How Do I Update My Arlo Camera A Quick Guide

Updating your Arlo camera ensures optimal performance, enhanced security, and access to the latest features. To update, open the Arlo app, navigate to Device Settings > Firmware Update, and follow the on-screen prompts—updates typically take just minutes and occur automatically when connected to Wi-Fi. Keep your system current for reliable, cutting-edge smart home protection.

Key Takeaways

• Check compatibility: Ensure your Arlo camera model supports the latest firmware update.
• Use the app: Open the Arlo app to initiate and monitor the update process.
• Stable connection: Keep your camera and base station online during the update.
• Auto-updates: Enable automatic updates in settings for hassle-free maintenance.
• Restart if needed: Reboot your camera if the update fails or stalls.
• Update regularly: Frequent updates improve security and camera performance.

How Do I Update My Arlo Camera? A Quick Guide

Ever opened your Arlo app and seen a little notification that your camera needs an update? Maybe you ignored it for a week (or two… or three), and now you’re wondering, “How do I update my Arlo camera?” Don’t worry—you’re not alone. Firmware updates can feel like a tech chore, especially when you’re not sure what they do or why they matter. But here’s the thing: those updates are like little health check-ups for your camera. They fix bugs, patch security flaws, improve battery life, and sometimes even add cool new features.

I remember the first time I saw that update prompt. I was mid-movie night, and my Arlo camera kept disconnecting. I grumbled, “Why now?” But after updating, the connection stabilized, and the night vision got sharper. That’s when I realized updates aren’t just a suggestion—they’re a necessity. In this guide, I’ll walk you through how to update Arlo cameras step by step, share tips to avoid common hiccups, and explain why staying updated is one of the easiest ways to keep your home security system running smoothly.

Why Updating Your Arlo Camera Matters (And What Happens If You Don’t)

What’s in a Firmware Update?

Think of firmware updates like software updates for your smartphone. They’re small but mighty. Here’s what they typically include:

• Bug fixes: Resolves issues like false motion alerts or camera freezing.
• Security patches: Closes vulnerabilities that hackers could exploit (yes, even smart cameras aren’t immune).
• Performance boosts: Improves battery life, Wi-Fi connectivity, or video quality.
• New features: For example, Arlo’s 2023 update added AI-powered person detection to some models.

Real-world example: A friend’s Arlo Pro 3 kept overheating. After the update, the thermal management improved, and the issue vanished.

Risks of Skipping Updates

Ignoring updates might seem harmless, but here’s what you risk:

• Security gaps: Outdated firmware can leave your camera (and network) vulnerable. In 2022, a vulnerability in older Arlo models allowed unauthorized access—fixed via an update.
• Glitches: Cameras might disconnect, fail to record, or drain batteries faster.
• Missed features: New capabilities (like better night vision) won’t be available.

Tip: Set a quarterly reminder to check for updates. It takes 5 minutes and saves headaches later.

Step-by-Step: How to Update Arlo Cameras via the App

Step 1: Check for Updates

Open the Arlo app (iOS/Android) and tap your camera’s thumbnail. If an update is available, you’ll see a banner or a red dot on the settings icon. No banner? Your camera’s already up to date.

• Pro tip: Ensure your phone’s Bluetooth is on. Arlo uses it to push updates to some models (like the Ultra or Pro 4).
• Note: Cameras must be online and have at least 20% battery (or be plugged in).

Step 2: Start the Update

1. Tap the Settings icon (gear symbol) next to your camera.
2. Select Device Info > Firmware Update.
3. Tap Update Now. The app will check for the latest version.

Example: My Arlo Pro 4 took 2 minutes to download the update. The camera’s LED flashed blue—a sign it was working.

Step 3: Wait Patiently (Seriously, Don’t Interrupt)

• Updates take 3–10 minutes, depending on your internet speed.
• Do not: Turn off the camera, close the app, or unplug the base station. Interrupting can brick the device.
• Do: Keep the camera within 30 feet of your Wi-Fi router. Weak signals slow updates.

Tip: Update during off-peak hours (e.g., 2–5 PM) for faster downloads.

Step 4: Confirm the Update

Once complete, the app will show “Update Successful.” Your camera will restart. Wait for it to reconnect to the app (usually takes 1–2 minutes).

• Troubleshooting: If it doesn’t reconnect, force-close the app, reopen it, and wait 5 more minutes.
• Still stuck? See the “Troubleshooting Failed Updates” section below.

Updating Multiple Cameras and Base Stations

Bulk Updates: The Smart Way

Got a whole Arlo system? Updating each camera individually is tedious. Here’s how to streamline it:

1. In the Arlo app, tap the Devices tab.
2. Tap the three dots (⋮) > Select Devices.
3. Choose all cameras needing updates. Tap Update Selected.

Example: I updated 4 Arlo Pro 3s at once. The app queued them, and the whole process took 20 minutes.

Base Station Updates (Critical for Older Models)

Base stations (like the Arlo SmartHub) often need updates too. Here’s how:

1. Go to Settings > My Devices > Base Station.
2. Tap Firmware Update. If no option appears, your base station is current.

• Note: Base station updates can take 15–30 minutes. Keep it plugged in!
• Warning: Never update a base station and cameras simultaneously. Do base stations first.

Scheduling Updates for Large Systems

For 5+ cameras, stagger updates:

• Day 1: Update base station.
• Day 2: Update 2–3 cameras.
• Day 3: Update the rest.

Why? Prevents Wi-Fi overload and reduces the risk of all cameras failing at once.

Troubleshooting Failed Updates (And When to Call Support)

Common Issues and Fixes

Updates can fail for many reasons. Here’s how to diagnose:

• “Update Failed” message: Restart the camera and router. Try again.
• Camera stuck on “Updating”: Unplug it for 30 seconds, then plug it back in.
• Wi-Fi timeout: Move the camera closer to the router. Use an Ethernet cable for base stations.
• Low battery: Charge to 50% before updating (even if it’s plugged in).

Personal story: My Arlo Ultra failed twice because my Wi-Fi dropped. Switching to a 5 GHz network fixed it.

When to Factory Reset (Last Resort)

If updates repeatedly fail:

1. Go to Settings > Device Info > Factory Reset.
2. Re-add the camera to your system.

• Warning: This erases all settings. Backup custom rules (like motion zones) first!
• Note: Only reset if the camera is unresponsive for 10+ minutes post-update.

Calling Arlo Support: What to Expect

If nothing works, contact Arlo:

• Phone: 1-855-877-2756 (US) | +44 20 3026 6303 (UK)
• Chat: Available in the app’s Help section.

Tip: Have your camera’s serial number (found on the device) ready. Support can push a manual update if needed.

Pro Tips for Smoother Updates (From a Longtime Arlo User)

Pre-Update Checklist

Before hitting “Update,” run through this:

• Check battery: ≥20% for wireless cameras.
• Test Wi-Fi: Run a speed test. Aim for ≥10 Mbps.
• Restart the app: Close it fully, then reopen.
• Clear space: Ensure your phone has 500MB+ free storage.

Wi-Fi Optimization for Updates

Weak signals are the #1 cause of failed updates. Try these:

• Use 2.4 GHz: It has better range than 5 GHz (but slower speeds).
• Add a range extender: Place it halfway between your router and camera.
• Reduce interference: Turn off microwaves, cordless phones, or baby monitors during updates.

Example: My backyard Arlo failed updates until I moved my router’s 2.4 GHz band to channel 11 (less crowded).

Automate Updates (Almost)

Arlo doesn’t auto-update, but you can set reminders:

• Calendar alerts: Schedule quarterly checks.

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• Email subscriptions: Sign up for Arlo’s newsletter for update announcements.

Post-Update Testing

After updating, verify everything works:

1. Check live feed and recording quality.
2. Test motion alerts (wave at the camera).
3. Review battery life (if wireless).

Data Table: Arlo Camera Update Timelines and Requirements

Here’s a quick reference for popular Arlo models:

Arlo Model	Update Frequency	Average Update Time	Wi-Fi Requirement	Battery Note
Arlo Pro 3/4	Every 2–3 months	5–8 minutes	2.4 GHz or 5 GHz	≥20% charge
Arlo Ultra	Every 3–4 months	8–10 minutes	5 GHz recommended	Must be plugged in
Arlo Essential	Every 4–6 months	3–5 minutes	2.4 GHz only	≥30% charge
Arlo Video Doorbell	Every 6 months	6–8 minutes	2.4 GHz	Hardwired preferred
Arlo SmartHub	Every 6–12 months	15–30 minutes	Ethernet recommended	N/A (plugged in)

Note: Update times vary based on internet speed and camera age. Older models may take longer.

Conclusion: Stay Updated, Stay Secure

Updating your Arlo camera isn’t just about keeping up with the latest features—it’s about protecting your home. Every update is a shield against hackers, a fix for glitches, and a step toward smoother performance. And now that you know how to update Arlo cameras (and troubleshoot when things go sideways), you’re equipped to handle it like a pro.

Remember: A 5-minute update today can prevent a 2-hour tech nightmare tomorrow. So the next time that notification pops up, don’t ignore it. Grab a coffee, follow the steps in this guide, and give your camera the care it deserves. Your future self (and your home’s security) will thank you.

P.S. Still stuck? Arlo’s community forum is a goldmine of user tips. And if all else fails, their support team is just a call away. You’ve got this!

Frequently Asked Questions

How do I update my Arlo camera firmware?

To update your Arlo camera firmware, open the Arlo app, go to “Settings” > “My Devices,” select your camera, and tap “Firmware Update.” Ensure your camera is connected to Wi-Fi and has sufficient battery or power during the process.

Why won’t my Arlo camera update automatically?

Arlo cameras typically update automatically when connected to the internet, but issues like poor Wi-Fi signal, low battery, or server delays can interrupt the process. Manually check for updates in the app if it doesn’t happen within 24–48 hours.

Can I update my Arlo camera without the app?

No, the Arlo app is required to update your camera. The app provides the firmware file and guides you through the update process, ensuring compatibility and proper installation for your specific Arlo model.

How long does an Arlo camera update take?

An Arlo camera update usually takes 5–10 minutes, but it may vary depending on your internet speed and camera model. Keep the camera powered on and within range of your Wi-Fi router during the update.

What do I do if my Arlo camera update fails?

If the update fails, restart your camera and router, then retry the update. If the issue persists, contact Arlo Support—failed updates are often due to connectivity problems or corrupted firmware downloads.

How often should I update my Arlo camera?

Arlo recommends keeping your camera updated to the latest firmware for optimal performance and security. Check for updates monthly or enable automatic updates in the app to stay current without manual effort.