How to Add User to Aqara Doorbell in Simple Steps

Adding a user to your Aqara Doorbell is quick and secure—simply open the Aqara app, navigate to device settings, and select “Share Device” to send an invite via email or QR code. Ensure the new user has the app installed and accepts the invitation to gain full access to live feeds, motion alerts, and two-way audio. No technical skills needed—just a few taps and you’re done!

Key Takeaways

• Open the Aqara app and select your doorbell device to begin setup.
• Navigate to User Management in device settings to add new users.
• Invite via email or QR code for secure, quick access sharing.
• Assign permission levels to control who can view or manage the doorbell.
• Confirm user acceptance to ensure successful access activation.
• Test live feed access to verify the new user’s permissions work correctly.

How to Add User to Aqara Doorbell in Simple Steps

The Aqara Doorbell has revolutionized home security by combining sleek design, intelligent features, and seamless integration with smart home ecosystems. Whether you’re a tech enthusiast or a homeowner looking to enhance safety, the Aqara Doorbell offers real-time video, motion detection, two-way audio, and remote access—all from your smartphone. One of the most powerful features of this device is its multi-user functionality, which allows you to share access with family members, roommates, or trusted neighbors. But how do you add a user to your Aqara Doorbell without getting lost in technical jargon or confusing menus?

In this comprehensive guide, we’ll walk you through how to add user to Aqara Doorbell in simple, step-by-step instructions. Whether you’re using the Aqara Home app, integrating with Apple HomeKit, or managing multiple smart devices, this guide covers everything you need to know. From account setup and device pairing to troubleshooting common issues, we’ll ensure you can grant secure access to your doorbell with confidence. By the end of this post, you’ll not only understand the process but also appreciate the flexibility and control the Aqara ecosystem offers for modern home management.

Understanding Aqara Doorbell User Management

Before diving into the technical steps, it’s essential to understand how user management works with the Aqara Doorbell. Unlike traditional doorbells that rely on physical buttons or one-way communication, Aqara’s smart doorbells are designed for collaborative access. This means multiple people can receive notifications, view live streams, respond to visitors, and even manage settings—depending on their permission level.

Why Add Multiple Users?

• Family Access: Parents, children, and elderly relatives can all monitor the front door without sharing a single login.
• Roommates & Shared Living: In multi-tenant homes, each person can have their own account with personalized notifications.
• Trusted Neighbors: Grant temporary access to a neighbor while you’re on vacation to monitor deliveries or suspicious activity.
• Home Assistants & Property Managers: For rental properties or smart homes with caretakers, controlled access ensures accountability.

Types of User Roles in Aqara

Aqara’s user management system offers different access levels, though the exact roles may vary slightly depending on your app version and region. Here’s a breakdown:

• Owner: Full control—can add/remove users, change settings, delete the device, and manage automations.
• Admin: Can manage most settings and view footage but cannot remove the owner or delete the device.
• Standard User: Can view live streams, respond to visitors, and receive notifications. Cannot modify device settings.
• Guest (Temporary Access): Limited access for a set duration, ideal for visitors or service providers.

Pro Tip: Always assign the least privilege necessary. For example, give your teenager “Standard User” access instead of “Admin” to prevent accidental changes to your automation rules.

Compatibility and Prerequisites

Before adding a user, ensure the following:

• The Aqara Doorbell (e.g., Aqara Video Doorbell G2H, G3, or G4) is properly installed and connected to Wi-Fi.
• The primary account is set up and linked to the Aqara Home app (iOS or Android).
• Both the owner and the new user have downloaded the Aqara Home app and created their own accounts.
• Both devices are on the same Wi-Fi network or have stable internet connectivity.
• The Aqara Hub (if required for your model) is online and paired with the doorbell.

Note: Some older Aqara models may require the Mi Home app, but newer devices like the G3 and G4 are fully compatible with the Aqara Home app. Always check your device’s manual for specific requirements.

Step-by-Step Guide to Adding a User via the Aqara Home App

The Aqara Home app is the central hub for managing your smart devices, including the doorbell. Here’s a detailed, user-friendly guide to adding a new user:

Step 1: Log In to Your Aqara Home App

Open the Aqara Home app on your smartphone or tablet. Use your registered email and password to log in. Ensure you’re using the same account that owns the doorbell. If you’re using a shared family account, confirm that you have owner-level permissions.

Tip: Enable two-factor authentication (2FA) in your Aqara account settings for enhanced security, especially when managing multiple users.

Step 2: Navigate to Device Sharing

1. Tap on the Aqara Doorbell from the home screen.
2. Tap the gear icon (⚙️) in the top-right corner to open device settings.
3. Scroll down and tap on “Share Device” or “Device Sharing” (label may vary slightly).

Step 3: Invite a New User

You have two options to invite a user:

• Option A: Share via Aqara Account
  1. Tap “Add User” or “Invite”.
  2. Enter the email address associated with the new user’s Aqara account.
  3. Select the user role (Standard, Admin, etc.).
  4. Tap “Send Invitation”.
• Option B: Share via QR Code
  1. Tap “Generate QR Code”.
  2. Show the QR code to the new user (they must have the Aqara Home app open).
  3. The user scans the code using the app’s “Add Device” or “Scan QR” feature.
  4. They accept the invitation and select their preferred role.

Pro Tip: The QR code method is faster and avoids typos in email entry. It’s especially useful when adding users in person.

Step 4: Accept the Invitation (From the New User’s Side)

The new user will receive a notification in their Aqara Home app. They must:

1. Open the app and tap on the notification or go to “Me” > “Invitations”.
2. Review the device and access level.
3. Tap “Accept” to complete the process.

Once accepted, the doorbell will appear in their device list with the assigned permissions.

Step 5: Confirm and Test Access

As the owner, verify that the user has been added:

• Go back to “Device Sharing” in your app.
• You should see the new user listed with their role.
• Ask the new user to test:
  • Open the live feed.
  • Respond to a motion alert (if available).
  • Check notification settings.

Example: You’re adding your spouse. After they accept the invitation, have them press the doorbell button to trigger a live stream. Confirm they can see and hear the visitor clearly.

Adding Users Through Apple HomeKit (For G3/G4 Models)

If you’re using an Aqara Doorbell G3 or G4, you can leverage Apple HomeKit for seamless integration with iOS devices. This method is ideal for households using iPhones, iPads, or HomePods.

Step 1: Set Up Aqara Doorbell with HomeKit

Ensure your doorbell is already paired with the Aqara Home app and connected to Wi-Fi. Then:

1. In the Aqara Home app, go to the doorbell’s settings.
2. Tap “Add to HomeKit” and follow the on-screen instructions.
3. Scan the HomeKit setup code (found on the device or packaging).
4. The doorbell will appear in the Apple Home app.

Step 2: Share Access via Apple Home App

1. Open the Apple Home app on your iPhone or iPad.
2. Tap the “+” icon in the top-left corner.
3. Select “Add User”.
4. Enter the Apple ID email of the person you want to invite.
5. Choose “Allow Access” and select their permission level:
   • Full Access: Can manage automations and settings.
   • Limited Access: Can view and control devices but not modify settings.
6. Tap “Send Invitation”.

The new user receives an iMessage with the invitation. Once accepted, they can access the doorbell through the Home app, Siri voice commands, or Apple Watch.

Step 3: Using Siri for Doorbell Access

With HomeKit, users can say:

• “Hey Siri, show me the front door.”
• “Hey Siri, who’s at the door?”
• “Hey Siri, talk to the visitor.”

Pro Tip: Create a “Front Door” scene in the Home app that includes the doorbell, lights, and camera. New users can trigger it with a single tap or voice command.

Syncing with Aqara Home App

Users added via HomeKit will also appear in the Aqara Home app under “Shared Devices.” However, role changes must be made in the Home app, not Aqara. This dual-sync ensures consistent access across platforms.

Managing and Customizing User Permissions

Adding users is just the beginning. Effective management ensures security and convenience for everyone.

Editing or Revoking Access

1. In the Aqara Home app, go to Device Sharing.
2. Tap on the user’s name.
3. Choose:
   • Change Role: Upgrade or downgrade permissions.
   • Remove User: Revoke access instantly.

Example: If a roommate moves out, remove them immediately to prevent unauthorized access. For temporary guests, set an access expiration date (available in some app versions).

Customizing Notifications per User

Each user can personalize their experience:

• Go to Me > Notification Settings.
• Adjust:
  • Motion detection alerts.
  • Doorbell ring notifications.
  • Night vision mode triggers.

Pro Tip: Create geofencing rules so users only get alerts when they’re near home. For example, your teenager won’t receive notifications while at school.

Using Automation with Multiple Users

Leverage Aqara’s automation engine for smarter control:

• Scenario 1: When the doorbell rings, turn on porch lights and notify all family members.
• Scenario 2: If motion is detected at night, alert the owner and record a 30-second clip.
• Scenario 3: When a delivery person is recognized (via facial recognition, if supported), notify the owner and unlock the smart lock (if integrated).

These automations run independently of user roles, ensuring everyone benefits from your smart home setup.

Troubleshooting Common Issues When Adding Users

Even with clear instructions, users may encounter hiccups. Here’s how to resolve them:

Issue 1: Invitation Not Received

• Cause: Email typo, spam folder, or incorrect Aqara account.
• Fix:
  • Double-check the email address.
  • Ask the user to check spam/junk folders.
  • Resend the invitation or use QR code method.

Issue 2: “User Already Exists” Error

• Cause: The user was previously added or has an active invitation.
• Fix:
  • Check the “Shared Devices” list.
  • Remove the user and re-add them.
  • Ensure the user hasn’t accepted the invitation on another device.

Issue 3: HomeKit Invitation Fails

• Cause: Apple ID not verified, iCloud sync issues, or incompatible device.
• Fix:
  • Verify the Apple ID in Settings > Apple ID > Name, Phone, Email.
  • Restart both devices.
  • Ensure the user’s iOS is updated to the latest version.

Issue 4: Live Stream Not Loading for New User

• Cause: Weak Wi-Fi, app cache, or permission mismatch.
• Fix:
  • Restart the Aqara app and device.
  • Check Wi-Fi signal strength near the doorbell.
  • Re-accept the invitation to refresh permissions.

Pro Tip: For persistent issues, contact Aqara Support through the app. Provide the device model, app version, and screenshots of the error.

Best Practices for Secure and Efficient User Management

Adding users is about more than convenience—it’s about security and trust. Follow these best practices:

Use Strong, Unique Passwords

Encourage all users to enable 2FA and avoid password reuse. Aqara supports biometric login (Face ID, fingerprint) for added security.

Regularly Audit Shared Devices

Monthly, review who has access to your doorbell. Remove inactive or untrusted users promptly.

Educate New Users

Provide a quick guide covering:

• How to answer the doorbell.
• What to do if they see a stranger.
• How to report suspicious activity.

Data Table: Aqara Doorbell User Management Comparison

Feature	Aqara Home App	Apple HomeKit
Supported Models	All Aqara Doorbell models	G3, G4 (HomeKit-compatible)
User Roles	Owner, Admin, Standard, Guest	Full Access, Limited Access
Invitation Method	Email, QR Code	Apple ID Email
Voice Control	Google Assistant, Alexa	Siri
Automation	Custom scenes in Aqara app	Scenes in Apple Home app
Access Expiration	Available in some regions	No built-in feature

By understanding these differences, you can choose the best platform for your household’s needs.

Mastering how to add user to Aqara Doorbell transforms your smart doorbell from a solo tool into a collaborative security system. Whether you’re sharing access with family, integrating with Apple HomeKit, or managing temporary guests, the process is designed to be intuitive and secure. Remember: the key to successful user management is clear communication, regular audits, and tailored permissions.

With the steps and best practices outlined above, you can confidently expand access to your Aqara Doorbell while maintaining control and peace of mind. As smart home technology evolves, features like facial recognition, AI-powered alerts, and cross-platform sync will make user management even more powerful. Stay updated with Aqara’s app releases to take full advantage of these innovations.

Now that you’re equipped with this knowledge, go ahead—add that user, share the security, and enjoy the smarter, safer home that Aqara makes possible.

Frequently Asked Questions

How do I add a user to my Aqara Doorbell?

To add a user to your Aqara Doorbell, open the Aqara app, navigate to the device settings, and select “Share Device.” Enter the recipient’s email or phone number to send an invitation. The new user will gain access after accepting the invite via the app.

Can I add multiple users to an Aqara Doorbell?

Yes, you can add multiple users to your Aqara Doorbell through the app’s “Share Device” feature. Each user must have the Aqara app installed and accept the invitation sent to their registered account. This is ideal for families or shared households.

Why can’t I add a user to my Aqara Doorbell?

If you’re unable to add a user, ensure both parties have updated Aqara apps and stable internet connections. Double-check that the invitee’s account is registered in the same region as the device, as regional restrictions may apply.

How to add user to Aqara Doorbell without sharing login credentials?

The Aqara app allows secure sharing without sharing your login details. Use the “Share Device” option to grant access via the invitee’s own Aqara account, maintaining privacy and control over permissions.

What permissions can I set when adding a user to my Aqara Doorbell?

When adding a user, you can customize permissions, such as viewing live footage, receiving alerts, or adjusting settings. These options ensure the new user only accesses features you approve, enhancing security.

Does adding a user to Aqara Doorbell require a subscription?

No, adding users to your Aqara Doorbell doesn’t require a subscription. However, cloud storage for recordings may need a separate plan. User access itself is free via the Aqara app’s sharing feature.