How to Disconnect Aqara Doorbell in Simple Steps

Disconnecting your Aqara Doorbell is quick and easy—just open the Aqara app, select your device, and tap “Remove” to unpair it from your system. For a complete disconnection, also power off the doorbell by removing its batteries or disconnecting the wiring. Follow these steps carefully to ensure a seamless exit without losing future compatibility.

Key Takeaways

• Power off first: Always disconnect power before removing the doorbell.
• Use the app: Unpair via Aqara app to erase device settings.
• Remove screws: Unscrew and detach the doorbell from the mount.
• Label wires: Tag wires to avoid confusion during reconnection.
• Check Wi-Fi: Ensure network settings update after disconnection.
• Store safely: Keep components in a dry, secure place if reusing.

Why You Might Need to Disconnect Your Aqara Doorbell

Smart home technology has revolutionized the way we interact with our living spaces, and doorbells are no exception. The Aqara Doorbell stands out in the crowded market of smart doorbells due to its sleek design, seamless integration with the Aqara ecosystem, and advanced features such as motion detection, two-way audio, and cloud/local storage options. Whether you’re using it with Apple HomeKit, Google Assistant, or Amazon Alexa, the Aqara Doorbell offers a reliable, high-definition solution for monitoring your front door. However, there are numerous reasons why you might need to disconnect your Aqara Doorbell—ranging from routine maintenance and troubleshooting to upgrading to a newer model or relocating it to a different part of your home. Understanding how to safely and effectively disconnect the device ensures you maintain the integrity of your smart home setup and avoid unnecessary complications.

Perhaps you’re moving to a new house and want to take your Aqara Doorbell with you. Or maybe you’re experiencing connectivity issues and need to reset the device to restore functionality. Some users disconnect their Aqara Doorbell temporarily to perform firmware updates, clean the unit, or replace batteries. Others may want to remove it from their smart home network due to privacy concerns, a change in service providers, or a decision to switch to a different brand. Whatever your reason, it’s essential to follow the proper steps to avoid damaging the device, losing data, or disrupting your home automation routines. This guide walks you through how to disconnect Aqara Doorbell in a clear, step-by-step manner, ensuring a smooth and hassle-free process. We’ll cover everything from physical removal to digital unlinking, app-specific instructions, and best practices for future reinstallation.

Understanding Your Aqara Doorbell Model and Setup

Identifying Your Aqara Doorbell Model

Before disconnecting your Aqara Doorbell, it’s crucial to identify your specific model. Aqara has released several versions of its smart doorbell, including the Aqara Video Doorbell G2H, G2H Pro, Wired Doorbell D1, and the Wireless Doorbell with Chime. Each model has slightly different hardware, power requirements, and connectivity options. For example, the G2H series is battery-powered and supports both Wi-Fi and Zigbee, while the Wired D1 requires a constant electrical connection and is ideal for homes with existing doorbell wiring. The wireless version uses replaceable batteries and includes an indoor chime unit.

To identify your model, check the label on the back or bottom of the doorbell unit. It will typically list the model number (e.g., “Aqara G2H” or “WDBL10LM”) and the manufacturing date. You can also find this information in the Aqara app under the device settings. Knowing your model helps you follow the correct disconnection procedure, especially regarding power sources and mounting mechanisms. For instance, disconnecting a wired model involves turning off the circuit breaker, while a wireless version only requires removing the battery.

Reviewing Your Current Smart Home Integration

Your Aqara Doorbell is likely integrated with one or more smart home platforms—most commonly Apple HomeKit, Google Home, or Amazon Alexa. It may also be linked to the Aqara app, which serves as the central hub for device management, firmware updates, and automation rules. Before disconnecting, take a moment to review which platforms the doorbell is connected to and whether it’s part of any automation scenes (e.g., “When the doorbell rings, turn on the porch light”).

For example, if your Aqara Doorbell triggers a Philips Hue light via IFTTT or a custom automation in the Aqara app, disconnecting without updating these routines could result in failed triggers or system errors. Similarly, if the doorbell is part of a security camera group in HomeKit, removing it from the network without reconfiguring the group may leave gaps in your surveillance. Document your current automations and integrations so you can restore them later or update them as needed. This step is particularly important if you plan to reinstall the doorbell in the future.

Step-by-Step Guide to Physically Disconnecting the Aqara Doorbell

For Wireless and Battery-Powered Models (e.g., G2H, G2H Pro)

Disconnecting a wireless Aqara Doorbell is straightforward but requires care to avoid damaging the mounting bracket or the device itself. Begin by ensuring the doorbell is not actively recording or streaming. You can check this in the Aqara app under the live feed section. If the doorbell is in use, wait for the session to end or manually stop any ongoing recordings.

1. Remove the battery: Locate the battery compartment on the back or bottom of the doorbell. Use your finger or a small tool to slide open the cover. Carefully remove the rechargeable battery. This immediately cuts power to the device.
2. Unmount the doorbell unit: The Aqara Doorbell typically attaches to a mounting bracket secured with screws or double-sided adhesive. If using screws, use a Phillips head screwdriver to remove them. For adhesive mounts, gently pry the unit away from the wall using a plastic pry tool to avoid scratching the surface.
3. Detach the mounting bracket (optional): If you’re not reinstalling the doorbell soon, you may want to remove the bracket. Unscrew it from the wall or carefully peel off the adhesive. Store the bracket and screws in a labeled bag for future use.
4. Store the doorbell safely: Place the doorbell and battery in a protective case or anti-static bag. Keep them in a dry, temperature-controlled environment to prevent damage.

Pro Tip: Take a photo of the mounting setup before removal. This helps with reinstallation, especially if you’re not the one putting it back up.

For Wired Models (e.g., Aqara Wired Doorbell D1)

The Aqara Wired Doorbell D1 requires more caution due to its electrical connection. Improper disconnection can damage your home’s wiring or pose a safety hazard.

1. Turn off the circuit breaker: Locate your home’s electrical panel and find the breaker that controls the doorbell circuit. Turn it off. Use a non-contact voltage tester to confirm no electricity is flowing to the wires.
2. Remove the doorbell cover: Unscrew the faceplate of the D1 unit to expose the internal wiring.
3. Disconnect the wires: Loosen the terminal screws and carefully remove the wires (typically labeled “Front,” “Transformer,” or “Common”). Wrap the exposed ends with electrical tape to prevent short circuits.
4. Remove the mounting plate: Unscrew the mounting plate from the wall. If replacing with a traditional doorbell, you can leave the wires capped and tucked into the wall cavity.
5. Cap and secure wires: Use wire nuts to cap the ends of the wires inside the wall. This is crucial for safety and future reinstallation.

Warning: Never attempt to disconnect a wired doorbell without turning off the power first. If you’re unsure about electrical work, consult a licensed electrician.

Handling the Indoor Chime Unit (If Applicable)

Some Aqara Doorbell kits include an indoor chime unit that connects via Wi-Fi or Zigbee. If you have this unit, you’ll need to disconnect it separately.

• Unplug the chime from the wall outlet.
• Remove it from the Aqara app (see next section).
• Store it with the doorbell components to keep the system together.

Unlinking the Doorbell from Smart Home Apps and Platforms

Removing the Device from the Aqara App

The Aqara app is the primary control center for your doorbell. To fully disconnect the device, you must remove it from the app to prevent ghost devices and maintain network hygiene.

1. Open the Aqara app and log in to your account.
2. Navigate to the Home tab and find your Aqara Doorbell in the device list.
3. Tap on the doorbell to open its control panel.
4. Tap the gear icon (settings) in the top-right corner.
5. Scroll down and select “Remove Device”.
6. Confirm the removal when prompted. The app will disconnect the device and remove it from your home network.

After removal, the doorbell will no longer appear in the app, and any associated automations will be disabled. If you plan to reinstall the doorbell later, you can re-add it using the same process—just scan the QR code on the device or enter the serial number.

Removing from Apple HomeKit, Google Home, and Alexa

Even after removing the doorbell from the Aqara app, it may still appear in your other smart home platforms. You must unlink it from each separately.

Apple HomeKit:

1. Open the Home app on your iPhone or iPad.
2. Tap the Home Settings (house icon) in the top-left.
3. Select “Accessories” and find your Aqara Doorbell.
4. Tap the “-“ icon and confirm removal.
5. Alternatively, press and hold the doorbell in the Home app, tap the gear icon, scroll down, and select “Remove Accessory.”

Google Home:

1. Open the Google Home app.
2. Tap on your Aqara Doorbell in the device list.
3. Tap the three dots (⋮) and select “Settings”.
4. Scroll down and tap “Remove device”.
5. Confirm the action.

Amazon Alexa:

1. Open the Alexa app.
2. Go to Devices > Cameras (or Doorbell if categorized).
3. Find your Aqara Doorbell and tap it.
4. Tap the gear icon, then scroll down and select “Delete”.
5. Confirm deletion.

After removing from all platforms, restart your smartphone and router to ensure all cached data is cleared.

Data Management: Backing Up and Clearing Doorbell Footage

Exporting and Saving Video Recordings

Before disconnecting your Aqara Doorbell, it’s essential to back up any important video footage. The G2H and G2H Pro models support both cloud and local storage (via microSD card). If you have a subscription to Aqara Cloud, your recordings are stored securely and can be downloaded.

• Cloud Storage: In the Aqara app, go to the doorbell’s settings, select “Cloud Service,” and choose “Download Recordings.” You can select specific dates and download clips as MP4 files.
• Local Storage (microSD): Remove the microSD card from the doorbell (usually located in a slot on the side). Insert it into a card reader connected to your computer. Copy the “DCIM” or “Aqara” folder to a secure location on your hard drive or cloud storage (e.g., Google Drive, Dropbox).

For wired models without local storage, all recordings are cloud-only, so ensure your subscription is active and recordings are accessible before disconnecting.

Clearing Local Data and Resetting the Device

To protect your privacy and prepare the doorbell for reuse (e.g., selling or gifting), perform a factory reset.

1. In the Aqara app, go to the doorbell’s settings.
2. Scroll to “Device Information” and tap “Reset Device”.
3. Confirm the reset. This erases all user data, including Wi-Fi settings, recordings, and automation rules.

Alternatively, you can reset manually (if the app is inaccessible):

• For G2H models: Press and hold the reset button (usually inside the battery compartment) for 10 seconds using a paperclip.
• For D1: Power on the device, then press and hold the reset button (if present) or disconnect and reconnect power three times rapidly.

After resetting, the doorbell will revert to factory settings and can be re-paired as new.

Best Practices for Future Reinstallation and Troubleshooting

Preparing for Reinstallation

If you plan to reinstall your Aqara Doorbell in the future, proper storage and preparation are key. Store all components—doorbell, battery, mounting hardware, chime unit, and microSD card—together in a labeled container. Keep the original packaging if possible, as it provides excellent protection during transport.

Before reinstalling:

• Charge the battery fully (for wireless models).
• Ensure your Wi-Fi network is stable and the router is within range.
• Update the Aqara app to the latest version.
• Check for firmware updates for the doorbell (available in the app after re-pairing).

Common Issues and How to Avoid Them

During reconnection, users often face issues like failed pairing, poor Wi-Fi signal, or motion detection glitches. To avoid these:

• Pair near the router: During initial setup, place the doorbell close to your Wi-Fi router to ensure a strong connection.
• Use 2.4 GHz network: The Aqara Doorbell does not support 5 GHz Wi-Fi. Make sure you’re connecting to the 2.4 GHz band.
• Clear app cache: If the app freezes during setup, clear its cache in your phone’s settings.
• Reinstall mounting bracket securely: Loose brackets can cause the doorbell to fall or misalign the camera.

Keep a record of your device’s serial number and QR code in a digital note or cloud storage. This speeds up the re-pairing process and helps with customer support if needed.

Comparing Disconnection Scenarios

Scenario	Steps Required	Time Estimate	Tools Needed
Moving to a new home (full removal)	Physical removal, app unlinking, data backup, factory reset	30–60 minutes	Screwdriver, voltage tester, storage case
Temporary removal for maintenance	Power off, remove battery, clean unit	10–15 minutes	Soft cloth, compressed air
Upgrading to a new model	Full disconnection, data export, reset, uninstall app integration	45–75 minutes	Computer, card reader, smartphone
Switching smart home platforms	Unlink from current platform, reset, re-pair with new platform	20–30 minutes	Smartphone, stable Wi-Fi

Conclusion: A Smooth and Secure Disconnection Process

Disconnecting your Aqara Doorbell doesn’t have to be a daunting task. With the right knowledge and preparation, you can safely remove the device, protect your data, and maintain the integrity of your smart home ecosystem. Whether you’re relocating, upgrading, or simply performing routine maintenance, following the steps outlined in this guide ensures a hassle-free disconnection. From identifying your model and understanding your integrations to physically removing the hardware and unlinking from apps, each phase plays a critical role in the process.

Remember, the key to success lies in attention to detail: back up your videos, reset the device properly, and store all components securely. By taking the time to do it right, you not only protect your investment but also make future reinstallation smoother and more efficient. Smart home technology should simplify your life—not complicate it. And with this comprehensive guide on how to disconnect Aqara Doorbell, you’re now equipped to handle the process with confidence and clarity. Whether you’re a tech novice or a seasoned smart home enthusiast, these steps empower you to manage your devices on your terms, ensuring your home remains secure, connected, and under your control.

Frequently Asked Questions

How do I disconnect my Aqara doorbell from the app?

To disconnect your Aqara doorbell, open the Aqara Home app, select the device, and tap the “Remove” or “Unpair” option in the settings menu. Confirm the action to complete the disconnection.

Can I physically disconnect the Aqara doorbell without removing it?

Yes, you can disconnect the Aqara doorbell by turning off its power source (if hardwired) or removing the batteries (if wireless). This temporarily disables the device without uninstalling it.

How to disconnect Aqara doorbell from Wi-Fi?

To disconnect the Aqara doorbell from Wi-Fi, go to the device settings in the Aqara Home app and select “Network Settings.” Tap “Forget Network” to remove the current Wi-Fi connection.

What happens when I reset my Aqara doorbell?

Resetting your Aqara doorbell erases all settings and disconnects it from the app and Wi-Fi. You’ll need to reconfigure it as a new device if you want to use it again.

Is it possible to disconnect one Aqara doorbell without affecting others?

Yes, you can disconnect a single Aqara doorbell without impacting other devices. Just select the specific doorbell in the app and remove it individually.

How do I safely uninstall my Aqara doorbell for relocation?

First, disconnect the Aqara doorbell via the app, then power it off. Carefully remove the mounting bracket or screws to take it down without damaging your wall or wiring.