How to Add Second Phone to Aqara Doorbell in Minutes

Adding a second phone to your Aqara Doorbell is quick and seamless—simply open the Aqara app, navigate to device sharing, and invite the new user via email or QR code. Within minutes, both phones receive real-time alerts and video feeds, perfect for shared home monitoring or family access.

Key Takeaways

• Open the Aqara app and select your doorbell device to begin setup.
• Tap “Device Sharing” to invite a second user via email or QR code.
• Ensure both phones are logged into the same Aqara account for seamless access.
• Grant full permissions to the second user for live view and alerts.
• Test notifications on the second phone to confirm successful setup.
• Use Family Sharing to manage multiple users without reconfiguring each time.

Why You Need Multiple Users on Your Aqara Doorbell

In today’s connected homes, smart doorbells like the Aqara Doorbell have revolutionized how we interact with visitors, monitor our front porches, and enhance home security. One of the most common challenges homeowners face, however, is sharing access across multiple family members or household members. Whether you’re a parent who wants your teenager to receive doorbell alerts, a partner who wants to stay in the loop, or a caregiver monitoring access for an elderly relative, adding a second (or even third) phone to your Aqara Doorbell is not just a convenience—it’s a necessity.

The Aqara ecosystem, powered by the Aqara Home app, supports multi-user access through a seamless invitation and pairing process. Unlike older smart home devices that require complex technical setups or third-party integrations, Aqara simplifies the experience with intuitive app-based controls. Whether you’re using an Aqara Video Doorbell G2H Pro, G3, or the compact Aqara Doorbell H1, the ability to add a second phone ensures everyone in the household stays informed, secure, and in control. In this guide, we’ll walk you through the entire process—from prerequisites to troubleshooting—so you can have a second phone connected and receiving real-time alerts in just minutes.

Understanding Aqara Doorbell Multi-User Capabilities

Before diving into the setup process, it’s essential to understand how Aqara handles multi-user access and what features are available across different models. The Aqara Doorbell series is designed with family-centric functionality in mind, allowing multiple users to view live video feeds, receive motion and doorbell press notifications, and access recorded clips (if cloud or local storage is enabled).

Supported Models and Features

Not all Aqara doorbells offer the same multi-user capabilities, so it’s important to verify compatibility:

• Aqara Video Doorbell G2H Pro: Supports up to 10 users with full access to live view, two-way talk, and cloud storage (via Aqara Cloud or HomeKit Secure Video).
• Aqara Doorbell G3: Offers advanced AI detection, 1080p video, and supports up to 15 shared users. Ideal for larger households.
• Aqara Doorbell H1 (Wired/Wireless): Entry-level model with 720p video and support for up to 5 users. Great for small families or renters.

All models use the Aqara Home app (available on iOS and Android) as the central hub for managing devices and user permissions. The app supports role-based access, meaning the primary account holder can grant different levels of control—such as full admin rights or limited viewer access—to secondary users.

How Multi-User Access Works

When you add a second phone, the Aqara system uses a secure invitation method. The primary user sends an invite via email or phone number, and the secondary user accepts it through the Aqara Home app. Once accepted, the second phone gains access to the doorbell and all associated features, including:

• Real-time doorbell press notifications
• Motion detection alerts
• Live video streaming
• Two-way audio communication
• Access to recorded clips (if enabled)

One key benefit is that all users receive alerts simultaneously—no delays or missed events. For example, if your child rings the doorbell while you’re in the backyard and your partner is at work, both phones will ring or vibrate with a push notification, ensuring no one misses a visitor.

Step-by-Step Guide: Adding a Second Phone to Your Aqara Doorbell

Adding a second phone to your Aqara Doorbell is a straightforward process that takes less than 10 minutes. Follow these steps carefully to ensure a smooth setup.

Step 1: Prepare Both Devices

Before you begin, make sure both phones meet the following requirements:

• Primary Phone (Admin Account): Must already have the Aqara Home app installed, be logged into the account that owns the doorbell, and have the doorbell successfully paired.
• Second Phone: Must have the Aqara Home app installed (download from the App Store or Google Play Store) and be connected to the same Wi-Fi network or have internet access.
• Account Requirements: The second user must have a valid email address or phone number associated with their Aqara account. If they don’t have one, they’ll need to create a free Aqara account.

Tip: Ensure both phones are updated to the latest version of the Aqara Home app to avoid compatibility issues.

Step 2: Open the Aqara Home App and Navigate to Sharing

1. On the primary phone, open the Aqara Home app.
2. Tap on the doorbell device card on the home screen.
3. Tap the three-dot menu (⋮) in the top-right corner.
4. Select “Share Device” from the dropdown menu.
5. Choose “Add User” to begin the sharing process.

At this stage, you’ll see options to share via email, phone number, or QR code. For most users, email or phone number is the easiest method.

Step 3: Send the Invitation

• Option A: Email Invite
  • Enter the email address of the second user.
  • Select the permission level (we recommend “Full Access” for family members).
  • Tap “Send.”
• Option B: Phone Number Invite
  • Enter the second user’s phone number (include country code).
  • Select permission level.
  • Tap “Send.”

The second user will receive a notification via email or SMS with a link to accept the invite. If they don’t have the app installed, the link will redirect them to download it.

Step 4: Accept the Invitation on the Second Phone

1. The second user opens the Aqara Home app and logs into their account (or creates one if needed).
2. They’ll see a notification banner or a message in the “Invitations” section of the app.
3. Tap “Accept” to confirm.
4. The doorbell will now appear on their home screen within seconds.

Pro Tip: If the invitation doesn’t appear, ask the second user to check their spam folder or resend the invite from the primary account.

Step 5: Test the Connection

After accepting the invite, both users should:

• Press the doorbell button to trigger a notification.
• Verify that both phones receive the alert.
• Open the live video feed on the second phone to ensure streaming works.
• Test two-way audio by speaking through the app and listening at the doorbell.

Once all tests pass, the setup is complete!

Managing User Permissions and Access Levels

One of Aqara’s standout features is its granular control over user permissions. Not every user needs full admin rights—especially if you’re sharing access with children, guests, or temporary caregivers. Understanding these permission levels helps maintain security and privacy.

Available Permission Levels

The Aqara Home app offers three main access tiers:

• Admin: Full control. Can add/remove devices, change settings, manage users, and access all features. Only one admin per device (usually the primary account).
• Full Access: Can view live video, receive notifications, use two-way talk, and access recordings. Cannot change device settings or add new users. Ideal for partners or trusted family members.
• View Only: Can view live video and receive notifications but cannot interact (no two-way talk) or access recordings. Useful for children or temporary guests.

For example, if you’re adding your teenage son, you might grant “Full Access” so he can talk to visitors. But for your 8-year-old, “View Only” ensures they can see who’s at the door without accidentally speaking to strangers.

How to Change Permissions After Setup

1. On the primary phone, go to Aqara Home > Doorbell > ⋮ > Share Device > Manage Shared Users.
2. Tap on the user whose permissions you want to change.
3. Select a new permission level and confirm.

Changes take effect immediately. The secondary user will see updated options in their app.

Removing a User

If someone moves out or you no longer want them to have access:

1. Navigate to Share Device > Manage Shared Users.
2. Tap the “Remove” button next to the user.
3. Confirm removal.

Important: Once removed, the user will no longer receive notifications or access the doorbell. They must be re-invited if access is needed again.

Advanced Tips for Optimizing Multi-User Experience

To get the most out of your Aqara Doorbell with multiple users, consider these expert tips and best practices.

Use Custom Notifications and Ringtones

To avoid confusion, customize alert sounds for each user:

• In the Aqara Home app, go to Device Settings > Notifications.
• Choose a unique ringtone or vibration pattern for doorbell presses.
• Enable “Do Not Disturb” schedules for users who don’t need alerts during certain hours (e.g., overnight).

For instance, set a soft chime for your spouse and a louder alert for your elderly parent who may have hearing difficulties.

Enable Cloud or Local Storage for Shared Access

Without storage, users can only view live footage. To share recorded clips:

• Subscribe to Aqara Cloud (supports up to 30 days of storage).
• Or, use a microSD card (if your model supports it) for local storage.
• Go to Device Settings > Storage to enable and configure.

With cloud storage, all users can access past recordings—perfect for checking who visited while you were away.

Leverage Geofencing for Smart Alerts

Use Aqara’s geofencing feature to reduce false alerts:

• When a user is home (detected via GPS), motion alerts can be silenced.
• When all users are away, full alerts activate.

This prevents your phone from buzzing every time the cat walks past the doorbell while you’re home.

Sync with Smart Home Ecosystems

Aqara integrates with Apple HomeKit, Google Home, and Alexa. When multiple users have access, they can also use voice assistants:

• Say, “Hey Siri, show the front door” on an iPhone or iPad.
• Use “Alexa, show me the Aqara Doorbell” on an Echo Show.

Ensure all users link their smart home accounts to their Aqara profiles for seamless voice control.

Data Table: Aqara Doorbell Multi-User Comparison

Model	Max Users	Video Quality	Storage Options	Two-Way Audio	AI Detection	HomeKit Support
G2H Pro	10	1080p	Cloud (Aqara/HSV), microSD	Yes	Basic (motion zones)	Yes
G3	15	1080p	Cloud (Aqara/HSV), microSD	Yes	Advanced (person, package, face)	Yes
H1 (Wired/Wireless)	5	720p	Cloud (Aqara), microSD	Yes	Basic (motion only)	No

This table helps you choose the right model based on household size and feature needs. For large families, the G3 is ideal due to its 15-user limit and advanced AI. For smaller homes, the H1 offers a cost-effective solution.

Troubleshooting Common Issues and Final Thoughts

Even with a user-friendly system like Aqara, issues can arise. Here are solutions to common problems when adding a second phone.

Invite Not Received or Accepted

• Check spam/junk folders.
• Ensure the second user’s Aqara account is verified.
• Resend the invite and have the user restart the app.

No Notifications on Second Phone

• Verify that push notifications are enabled in phone settings (iOS/Android).
• In the Aqara app, go to Me > Settings > Notifications and toggle on alerts.
• Ensure the user has accepted the invite and is logged in.

Live Video Not Loading

• Check Wi-Fi signal strength at the doorbell location.
• Restart both the doorbell and the second phone.
• Update the app and device firmware.

Permission Conflicts

• If a user can’t access features, confirm their permission level in “Manage Shared Users.”
• Admins can override and reassign permissions.

Adding a second phone to your Aqara Doorbell is more than just a technical task—it’s a step toward a smarter, more inclusive home. By following this guide, you ensure that every member of your household can stay connected, safe, and informed. Whether it’s receiving a delivery notification while at work, checking on a late-night visitor, or simply knowing your kids are home safely, multi-user access transforms your doorbell from a standalone device into a collaborative home security hub.

With Aqara’s intuitive app, robust permissions, and seamless integration, sharing access takes just minutes. And with the tips and troubleshooting advice provided, you’re equipped to handle any hiccup along the way. So go ahead—invite your partner, your parents, or your roommate, and unlock the full potential of your Aqara Doorbell today. The future of connected living is here, and it’s sharable.

Frequently Asked Questions

How do I add a second phone to my Aqara Doorbell?

To add a second phone, open the Aqara app, go to your doorbell settings, and tap “Share Device.” Follow the prompts to invite the new user via their Aqara account email or QR code.

Can multiple phones receive Aqara Doorbell notifications?

Yes, multiple phones can receive alerts once added as shared users. Each device must be linked to the Aqara app and logged into the shared account.

Why can’t I add a second phone to my Aqara Doorbell?

This issue often occurs due to incorrect sharing permissions or app glitches. Ensure the second phone has the latest Aqara app version and the primary account has properly sent the invite.

Is there a limit to how many phones I can connect to an Aqara Doorbell?

The Aqara app typically allows up to 10 shared users per device, making it easy to include family members or roommates without compromising performance.

Do I need a subscription to add a second phone to Aqara Doorbell?

No, adding a second phone is free and doesn’t require a subscription. However, cloud storage for video recordings may need a plan if enabled.

How long does it take to set up a second phone with Aqara Doorbell?

The process takes under 5 minutes: share the device via the app, accept the invite on the second phone, and sync the doorbell—all within the Aqara ecosystem.