How to Add Someone to Aqara Doorbell in Simple Steps

Adding someone to your Aqara Doorbell is quick and secure through the Aqara app—simply open the app, select your doorbell device, and tap “Share Device” to invite users via email or QR code. Ensure they have the Aqara app installed and accept the invite to grant instant access to live feeds, motion alerts, and two-way audio.

Key Takeaways

• Open the Aqara app and select your doorbell device first.
• Navigate to sharing settings to add new users quickly.
• Enter the invitee’s email linked to their Aqara account.
• Assign access permissions based on user needs and roles.
• Confirm invitation and notify the added user instantly.
• Revoke access anytime through the app’s sharing menu.

Why Adding Users to Your Aqara Doorbell Matters

Smart home devices have revolutionized how we interact with our living spaces, and the Aqara Doorbell stands out as one of the most versatile and user-friendly video doorbells on the market. Whether you’re using the Aqara Video Doorbell G2H (HomeKit), the G3 (Pro), or another model in the lineup, one of its most powerful features is the ability to share access with multiple users. Adding someone to your Aqara doorbell isn’t just about convenience—it’s about security, collaboration, and peace of mind. Imagine a scenario where you’re at work, and your partner is at home with the kids. If a delivery person rings the doorbell, both of you can instantly see who’s at the door and respond accordingly. Or perhaps you’re on vacation and want your neighbor to monitor your home. With Aqara, this is not only possible but also remarkably simple.

Sharing access to your Aqara doorbell allows family members, roommates, or trusted neighbors to receive live video feeds, answer calls, view recorded clips, and even adjust settings—depending on the permissions you grant. This collaborative approach to home security ensures that no important visitor or package delivery goes unnoticed. However, many users are unaware of how to add someone to their Aqara doorbell or hesitate due to concerns about privacy and control. This guide will walk you through the entire process step-by-step, covering device compatibility, app navigation, permission settings, and troubleshooting. Whether you’re a tech-savvy homeowner or a first-time smart device user, you’ll learn how to seamlessly integrate others into your Aqara ecosystem and make the most of your smart doorbell.

Understanding Aqara Doorbell Models and Compatibility

Which Aqara Doorbells Support Multi-User Access?

Before diving into the setup process, it’s essential to confirm that your Aqara doorbell model supports multi-user access. The good news is that all Aqara video doorbell models—including the G2H, G3 (Pro), and the newer G4—are designed with shared access in mind. These devices connect to the Aqara Home app (or Apple HomeKit for G2H), which enables user management and permission controls. However, the method for adding users varies slightly depending on whether you’re using the Aqara Home app, Apple Home, or a third-party platform like Google Home or SmartThings.

• Aqara Video Doorbell G2H (HomeKit): Designed for Apple users, this model integrates directly with Apple’s Home app. User sharing happens through Apple’s Home Sharing feature.
• Aqara Video Doorbell G3 (Pro): Works with the Aqara Home app and supports both Apple Home and Google Home via Matter. User management is primarily handled in the Aqara app.
• Aqara Video Doorbell G4: The latest model, with enhanced AI detection and local storage options. Fully compatible with Aqara Home and supports multi-user access with granular permissions.

Required Devices and App Versions

To successfully add someone to your Aqara doorbell, ensure the following:

• The primary user (you) has the Aqara Home app installed and updated to the latest version (v4.0+ recommended).
• The person being added must also have the Aqara Home app installed on their smartphone (iOS or Android).
• Both devices must be connected to the same Wi-Fi network during initial setup (though not required afterward).
• For Apple HomeKit models (G2H), both users must have Apple IDs and be part of the same Apple Family Sharing group (optional but recommended).
• Your Aqara doorbell must be successfully set up and connected to the app before adding additional users.

Tip: Always check the Aqara official website or app release notes for the latest compatibility updates, especially if you’re using a beta firmware version.

Step-by-Step Guide: Adding a User via the Aqara Home App

Preparing for User Addition

Before you begin, ensure your Aqara doorbell is fully operational. This means:

• The doorbell has been physically installed and powered (via battery or wired connection).
• It has been paired with the Aqara Home app and appears in your device list.
• You’ve tested the video feed, motion detection, and doorbell ring functionality.

Next, have the person you’re adding ready. They should have:

• Downloaded and installed the Aqara Home app from the App Store (iOS) or Google Play (Android).
• Created an Aqara account using a valid email address.
• Verified their email and set up a strong password.

Pro Tip: Encourage the new user to log into the Aqara Home app before you initiate the sharing process. This prevents delays and login errors during setup.

Sharing Access Through the Aqara Home App

Follow these steps to add someone to your Aqara doorbell:

1. Open the Aqara Home app on your device.
2. Tap on the Me tab (bottom right corner).
3. Select Home Management > Home Sharing.
4. Tap the + icon to add a new user.
5. Enter the email address associated with the new user’s Aqara account.
6. Choose the permission level:
   • Admin: Full control (add/remove devices, manage users, change settings).
   • Standard: Can view and interact with devices but cannot add new ones or manage users.
   • Viewer: Read-only access (view video, but cannot answer calls or change settings).
7. Select the home location where the doorbell is assigned (e.g., “Primary Residence”).
8. Tap Send Invitation.

The new user will receive an email and a notification in the Aqara Home app. They must accept the invitation within 7 days. Once accepted, they’ll see your Aqara doorbell in their device list under the shared home.

Verifying Access and Testing Functionality

After the invitation is accepted, test the setup:

• Ask the new user to open the Aqara Home app and locate the doorbell.
• Have them tap the doorbell icon to view the live feed.
• Ring the doorbell (or simulate a motion event) to confirm they receive notifications.
• Test two-way audio by having the new user speak through the app.

Note: If the new user doesn’t see the doorbell, ask them to restart the app or check if they’re logged into the correct Aqara account.

Adding Users on Apple Home (For G2H and HomeKit-Compatible Models)

Enabling Apple Home Sharing

If you’re using the Aqara Video Doorbell G2H or another HomeKit-enabled model, you can add users through Apple’s native Home app. This method is ideal for families already using Apple devices and iCloud.

1. Open the Apple Home app on your iPhone or iPad.
2. Tap the Home Settings icon (top-left corner).
3. Select People > Add Person.
4. Enter the Apple ID email of the person you’re adding.
5. Choose the access level:
   • Allow Access to All Home Data: Full control (recommended for family members).
   • Allow Access to Only Cameras and Door Locks: Limited to security devices.
6. Tap Send Invitation.

The recipient will receive an iCloud notification. Once accepted, they can access the Aqara doorbell through the Apple Home app on any of their Apple devices (iPhone, iPad, Mac, or Apple Watch).

Benefits and Limitations of Apple Home Sharing

Benefits:

• End-to-end encryption for video feeds (privacy-focused).
• Seamless integration with Siri (e.g., “Hey Siri, show me the front door”).
• Shared access across all Apple devices the user owns.

Limitations:

• Only Apple ID holders can be added (no guest access).
• No granular permission levels (e.g., can’t restrict motion alerts).
• Requires iCloud+ subscription for video recording (if using HomeKit Secure Video).

Tip: For families, consider using Apple’s Family Sharing to automatically grant access to all family members’ Apple IDs.

Managing Permissions and Revoking Access

Adjusting User Permissions in the Aqara App

As your household dynamics change, you may need to update user permissions. For example, you might want to upgrade a “Viewer” to “Standard” or restrict access for a former roommate.

1. In the Aqara Home app, go to Me > Home Management > Home Sharing.
2. Tap the user’s name whose permissions you want to change.
3. Select a new role (Admin, Standard, or Viewer).
4. Tap Save.

Changes take effect immediately. The user will see updated capabilities the next time they open the app.

Revoking Access: When and How

To remove someone from your Aqara doorbell:

1. Navigate to Home Sharing in the Aqara app.
2. Tap the user you want to remove.
3. Select Remove User.
4. Confirm the action.

Important: Removing a user immediately revokes their access to all devices in the shared home, including the doorbell, cameras, and smart locks. They will no longer receive notifications or be able to view live feeds.

Pro Tip: If you’re concerned about data privacy, consider changing your home name or creating a new home group after revoking access to prevent any residual data exposure.

Common Issues and Troubleshooting Tips

Invitation Not Received or Expired

If the new user doesn’t receive the invitation email:

• Check the spam/junk folder of their email.
• Ensure the email address was entered correctly (no typos).
• Ask the user to check their Aqara app notifications (some users report emails are delayed).
• Resend the invitation after 24 hours if it expires.

Note: Aqara invitations expire after 7 days. If missed, you must send a new one.

User Can’t See the Doorbell After Acceptance

Common causes and fixes:

• Incorrect home selected: Ensure the user was added to the correct home group (e.g., “Primary Residence” vs. “Vacation Home”).
• App cache issue: Ask the user to force-close the Aqara app, clear cache (Android), or reinstall (if persistent).
• Network sync delay: Wait 5–10 minutes; Aqara’s servers may take time to sync.
• Firmware mismatch: Update the doorbell’s firmware via the app (Device Settings > Firmware Update).

Table: Troubleshooting Quick Reference

Issue	Possible Cause	Solution
No notification on doorbell ring	User permissions set to “Viewer”	Upgrade to “Standard” or “Admin”
Invitation expired	User didn’t accept within 7 days	Resend invitation
Video feed not loading	Weak Wi-Fi signal or app bug	Restart router, update app, check doorbell signal strength
Apple Home user can’t access doorbell	HomeKit pairing not completed	Re-pair doorbell in Apple Home app
User sees “No Response” error	Doorbell offline or server issue	Check power source, Wi-Fi connection, and Aqara status page

Advanced Tip: For large households, create a dedicated Aqara group (e.g., “Family”) and add users to it. This simplifies managing permissions for multiple people.

Conclusion: Empower Your Home with Shared Access

Adding someone to your Aqara doorbell is more than a technical task—it’s a way to enhance collaboration, improve security, and simplify daily life. Whether you’re sharing access with a spouse, a babysitter, or a trusted neighbor, the process is designed to be intuitive and secure. By following the steps outlined in this guide, you can ensure that everyone who needs to see your front door can do so with just a few taps on their phone.

Remember, the key to successful multi-user setup is clear communication and thoughtful permission management. Use the Aqara Home app for granular control or Apple Home for seamless integration with your iOS ecosystem. Regularly review who has access to your devices, and don’t hesitate to revoke permissions when necessary. With Aqara’s robust sharing features, you’re not just installing a doorbell—you’re building a smarter, more connected home.

Now that you know how to add someone to Aqara doorbell, take action today. Share access with a loved one, test the two-way audio, and experience the peace of mind that comes with collaborative home security. Your Aqara doorbell is ready to welcome not just visitors, but also the people who matter most to you.

Frequently Asked Questions

How do I add someone to my Aqara Doorbell using the app?

Open the Aqara Home app, select your doorbell device, and tap “Shared Devices.” Enter the recipient’s email or Aqara ID to send an invite—they’ll gain access once they accept. This is the simplest way to add someone to your Aqara Doorbell system.

Can I share my Aqara Doorbell access with family members?

Yes, you can share access by inviting them via the app’s sharing feature. Ensure they have an Aqara account, and they’ll receive notifications and live view access after accepting the invitation.

How do I remove someone from my Aqara Doorbell?

Go to the Aqara Home app, select your doorbell, and tap “Shared Devices.” Find the person’s name and select “Remove” to revoke their access instantly. This keeps your device secure and private.

Why can’t I add someone to my Aqara Doorbell?

Check that both parties have active Aqara accounts and stable internet. If the issue persists, ensure the doorbell is online and you’ve entered the correct email or Aqara ID during the invite process.

Does adding someone to my Aqara Doorbell affect privacy?

No, shared users only get access to live feeds and alerts—your recordings and settings remain private. You can also revoke access anytime, ensuring full control over who views your doorbell feed.

Can multiple people view the Aqara Doorbell at the same time?

Yes, multiple users can access the live stream simultaneously once added. However, too many connections may slightly delay the feed, so limit sharing to essential household members.