How to Add Another Person to Aqara Doorbell in Simple Steps

Adding another person to your Aqara Doorbell is quick and seamless through the Aqara app—simply navigate to device settings, select “Shared Access,” and invite users via email. Ensure they have the app installed and accept the invitation to grant instant access to live feeds, alerts, and recordings from any location.

Key Takeaways

• Open the Aqara app and select your doorbell device to begin setup.
• Navigate to device sharing in settings to add new users quickly.
• Enter the new user’s email linked to their Aqara account for access.
• Assign permission levels to control what the added person can manage.
• Confirm invitation via email to activate their access to the doorbell.
• Test notifications to ensure the new user receives alerts reliably.

How to Add Another Person to Aqara Doorbell in Simple Steps

Understanding the Need for Shared Access

The Aqara Doorbell has rapidly become a favorite among smart home enthusiasts due to its seamless integration with Apple HomeKit, Alexa, and Google Home, high-definition video, motion detection, and two-way audio. Whether you’re securing your front porch, monitoring package deliveries, or keeping an eye on your kids playing outside, the Aqara Doorbell delivers reliable performance. But what happens when more than one person needs access to the doorbell’s live feed, notifications, or recorded footage? This is where adding another person to your Aqara Doorbell becomes essential. Whether it’s your spouse, roommate, parent, or a trusted neighbor, shared access ensures everyone stays informed and in control—without compromising privacy or security.

Many homeowners initially assume that only one account can manage a smart doorbell, but modern smart home systems like Aqara’s are designed for multi-user collaboration. With proper setup, multiple users can receive real-time alerts, view the camera feed from their own smartphones, and even communicate through the doorbell’s intercom. This guide will walk you through the entire process of adding another person to your Aqara Doorbell, from initial account setup to troubleshooting common issues. By the end, you’ll have a fully shared smart doorbell experience that enhances home security and convenience for everyone involved.

Prerequisites: What You Need Before Adding a User

Compatible Aqara Doorbell Models

Before diving into the setup, it’s crucial to confirm that your Aqara Doorbell model supports multi-user access. Not all versions of the Aqara Doorbell offer the same features, so compatibility is key. The following models are known to support shared access:

• Aqara Video Doorbell G2H Pro (HomeKit-enabled) – Supports Apple Home sharing and Aqara Home app multi-user access.
• Aqara Doorbell G2H (non-Pro) – Compatible with Aqara Home app sharing and limited HomeKit features.
• Aqara Doorbell D100 (wired and battery-powered) – Offers full multi-user support via Aqara Home app.
• Aqara Doorbell G3 (3K resolution model) – Supports advanced sharing, including temporary guest access.

If you’re unsure of your model, check the product label on the device or open the Aqara Home app and go to the device details. Models with “Pro,” “G3,” or “D100” in the name typically offer the most robust sharing capabilities.

Required Apps and Accounts

To add another person, you’ll need the following tools and accounts ready:

• Aqara Home App (available on iOS and Android) – This is the primary interface for managing users and permissions.
• Aqara Account – Both you (the admin) and the person you’re adding must have their own Aqara accounts. These are free and can be created via email or linked social accounts (Google, Apple, or WeChat).
• Stable Wi-Fi Connection – Ensure your doorbell is connected to a 2.4 GHz network (5 GHz is not supported).
• Smartphone or Tablet – For both admin and new user, devices must support the Aqara Home app (iOS 12+ or Android 6.0+).
• Apple HomeKit (Optional) – If using HomeKit, the new user must have an Apple ID and be part of the same iCloud family sharing group for seamless integration.

Pro Tip: Before inviting a new user, ensure your Aqara Home app is updated to the latest version. Older versions may lack multi-user features or have bugs that affect sharing.

User Roles and Permissions Overview

When adding a user, it’s important to understand the different access levels available:

• Admin (Owner) – Full control: can add/remove users, adjust settings, view recordings, and manage automations.
• Standard User – Can view live feed, receive alerts, and use two-way talk. Cannot change settings or delete recordings.
• Guest User (Temporary Access) – Limited to a set time period (e.g., 24 hours or 7 days). Ideal for house sitters or service technicians.

Choosing the right role ensures that privacy and security are maintained while still enabling necessary functionality. For most households, adding a spouse or family member as a Standard User is the ideal balance of access and control.

Step-by-Step Guide: Adding a User via the Aqara Home App

Step 1: Open the Aqara Home App and Navigate to Sharing

Begin by opening the Aqara Home app on your smartphone. Make sure you’re logged in with the admin account that owns the doorbell. From the home screen, locate your Aqara Doorbell tile. Tap on it to open the device control panel. Then, tap the gear icon (⚙️) in the top-right corner to access device settings.

Scroll down until you find the option labeled “Sharing” or “Device Sharing.” This is where you can manage who has access to the doorbell. If you don’t see this option, double-check that your app is updated and your doorbell is properly connected to your account.

Step 2: Initiate the Invitation Process

Tap on “Add User” or “Invite New User.” You’ll be prompted to enter the email address associated with the new user’s Aqara account. Important: The person you’re adding must already have an Aqara account. If they don’t, direct them to download the Aqara Home app and create one before proceeding.

Enter the email address carefully—double-check for typos. Then, select the appropriate user role (Admin, Standard, or Guest). For a family member, choose Standard User. If you’re adding a temporary guest, select Guest User and set an expiration date (e.g., 3 days).

Tap “Send Invitation.” The app will confirm that the invitation has been sent. The recipient will receive an email and an in-app notification (if they have the app installed).

Step 3: Accepting the Invitation (User’s Side)

The new user must accept the invitation on their device. Here’s what they need to do:

1. Open the Aqara Home app on their phone.
2. Go to “Me” > “Invitations” or check their email inbox for a message from “Aqara Support.”
3. Tap the invitation and select “Accept.”
4. They’ll be prompted to log in with their Aqara account if not already.
5. Once accepted, the doorbell will appear in their device list under “Shared Devices.”

Tip: If the invitation doesn’t appear, ask the new user to check their spam folder or resend the invite after 5 minutes. Sometimes network delays affect delivery.

Step 4: Verify Access and Test Features

After the invitation is accepted, both parties should verify that everything works correctly. Have the new user:

• Open the doorbell tile and view the live feed.
• Trigger a test alert (e.g., wave at the doorbell to activate motion detection).
• Use the two-way talk feature to communicate.
• Check if notifications arrive on their phone (adjust notification settings in the app if needed).

As the admin, you can monitor access by going back to Device Settings > Sharing and reviewing the list of users. You’ll see their names, roles, and last active times.

Integrating with Apple HomeKit for Shared Access

Why Use HomeKit for Aqara Doorbell Sharing?

If you’re part of the Apple ecosystem, integrating your Aqara Doorbell with Apple HomeKit offers a powerful, secure, and user-friendly way to share access. HomeKit supports encrypted end-to-end video and seamless sharing through iCloud Family Sharing. This means that once the doorbell is added to HomeKit, all family members with shared iCloud access can view and interact with it—without needing separate Aqara accounts.

Step 1: Add the Doorbell to Apple Home

First, ensure your Aqara Doorbell is HomeKit-compatible (e.g., G2H Pro or G3). In the Aqara Home app:

1. Go to the doorbell’s settings.
2. Tap “Add to Apple Home” or “HomeKit Setup.”
3. Scan the HomeKit setup code (found on the doorbell or in the manual).
4. Follow the prompts to add it to your Home app.

Once added, the doorbell appears in the Home app on your iPhone, iPad, or Mac.

Step 2: Share Access via iCloud Family Sharing

With the doorbell in the Home app:

1. Open the Home app and tap the three dots (⋯) in the top-left.
2. Select “Home Settings” > “Invite People.”
3. Enter the Apple ID email of the person you want to add.
4. They’ll receive a notification and can accept the invite.
5. Once accepted, they can see and control the doorbell from their own devices.

Note: The new user must be part of your iCloud Family Sharing group to access shared HomeKit devices. If they’re not, you’ll need to add them to Family Sharing first (via Settings > [Your Name] > Family Sharing).

Advantages of HomeKit Sharing

• No Separate Aqara Account Needed – Users only need an Apple ID.
• End-to-End Encryption – Video streams are secured across devices.
• Siri Integration – Users can ask Siri to show the doorbell feed.
• Cross-Platform Sync – Works on iPhone, iPad, Apple TV, and HomePod.

This method is ideal for families who already use Apple devices and value privacy and simplicity.

Managing and Customizing User Permissions

Adjusting Access Levels After Setup

User needs may change over time. For example, a guest who was given temporary access might become a permanent resident. To modify permissions:

1. In the Aqara Home app, go to Device Settings > Sharing.
2. Tap the user you want to edit.
3. Change their role (e.g., from Guest to Standard).
4. Tap “Save” to apply changes.

You can also set notification preferences per user. For instance, a child might only need motion alerts, while an adult needs doorbell press notifications. Go to User Settings > Notifications and customize alert types and sound settings.

Removing a User or Revoking Access

If someone moves out or no longer needs access, you can remove them:

• Navigate to Sharing > [User Name] and tap “Remove User.”
• Confirm the action. They will lose all access immediately.
• For HomeKit users, go to Home Settings > [User Name] > Remove.

Important: Removing a user does not delete their account—it only revokes access to this specific device. They can still use other Aqara devices under their own account.

Using Automation and Scene Sharing

Shared access isn’t just about viewing—it’s also about collaborative automation. For example:

• Create a “Good Morning” scene that turns on lights when the doorbell detects motion at 7 AM.
• Set up a “Away Mode” that records video and sends alerts to all users when the house is empty.
• Allow a babysitter to trigger a “Silent Mode” that disables chimes but still records video.

To share automations, go to Scenes > Share and select which users can view or control the scene. This enhances teamwork and ensures everyone can respond appropriately to events.

Common Issues and Troubleshooting Tips

Invitation Not Received or Accepted

Issue: The new user doesn’t see the invitation in the app or email.

• Solution: Resend the invitation after 10 minutes. Ask the user to check spam/junk folders. Ensure they’re logged into the correct Aqara account.
• Pro Tip: Use a different email address if the first one fails (e.g., Gmail instead of Yahoo).

User Can’t View Live Feed or Receive Alerts

Issue: The user accepted the invite but can’t see the camera or get notifications.

• Solution: Check that the doorbell is online (green status in app). Have the user restart the app and phone. Verify notification settings in both Aqara and device settings.
• HomeKit Fix: If using HomeKit, remove and re-add the doorbell to the Home app.

Permission Errors or Role Conflicts

Issue: A user tries to change settings but gets an “Access Denied” error.

• Solution: Confirm their role is set to Admin if they need full control. Standard and Guest users cannot modify settings.
• Note: Only one admin is allowed per device in the Aqara Home app. Additional admins must be added via HomeKit or another admin account.

Data Table: Aqara Doorbell Sharing Comparison

Feature	Aqara Home App Sharing	Apple HomeKit Sharing	Google Home (Limited)
User Accounts Required	Aqara account for each user	Apple ID (Family Sharing)	Google account (no direct sharing)
Encryption	TLS (in-transit)	End-to-end (HomeKit Secure Video)	TLS only
Multi-User Roles	Yes (Admin, Standard, Guest)	Yes (via Home app)	No (view-only via routines)
Two-Way Talk Sharing	Yes	Yes	No
Best For	Android users, non-Apple households	Apple ecosystem families	Basic viewing (not recommended for sharing)

Conclusion: Empower Your Household with Shared Doorbell Access

Adding another person to your Aqara Doorbell is more than a technical task—it’s a step toward a smarter, safer, and more connected home. Whether you’re using the Aqara Home app for granular control or Apple HomeKit for seamless integration, the process is straightforward and highly customizable. By following the steps outlined in this guide, you can ensure that everyone who matters—family, roommates, or trusted neighbors—has the access they need without compromising your home’s security.

Remember, shared access isn’t just about convenience; it’s about collaborative security. When multiple people can respond to alerts, communicate through the intercom, or review footage, your home becomes more resilient to unexpected events. Take the time to set up roles, test features, and troubleshoot early—it pays off in peace of mind.

As smart home technology continues to evolve, features like temporary guest access, automation sharing, and encrypted video will only become more sophisticated. By mastering multi-user setup now, you’re future-proofing your home’s security ecosystem. So go ahead—invite that second user, share the responsibility, and enjoy the full potential of your Aqara Doorbell today.

Frequently Asked Questions

How do I add another person to my Aqara Doorbell?

To add another person to your Aqara Doorbell, open the Aqara app, go to the device settings, and select “Share Device.” Enter the recipient’s Aqara account email or phone number to grant access. They’ll receive a notification to accept the invitation.

Can I share my Aqara Doorbell access with family members?

Yes, you can share your Aqara Doorbell with family members using the “Share Device” feature in the Aqara app. Simply invite them via their registered account, and they’ll gain full access to view live feeds and receive alerts.

Why can’t I add another person to my Aqara Doorbell?

This issue may occur if the recipient’s account isn’t verified or if you’ve reached the maximum number of shared users (usually 5-10). Double-check their account details and ensure they’ve accepted the invite via the app or email.

How do I remove someone from my Aqara Doorbell sharing list?

Open the Aqara app, navigate to the doorbell’s settings, and select “Shared Users.” Tap the user you want to remove and confirm deletion. They’ll lose access immediately.

Do I need a subscription to add another person to my Aqara Doorbell?

No, adding users to your Aqara Doorbell is free and doesn’t require a subscription. However, cloud storage or advanced features may need a paid plan.

Can I limit permissions when sharing my Aqara Doorbell?

Currently, the Aqara app grants full access to shared users, including live view and settings adjustments. For privacy, only share with trusted individuals and revoke access if needed.