How to Change WiFi on Aqara Doorbell in Simple Steps

Changing the WiFi on your Aqara Doorbell is quick and easy—just open the Aqara app, navigate to device settings, and select “Change WiFi Network” to reconnect to a new router or band. Ensure your doorbell is in pairing mode and within range of the new network for a seamless, interruption-free setup.

Key Takeaways

• Power cycle first: Restart the doorbell to reset network settings if needed.
• Use Aqara app: Always change WiFi via the official app for seamless setup.
• Check signal strength: Ensure strong 2.4GHz WiFi near the doorbell location.
• Enter credentials carefully: Double-check WiFi name and password to avoid errors.
• Reboot after changes: Restart the device to apply new WiFi settings properly.
• Update firmware: Keep the doorbell updated for optimal connectivity and performance.

How to Change WiFi on Aqara Doorbell in Simple Steps

The Aqara Doorbell has rapidly become a staple in the smart home ecosystem, offering homeowners peace of mind through real-time video, two-way audio, and seamless integration with popular platforms like Apple HomeKit, Google Assistant, and Amazon Alexa. Whether you’re monitoring deliveries, greeting guests, or keeping an eye on your property, the Aqara Doorbell delivers reliable performance and crisp visuals. However, even the most advanced smart devices can encounter a common challenge: changing the WiFi network. This becomes necessary when you upgrade your router, switch ISPs, move to a new home, or simply want to improve signal strength by connecting to a different band (2.4GHz vs. 5GHz).

While the process may seem daunting at first, especially for those new to smart home tech, changing the WiFi on your Aqara Doorbell is surprisingly straightforward—provided you follow the correct steps. Unlike some devices that require a factory reset or complicated reconfiguration, Aqara has designed its doorbell with user convenience in mind. In this guide, we’ll walk you through exactly how to change the WiFi on your Aqara Doorbell, whether you have the Aqara Video Doorbell G2H, G3, or another supported model. From preparing your environment to troubleshooting common issues, we’ll cover every step in detail, ensuring your doorbell reconnects quickly and efficiently. By the end of this article, you’ll have the confidence to manage your doorbell’s network settings like a pro.

Understanding Aqara Doorbell Models and WiFi Compatibility

Before diving into the WiFi change process, it’s crucial to understand which Aqara Doorbell models are available and their specific WiFi requirements. Not all models support the same features or network bands, and knowing these differences will help you avoid connection issues.

Supported Aqara Doorbell Models

Currently, the most popular Aqara Doorbell models include:

• Aqara Video Doorbell G2H (Pro): Supports 2.4GHz WiFi and HomeKit Secure Video. Requires an Aqara hub for full functionality.
• Aqara Video Doorbell G3: Supports both 2.4GHz and 5GHz WiFi bands, offers local storage, and works with HomeKit, Google, and Alexa.
• Aqara Wireless Doorbell (non-video): Uses Zigbee and connects via an Aqara hub—does not use WiFi directly.

For the purpose of this guide, we’ll focus on the G2H and G3 models, as they are the primary WiFi-enabled video doorbells in Aqara’s lineup.

WiFi Band Requirements

One of the most common mistakes users make is attempting to connect their Aqara Doorbell to a 5GHz network when the device only supports 2.4GHz. Here’s what you need to know:

• 2.4GHz: Slower than 5GHz but offers better range and wall penetration. Required for G2H and compatible with G3.
• 5GHz: Faster speeds but shorter range and poor wall penetration. Only supported by the G3 model.

Pro Tip: If you’re using a dual-band router, ensure your phone is connected to the same band as your doorbell during setup. For example, if your G2H only supports 2.4GHz, your phone must also be on the 2.4GHz network to complete the WiFi change.

Why Band Matters During Reconnection

When changing WiFi, the Aqara app communicates with the doorbell using your phone’s current network. If your phone is on 5GHz and the doorbell only supports 2.4GHz, the handshake process fails. This is a frequent cause of “WiFi not found” or “device unreachable” errors. Always verify your phone’s connection before starting.

Preparing Your Environment for a Smooth WiFi Change

Changing the WiFi on your Aqara Doorbell isn’t just about tapping buttons in an app—it requires proper preparation to avoid interruptions and ensure a successful reconnection. A few minutes of prep can save you hours of troubleshooting.

Step 1: Ensure Physical Proximity

Bring your smartphone or tablet within 3–5 feet of the Aqara Doorbell. The device uses Bluetooth and WiFi signals during setup, and weak signals can cause timeouts or failed pairings. If your doorbell is mounted high or behind metal, consider temporarily removing it (if wired) or using a step stool to bring your phone closer.

Step 2: Check Power and Battery Levels

• Wired models (G2H, G3): Ensure the doorbell is receiving stable power. Fluctuations can disrupt the WiFi change process.
• Battery-powered models (G3 with battery pack): Charge the battery to at least 50%. Low battery can cause the doorbell to shut down mid-process.

Example: A user once reported a failed WiFi change because their G3’s battery dropped to 10% during the process. The device powered off before completing the network switch, requiring a restart.

Step 3: Update the Aqara App and Firmware

Outdated software is a common culprit for connection issues. Before changing WiFi:

1. Open the Aqara Home app on your iOS or Android device.
2. Go to Profile > About > Check for Updates.
3. Ensure the app is updated to the latest version.
4. Navigate to Devices > Select your Doorbell > Settings > Firmware Update.
5. Install any pending firmware updates for the doorbell.

Why this matters: Newer firmware often includes improved WiFi stability, security patches, and bug fixes related to network management.

Step 4: Prepare Your New WiFi Network

• Ensure the network is active and has a strong signal at the doorbell’s location.
• Note the exact network name (SSID) and password. Case sensitivity and special characters matter.
• If using a dual-band router, temporarily disable the 5GHz network if your doorbell doesn’t support it. This prevents confusion during setup.

Pro Tip: Create a guest network for your doorbell if you’re concerned about security. This isolates the device from your primary network while maintaining access.

Step-by-Step Guide to Change WiFi on Aqara Doorbell

Now that you’re prepared, let’s dive into the actual process. We’ll cover both the Aqara Home app method (recommended) and a manual reset method for advanced users.

Method 1: Using the Aqara Home App (Recommended)

1. Open the Aqara Home app and log in to your account.
2. Tap on your Aqara Doorbell in the device list.
3. Go to Settings > Network Settings > Change WiFi.
4. The app will prompt you to place your phone near the doorbell and press the reset button.
5. Locate the reset button (usually on the back or side of the doorbell). Use a paperclip or SIM tool to press and hold it for 5–10 seconds until the LED flashes blue rapidly.
6. Return to the app. It should now detect the doorbell in “setup mode.”
7. Select your new WiFi network from the list or manually enter the SSID.
8. Enter the WiFi password carefully. Double-check for typos.
9. Tap Connect. The app will transfer the credentials to the doorbell via Bluetooth.
10. Wait 1–2 minutes. The doorbell’s LED will turn solid blue when connected.
11. Test the connection by viewing the live feed or triggering a motion alert.

Example: Sarah upgraded her router and used this method to switch her G2H from “HomeNet” to “HomeNet_2.4GHz.” The process took 90 seconds, and the doorbell reconnected without issues.

Method 2: Manual Reset (For App Failures)

If the app method fails, perform a full reset:

1. Press and hold the reset button for 15–20 seconds until the LED flashes red and blue alternately. This erases all network settings.
2. Wait for the doorbell to enter pairing mode (LED flashes blue).
3. Follow the initial setup steps in the Aqara app as if installing a new device.
4. When prompted, select your new WiFi network and enter the password.

Note: This method requires re-adding automations, scenes, and integrations (e.g., Alexa routines), so use it only when necessary.

Common Mistakes to Avoid

• Using special characters in WiFi names: Avoid spaces, emojis, or symbols like “&” or “@”. Use letters, numbers, hyphens, and underscores only.
• Incorrect password: A single typo will cause failure. Use the “show password” option in the app to verify.
• Interference from other devices: Turn off Bluetooth on nearby devices (e.g., smartwatches, headphones) during setup.

Troubleshooting Common WiFi Change Issues

Even with careful preparation, issues can arise. Here’s how to resolve the most frequent problems.

Issue 1: “WiFi Not Found” or “No Networks Detected”

• Cause: Weak signal, incompatible band, or app glitch.
• Solution:
  • Move closer to the router and doorbell.
  • Ensure your phone is on the correct WiFi band (2.4GHz for G2H).
  • Restart the Aqara app and phone.
  • Manually enter the SSID instead of selecting from the list.

Issue 2: “Connection Failed” After Password Entry

• Cause: Incorrect password, network congestion, or firmware bugs.
• Solution:
  • Verify the password using another device (e.g., laptop).
  • Reduce interference by turning off nearby electronics (microwaves, baby monitors).
  • Update the doorbell’s firmware and retry.
  • Try connecting to a different WiFi network (e.g., hotspot) to isolate the issue.

Issue 3: Doorbell Reconnects to Old Network

• Cause: The new network has a weaker signal or the doorbell cached the old credentials.
• Solution:
  • Perform a manual reset (15–20 seconds) to clear all saved networks.
  • Improve signal strength by adding a WiFi extender near the doorbell.
  • Use the Aqara app’s “Forget Device” option before reconnecting.

Issue 4: App Shows “Device Offline” After Change

• Cause: Network latency, firewall settings, or DNS issues.
• Solution:
  • Restart your router and doorbell.
  • Check your router’s firewall—ensure it allows traffic on ports 80/443 and 554 (RTSP).
  • Set a static IP for the doorbell in your router settings.

Pro Tip: Use a WiFi analyzer app (e.g., NetSpot or WiFi Analyzer) to check signal strength at your doorbell’s location. Aim for a minimum of -65 dBm.

Advanced Tips for Optimal WiFi Performance

Changing WiFi is just the beginning. To ensure long-term stability, consider these advanced optimizations.

Optimize Router Settings for Smart Devices

Many routers prioritize speed over stability. For smart devices, tweak these settings:

• Enable 802.11b/g/n mode (not 802.11ax/6) for better compatibility.
• Set channel width to 20MHz on 2.4GHz (reduces interference).
• Disable “Band Steering” if your router forces devices to 5GHz.

Use a Dedicated Smart Home Network

Create a separate SSID (e.g., “SmartHome_2.4GHz”) for your Aqara Doorbell and other IoT devices. This:

• Reduces congestion on your primary network.
• Isolates security risks (if a device is hacked).
• Simplifies troubleshooting.

Example: A homeowner with 15 smart devices created a dedicated network and saw a 40% reduction in disconnections.

Monitor and Maintain Connectivity

• Use the Aqara app’s Device Status tab to check signal strength and uptime.
• Set up alerts for offline events.
• Schedule monthly reboots of your router and doorbell.

Data Table: Aqara Doorbell WiFi Specifications

Model	WiFi Bands	Max Resolution	Storage	Reset Method	App Required
G2H (Pro)	2.4GHz only	1080p	MicroSD or Cloud	5–10 sec button press	Aqara Home
G3	2.4GHz & 5GHz	1080p	MicroSD, Cloud, Local	5–10 sec button press	Aqara Home
Wireless Doorbell	Zigbee (via hub)	N/A	N/A	Hub reset	Aqara Home

Changing the WiFi on your Aqara Doorbell doesn’t have to be a stressful experience. By understanding your model’s capabilities, preparing your environment, and following the step-by-step guide above, you can switch networks confidently and efficiently. Whether you’re troubleshooting a weak signal, upgrading your router, or moving to a new home, this process is designed to be user-friendly and reliable. Remember, the key to success lies in attention to detail—double-check your WiFi band, password, and proximity, and don’t hesitate to reset if needed. With the right approach, your Aqara Doorbell will stay connected, secure, and ready to protect your home for years to come. Embrace the simplicity of smart home technology, and enjoy the peace of mind that comes with a well-configured doorbell system.

Frequently Asked Questions

How do I change the WiFi on my Aqara Doorbell?

To change the WiFi on your Aqara Doorbell, open the Aqara app, select your doorbell, and tap “Device Settings.” Choose “Network Settings” and follow the prompts to connect to a new WiFi network. Ensure you’re within range of the new network during setup.

Can I switch my Aqara Doorbell to a different WiFi network without resetting?

Yes, you can switch WiFi networks without a full reset. In the Aqara app, go to the doorbell’s network settings, disconnect from the current WiFi, and select the new network. Enter the password and confirm to complete the process.

Why isn’t my Aqara Doorbell connecting to the new WiFi after I changed it?

This usually happens due to weak signal strength or incorrect password entry. Ensure the new WiFi is 2.4GHz (Aqara doesn’t support 5GHz) and your phone is close to the doorbell during setup. Reboot the doorbell if issues persist.

How to change WiFi on Aqara Doorbell if I’ve moved to a new house?

When moving, remove the doorbell from the old home in the Aqara app, then re-add it under the new location. During setup, select your new WiFi network and enter the password. This ensures seamless reconnection.

Does changing WiFi on my Aqara Doorbell affect recordings or cloud storage?

No, changing WiFi doesn’t affect stored recordings or cloud subscriptions. However, live viewing and alerts may pause briefly during reconnection. Once online, all features will resume normally.

What’s the fastest way to reconnect Aqara Doorbell to WiFi after an outage?

After an outage, reboot the doorbell by powering it off/on. It will automatically reconnect to the last saved WiFi. If it fails, use the Aqara app to manually reselect the network under “Network Settings.”