How to Install Aqara Video Doorbell Step by Step Guide

Visual guide about how to install aqara video doorbell

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Each model comes with slightly different hardware, so knowing your version helps you follow the correct installation path. For example, the G2H Pro requires a constant power supply (either via existing doorbell wiring or a dedicated power adapter), while the G2H can operate on battery power for a limited time but still benefits from wired power for continuous operation.

Unboxing and Inventory Check

Open your Aqara Video Doorbell package and lay out all components. A typical G2H Pro kit includes:

• Aqara Video Doorbell (main unit)
• Mounting bracket and screws
• Wire extension kit (for connecting to existing doorbell wires)
• Wireless chime (optional, included with WCK1)
• USB charging cable (for initial setup or backup)
• Quick start guide and safety information
• Drill template (for precise hole placement)

Pro Tip: Always double-check that all parts are present before starting. Missing screws or wires can delay your installation. If you’re missing components, contact Aqara support—they typically respond within 24 hours.

Tools You’ll Need

While Aqara provides most mounting hardware, you’ll need a few basic tools to complete the installation:

• Phillips screwdriver or electric drill
• Voltage tester (to confirm power is off)
• Wire strippers (if extending or modifying wires)
• Level (to ensure the doorbell is straight)
• Smartphone or tablet with the Aqara Home app installed

Having these tools ready saves time and prevents frustration during setup. A voltage tester is especially important—never assume power is off just because the doorbell isn’t ringing.

2. Pre-Installation: Assessing Your Home’s Doorbell System

Check for Existing Doorbell Wiring

Most homes built after the 1980s have a traditional doorbell system with low-voltage wiring (typically 8–24V AC). To determine if yours is compatible with the Aqara Video Doorbell, locate your indoor doorbell chime or transformer (usually in the basement, utility closet, or near the electrical panel).

Use a multimeter or voltage tester to check the voltage at the doorbell wires. If the reading is between 8V and 24V AC, your system is compatible. If there’s no power or the voltage is too high (e.g., 120V), you’ll need a transformer or a power adapter. The Aqara Video Doorbell G2H Pro requires a minimum of 12V AC and 1A current to function reliably.

Example: Sarah from Austin, Texas, found her old doorbell transformer was only putting out 5V. She upgraded to a 16V AC, 30VA transformer from Home Depot for $25, which resolved the issue and allowed her Aqara doorbell to operate without battery drain.

Evaluate Power Supply Options

Aqara Video Doorbells are designed to run on constant power for optimal performance. Here are your options:

• Existing doorbell wiring (if voltage is sufficient)
• External power adapter (12V DC, 1A) – useful if wiring is missing or damaged
• Battery operation (temporary) – only recommended for initial setup or backup

For long-term use, wired power is strongly recommended. Battery-only operation may lead to shorter lifespan, frequent charging, and missed recordings due to power-saving mode.

Wi-Fi Signal and Placement Considerations

The Aqara Video Doorbell requires a strong 2.4 GHz Wi-Fi signal (it does not support 5 GHz). Before mounting, test your Wi-Fi strength at the doorbell location using a smartphone or Wi-Fi analyzer app. If the signal is weak (below -70 dBm), consider:

• Repositioning your router
• Installing a Wi-Fi extender or mesh system
• Using a PoE (Power over Ethernet) adapter with a Wi-Fi bridge (advanced setup)

Also, consider the viewing angle. Mount the doorbell 4–5 feet above the ground, angled slightly downward to capture faces without glare from sunlight. Avoid direct exposure to rain or snow—Aqara doorbells are IP54-rated (splash-resistant), not fully waterproof.

3. Step-by-Step Physical Installation

Turn Off Power and Remove Old Doorbell

Safety first! Turn off the circuit breaker that powers your doorbell. Use a voltage tester to confirm the wires are dead before touching them. Remove the existing doorbell button by unscrewing it from the wall and disconnecting the wires. Label the wires (e.g., “Front” and “Trans”) if needed.

Tip: Take a photo of the wiring before disconnecting for reference later.

Mount the Aqara Bracket

Use the included drill template to mark the screw holes. Drill pilot holes (if needed) and secure the mounting bracket with the provided screws. Ensure it’s level—use a bubble level to avoid a crooked doorbell. The bracket should sit flush against the wall or siding.

For brick, stucco, or concrete, use the included wall anchors. For wood or vinyl siding, standard screws are sufficient. If your doorframe is uneven, use shims (thin plastic or cardboard) to level the bracket.

Connect the Wires

Attach the Aqara wire extension kit to your existing doorbell wires. Strip about 1/4 inch of insulation from each wire and connect:

• One wire to the “+” terminal
• The other wire to the “-” terminal

The Aqara doorbell is polarity-sensitive, so ensure correct connection. Use wire nuts or push-in connectors to secure the joints. Tuck excess wire into the wall cavity or use a wire cover for a clean look.

Alternative: If you’re using an external power adapter, plug it into a nearby outlet and run the DC cable to the doorbell. Use a conduit or cable cover to protect the wire from weather and damage.

Attach the Doorbell Unit

Slide the Aqara Video Doorbell onto the mounting bracket until it clicks into place. The magnetic connection ensures it’s secure but easy to remove for cleaning or charging. Double-check that the camera lens is unobstructed and the motion sensor is aligned properly.

Pro Tip: Test the chime by pressing the button. If it doesn’t ring, check wiring, power, and Wi-Fi connection before proceeding.

4. Setting Up the Aqara Home App and Connecting to Wi-Fi

Download and Configure the Aqara Home App

Install the Aqara Home app from the Apple App Store or Google Play. Create an account or log in if you already have one. Tap the “+” icon to add a new device and select “Video Doorbell” from the list.

Follow the on-screen instructions. The app will prompt you to:

• Turn on Bluetooth (for initial pairing)
• Connect to your 2.4 GHz Wi-Fi network
• Enter your Wi-Fi password
• Scan the QR code on the back of the doorbell

The QR code links the device to your account and enables cloud storage (if subscribed). If the scan fails, manually enter the device ID.

Complete Device Pairing and Naming

Once connected, the app will guide you through naming your doorbell (e.g., “Front Door”), selecting your time zone, and enabling motion detection. You’ll also be prompted to update the firmware—always do this first to ensure security and performance.

Example: Mark from Seattle updated his firmware during setup and immediately gained access to new motion zones and improved night vision—features not available in the initial release.

Configure Smart Home Integration

The Aqara Video Doorbell supports multiple platforms:

• Apple HomeKit: Enable in the Aqara app under “HomeKit Setup.” Scan the HomeKit code (found on the doorbell or in the app).
• Google Home: Link your Google account in the Aqara app and sync devices.
• Amazon Alexa: Enable the Aqara skill in the Alexa app and discover devices.

Once integrated, you can use voice commands like “Alexa, show me the front door” or “Hey Siri, who’s at the door?”

5. Customizing Settings for Optimal Performance

Adjust Motion Detection and Zones

Go to the Aqara app > Device Settings > Motion Detection. Enable motion alerts and set detection sensitivity (low, medium, high). For fewer false alarms, define motion zones to exclude areas like busy streets or moving trees.

Use the live view to draw zones. For example, exclude the sidewalk but include the porch and mailbox. You can also set schedules—disable motion alerts at night if you don’t want notifications while sleeping.

Enable Two-Way Audio and Chime Settings

Test the two-way audio by pressing the microphone icon in the app. Speak and listen through the doorbell. Adjust the volume and enable auto-answer if you want the doorbell to automatically connect when someone rings.

If you have the Wireless Chime Kit, pair it in the app and place it indoors where you’ll hear it. You can customize chime sounds, volume, and even set different tones for different times of day.

Set Up Notifications and Cloud Storage

Go to Notifications in the app to enable:

• Push notifications for doorbell rings and motion
• Email alerts (for critical events)
• Smart notifications (only during specific times)

For video storage, choose between:

• Local storage: Uses a microSD card (up to 256GB, sold separately)
• Cloud storage: Aqara offers 7-day rolling storage plans starting at $2.99/month

Local storage is free and private, but cloud storage allows remote access and longer retention. Many users opt for both for redundancy.

6. Troubleshooting, Maintenance, and Advanced Tips

Common Installation Issues and Fixes

Even with careful setup, you might encounter issues. Here are common problems and solutions:

Routine Maintenance Tips

To keep your Aqara Video Doorbell in top shape:

• Clean the lens monthly with a microfiber cloth
• Check wiring connections every 6 months
• Update firmware when prompted
• Replace microSD card every 2–3 years (if used)
• Monitor battery level (if using battery mode)

For outdoor models, consider a weatherproof cover or silicone sealant around the edges to prevent moisture ingress.

Advanced Automation and Scenes

Take your setup to the next level with automation:

• When doorbell rings, turn on porch lights (via smart bulbs)
• If motion is detected at night, send a notification and record video
• When you’re away, enable “Away Mode” to increase detection sensitivity
• Integrate with Aqara sensors (e.g., turn on lights when door opens)

Use the Aqara app or Apple Home/Google Home routines to create these automations. For example, “When the front doorbell rings after 8 PM, play a custom chime and send a notification to my phone.”

Conclusion

Installing the Aqara Video Doorbell is a rewarding project that enhances your home’s security and convenience. By following this step-by-step guide on how to install Aqara Video Doorbell, you’ve not only mounted a smart device but also created a connected ecosystem that responds to your lifestyle. From assessing your home’s wiring and ensuring a strong Wi-Fi signal to configuring motion zones and integrating with your favorite smart assistants, every step contributes to a seamless user experience.

Remember, the key to a successful installation lies in preparation, attention to detail, and regular maintenance. Whether you’re using the G2H Pro with HomeKit Secure Video or the G2H with battery backup, the Aqara Video Doorbell delivers reliable performance, crisp visuals, and peace of mind. With features like two-way audio, customizable notifications, and cloud/local storage, it’s more than just a doorbell—it’s a smart home guardian.

Now that your Aqara Video Doorbell is up and running, take the time to explore its full potential. Experiment with automations, refine your motion zones, and enjoy the confidence that comes with knowing who’s at your door—anytime, anywhere. Smart home security starts at your front door, and with Aqara, you’re in full control.

Frequently Asked Questions

How do I install the Aqara Video Doorbell for the first time?

To install the Aqara Video Doorbell, start by downloading the Aqara Home app and creating an account. Follow the in-app instructions to pair the doorbell with your Wi-Fi network and mount it using the included hardware.

Can I install the Aqara Video Doorbell without existing doorbell wiring?

Yes, the Aqara Video Doorbell supports both wired and wireless installation. For wireless setups, use the rechargeable battery pack and mount it with the provided adhesive or screws.

What tools do I need to install the Aqara Video Doorbell?

You’ll need a screwdriver, drill (if mounting on brick or concrete), and the included mounting bracket and screws. The Aqara Home app also provides a step-by-step guide for the entire installation process.

How do I connect the Aqara Video Doorbell to my home Wi-Fi?

Open the Aqara Home app, tap “Add Device,” and select the Video Doorbell. Follow the prompts to enter your Wi-Fi credentials and complete the pairing process.

Is professional installation required for the Aqara Video Doorbell?

No, the Aqara Video Doorbell is designed for DIY installation. The app guides you through each step, from mounting to syncing with your smart home system.

How do I troubleshoot Aqara Video Doorbell installation issues?

If you encounter problems, ensure your Wi-Fi signal is strong and restart the device. The Aqara Home app also offers troubleshooting tips and customer support for persistent issues.