How to Add Another User to Aqara Doorbell in Minutes

Adding another user to your Aqara Doorbell takes just minutes and ensures shared access for family or roommates. Use the Aqara app to invite users via email or QR code, granting full control over notifications and live view without reinstalling the device.

Key Takeaways

• Open the Aqara app and select your doorbell to begin adding users.
• Tap “Device Sharing” to invite another user via email or phone.
• Assign clear permissions like view-only or full access for control.
• Confirm the invite—new users must accept via Aqara app notification.
• Test access promptly to ensure shared user can view live feed.
• Remove users anytime through Device Sharing settings if needed.

How to Add Another User to Aqara Doorbell in Minutes

Understanding the Aqara Doorbell Ecosystem

Overview of Aqara Doorbell Models

The Aqara Doorbell lineup includes several models, such as the Aqara Video Doorbell G2H, G3, and G2H Pro, each offering unique features tailored to different user needs. These smart doorbells integrate seamlessly with the broader Aqara ecosystem, enabling users to monitor their homes via live video feeds, receive real-time motion alerts, and communicate with visitors remotely. The G2H, for example, supports 1080p HD video and two-way audio, while the G3 boasts AI-powered facial recognition and 2K resolution. All models are compatible with Apple HomeKit, Google Home, and Amazon Alexa, making them versatile additions to any smart home setup. Before adding another user, it’s crucial to identify your specific doorbell model, as setup steps may vary slightly between versions.

Why Sharing Access Matters

Smart home devices like the Aqara Doorbell are designed for convenience, but their full potential is unlocked when multiple users can access them. Whether you’re sharing access with family members, roommates, or a trusted neighbor, enabling multiple users ensures everyone can respond to deliveries, monitor security, or greet guests—even when you’re away. For instance, if your partner is working late, they can check who’s at the door via their phone, or a parent can supervise children answering the door remotely. Sharing access also reduces dependency on a single admin account, minimizing disruptions caused by lost credentials or device ownership changes. This feature is especially valuable for households with children, elderly relatives, or frequent visitors.

Prerequisites for Adding Users

Before diving into the setup process, ensure you have the following:

• Aqara Home App (or Apple Home App for HomeKit users): Download the latest version from the App Store or Google Play.
• Admin account access: Only the primary account holder (admin) can invite new users.
• Stable Wi-Fi connection: Required for seamless communication between the doorbell and the app.
• Invitee’s email or phone number: The new user will need this to accept the invitation.
• Device firmware updated: Check for updates in the app to avoid compatibility issues.

Tip: For HomeKit users, ensure the doorbell is paired with your Apple ID and that the invitee has an Apple device with the Home app installed.

Step-by-Step Guide to Adding a User via Aqara Home App

Preparing the Admin Account

Start by opening the Aqara Home App and logging into your admin account. Navigate to the “Device Management” section, where you’ll find your doorbell listed. Tap on the device to access its settings. Look for an option labeled “Share Device” or “User Management”—this is where you’ll initiate the sharing process. For example, on the G2H Pro, this option is located under the “Advanced Settings” menu. Ensure your admin account has a verified email address, as Aqara uses this to send invites.

Sending the Invitation

To add a user:

1. Tap “Share Device” and select “Add User”.
2. Choose how to send the invite: via email, SMS, or a shareable link. For email, enter the recipient’s address and customize the message (e.g., “You’ve been granted access to our Aqara Doorbell—accept the invite to stay connected!”).
3. Set permissions: Decide whether the user should have full access (e.g., view footage, change settings) or limited access (e.g., view only).
4. Confirm the invite. The recipient will receive a notification with a unique link or code.

Practical tip: If the invitee doesn’t receive the email, check their spam folder or resend the link after 5 minutes. For SMS invites, ensure the recipient’s phone number is in international format (e.g., +1-XXX-XXX-XXXX).

Accepting the Invitation

The new user must:

1. Open the email/SMS and tap the link.
2. Download the Aqara Home App (if they don’t already have it).
3. Create an Aqara account or log in with existing credentials.
4. Follow the on-screen prompts to accept the invite. The doorbell will appear in their app’s device list.

Example: Sarah, a roommate, receives an email invite from her landlord. After downloading the app and signing up, she can now view the doorbell feed and receive motion alerts—all without needing the landlord’s login details.

Alternative Methods: Apple HomeKit and Third-Party Apps

Sharing Access via Apple HomeKit

For Apple users, HomeKit offers a streamlined way to share Aqara Doorbell access:

1. Open the Apple Home App on your iOS device.
2. Navigate to “Home Settings” > “Invite People”.
3. Enter the recipient’s Apple ID email address.
4. Adjust permissions (e.g., allow them to view cameras or control automations).
5. Send the invite. The recipient accepts it through their iCloud account.

Note: HomeKit sharing requires both users to be in the same geographic region (due to iCloud security policies). The invitee must also have two-factor authentication enabled on their Apple ID.

Using Google Home or Amazon Alexa

If your Aqara Doorbell is linked to Google Assistant or Alexa, you can share access through these platforms:

• Google Home: Open the Google Home app > tap your profile > “Home Members” > “Add Member”. Assign permissions like “See cameras” or “Control devices.”
• Amazon Alexa: Go to the Alexa app > “Settings” > “Household Settings” > “Add Household Member”. Grant access to the Aqara skill.

Limitation: Third-party app sharing may not offer as granular control as the Aqara Home App. For example, Google Home users can’t adjust doorbell motion sensitivity remotely.

Troubleshooting Common Issues

Invite Not Received

If the invitee doesn’t receive the email or SMS:

• Verify the recipient’s contact information is correct.
• Check Aqara’s server status (rare outages can delay invites).
• Resend the invite after 10 minutes. If it fails repeatedly, contact Aqara support.

Pro tip: Use the Aqara Home App’s “Invite History” to track sent invites and their status.

Permission Denied Errors

Users may encounter errors if:

• The admin account’s permissions are misconfigured. Recheck the “User Management” settings.
• The invitee’s device lacks the latest app version. Update the app from the App Store/Play Store.
• Network issues block communication. Restart the doorbell and router.

Example: Mark’s sister couldn’t view the doorbell feed until he updated her permissions from “View Only” to “Full Access.”

Syncing Delays

After accepting an invite, the doorbell may take 1–2 minutes to appear in the user’s app. If it doesn’t:

1. Force-close and reopen the Aqara Home App.
2. Log out and back into the invitee’s account.
3. Restart the doorbell by powering it off and on.

Best Practices for Managing Multiple Users

Setting Clear Permissions

Not all users need the same level of access. Use these permission tiers:

Permission Level	Access Rights	Recommended For
Full Access	View footage, adjust settings, delete clips	Family members, homeowners
View Only	Live stream, motion alerts	Roommates, neighbors
Guest Access	Temporary view-only (expires after 24h)	Contractors, babysitters

Revoking Access Securely

To remove a user:

1. Go to “User Management” in the Aqara Home App.
2. Select the user and tap “Revoke Access”.
3. Confirm the action. The user will immediately lose access.

Caution: Revoking access doesn’t delete shared clips. The admin must manually delete footage if needed.

Monitoring User Activity

The Aqara Home App logs user interactions (e.g., clip views, setting changes). Regularly review these logs under “Device Activity” to spot unauthorized access or unusual behavior.

Conclusion

Adding another user to your Aqara Doorbell is a simple yet powerful way to enhance your smart home’s functionality and security. Whether you’re using the Aqara Home App, Apple HomeKit, or third-party platforms, the process takes just minutes and ensures everyone who needs access can respond to visitors, monitor deliveries, or check on home security in real time. By following the steps outlined above—from sending invites to setting permissions—you’ll create a seamless experience for all users while maintaining control over your device’s privacy and security.

Remember, the key to successful multi-user management lies in clear communication and regular audits. Set expectations upfront (e.g., “You’ll get alerts, but please don’t adjust motion settings”), and revisit permissions as household needs change. With Aqara’s intuitive tools, you’re not just adding a user—you’re building a smarter, more connected home. Now, go ahead and share that doorbell access—your family, roommates, and peace of mind will thank you!

Frequently Asked Questions

How do I add another user to my Aqara Doorbell?

To add another user to your Aqara Doorbell, open the Aqara app, go to the device settings, and select “Share Device.” Enter the recipient’s Aqara account email or phone number to send an invitation. The new user will gain access once they accept the invite.

Can I share access to my Aqara Doorbell with family members?

Yes, you can easily share access with family members using the “Share Device” feature in the Aqara app. This lets them view live feeds, receive notifications, and manage settings just like you. It’s a great way to keep everyone in the loop.

Why can’t I add another user to my Aqara Doorbell?

If you’re unable to add another user, ensure both accounts are logged into the same Aqara app region and the invitee has a verified account. Also, check that you haven’t exceeded the maximum number of shared users allowed per device.

Is there a limit to how many users I can add to my Aqara Doorbell?

Yes, the Aqara Doorbell typically supports up to 10 shared users per device. This includes admins and standard users, so plan your sharing accordingly. The exact limit may vary slightly depending on your device model.

How long does it take to add another user to an Aqara Doorbell?

Adding another user to your Aqara Doorbell takes just a few minutes. Once you send the invite through the app, the recipient can accept it instantly and start using the device. No complicated setup or technical skills are required.

Do shared users need the Aqara app to access the doorbell?

Yes, shared users must have the Aqara app installed and a registered account to access the doorbell. They’ll receive notifications and live feeds directly in the app once they accept the sharing invitation.