How to Remove Aqara Doorbell Camera from Mount Easily

Removing your Aqara Doorbell Camera from its mount is quick and tool-free—just press the release button on the bottom of the device and gently slide it upward. Ensure the power is off if hardwired, and handle the camera carefully to avoid damaging the pins or mount. This simple process takes seconds and is perfect for cleaning, repositioning, or replacing your doorbell.

Key Takeaways

• Power off first: Always disconnect power before removal to avoid damage.
• Locate the release tab: Find the small button or slot on the mount.
• Use a tool if needed: A paperclip or screwdriver helps press hidden tabs.
• Gently wiggle the camera: Avoid forcing it to prevent mount damage.
• Store screws safely: Keep mounting hardware organized for reinstallation.
• Check for wall damage: Inspect the mount area after removal for repairs.

How to Remove Aqara Doorbell Camera from Mount Easily

Smart doorbells have revolutionized home security, and the Aqara Doorbell Camera stands out as one of the most reliable and feature-rich options on the market. With its sleek design, high-resolution video, two-way audio, and seamless integration with smart home ecosystems like Apple HomeKit, Google Home, and Amazon Alexa, it’s no wonder homeowners are choosing Aqara for their front-door surveillance needs. However, even the best smart devices sometimes require maintenance, relocation, or replacement. Whether you’re upgrading to a newer model, troubleshooting a technical issue, or simply moving homes, knowing how to remove an Aqara doorbell camera from its mount is an essential skill for any smart home owner.

Removing the Aqara Doorbell Camera from its mount might seem straightforward, but without proper guidance, you risk damaging the device, the mounting bracket, or even the wiring behind it. This comprehensive guide walks you through every step of the process—from identifying your specific model to safely disconnecting wires, detaching the camera, and preparing it for reinstallation or storage. Whether you’re a tech-savvy DIYer or a first-time smart home user, this article provides detailed, practical instructions to ensure a smooth, damage-free removal. By the end, you’ll not only know how to remove your Aqara doorbell but also understand best practices for handling, storing, and reinstalling it in the future.

Understanding Your Aqara Doorbell Camera Model

Before you begin the removal process, it’s critical to identify which Aqara doorbell camera you own. Aqara offers several models, each with slightly different mounting mechanisms and power requirements. Knowing your exact model ensures you use the correct removal technique and avoid unnecessary complications.

Common Aqara Doorbell Models

• Aqara Video Doorbell G2H Pro: One of the most popular models, featuring 1080p video, night vision, and HomeKit Secure Video support. It uses a magnetic mount and requires a wired power connection.
• Aqara Video Doorbell G2H: A slightly older version of the G2H Pro, with similar features but fewer HomeKit integrations.
• Aqara Wireless Doorbell Camera (Battery-Powered): This model is entirely wireless and uses a rechargeable battery. It attaches via a simple twist-lock or magnetic base.
• Aqara Doorbell with Chime (G2H Pro + Chime): Includes an indoor chime unit and uses a wired connection for continuous power.

Why Model Identification Matters

Different models use different mounting systems. For example, the G2H Pro uses a magnetic quick-release mount, while older versions may use a screw-secured bracket. The wireless battery-powered version doesn’t require electrical disconnection, making removal faster and safer. Additionally, knowing your model helps you determine whether your doorbell is hardwired (requires turning off power) or battery-powered (can be removed without electrical work).

Pro Tip: Check the back of your doorbell or the original packaging for the model number. You can also log into the Aqara Home app and go to Device Settings > About Device to confirm your model. This small step prevents confusion and ensures you follow the right removal steps.

Tools and Safety Precautions Before Removal

Removing your Aqara doorbell camera safely requires more than just pulling it off the wall. Preparation is key—especially if your model is hardwired. Skipping safety steps could lead to electrical hazards, damaged wires, or a broken camera.

Essential Tools You’ll Need

• Screwdriver set (Phillips #1 and #2, and a small flathead for prying if needed)
• Voltage tester or multimeter (to confirm power is off)
• Insulated gloves (for added electrical safety)
• Plastic pry tool or spudger (to gently separate the doorbell from the mount without scratching walls)
• Small container or bag (to store screws and small parts)
• Labeling tape (to mark wires if you plan to reinstall later)

Critical Safety Precautions

1. Turn Off Power at the Circuit Breaker: If your Aqara doorbell is hardwired (most G2H models are), the first and most important step is to shut off power to your doorbell circuit. Locate your home’s electrical panel and find the breaker labeled “doorbell,” “front door,” or “exterior lighting.” Flip it off. Never assume the chime box or transformer has disconnected power—always verify at the source.

2. Verify Power Is Off: Use a non-contact voltage tester to check the wires behind the doorbell. Place the tester near the wire terminals or touch it to the screws on the mounting plate. If the tester lights up or beeps, power is still on—do not proceed until it’s off.

3. Disconnect from Wi-Fi (Optional but Recommended): In the Aqara Home app, go to the doorbell settings and select “Remove Device” or “Unpair.” This prevents the device from attempting to reconnect during removal and reduces the chance of false alerts.

4. Work in Dry Conditions: Avoid removing the doorbell during rain or high humidity. Moisture increases the risk of short circuits, especially if you’re working with exposed wires.

Real-World Example: Sarah, a homeowner in Seattle, attempted to remove her Aqara G2H Pro without turning off the power. When she touched the mounting plate, she felt a slight shock and damaged the internal circuit board. After consulting an electrician, she learned the hard way—always verify power is off before handling wiring.

Step-by-Step Removal Process for Hardwired Models (G2H Pro/G2H)

Now that you’ve identified your model and taken safety precautions, it’s time to remove the doorbell. This section focuses on hardwired models like the Aqara G2H Pro and G2H, which are the most common and require careful handling of electrical connections.

Step 1: Disengage the Magnetic Mount

The G2H Pro uses a magnetic quick-release system. To remove the camera unit:

• Place one hand on the base of the doorbell to stabilize it.
• With your other hand, grip the sides of the camera (avoid touching the lens).
• Pull the camera straight toward you with steady, even pressure. The magnetic connection will release with a soft “click.”
• Do not twist or rock the camera—this can damage the internal pins or the mounting plate.

Note: The camera should come off easily. If it feels stuck, double-check for hidden screws or debris in the magnetic slot.

Step 2: Remove the Mounting Plate

With the camera removed, you’ll see the mounting plate attached to the wall. This plate holds the wiring and secures the doorbell in place.

• Use a Phillips screwdriver to remove the two (or sometimes three) mounting screws.
• Carefully pull the plate away from the wall. The wires will be connected to the back via screw terminals or push-in connectors.
• If using screw terminals, loosen the screws and gently slide the wires out. Label each wire (e.g., “Front,” “Trans”) with tape for easy reinstallation.
• If using push-in connectors, use a small flathead screwdriver to press the release tab and pull the wire out.

Pro Tip: Take a photo of the wiring setup before disconnecting anything. This visual reference is invaluable if you need to reinstall the doorbell later.

Step 3: Cap and Secure Exposed Wires

Leaving live wires exposed is a safety hazard. To prevent short circuits or accidental contact:

• Twist each exposed wire into a tight loop.
• Cover each with a wire nut (also called a twist-on connector).
• Push the capped wires back into the electrical box or wall cavity.
• If there’s no box, use electrical tape to secure the wires and cover the opening with a blank wall plate.

Important: Never leave bare wires dangling outside the wall. This violates electrical safety codes and poses a risk to children or pets.

Step 4: Store the Camera and Mount Safely

Once removed, store your Aqara doorbell in a dry, temperature-controlled area. Use the original packaging if available, or wrap the camera in anti-static bubble wrap. Keep the mounting plate, screws, and wire nuts together in a labeled bag. This prevents loss and makes future reinstallation much easier.

Removing Wireless/Battery-Powered Aqara Doorbell Cameras

Not all Aqara doorbells are hardwired. The wireless, battery-powered versions offer easier removal since there’s no electrical work involved. However, they still require careful handling to avoid damaging the camera or mount.

Identifying Wireless Models

Wireless Aqara doorbells (e.g., the Aqara Wireless Doorbell Camera) typically:

• Have no visible wires
• Use a rechargeable lithium-ion battery
• Attach via a twist-lock base or magnetic pad
• Are labeled “Wireless” or “Battery-Powered” on the device or app

These models are ideal for renters or homes without existing doorbell wiring.

Step-by-Step Removal Process

1. Power Down the Device: Open the Aqara Home app, select your doorbell, and tap “Power Off” or “Sleep Mode.” This conserves battery and prevents accidental recordings during removal.

2. Remove the Camera from the Base:

• For twist-lock models: Rotate the camera 90 degrees counterclockwise (lefty loosey) until it unlocks. Pull straight out.
• For magnetic models: Pull the camera straight toward you with gentle force. The magnetic connection will release.

3. Detach the Mounting Base: The base is usually secured with screws or adhesive tape.

• If screwed: Use a screwdriver to remove the screws. Gently pry the base off the wall with a plastic spudger.
• If adhesive-mounted: Use a hairdryer to warm the adhesive (low heat setting). This softens the glue. Slowly peel the base off using the spudger. Clean residue with rubbing alcohol.

4. Recharge or Store the Battery: After removal, charge the battery fully using the USB-C cable. If storing long-term, keep the battery at 50% charge to prevent degradation.

Real-World Tip: James, a renter in Chicago, used the Aqara Wireless Doorbell for 18 months. When moving, he removed it in under 10 minutes using the twist-lock method and left the adhesive base behind with no wall damage. Landlords appreciated the clean removal.

Troubleshooting Common Removal Issues

Even with careful preparation, you might encounter problems during removal. Here are the most common issues and how to solve them.

Issue 1: Doorbell Won’t Release from Magnetic Mount

Causes:

• Dirt or debris in the magnetic slot
• Corrosion or rust on the mounting plate
• Excessive force applied incorrectly

Solutions:

• Use compressed air to blow out dust from the slot.
• Apply a drop of isopropyl alcohol to the slot, wait 30 seconds, then try again.
• Never use a metal tool to pry—this can scratch the camera or base.
• Wiggle the camera slightly while pulling to break any vacuum seal.

Issue 2: Wires Are Too Short or Stuck

If the wires behind the mounting plate are too short to pull out:

• Open the indoor chime box or transformer panel to access more wire length.
• Use a fish tape to gently pull the wires through the wall conduit.
• If wires are stapled to the wall, carefully remove the staples with pliers.

Pro Tip: If you can’t access the transformer, leave the wires capped in the wall and consult an electrician for future reinstallation.

Issue 3: Adhesive Base Leaves Residue

Adhesive mounts often leave sticky residue on brick, wood, or stucco.

• Apply a small amount of rubbing alcohol or Goo Gone to a cloth.
• Let it sit for 1–2 minutes, then wipe the residue away.
• For stubborn spots, use a plastic scraper at a 45-degree angle.

Never use metal scrapers or harsh chemicals—they can damage the wall surface.

Issue 4: Camera Feels Loose or Wobbly After Reinstallation

This usually happens if the mounting screws aren’t tightened properly or the wall anchors are loose.

• Remove the base and check the anchors. Replace with longer screws or heavier-duty anchors if needed.
• Ensure the wall surface is flat and free of debris.
• Use a level to confirm the base is straight before tightening.

Best Practices for Storing and Reinstalling Your Aqara Doorbell

Removing your Aqara doorbell is only half the battle. Proper storage and preparation for reinstallation ensure the device lasts longer and performs optimally when you need it again.

Storing the Camera and Components

• Temperature: Store in a climate-controlled area (60–75°F). Avoid attics, garages, or basements with extreme temperatures.
• Humidity: Keep away from moisture. Use silica gel packs in the storage container to absorb humidity.
• Battery Care: For battery-powered models, charge to 50% every 3–6 months to prevent deep discharge.
• Label Everything: Store screws, wire nuts, and the mounting plate together in a labeled bag. Include a note with the model number and removal date.

Preparing for Reinstallation

When reinstalling your doorbell:

• Inspect the camera for dust or damage. Clean the lens with a microfiber cloth.
• Check wires for fraying or corrosion. Replace damaged wires before reconnecting.
• Use the original screws or high-quality replacements. Avoid over-tightening.
• Reconnect to Wi-Fi via the Aqara Home app and run a test recording to verify functionality.

Data Table: Reinstallation Checklist

Task	Tools Needed	Time Required	Notes
Inspect camera and wires	Microfiber cloth, flashlight	10 minutes	Look for dust, corrosion, or damage
Reattach mounting plate	Screwdriver, level	15 minutes	Use anchors for hollow walls
Reconnect wires	Screwdriver, wire nuts	10 minutes	Follow photo reference from removal
Reattach camera	None (magnetic/twist-lock)	2 minutes	Listen for click or lock sound
Test in Aqara app	Smartphone	5 minutes	Verify video, audio, and motion detection

When to Seek Professional Help

While most removals are DIY-friendly, consider hiring an electrician or smart home technician if:

• You’re unsure about electrical work (e.g., replacing the transformer).
• The doorbell is connected to a complex multi-zone chime system.
• You’re upgrading to a new model with different wiring requirements.

Removing your Aqara doorbell camera doesn’t have to be stressful. With the right tools, safety precautions, and step-by-step guidance, you can complete the process quickly and safely—whether you’re moving, upgrading, or troubleshooting. Remember to identify your model, turn off power for hardwired units, handle wires with care, and store components properly. By following this guide, you protect your investment, maintain your home’s safety, and ensure your Aqara doorbell is ready to serve you again when needed. Smart home ownership is all about empowerment—and now, you’re one step ahead.

Frequently Asked Questions

How do I remove my Aqara doorbell camera from the mount without damaging it?

To safely remove your Aqara doorbell camera, locate the small release tab on the bottom or side of the mount. Gently press the tab upward or inward while pulling the camera away from the mount to detach it. Avoid using excessive force to prevent damage to the device or mounting hardware.

Is there a specific tool needed to remove the Aqara doorbell camera from its mount?

No special tools are required—your finger is enough to press the release mechanism. However, if the tab is stiff, you can use a plastic spudger or credit card to gently pry it without scratching the surface.

Can I remove the Aqara doorbell camera from the mount if it’s hardwired?

Yes, but first disconnect the power supply to avoid electrical hazards. Once powered off, follow the standard release process to detach the camera. Ensure the wires are safely tucked or secured after removal.

Why won’t my Aqara doorbell camera release from the mount?

This usually happens if the release tab is stuck or misaligned. Try wiggling the camera slightly while pressing the tab, or check for debris blocking the mechanism. If it’s still stuck, contact Aqara support for guidance.

How to remove Aqara doorbell camera from the mount for battery replacement?

For battery access, simply press the release tab on the mount and slide the camera out. Most Aqara models allow quick detachment without removing the entire mount, making battery swaps hassle-free.

Will removing the Aqara doorbell camera from the mount reset its settings?

No, removing the camera won’t reset its Wi-Fi or configuration settings. However, if you plan to reinstall it later, keep the mount screws and ensure the alignment pins are intact for proper reattachment.