s plug-in.
Consult the Original Packaging or Purchase Records
Sometimes, the simplest method is the best. If you still have the box, manual, or receipt, you’re in luck. These documents almost always list the exact model.
Check the Box
The product box has the model name in large print on the front. Look for:
- “Arlo Pro 3” with a photo of the camera
- “Arlo Ultra 2 4K” with a 4K badge
- “Arlo Essential Outdoor” with a weatherproof icon
Even if the box is worn, the model is usually clear. Bonus: The box may include a quick-start guide with setup instructions specific to your model.
Review Purchase History
Log into your Amazon, Best Buy, or Arlo account. Search for “Arlo” in your order history. The product title will show the exact model. For example:
- Amazon: “Arlo Pro 3 2-Camera Kit – 2K HDR, Color Night Vision”
- Best Buy: “Arlo Ultra 2 Spotlight Camera – 4K HDR, Wire-Free”
If you bought it years ago, check your email. The order confirmation likely includes the model number.
Use the User Manual
Download the user manual from Arlo’s Support Site. Search by model name or serial number. If the manual matches your camera’s features (e.g., “solar panel compatible” or “4K zoom”), you’ve found your match.
Data Table: Quick Reference Guide to Arlo Models
| Model | Serial Prefix | Resolution | Power Source | Key Feature |
|---|---|---|---|---|
| Arlo Ultra / Ultra 2 | AU | 4K HDR | Rechargeable battery + solar | Dual-lens, 160° FOV, LED spotlight |
| Arlo Pro 3 / Pro 4 | AP3 / AP4 | 2K HDR | Rechargeable battery + solar | Color night vision, magnetic mount |
| Arlo Essential (Outdoor) | AE | 1080p | Rechargeable battery + solar | Compact, no hub required |
| Arlo Essential (Indoor) | AE | 1080p | Plug-in | No battery, privacy shutter |
| Arlo Q / Q Plus | AQ | 1080p | Plug-in | Wi-Fi only, no battery |
| Arlo Pro 2 | AP2 | 1080p | Battery or plug-in | 720p/1080p switch, older design |
| Arlo Go | AG | 720p | AA batteries | LTE connectivity, discontinued |
This table is perfect for quick checks. Keep it bookmarked or print it out for future reference.
Final Thoughts: Never Guess Again
So, how do you tell what Arlo camera you have? You’ve got five solid methods: check the physical label, use the Arlo app, decode the serial number, compare features, and consult packaging or receipts. Each method has its strengths, and combining two or three gives you near-certainty.
Why does this matter? Because knowing your model helps you:
- Buy the right accessories (e.g., solar panels, mounts, batteries)
- Update firmware correctly (some models have different update paths)
- Troubleshoot issues (e.g., battery life varies by model)
- Add new cameras (some hubs only support certain models)
I learned this the hard way when I bought a solar panel for my Arlo Pro 3—only to realize it was an Essential, which doesn’t support solar. A quick check in the app would’ve saved me $40.
Remember: Arlo updates its lineup regularly. New models like the Arlo Pro 5S or Arlo SecureLink may have different identifiers. But the principles stay the same: look, check, compare, verify.
Now that you know how to identify your Arlo camera, you’re in control. No more guesswork. No more confusion. Just clear, confident smart home management. So go ahead—flip that camera over, open the app, and finally answer the question: “How do I tell what Arlo camera I have?” You’ve got this.
Frequently Asked Questions
How do I tell what Arlo camera I have by looking at the device?
Check the label on the back or bottom of your Arlo camera—it typically lists the model name (e.g., Arlo Pro 4, Arlo Ultra) and serial number. You can also identify it by design cues like color, shape, and lens placement.
Can I find out what Arlo camera I have using the Arlo app?
Yes, open the Arlo app, go to “Device Settings,” and select your camera. The model name and firmware version will display under “About.” This is the easiest way to confirm your Arlo camera model remotely.
How do I tell what Arlo camera I have if the label is worn off?
Log into your Arlo account on a web browser, navigate to “Settings > My Devices,” and match your camera’s serial number to the model listed. Alternatively, contact Arlo support with the serial number for assistance.
What’s the quickest way to identify my Arlo camera model?
Compare your camera’s physical features (e.g., wire-free vs. wired, spotlight, color night vision) to official product images on Arlo’s website. The Arlo camera model is often obvious once you know the key differences.
Does the Arlo base station or sync module show my camera model?
Yes, some base stations display connected camera models on their screen or via the Arlo app under “Base Station/Sync Module Settings.” Check the “Connected Devices” section for details.
How do I tell what Arlo camera I have if I lost the packaging?
Use the Arlo app or website to review your purchase history, which lists the model you bought. You can also cross-reference the camera’s features (e.g., 2K resolution, magnetic mount) with Arlo’s product specs online.