How to Get Aqara Doorbell Off in Simple Steps

Removing your Aqara doorbell is quick and simple when you follow the correct steps—start by turning off power at the breaker to ensure safety. Unscrew the mounting bracket and disconnect the wires, then gently detach the doorbell unit; for wireless models, just remove it from the mount and disable it via the Aqara app.

Key Takeaways

• Power off first: Always disconnect power before removal to avoid damage.
• Use the right tools: A screwdriver or pry tool ensures safe detachment.
• Check mounting type: Wall anchors or adhesive affect removal method.
• Preserve wires: Label and secure wiring for future reinstallation.
• Test after removal: Verify no damage to doorbell or wall structure.
• Follow manual: Consult Aqara’s guide for model-specific steps.

Why You Might Need to Remove Your Aqara Doorbell

Smart doorbells have revolutionized home security, and the Aqara Doorbell is no exception. With features like HD video, two-way audio, motion detection, and seamless integration with smart home ecosystems like Apple HomeKit, Google Assistant, and Amazon Alexa, Aqara has positioned itself as a reliable choice for tech-savvy homeowners. However, there are several legitimate reasons why you might need to get Aqara Doorbell off your wall or door frame—whether it’s for relocation, troubleshooting, replacement, or even a simple cleaning. Perhaps you’re renovating your entryway, upgrading to a newer model, or simply need to reset the device after a software glitch. Whatever the reason, knowing how to safely and effectively remove your Aqara Doorbell without damaging your home or voiding the warranty is essential.

Removing a smart doorbell isn’t as simple as unplugging a regular one. The Aqara Doorbell, especially the wired models, may be connected to your home’s electrical system, paired with a chime unit, and integrated into a larger smart home network. A rushed or improper removal could result in loose wires, damaged paint or siding, or even electrical hazards. This guide is designed to walk you through the entire process—from identifying your specific Aqara Doorbell model to safely disconnecting power, detaching the device, and managing any post-removal considerations. Whether you’re a seasoned DIYer or a first-time smart home user, this step-by-step breakdown will ensure you can get Aqara Doorbell off with confidence and care.

Identifying Your Aqara Doorbell Model and Installation Type

Understanding the Different Aqara Doorbell Models

Before attempting to remove your Aqara Doorbell, it’s crucial to identify which model you own. Aqara offers several variants, each with slightly different removal procedures. The most common models include:

• Aqara Smart Video Doorbell G2H (Wired): This model connects directly to your home’s existing doorbell wiring and requires a transformer (typically 8–24V AC). It features a built-in chime and supports HomeKit Secure Video.
• Aqara Video Doorbell G3 (Wireless/Wi-Fi): This model is battery-powered and mounts using screws or adhesive. It’s ideal for renters or homes without existing wiring.
• Aqara Doorbell H1 (Wired with Chime Box): Requires a separate chime box connected via wire or wireless signal. Often used in older installations where the chime is not built into the doorbell unit.
• Aqara Smart Doorbell (Zigbee-based): Part of the Aqara Zigbee ecosystem, this model often connects to a hub (like the Aqara Hub M1S) and may be wired or battery-powered.

Knowing your model helps determine whether you’re dealing with a wired or wireless setup, which directly affects how you approach the removal. For instance, a wireless G3 can often be removed with just a screwdriver and a steady hand, while a wired G2H requires turning off power and handling live wires carefully.

Checking Your Installation Method

Once you’ve identified the model, assess how it was installed. Most Aqara doorbells are mounted using one of three methods:

• Screw Mounting: The most secure method, using screws driven into the wall or door frame. Common for wired models.
• Adhesive Mounting: Uses heavy-duty double-sided tape or mounting strips. Often used for battery-powered models like the G3.
• Combination (Screws + Adhesive): Some users reinforce adhesive mounts with screws for added stability, especially in high-traffic areas.

Check your mounting plate or backplate for screw holes, adhesive residue, or any tamper-proof security features. Some models include a small locking mechanism (like a security screw) that must be disengaged before the main unit can be removed. For example, the Aqara G2H uses a small hex key to release the front housing from the mounting bracket.

Tools You’ll Need for Identification and Removal

Gather the following tools before starting:

• Small Phillips-head screwdriver
• Hex key (usually 2.5mm or 3mm, included with the doorbell)
• Voltage tester (for wired models)
• Plastic pry tool or guitar pick (to avoid scratching surfaces)
• Isopropyl alcohol and microfiber cloth (for cleaning adhesive residue)
• Smartphone with Aqara app installed

Having these tools ready ensures a smooth process and reduces the risk of damage to your doorbell or home.

Preparing for Safe Removal: Power, Network, and Safety

Shutting Off Power (For Wired Models)

If you have a wired Aqara Doorbell (G2H, H1, or Zigbee wired version), turning off the power is the most critical safety step. Even low-voltage doorbell circuits can pose risks if mishandled. Here’s how to do it safely:

1. Locate your home’s circuit breaker panel.
2. Find the breaker labeled “Doorbell,” “Front Door,” or something similar. If there’s no label, turn off the main breaker temporarily (use caution).
3. Use a non-contact voltage tester to confirm that power is off at the doorbell location. Insert the tester into the wire terminals or touch the wires (with insulated tools) to verify no voltage is present.
4. Label the wires with tape (e.g., “Front” and “Transformer”) to avoid confusion during reinstallation.

Never assume the power is off. Always test. A common mistake is to skip this step and risk electric shock or short-circuiting the transformer.

Disconnecting from the Smart Home Network

Before physically removing the doorbell, disconnect it from your smart home ecosystem to prevent false alerts, ghost devices, or network errors:

• In the Aqara App: Go to “Devices,” select your doorbell, and tap “Remove” or “Unpair.” This severs the connection to the Aqara Hub and cloud services.
• In Apple Home (for G2H): Open the Home app, tap the doorbell, and select “Remove Accessory.” Confirm removal.
• In Google Home or Alexa: Use the respective app to unlink the device. For Alexa, go to “Devices” > “Doorbells” > “Delete.”

Removing the device digitally ensures your smart home system doesn’t continue to search for it, which could lead to lag or false motion notifications.

Safety Precautions and Best Practices

Follow these safety tips throughout the process:

• Work during daylight to ensure visibility and reduce strain.
• Wear safety glasses when prying or unscrewing near walls.
• Keep a bucket or tray underneath to catch screws and small parts.
• Use a ladder with a stabilizer if the doorbell is high up.
• Never use metal tools near exposed wires—use insulated screwdrivers.

For renters or those unsure about electrical work, consider hiring a licensed electrician. Safety always comes first.

Step-by-Step Removal Process for Wired Aqara Doorbells

Step 1: Remove the Faceplate or Front Housing

Most Aqara wired doorbells use a two-part system: a mounting bracket (fixed to the wall) and a removable front housing. To begin:

• Insert the provided hex key into the small hole at the bottom of the doorbell (usually near the camera lens).
• Turn clockwise or counterclockwise (check your model’s manual) to release the locking mechanism.
• Gently pull the front housing away from the mounting bracket. It should slide out smoothly.

Tip: If the housing is stuck, wiggle it slightly side-to-side while pulling. Avoid using excessive force to prevent cracking the plastic.

Step 2: Disconnect the Wiring

With the housing removed, you’ll see two or three wires connected to the terminal block:

• Loosen the terminal screws using a small screwdriver.
• Carefully pull each wire out. Note their positions—most Aqara models don’t require polarity, but labeling helps.
• Inspect the wires for damage. If frayed or corroded, consider replacing them before reinstalling.

Pro Tip: Wrap the exposed wire ends with electrical tape to prevent accidental contact. This is especially important if the wires remain in the wall after removal.

Step 3: Remove the Mounting Bracket

Now, remove the bracket attached to the wall:

• Unscrew the mounting screws using a Phillips-head screwdriver.
• If the screws are painted over, score around the head with a utility knife to prevent stripping.
• Use a plastic pry tool to gently lift the bracket if it’s stuck due to paint or caulk.

For brick or stucco walls, use a drill to remove the screws if they’re too tight. Avoid hammering, which could crack the surface.

Step 4: Patch and Repair the Wall

After removal, address any holes or damage:

• For small screw holes in drywall: Use spackle or wall filler. Let dry, then sand smooth.
• For larger holes (e.g., from anchor screws): Use a wall plug patch or drywall anchor cover.
• Repaint to match the surrounding area. Keep a small paint sample for future touch-ups.

If you plan to install another doorbell, leave the wires accessible in the wall and cap them with wire nuts for future use.

Removing Wireless and Battery-Powered Aqara Doorbells

Removing the Aqara G3 (Wireless/Wi-Fi)

The G3 is designed for easy removal, making it ideal for renters or frequent movers:

• Open the Aqara app and unpair the doorbell (as described earlier).
• Locate the release tab on the back or side of the unit. Press and hold it.
• Slide the doorbell upward to detach it from the mounting bracket.
• If mounted with screws, remove the bracket using a screwdriver.

If the G3 was mounted with adhesive, follow the steps below for adhesive removal.

Dealing with Adhesive Mounting

Adhesive mounts can leave stubborn residue. Here’s how to remove them cleanly:

1. Use a plastic pry tool to gently lift one edge of the mount.
2. Apply heat using a hairdryer (medium setting) to soften the adhesive. Hold the dryer 6–8 inches away for 30–60 seconds.
3. Slowly peel the mount away at a 180-degree angle to minimize residue.
4. Clean leftover adhesive with isopropyl alcohol (70% or higher) and a microfiber cloth.

Warning: Avoid using acetone or harsh solvents on painted surfaces, as they can cause discoloration.

Replacing the Battery (Before or After Removal)

If you’re removing the doorbell for charging or replacement, take the opportunity to check the battery:

• Open the battery compartment (usually on the back).
• Remove the lithium-ion battery and inspect for swelling or damage.
• Charge the battery using the included USB-C cable. A full charge takes about 3–4 hours.

For long-term storage, charge the battery to 50% before removing it to prolong its lifespan.

Post-Removal: Storage, Reinstallation, and Troubleshooting

Storing Your Aqara Doorbell Safely

If you’re not reinstalling the doorbell immediately, proper storage is key:

• Keep the device in a dry, temperature-controlled environment (ideally 15–25°C / 59–77°F).
• Store the battery separately if possible, at 40–60% charge.
• Use the original packaging or a padded container to prevent scratches.
• Label the box with the model number and removal date.

For wired models, store the mounting bracket and screws together in a labeled bag to avoid loss.

Reinstallation Tips and Common Mistakes to Avoid

If you plan to reinstall the doorbell:

• Test the wiring or battery before mounting. Power on the device to ensure it boots up.
• Use the Aqara app to re-pair the device and update firmware.
• Align the mounting bracket precisely. Use a level to avoid a crooked installation.
• Secure the front housing with the hex key—don’t overtighten.

Common mistakes include:

• Forgetting to re-enable motion zones or notifications in the app.
• Installing the doorbell too high (ideal height: 48–54 inches from the ground).
• Ignoring Wi-Fi signal strength—test connectivity before finalizing placement.

Troubleshooting Post-Removal Issues

If the doorbell doesn’t work after reinstallation:

• No power (wired models): Double-check the breaker and wire connections. Use a multimeter to test voltage.
• No video feed: Reboot the Aqara Hub and doorbell. Check Wi-Fi signal in the app.
• App not detecting device: Reset the doorbell (hold button for 10 seconds) and re-pair.

Comparative Guide: Wired vs. Wireless Removal Complexity

Below is a comparison of removal effort, tools needed, and risk factors for different Aqara models:

Model	Installation Type	Tools Required	Time Required	Risk Level	Best For
Aqara G2H (Wired)	Wired + Screws	Screwdriver, hex key, voltage tester	30–45 minutes	High (electrical)	Permanent installations
Aqara G3 (Wireless)	Adhesive/Screws	Screwdriver, pry tool, hairdryer (optional)	10–20 minutes	Low	Renters, temporary setups
Aqara H1 (Wired)	Wired + Chime Box	Screwdriver, hex key, voltage tester	40–60 minutes	High (dual connections)	Homes with separate chime
Aqara Zigbee Doorbell	Wired/Battery	Screwdriver, app access	20–30 minutes	Medium	Zigbee ecosystem users

This table helps you assess the effort involved based on your specific model and installation.

Final Thoughts: Mastering the Art of Aqara Doorbell Removal

Removing an Aqara Doorbell—whether wired, wireless, or hybrid—is a manageable task when approached with preparation, patience, and the right tools. The key takeaway is to prioritize safety, especially when dealing with electrical components. By identifying your model, disconnecting from your smart home network, and following a structured removal process, you can avoid common pitfalls like damaged walls, loose wires, or software glitches.

Remember, the goal isn’t just to get Aqara Doorbell off—it’s to do so in a way that preserves your home’s integrity, protects your investment, and prepares you for future smart home upgrades. Whether you’re relocating, troubleshooting, or simply refreshing your entryway, this guide equips you with the knowledge to handle the process confidently. With the right approach, removing your Aqara Doorbell becomes not just a chore, but a step toward a smarter, more flexible home.

Frequently Asked Questions

How do I safely remove my Aqara doorbell from the wall?

To get your Aqara doorbell off the wall, first disconnect its power source if it’s wired. Then, gently slide or twist the doorbell from its mounting bracket, depending on the model. Avoid using excessive force to prevent damaging the wall or device.

What’s the easiest way to get an Aqara doorbell off without damaging it?

The easiest way to get an Aqara doorbell off is by using the included release tool or a flathead screwdriver to unlatch the mounting bracket. Once the bracket is loosened, slide the doorbell upward or sideways to detach it. This method preserves both the device and your wall.

Can I remove my Aqara doorbell if it’s connected to a chime box?

Yes, but first power down the chime box to avoid electrical issues. After disconnecting power, follow the standard removal process by detaching the doorbell from its bracket. Always prioritize safety when handling wired devices.

How to get an Aqara doorbell off the adhesive mount?

If your Aqara doorbell uses adhesive, slowly peel it off the surface while applying heat from a hairdryer to soften the glue. Wipe away any residue with rubbing alcohol. This method prevents wall damage and makes future reinstallation easier.

Why won’t my Aqara doorbell come off the mounting bracket?

This usually happens if the locking mechanism isn’t fully disengaged. Check for hidden latches or screws, and use the release tool to press the unlock point firmly. If stuck, gently wiggle the device to loosen it.

Do I need to reset my Aqara doorbell after removing it?

Only reset the doorbell if you plan to pair it with a new hub or reinstall it elsewhere. Otherwise, simply reattach it to the bracket or store it safely. A factory reset erases all settings, so use it sparingly.