How to Add Another Phone to Aqara Doorbell in Minutes

Adding another phone to your Aqara Doorbell is quick and easy—just open the Aqara app, navigate to the device settings, and tap “Share Device” to send an invite to the new user. Within minutes, the second phone gains full access to live video, alerts, and recordings, making it perfect for shared households or family members.

Key Takeaways

• Open the Aqara app and navigate to device sharing settings.
• Use the “Add Member” option to invite another user via email.
• Ensure both phones are logged into the same Aqara account.
• Grant full permissions to enable doorbell access and alerts.
• Verify connection by testing real-time notifications on the new phone.
• Check Wi-Fi stability to prevent syncing delays or failures.

Why Adding Another Phone to Your Aqara Doorbell Is a Game-Changer

Smart home technology has revolutionized the way we interact with our homes, and one of the most impactful devices in this ecosystem is the Aqara doorbell. Whether you’re using the Aqara Video Doorbell G2H, G3, or another model, these devices offer crystal-clear video, two-way audio, motion detection, and seamless integration with smart home platforms like Apple HomeKit, Google Home, and Amazon Alexa. But what happens when more than one person in your household—or even a trusted neighbor or family member—needs to receive doorbell notifications?

The answer is simple: add another phone to your Aqara doorbell. This feature transforms your smart doorbell from a single-user device into a shared, collaborative tool. Imagine your spouse getting a live video feed when someone rings the bell while you’re at work, or your parents receiving alerts when the delivery person arrives. With the ability to add multiple users, the Aqara doorbell becomes a true family security hub. In this guide, we’ll walk you through the step-by-step process of adding another phone to your Aqara doorbell—quickly, securely, and without any technical headaches. Whether you’re tech-savvy or just getting started with smart devices, you’ll be able to set this up in minutes.

Understanding Aqara Doorbell Models and Compatibility

Which Aqara Doorbells Support Multiple Users?

Not all Aqara doorbells are created equal, and it’s important to know which models support multi-user access. The most popular models that allow you to add another phone to Aqara doorbell include:

• Aqara Video Doorbell G2H (Pro) – Wi-Fi and Zigbee models, compatible with Aqara Hub
• Aqara Video Doorbell G3 – Advanced AI facial recognition, 2K video, HomeKit Secure Video support
• Aqara Door & Window Sensor with Video (DW2) – Hybrid sensor with built-in camera, requires Aqara Hub

All of these models support multi-user sharing via the Aqara Home app or Aqara Hub integration. The key is ensuring your doorbell is connected to a hub (for Zigbee models) or directly to Wi-Fi (for Wi-Fi models) and is running the latest firmware.

Prerequisites Before Adding Another Phone

Before you begin, make sure the following conditions are met:

• The primary account (the one that originally set up the doorbell) must be logged into the Aqara Home app.
• The second user must have the Aqara Home app installed on their phone (available for iOS and Android).
• Both devices must be connected to the internet—either via Wi-Fi or mobile data.
• Firmware and app updates should be current. Outdated software may prevent sharing features from working.
• HomeKit users: If you’re using Apple HomeKit, ensure the doorbell is added to the same Home as the primary user, and both users are part of the same Home Sharing group.

Pro Tip: Always check for app updates before starting. A quick update can resolve bugs that might otherwise block user sharing.

Step-by-Step Guide: Adding Another Phone via the Aqara Home App

Step 1: Open the Aqara Home App on the Primary Account

Begin by opening the Aqara Home app on the phone that owns the doorbell. This is the account where the device was initially registered. Tap on the doorbell device to open its control panel. Look for the “Settings” icon (usually a gear symbol) in the top-right corner. Tap it to access device-specific options.

Step 2: Navigate to “User Management” or “Device Sharing”

Within the settings menu, scroll down to find either “User Management” or “Device Sharing”—the exact wording may vary slightly depending on your app version. This section allows you to invite other users to access your doorbell. Tap on it to proceed.

Step 3: Invite the Second User via Email or Phone Number

You’ll be prompted to enter the email address or phone number associated with the second user’s Aqara account. If they don’t have one, they’ll need to create it first (more on that below). After entering the contact info, tap “Send Invitation”.

Example: If your spouse uses Gmail, enter their full email (e.g., jane.doe@gmail.com). The system will automatically detect if they have an Aqara account and send a notification.

Step 4: Set User Permissions

Before sending the invite, you can customize what the second user can do. Aqara offers granular permissions:

• View Only – Can see live video and recordings but cannot control settings.
• Full Access – Can view, record, adjust motion zones, change volume, and even remove the device (use with trusted users only).

For most households, “View Only” is sufficient for secondary users like children or grandparents, while “Full Access” is ideal for partners or co-owners.

Step 5: Accept the Invitation on the Second Phone

The second user will receive a notification in the Aqara Home app (if already logged in) or an email with a link. They must:

1. Open the app or email.
2. Tap the invitation link.
3. Log in with their Aqara account (or create one if needed).
4. Accept the device sharing request.

Once accepted, the doorbell will appear in their device list. They can now receive real-time alerts, view live feeds, and (if granted) access settings.

Step 6: Test the Connection

Have the second user test the setup by:

• Opening the Aqara Home app and tapping the doorbell.
• Checking if the live video loads within 3–5 seconds.
• Verifying that motion or doorbell ring notifications appear on their phone.

Tip: If the video is slow to load, ensure both phones are on a strong Wi-Fi connection. Consider using a Wi-Fi extender if the signal is weak.

Alternative Method: Sharing via Apple HomeKit (For G2H Pro and G3)

Why Use HomeKit for Multi-User Access?

If you’re an Apple ecosystem user, HomeKit integration offers a seamless way to share your Aqara doorbell. Unlike the Aqara Home app, which requires users to have an Aqara account, HomeKit allows you to add family members using their Apple IDs. This is especially useful for households with multiple Apple devices.

Step 1: Add the Doorbell to Apple Home

First, ensure your Aqara doorbell (G2H Pro or G3) is added to the Apple Home app:

1. Open the Apple Home app.
2. Tap the “+” icon, then “Add Accessory.”
3. Scan the QR code on the doorbell or hub.
4. Follow the prompts to assign it to a room (e.g., “Front Door”).

Once added, the doorbell will support HomeKit Secure Video, end-to-end encryption, and facial recognition (on G3).

Step 2: Invite Family Members to Your Home

To add another phone:

1. In the Apple Home app, tap the “People” icon (usually in the top-right).
2. Tap “Invite” and enter the email or phone number of the person you want to add.
3. Choose their access level: “Home Member” (full access) or “Guest” (limited access).
4. Send the invite.

The invited user will receive a notification on their iPhone, iPad, or Mac. After accepting, they can view the doorbell feed, receive notifications, and even use Siri to check “Who’s at the door?”

Step 3: Enable Doorbell Notifications in HomeKit

Ensure notifications are enabled:

1. In the Home app, tap the doorbell accessory.
2. Tap the “i” icon (info).
3. Scroll to “Notifications” and toggle on “Doorbell Pressed” and “Motion Detected.”

Bonus: With HomeKit Secure Video, recordings are stored in iCloud (encrypted) and can be reviewed for up to 10 days with an iCloud+ subscription.

Troubleshooting Common Issues When Adding a Phone

Invitation Not Received?

If the second user doesn’t get the invite:

• Check spam/junk folders in their email.
• Ensure they’re using the same email/phone number registered with Aqara or Apple ID.
• Ask them to log out and back into the Aqara app—sometimes notifications get stuck.
• Try resending the invite. If it fails, delete the pending invite and start over.

Live Feed Not Loading on the Second Phone

This is often a network issue:

• Restart the Aqara app on the second phone.
• Ensure the doorbell is online (check the primary app for status).
• Test the doorbell’s Wi-Fi signal strength. If it’s weak, move the router closer or use a Wi-Fi extender.
• For Zigbee models, confirm the hub is online and within range.

Permissions Not Applying Correctly

If a user can’t access certain features:

• Go back to User Management in the primary account.
• Re-select the permission level and save.
• Log out and back into the second user’s app to refresh permissions.

HomeKit Sync Issues

If the doorbell doesn’t appear in the second user’s Home app:

• Ensure iCloud Keychain is enabled on both devices.
• Check that both users are signed into the same iCloud account (if sharing a household).
• Restart the Home app and wait 1–2 minutes for sync.

Advanced Tips and Best Practices for Multi-User Setups

Create a “Family” Group for Easy Management

In the Aqara Home app, you can create rooms or zones (e.g., “Family,” “Front Door”) to group devices. Add the doorbell to a shared room so all users see it in the same place. This reduces confusion and makes navigation easier.

Use Custom Alerts for Different Users

While Aqara doesn’t allow per-user alert tones, you can:

• Set different notification schedules (e.g., disable alerts for kids at night).
• Use motion zones to reduce false alerts. For example, exclude the mailbox area to prevent delivery notifications.
• Pair with Aqara sensors (e.g., door/window sensors) to create automated scenes (e.g., “If doorbell rings and front door opens, turn on lights”).

Secure Your Shared Doorbell

Sharing access doesn’t mean sacrificing security:

• Enable two-factor authentication on all Aqara and Apple accounts.
• Regularly review active user list and remove access for ex-housemates or guests.
• Use strong, unique passwords for Aqara accounts.

Data Table: Aqara Doorbell Sharing Features by Model

Model	Aqara Home App Sharing	Apple HomeKit Sharing	Max Users Supported	Video Resolution	Two-Way Audio
Aqara G2H (Wi-Fi)	Yes	No	10	1080p	Yes
Aqara G2H (Zigbee)	Yes	No	10	1080p	Yes
Aqara G2H Pro	Yes	Yes	10	1080p	Yes
Aqara G3	Yes	Yes	10	2K	Yes
Aqara DW2	Yes	No	10	720p	No

Conclusion: Unlock the Full Potential of Your Aqara Doorbell

Adding another phone to your Aqara doorbell isn’t just a convenience—it’s a smart home essential. Whether you’re sharing access with family, roommates, or trusted neighbors, this feature ensures everyone stays connected and informed. With the Aqara Home app, you can invite users in minutes, customize permissions, and maintain control over who sees what. For Apple users, HomeKit integration adds an extra layer of security and seamless sharing across devices.

By following the steps in this guide, you’ve not only solved the problem of single-user limitations but also future-proofed your smart home. No more missed deliveries, surprise visitors, or “Did someone ring?” texts. Your Aqara doorbell is now a collaborative security tool, accessible to everyone who matters.

Remember: the key to success is preparation. Keep your apps updated, ensure strong Wi-Fi, and review user permissions regularly. With a little setup today, you’ll enjoy peace of mind for years to come. So go ahead—add that second phone to your Aqara doorbell and experience the true power of shared smart living.

Frequently Asked Questions

How do I add another phone to my Aqara Doorbell?

To add another phone, open the Aqara app, go to your doorbell’s settings, and tap “Share Device.” Enter the new user’s email or phone number to send an invitation. The recipient must accept the invite via the Aqara app to complete the process.

Can multiple phones connect to one Aqara Doorbell?

Yes, multiple phones can connect to a single Aqara Doorbell through device sharing. The primary owner can invite up to 10 users via the app, allowing all connected phones to receive alerts and view the feed.

Why can’t I add another phone to my Aqara Doorbell?

This issue often occurs if the new user hasn’t installed the Aqara app or the invite wasn’t sent correctly. Ensure both devices are logged into the same region account and the recipient checks their email or app notifications.

Do I need a subscription to add another phone to Aqara Doorbell?

No, adding another phone to your Aqara Doorbell doesn’t require a subscription. Device sharing is free, though cloud storage or advanced features may need a paid plan.

How long does it take to add another phone to Aqara Doorbell?

The process takes just minutes—send the invite, and once the new user accepts, they’ll instantly access the doorbell’s feed and notifications via the Aqara app.

Is it safe to share my Aqara Doorbell with another phone?

Yes, the Aqara app uses secure encryption for sharing. You can customize permissions (e.g., view-only or admin access) and revoke access anytime from the device settings.