How to Add People to Aqara Doorbell in Simple Steps

Adding people to your Aqara Doorbell is quick and secure using the Aqara app. Simply open the app, navigate to your doorbell settings, and select “Shared Users” to invite family or guests via email or QR code—no technical skills required. Once accepted, they’ll instantly receive doorbell alerts and live view access from their own devices.

Key Takeaways

• Open the Aqara app and select your doorbell device first.
• Tap “Shared Users” to begin adding new people easily.
• Invite via email or QR code for quick access setup.
• Assign user permissions to control access levels precisely.
• Confirm invitation acceptance to ensure successful sharing completion.
• Test shared access to verify new users can view alerts.

How to Add People to Aqara Doorbell in Simple Steps

Smart home technology has revolutionized the way we interact with our homes, and one of the most impactful innovations is the smart doorbell. Among the top contenders in this space is the Aqara Doorbell, a sleek, feature-rich device that combines high-definition video, two-way audio, motion detection, and seamless integration with smart home ecosystems. Whether you’re using an Aqara Video Doorbell G2H, G3, or another model, one of its most useful features is the ability to add people—family members, roommates, or even trusted neighbors—to ensure everyone in your household can monitor visitors, receive notifications, and respond to deliveries or guests, no matter where they are.

Adding people to your Aqara Doorbell isn’t just about convenience—it’s about sharing control and responsibility across your household. Imagine a scenario where you’re at work, and your child arrives home from school. Instead of relying solely on text messages, your partner or another family member can see the live feed, verify the child’s identity, and even speak to them through the doorbell. Or perhaps you’re traveling, and a delivery arrives—your spouse or roommate can instantly respond without needing physical keys or constant check-ins. This guide walks you through the step-by-step process of adding people to your Aqara Doorbell, covering everything from account setup and app permissions to troubleshooting and best practices. Whether you’re a tech novice or a seasoned smart home user, you’ll find practical tips and clear instructions to make the process smooth and secure.

Understanding Aqara Doorbell Models and Compatibility

Overview of Aqara Doorbell Models

Before diving into the setup process, it’s essential to understand the different Aqara Doorbell models available and their compatibility with the Aqara app and smart home platforms. The most popular models include:

• Aqara Video Doorbell G2H Pro: Features 1080p HD video, AI-powered human detection, and HomeKit Secure Video support.
• Aqara Video Doorbell G3: Offers 2K resolution, facial recognition, and built-in Zigbee hub functionality.
• Aqara Video Doorbell G2H (non-Pro): A budget-friendly option with 720p video and basic motion detection.
• Aqara Wireless Doorbell (non-video): A simple chime-based model for users who don’t need video.

For this guide, we’ll focus on the video doorbell models (G2H, G2H Pro, G3), as they support multi-user access and advanced sharing features. The non-video models do not offer remote app access, so adding users is limited to physical chime sharing or local network pairing.

App and Ecosystem Compatibility

The Aqara Doorbell operates primarily through the Aqara Home app, available for iOS and Android. To add people, both the primary account holder and the new users must:

• Download and install the Aqara Home app.
• Create an Aqara account (or log in with an existing one).
• Ensure their devices are on the same Wi-Fi network (for initial pairing).
• Have compatible smartphones (iOS 12+ or Android 6.0+).

Additionally, Aqara doorbells integrate with Apple HomeKit, Google Assistant, and Amazon Alexa. However, user sharing is managed exclusively through the Aqara app. For example, if you want someone to use the doorbell via Apple Home, they must first be added as a user in the Aqara app, and then the Aqara HomeKit bridge must be shared with them in the Apple Home app.

Why Compatibility Matters

Not all features are available across all models. For instance, the G3 supports facial recognition, allowing you to tag specific people (e.g., “Mom” or “UPS Driver”) in the app. This feature is absent in the G2H. Similarly, the G2H Pro supports HomeKit Secure Video, which encrypts footage and stores it in iCloud. When adding users, ensure they’re on the same platform—e.g., if you’re using HomeKit, the new user must have an Apple ID and iCloud storage.

Setting Up the Aqara App and Primary Account

Creating and Configuring Your Primary Account

The first step in adding people to your Aqara Doorbell is setting up your primary account. This account will have full control over the device, including user management, notification settings, and firmware updates.

1. Download the Aqara Home app from the App Store or Google Play.
2. Open the app and tap “Sign Up” to create a new account. Use a valid email address and strong password.
3. Verify your email by clicking the confirmation link sent to your inbox.
4. Log in to the app and grant necessary permissions (e.g., camera access, notifications).

Pro Tip: Use a dedicated email for your smart home devices (e.g., smart.home@yourdomain.com) to avoid cluttering your primary inbox with alerts.

Pairing the Doorbell to the App

Before you can add users, the doorbell must be paired to your account. Here’s how:

1. Power on the doorbell (via battery or wired connection).
2. In the Aqara Home app, tap the “+” icon in the top-right corner.
3. Select “Video Doorbell” and follow the on-screen instructions.
4. Scan the QR code on the doorbell’s back panel or enter the pairing code manually.
5. Connect the doorbell to your Wi-Fi network (ensure it’s 2.4 GHz; 5 GHz is not supported).
6. Wait for the app to confirm successful pairing.

Example: If your Wi-Fi password contains special characters (e.g., MyP@ssw0rd!), temporarily change it to a simpler format (e.g., MyPass123) to avoid pairing issues. You can revert it afterward.

Configuring Basic Settings

Once paired, customize the doorbell’s settings:

• Notifications: Enable motion and doorbell press alerts.
• Motion Detection Zones: Draw zones in the app to reduce false alerts (e.g., ignore a busy street).
• Night Vision: Set IR mode to auto or manual.
• Storage: Choose between cloud storage (Aqara Cloud) or local storage (microSD card).

These settings will apply to all users you add later, so configure them to your household’s needs.

Step-by-Step Guide to Adding Users

Inviting Users via the Aqara Home App

Now that your doorbell is set up, it’s time to add people. The process is straightforward:

1. Open the Aqara Home app and tap the doorbell’s card on the home screen.
2. Tap the “Settings” icon (gear symbol) in the top-right corner.
3. Scroll down and select “Device Sharing”.
4. Tap “Invite User” and enter the new user’s email address.
5. Assign a permission level (see next section).
6. Tap “Send” to dispatch the invitation.

The invited user will receive an email with a link to join. They must:

• Open the link and log in to their Aqara account (or create one).
• Accept the invitation in the app.
• Wait for the doorbell to appear in their device list.

Assigning Permission Levels

Aqara offers three permission tiers for shared users:

Permission Level	What the User Can Do	Best For
Admin	Full access: manage settings, add/remove users, view footage, respond to alerts.	Spouse, partner, or trusted family member.
Standard	View live feed, receive alerts, respond via two-way audio. Cannot change settings.	Children, roommates, or elderly relatives.
Guest	Limited access: view live feed only (no alerts or audio). Expires after 7 days.	Visitors, babysitters, or temporary helpers.

Tip: For security, avoid assigning “Admin” rights to children. Use “Standard” for most household members.

Managing and Revoking Access

To edit or remove a user:

1. Go to Device Sharing > Manage Users.
2. Tap the user’s name to change their permission level.
3. Tap “Remove” to revoke access.

Example: If you’re selling your home, remove all users and reset the doorbell to factory settings before handing it over.

Troubleshooting Common Issues

User Not Receiving Invitation Email

If the invited user doesn’t receive the email:

• Check the spam/junk folder.
• Resend the invitation with a different email address (e.g., Gmail instead of Yahoo).
• Ensure the primary account’s email isn’t blocked by the recipient’s email provider.

Pro Tip: Add the sender email (no-reply@aqara.com) to the recipient’s contacts to prevent filtering.

Doorbell Not Appearing in the User’s App

If the doorbell doesn’t show up after accepting the invitation:

• Force-close and reopen the Aqara app.
• Ensure the user is logged in to the correct Aqara account.
• Restart the doorbell by removing/reinserting the battery (for battery models) or cycling power (wired models).
• Check for app updates in the App Store/Google Play.

Permission Level Not Applying Correctly

If a user has more or fewer permissions than expected:

• Remove and re-invite the user with the correct permission level.
• Verify that the primary account has the latest firmware (check under Device Info).
• Contact Aqara support with a screenshot of the issue.

Connectivity and Syncing Problems

For users on different Wi-Fi networks (e.g., remote family members):

• Ensure the doorbell has a stable internet connection (signal strength > 70%).
• Enable remote access in the app (under Settings > Network).
• Use a Wi-Fi extender if the doorbell is far from the router.

Best Practices for Secure and Efficient Sharing

Using Strong, Unique Passwords

Security starts with strong passwords. Encourage all users to:

• Use a password manager (e.g., Bitwarden, 1Password).
• Avoid reusing passwords across accounts.
• Enable two-factor authentication (2FA) in the Aqara app (under Account > Security).

Limiting Access to Sensitive Features

Not all users need full control. For example:

• Assign Standard permissions to children to prevent accidental changes to motion zones.
• Use Guest mode for temporary access (e.g., a repair technician).
• Disable cloud storage for users who don’t need video playback.

Regularly Reviewing and Auditing Users

Periodically check who has access:

• Remove inactive users (e.g., former roommates).
• Update permissions as household roles change (e.g., a child turning 18).
• Use the “Last Online” timestamp in the app to identify unused accounts.

Integrating with Other Smart Home Devices

Enhance the user experience by linking the doorbell to other Aqara devices:

• Trigger a Aqara Smart Plug to turn on porch lights when motion is detected.
• Sync with an Aqara Hub to enable automations (e.g., “When doorbell rings, send a notification to the kitchen tablet”).
• Use Aqara Sensors to create geofencing rules (e.g., “When I leave home, arm the doorbell for recording”).

Conclusion

Adding people to your Aqara Doorbell is a simple yet powerful way to enhance home security, streamline communication, and share responsibilities across your household. By following the steps outlined in this guide—from setting up your primary account and pairing the device to inviting users with tailored permissions—you can ensure that everyone in your home stays connected and informed. Whether you’re empowering a child to answer the door, enabling a partner to monitor deliveries, or granting temporary access to a guest, the Aqara Doorbell adapts to your needs with flexibility and ease.

Remember, the key to a successful setup lies in planning and security. Choose permission levels wisely, use strong passwords, and regularly audit user access to prevent unauthorized control. As smart home technology continues to evolve, features like facial recognition, AI-powered alerts, and cross-platform integrations will make the Aqara Doorbell even more valuable. For now, you’re equipped with everything you need to share your doorbell securely and efficiently. So go ahead—invite your loved ones, customize their experience, and enjoy the peace of mind that comes with a smarter, more connected home.

Frequently Asked Questions

How do I add people to my Aqara Doorbell for shared access?

To add people to your Aqara Doorbell, open the Aqara app, go to your doorbell device, and tap “Share Device.” Enter the recipient’s email or Aqara account to grant access instantly. This lets family members or roommates view alerts and recordings.

Can I add multiple users to my Aqara Doorbell at once?

Yes, you can add multiple users by repeating the sharing process in the Aqara app. Each user needs a unique Aqara account or email. Manage permissions individually under “Device Sharing” settings.

Why can’t I add someone to my Aqara Doorbell through the app?

Ensure the recipient has an active Aqara account and is logged in. Check your internet connection and verify the doorbell is online. If issues persist, remove and re-add the user.

Is there a limit to how many people I can add to my Aqara Doorbell?

The Aqara app allows up to 10 shared users per device, including the primary owner. This suits most households or small teams. Review permissions regularly to maintain security.

How do I remove someone from my Aqara Doorbell’s shared access?

Navigate to “Device Sharing” in the Aqara app, select the user, and tap “Remove.” This revokes their access to live feeds and notifications immediately.

Do added users need to install the Aqara app to access the doorbell?

Yes, recipients must download the Aqara app and log in to their account. Once added, they’ll see the doorbell in their device list for full control and alerts.