Resetting your Hikvision NVR to factory settings in 2026 is a quick fix for performance issues or forgotten passwords—simply press and hold the reset button for 10 seconds until the device beeps. This guide walks you through both hardware and software methods, ensuring a complete wipe of all settings, including user accounts and network configurations. Always back up critical data beforehand to avoid irreversible loss.

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How to Factory Reset a Hikvision NVR in 2026: A Complete Guide

Key Takeaways

• Backup data first: Always save recordings before resetting to avoid permanent loss.
• Use admin credentials: Only authorized users can perform a factory reset.
• Access via web interface: Reset through browser for full control and options.
• Physical reset button: Use a paperclip to press the reset hole if locked out.
• Reconfigure settings: Reset erases all settings; plan to reconfigure cameras and alerts.
• Firmware update advised: Post-reset, update firmware for security and performance.

Why This Matters / Understanding the Problem

Ever had a Hikvision Network Video Recorder (NVR) that just won’t behave? Maybe it’s freezing, not connecting to cameras, or you’ve forgotten the admin password. These issues can turn your security system into a liability instead of a safeguard. That’s when knowing how to factory reset a Hikvision NVR in 2026: a complete guide becomes essential.

A factory reset wipes all custom settings—user accounts, network configurations, camera links—and returns the device to its original state. It’s like giving your NVR a fresh start, often fixing software glitches, login errors, or connectivity problems. But if done incorrectly, it can lead to data loss or even brick the device. This guide walks you through the process safely and confidently, whether you’re a homeowner, installer, or IT professional managing surveillance systems.

Whether you’re troubleshooting a misbehaving NVR, preparing to sell it, or reconfiguring a network, this how to factory reset a Hikvision NVR in 2026: a complete guide covers both software-based and physical reset methods, ensuring you pick the right one for your situation.

What You Need

Before diving in, gather these tools and materials. Having everything ready saves time and prevents interruptions during the reset process.

• A working computer or laptop – To access the NVR via browser or Hikvision software.
• Ethernet cable (Cat 5e or higher) – For direct or network connection between your PC and NVR.
• Power source – Ensure the NVR is plugged in and powered on.
• Hikvision SADP Tool (free download) – A utility to discover and manage Hikvision devices on your network.
• A small paperclip or pin – Needed for the hardware reset method.
• Access to the NVR’s physical device – You’ll need to locate the reset button or access the web interface.
• Notebook or digital note – To record your new admin credentials and network settings post-reset.

Bonus: Download the latest firmware from the official Hikvision support site. After a reset, you may need to update it for optimal performance and security.

These tools are minimal and accessible. The real key is understanding which reset method suits your needs—software or hardware—before proceeding.

Step-by-Step Guide to How to Factory Reset a Hikvision NVR in 2026 A Complete Guide

Step 1: Determine Which Reset Method to Use

There are two main ways to reset your Hikvision NVR: via web interface (software reset) or using the physical reset button (hardware reset). Your choice depends on whether you can still log in.

If you can access the admin account, use the web interface. It’s safer, faster, and doesn’t risk hardware damage. If you’ve forgotten the password or the system is unresponsive, the hardware reset is your best bet.

Choosing the right method is the first step in how to factory reset a Hikvision NVR in 2026: a complete guide—don’t skip this!

Step 2: Back Up Your Data (If Possible)

Before resetting, always back up your configuration and recordings if the system is still accessible. A factory reset erases everything: camera settings, user accounts, motion detection zones, and saved footage.

• Log into the NVR via web browser (typically http://[NVR-IP]).
• Navigate to Maintenance > System > Backup & Restore.
• Export the configuration file to a USB drive or your computer.
• For video backups, use the Export function under Playback to save critical footage to external storage.

Even if you plan to start fresh, having a backup lets you restore camera names, schedules, or network settings later. This step is crucial for businesses or homes with complex setups.

Pro Tip: Label your backup file with the date and NVR model (e.g., DS-7608NI-I2_Backup_2026-04-15) to avoid confusion later.

Step 3: Perform a Software Reset (If You Can Log In)

If you still have admin access, this is the cleanest way to reset your NVR.

Step 3.1: Log Into the Web Interface
Open a web browser (Chrome or Edge recommended). Enter the NVR’s IP address (found via SADP Tool or router). Log in with your username and password. Default is often admin / 12345, but if you’ve changed it, use your custom credentials.

Step 3.2: Navigate to the Reset Option
Go to Maintenance > System > Default Settings. Look for the Restore Defaults or Factory Reset button. On newer Hikvision models (like the 2024–2026 I-series), this is under System > Initialization.

Step 3.3: Confirm the Reset
Click Restore and confirm when prompted. The NVR will restart automatically—this takes 2–5 minutes. Do not power off during this time.

After reboot, the NVR will have default settings: admin password reset to factory default, cameras disconnected, and network settings wiped.

Warning: This method only works if you can log in. If the password is forgotten or the interface is frozen, skip to Step 4.

Step 4: Perform a Hardware Reset (When Locked Out)

When the software reset isn’t an option—say, you’ve lost the admin password or the system crashes on login—the hardware reset is your lifeline.

Step 4.1: Locate the Reset Button
Turn the NVR around. On most Hikvision models (DS-7608NI, DS-9632NI, etc.), there’s a small Reset hole on the back or side panel. It’s often labeled with a circle and dot icon.

Step 4.2: Power On and Press the Button
Ensure the NVR is powered off. Plug it in, then power it on. As soon as the power LED lights up (within 5–10 seconds), insert a paperclip into the reset hole and hold for 10–15 seconds. You’ll hear a beep or see the status LED flash rapidly.

Step 4.3: Wait for Reboot
Release the button after 15 seconds. The NVR will continue booting. Wait 2–3 minutes for it to fully restart. The system will now be at factory defaults.

Important: Timing is critical. Press too early (before boot starts) or too late (after boot completes), and the reset won’t trigger. Aim for that 5–10 second window after power-on.

Step 5: Reconnect and Reconfigure the NVR

After the reset, your NVR is “naked”—no cameras, no network settings, no users. Now it’s time to rebuild it.

Step 5.1: Discover the NVR on the Network
Use the Hikvision SADP Tool (download from hikvision.com). Open it, and it will scan your network for Hikvision devices. Your NVR should appear with its MAC address and current IP.

Step 5.2: Set a Static IP or Use DHCP
Click on your NVR in SADP. You can change the IP address here to match your network. For home use, DHCP is fine. For business or complex setups, assign a static IP to avoid future connection issues.

Step 5.3: Log In and Set a New Admin Password
Open your browser and go to the NVR’s IP. Log in with the default credentials (usually admin / 12345). Immediately change the password to something strong and unique. Use a mix of letters, numbers, and symbols.

Step 5.4: Reconnect Cameras
Go to Camera > IP Camera. Click Refresh to find Hikvision cameras on the network. Select them and click Apply to add. If cameras are offline, check their power and network cables.

Step 5.5: Restore Settings (Optional)
If you backed up earlier, go to Maintenance > Backup & Restore and import your config file. This restores camera names, motion zones, and schedules—saving hours of manual setup.

This reconfiguration phase is where your NVR becomes useful again. Take your time and double-check each setting.

Step 6: Update Firmware (Highly Recommended)

Hikvision regularly releases firmware updates to fix bugs, improve security, and add features. After a reset, your NVR may be running outdated software.

Step 6.1: Check Current Firmware
Go to Maintenance > System > System Info. Note the firmware version.

Step 6.2: Download the Latest Firmware
Visit the Hikvision Support Downloads page. Enter your NVR model number (e.g., DS-7608NI-I2). Download the latest firmware for your region.

Step 6.3: Install the Update
Go to Maintenance > System > Upgrade. Upload the firmware file. Click Upgrade. The NVR will reboot—this takes 5–10 minutes. Do not interrupt power.

Why Update? Older firmware can have security vulnerabilities. In 2026, cyber threats to surveillance systems are real. Updating protects your network from hackers exploiting known flaws.

Step 7: Test and Verify

Don’t assume everything works. Test your setup thoroughly.

• Log in from a different device (phone, tablet, laptop).
• Check live feeds from all cameras.
• Play back recorded footage to ensure storage is working.
• Test motion detection and alerts (if enabled).
• Verify remote access via Hik-Connect app or web client.

If any camera is missing or the NVR freezes, repeat the camera addition or check network settings. A full reset should resolve most issues, but hardware problems (like faulty drives) may need separate attention.

Pro Tips & Common Mistakes to Avoid

Even with a perfect guide, things can go wrong. Here’s what the pros know—and what you should avoid.

• Tip 1: Use a UPS (Uninterruptible Power Supply) – Power surges during a reset or update can corrupt the firmware. A $50 UPS prevents this.
• Tip 2: Label Your Cables – Before disconnecting, take a photo or label each camera and network cable. Saves time when reconnecting.
• Tip 3: Reset One Device at a Time – In multi-NVR setups, reset only one at a time to avoid network confusion.
• Tip 4: Avoid Public Networks – Never reset or configure your NVR on a public Wi-Fi. Use a secure, private network to prevent data leaks.
• Tip 5: Document Your Setup – After reconfiguration, save a screenshot of your camera layout and network settings. Future you will thank present you.

Common Mistake #1: Holding the reset button too long. More than 15 seconds can damage the circuit. Stick to 10–15 seconds.

Common Mistake #2: Forgetting to change the default password post-reset. Hackers scan for NVRs with default credentials. Change it immediately.

Common Mistake #3: Skipping firmware updates. An outdated NVR is a security risk. Update within 24 hours of reset.

Common Mistake #4: Not testing remote access. A reset can break cloud connectivity. Always test Hik-Connect or web access from outside your network.

These tips aren’t just “nice to have”—they’re essential for a smooth, secure reset process. Mastering how to factory reset a Hikvision NVR in 2026: a complete guide means avoiding these pitfalls.

FAQs About How to Factory Reset a Hikvision NVR in 2026 A Complete Guide

Q1: Will a factory reset delete my recorded videos?
Yes, absolutely. A factory reset wipes all data, including recordings, user accounts, and settings. If you need to keep footage, back it up first using the Export feature or remove the hard drive before resetting.

Q2: Can I reset the NVR without physical access?
Only if you have admin access. If you can log in via web interface, you can perform a software reset remotely. But if you’re locked out, you must physically press the reset button. No remote hardware reset option exists.

Q3: What if the reset button doesn’t work?
Check timing and power. Make sure you press the button during the 5–10 second boot window. If it still fails, try a different paperclip or pin. In rare cases, the reset circuit may be damaged—contact Hikvision support.

Q4: After reset, my cameras won’t connect. What’s wrong?
Check network and power. Ensure cameras are powered and on the same network. Use SADP to verify they’re online. If using PoE, check that the NVR’s PoE ports are enabled in settings.

Q5: Is there a difference between “Restore Defaults” and “Factory Reset”?
Yes, slightly. “Restore Defaults” usually resets settings but may keep user accounts. “Factory Reset” wipes everything—including users. Use the latter for a full clean slate.

Q6: Can I reset a Hikvision NVR from the Hik-Connect app?
No, not directly. The app doesn’t have a reset function. You must use the web interface or hardware reset. However, the app can help you find the NVR’s IP address if you’re unsure.

Q7: How often should I factory reset my NVR?
Only when necessary. Don’t reset regularly—it erases data and takes time to reconfigure. Only do it for troubleshooting, selling, or major reconfigurations. For minor issues, try restarting or updating firmware first.

Final Thoughts

Knowing how to factory reset a Hikvision NVR in 2026: a complete guide is a must-have skill for anyone managing a surveillance system. Whether you’re fixing a frozen interface, recovering from a forgotten password, or prepping a device for reuse, the process is straightforward when you follow the right steps.

Remember: back up first, choose the right reset method, and reconfigure carefully. Don’t rush—take time to test, update firmware, and secure your new setup. A well-reset NVR runs faster, more reliably, and with better security.

And if you’re managing multiple NVRs or complex networks, consider using Hikvision’s iVMS-4200 software for centralized management. It makes post-reset setup much easier.

Now that you’re armed with this guide, go ahead and reset with confidence. Your security system—and your peace of mind—will thank you.

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