Finding your Wanscam IP camera model is essential for setup, updates, and support. This guide walks you through simple steps using the camera label, mobile app, or web interface to pinpoint your exact device.
How to Identify Your Wanscam Ip Camera Model
Finding out exactly which Wanscam IP camera model you own might seem tricky at first. But don’t worry—this guide makes it simple. Whether you just bought a new camera, lost the box, or are setting up multiple devices, knowing your model helps with installation, troubleshooting, and getting support. We’ll show you easy ways to spot your camera’s identity using labels, apps, and software tools.
Why It Matters to Know Your Model
Before jumping into steps, let’s talk why this matters. Wanscam makes many IP cameras—some with similar names but different features. For example, a WansView 5MP model behaves differently from a WansPro 4MP version. If you try to install the wrong firmware or use an incompatible app feature, things can go wrong fast. Also, customer service needs your model number to help fix bugs or answer questions quickly.
This guide covers everything from checking stickers to logging into your camera’s dashboard. You’ll learn where to look, what to expect, and how to double-check your findings. No tech jargon—just clear directions anyone can follow.
Step 1: Look at the Physical Label on the Camera
Most Wanscam cameras come with a small label stuck near the lens or next to the power input. This label contains key info like the model name, serial number, and sometimes even MAC address.
Where to Find the Label
– On dome cameras: Check around the base or side where wires enter.
– On bullet cameras: Look near the back cap or mounting bracket.
– On wireless models: The label may be inside the battery compartment (remove the battery door).
– On PoE models: Inspect the cable entry point.
What to Read
You’ll usually see something like:
– **Model:** WS-CAM-XXXX
– **SN:** A1B2C3D4
– **MAC:** 00:1A:2B:3C:4D:5E
The “Model” line tells you exactly what you have. Common prefixes include:
– WS-CAM for basic indoor/outdoor cams
– WSV for Wi-Fi-enabled versions
– WSP for PoE models
– WSF for fisheye or panoramic types
Tip: Use good lighting and clean the surface gently if dust hides text. Some labels fade over time—don’t force peeling.
If the label is missing or damaged, move to Step 2.
Step 2: Open the WansCam Mobile App
If you still have your phone or tablet handy, the easiest way is through the official WansCam app.
Download and Install
– Go to Google Play (Android) or Apple App Store (iOS).
– Search for “WansCam” (official name—avoid clones).
– Tap “Install” and open the app after setup.
Log In or Create Account
– Enter your email and password.
– Or sign in with Google or Facebook if prompted.
Add Your Camera
– Tap “+” or “Add Device.”
– Follow prompts to scan QR code or enter manual ID.
– Make sure your phone is on the same Wi-Fi as the camera.
Navigate to Device Info
Once connected:
1. Tap your camera name in the main list.
2. Look for “Device Settings” or a gear icon.
3. Scroll down to “About” or “System Information.”
Here you’ll see the model name clearly listed—often alongside firmware version and IP address.
Example Screenshot Description:
Imagine a screen showing:
– Device Name: Living Room Cam
– Model: WSV-2MP-IR
– Firmware: v2.1.5
– IP Address: 192.168.1.105
That “WSV-2MP-IR” is your model!
Troubleshooting App Issues
– Can’t find the camera? Restart both phone and router.
– Stuck on “Connecting”? Try switching to 2.4GHz Wi-Fi (not 5GHz).
– App crashes? Reinstall or update to latest version.
Step 3: Access the Camera’s Web Interface
Every IP camera runs its own mini computer that responds to web requests. By typing its IP address into any browser, you can access detailed settings—including the model name.
Find the IP Address
You can get this from:
– The WansCam app (under device details)
– Your router’s admin page (look for connected devices)
– Using network scanning tools like Fing (free app)
Open Browser and Enter IP
– Launch Chrome, Safari, or Firefox.
– Type the IP (e.g., http://192.168.1.100) into the address bar.
– Press Enter.
Log In
Default username and password are often:
– Username: admin
– Password: admin or 12345
(Some newer models auto-generate passwords during setup.)
Navigate to System Info
After logging in:
1. Click “Settings” or “Configuration.”
2. Look for “System,” “Device Info,” or “About.”
3. The model will appear there.
Example Table of Common Models
| Feature | WSV-2MP-IR | WSF-Fisheye | WSP-PoE |
|——————|—————–|—————–|—————–|
| Resolution | 1080p | 360° panoramic | 4K |
| Night Vision | Yes | Yes | Yes |
| Power | Battery/Wi-Fi | PoE | PoE |
| App Support | WansCam | WansCam | WansCam Pro |
Knowing your model helps match these specs.
Step 4: Match Features to Known Models
Sometimes labels wear off or aren’t visible. In those cases, compare what your camera does to official specs online.
Common Wanscam Series
– **WSV Series**: Wi-Fi, battery-powered, ideal for home use.
– **WSP Series**: Power over Ethernet (PoE), professional-grade.
– **WSF Series**: Fisheye lenses for wide coverage.
– **WSS Series**: Solar-powered outdoor units.
Ask Yourself:
– Is it plugged into Ethernet?
– Does it record locally or only cloud?
– What resolution looks best on live view?
Cross-reference with Wanscam’s official website or user manuals. Even better—take a photo of your camera and search “Wanscam [photo] model” online.
Step 5: Reset as Last Resort
If all else fails, resetting your camera restores factory defaults—and sometimes reveals model info during boot-up messages.
How to Factory Reset
1. Locate the reset button (tiny hole on the side or back).
2. Press and hold with a paperclip for 10–15 seconds until LED blinks red/blue.
3. Wait for reboot (about 1 minute).
During startup, some models display the model name briefly on the LCD screen (if equipped). Others beep specific tones.
Warning: Reset erases all settings! Only do this if you’re certain no other method works.
Troubleshooting Common Problems
Still unsure? Try these fixes:
– **Label faded or smudged?** Clean gently with alcohol wipe; don’t scratch.
– **App won’t connect?** Confirm camera is in setup mode (LED blinking blue).
– **Web login fails?** Verify IP address; try alternative browsers.
– **Multiple cameras mixed up?** Change each device’s name in-app before adding.
When to Contact Support
Reach out to Wanscam support if:
– No model appears anywhere
– Reset didn’t work
– Suspected counterfeit device
Provide them with:
– Serial number
– Purchase receipt
– Photos of physical label
Conclusion
Identifying your Wanscam IP camera model doesn’t require guesswork. Start with the physical label, then confirm via the WansCam app or web interface. Matching features to known series adds confidence. And remember—knowing your model prevents setup errors, speeds up support, and ensures smooth operation.
Now you’re ready to set up, update, or troubleshoot with full knowledge of what you’re working with. Happy viewing!
Quick Answers to Common Questions
Is my Wanscam camera waterproof?
Answer: Not all models are rated for outdoor use. Check the IP rating (like IP66) on the label or in the app. Indoor-only models lack water resistance.
Can I change my camera’s model name?
Answer: Yes, but it’s just a label—the actual hardware stays the same. Go to Settings > Device Name in the app or web portal to rename it.
Do I need Wi-Fi to see the model info?
Answer: For most methods (app, web), yes. However, the physical label requires no connection. Keep your camera powered on during initial setup for best results.
Why does my camera show two different model numbers?
Answer: Rare, but possible due to firmware bugs or dual-boot systems. Update firmware via the app or contact support with both numbers for clarification.
Are older Wanscam models still supported?
Answer: Older models receive critical security updates but may lack new features. Check Wanscam’s support page for end-of-life dates based on your model.