Do you have an Ezviz camera? Do you want to remove it from your account? This guide will help you. We will explain each step. It is easy to follow. Let’s start.
Why Remove an Ezviz Camera?
There are many reasons. Maybe you have a new camera. Or, you are giving the camera to someone else. You might not need it anymore. Removing the camera is simple.
Things You Need
Before you start, make sure you have these:
- Your Ezviz account login details
- Access to the Ezviz app
- The camera you want to remove
Steps to Remove Ezviz Camera
Step 1: Open The Ezviz App
First, open the Ezviz app. You need to log in. Use your username and password. If you do not have the app, download it. It is available on the App Store and Google Play.
Step 2: Go To The Device Page
Once you log in, go to the device page. You will see all your cameras. Find the camera you want to remove.
Step 3: Select The Camera
Click on the camera you want to remove. This will open the camera settings. You will see many options.
Step 4: Remove The Camera
In the camera settings, find the “Remove Device” option. It might be at the bottom of the screen. Click on “Remove Device”. A message will appear. It will ask if you are sure. Click “Yes”. The camera will be removed from your account.
What Happens Next?
After you remove the camera, it will not be in your account. You will not get alerts from it. If you want to use it again, you need to add it back.
How to Add the Camera Again
If you want to add the camera back, follow these steps:
- Open the Ezviz app
- Click on the “+” icon
- Follow the instructions to add the camera
It is just like when you first set up the camera.
Common Problems
You might face some problems. Here are common ones and how to fix them:
Problem: Cannot Find “remove Device” Option
Make sure you are in the camera settings. Scroll down. Sometimes, the option is hidden.
Problem: Forgot Login Details
Click on “Forgot Password”. Follow the steps to reset your password. If you forgot your username, contact Ezviz support.
Problem: Error Message
Restart the app. Try again. If the problem continues, update the app. Sometimes, old versions cause errors.
Contact Ezviz Support
If you still have problems, contact Ezviz support. They can help you. Go to their website. Find the “Support” section. You can call or email them.
Conclusion
Removing an Ezviz camera is easy. Follow the steps we shared. If you have problems, use our tips. Remember, you can always contact support. Thank you for reading. We hope this guide helped you.