How to Remove Vivint Doorbell Camera from Wall in 2026

How to Remove Vivint Doorbell Camera from Wall in 2026

Featured image for how to remove vivint doorbell camera from wall

To remove your Vivint doorbell camera from the wall in 2026, first power off the device and disconnect it from the mounting bracket using the release screw or tool provided. This ensures a safe, damage-free removal while preserving your home’s wiring and exterior finish. Always follow Vivint’s latest guidelines or consult a professional to avoid voiding warranties or triggering false alarms.

How to Remove Vivint Doorbell Camera from Wall in 2026

Key Takeaways

  • Power off first: Always disconnect power before removing the Vivint doorbell to avoid electrical hazards.
  • Use the right tool: A small flathead screwdriver is essential for releasing the mounting bracket safely.
  • Check for screws: Remove visible screws on the doorbell or bracket before attempting detachment.
  • Lift straight up: Gently slide the camera upward to disengage it from the wall bracket.
  • Cap wires securely: Protect exposed wires with electrical tape or wire nuts post-removal.
  • Keep hardware safe: Store screws and brackets together for easy reinstallation or future use.
  • Contact support: Call Vivint if unsure—avoid damaging your system or voiding the warranty.

Why This Matters / Understanding the Problem

So, you’ve got a Vivint doorbell camera mounted outside your front door—maybe you’ve had it for years, or maybe you’re moving out and need to return the equipment. Whatever the reason, you’ve probably Googled how to remove Vivint doorbell camera from wall in 2026 and landed here. I get it. It looks like a simple device, but once it’s on the wall, it feels like it’s fused into the siding.

Here’s the thing: Vivint doorbells are designed to stay put. They’re weatherproof, tamper-resistant, and secured with screws that seem to disappear into the mounting plate. If you’re not careful, you could strip the screws, damage your siding, or even void your warranty if you’re still under contract. I learned this the hard way when I tried to remove mine with a cheap screwdriver and ended up cracking the plastic housing. Not fun.

But don’t worry—whether you’re switching to a different system, moving out, or just upgrading, removing your Vivint doorbell camera safely and cleanly is totally doable. The key is knowing the right tools, the correct sequence, and what to watch out for. This guide walks you through how to remove Vivint doorbell camera from wall in 2026—without the stress, the mess, or the accidental damage.

And yes, this applies to all current models in 2026: the Vivint Doorbell Pro, the standard Doorbell Camera, and even the newer slim versions. They all use the same mounting system, so the process is nearly identical.

What You Need

Before you start, let’s gather your tools. You don’t need a full toolbox—just a few essentials. Here’s what I always keep handy for this job:

  • Small Phillips-head screwdriver (size #0 or #1) – The screws are tiny, and a regular screwdriver won’t fit.
  • Plastic pry tool or old credit card – To gently separate the camera from the mounting plate without scratching your wall.
  • Needle-nose pliers (optional) – For stubborn wires or if a screw gets stuck.
  • Small container or ziplock bag – To store screws, so you don’t lose them if you plan to reattach later.
  • Masking tape – To label wires if you’re disconnecting them (more on that later).
  • Smartphone or tablet – To check the Vivint app for any alerts or disconnection steps.
  • Step ladder (if needed) – Safety first, especially if your doorbell is high up.

You don’t need to shut off your home’s power for most removals—Vivint doorbells run on low-voltage power (16–24V AC), which is safe to touch. But if you’re uncomfortable with wires, or if you’re replacing with a hardwired system, you can turn off the circuit breaker. I’ll explain when and how in the steps.

Pro tip: Take a quick photo of the setup before you start. This helps if you want to reattach it later or if you’re returning it to Vivint and need to show the condition.

Step-by-Step Guide to How to Remove Vivint Doorbell Camera from Wall in 2026

Step 1: Disconnect from the Vivint App (Optional but Recommended)

Before physically removing the camera, it’s smart to disconnect it from your Vivint account. This prevents false alerts and makes the removal smoother.

  • Open the Vivint app on your phone or tablet.
  • Go to Devices and find your doorbell camera.
  • Tap the gear icon (settings) and select Remove Device.
  • Follow the prompts. The app will guide you through disconnection and confirm when it’s safe to proceed.

This step isn’t required for physical removal, but it’s a good practice—especially if you’re moving out or canceling service. It also stops the camera from sending “offline” alerts to your phone while you’re working.

And if you’re returning the device to Vivint, they’ll likely ask for proof of disconnection. A screenshot of the removed device in the app helps.

Step 2: Turn Off Power (Only If You’re Removing Wires)

Most Vivint doorbells are hardwired to your home’s doorbell transformer (usually in the basement, garage, or near your HVAC system). If you’re only removing the camera and leaving the wires in place (maybe for a new doorbell), you can skip this step.

But if you’re removing the entire setup—wires and all—turn off the power first.

  • Locate the circuit breaker panel in your home.
  • Find the breaker labeled “doorbell” or “low voltage.” If it’s not labeled, turn off the main breaker temporarily (just to be safe).
  • Use a non-contact voltage tester at the doorbell wires to confirm no power is flowing.

I once skipped this step because I thought low voltage was harmless. Spoiler: it’s not dangerous, but a short circuit can fry the transformer or trip a breaker. Not worth the risk.

Once power is off, you’re ready to move on.

Step 3: Remove the Camera from the Mounting Plate

This is where most people get stuck. The camera snaps onto a metal or plastic mounting plate with a locking mechanism. You can’t just pull it off—it’s designed to resist tampering.

  • Look at the bottom edge of the camera. You’ll see a small slot or groove.
  • Insert your plastic pry tool (or a credit card) into that slot and gently wiggle it upward.
  • You’ll feel a slight click as the locking tab releases.
  • Once it’s loose, slide the camera upward to detach it from the plate.

Important: Do not pull straight out. The camera slides up and off. Pulling horizontally can break the internal connectors or damage the plate.

If it’s stuck, don’t force it. Gently wiggle the pry tool side to side while applying upward pressure. Sometimes weather or paint can create a seal—patience wins here.

Warning: If you use a metal tool, you might scratch your siding or crack the camera housing. Plastic is your friend.

Step 4: Disconnect the Wires (If Removing the Entire Setup)

Now that the camera is off, you’ll see two small wires connected to the back of the mounting plate. These are usually secured with push-in connectors or small terminal screws.

  • If they’re push-in connectors, gently pull them straight out. They’re designed to release easily.
  • If they’re screws, use your Phillips screwdriver to loosen them, then pull the wires free.
  • Label the wires with masking tape (e.g., “Front” and “Common”) if you plan to reuse them later.

The wires are color-coded: usually red and white, or black and white. But don’t rely on color alone—label them. I once assumed “red = power” and connected them backward when reinstalling a different doorbell. It worked, but it was a lucky guess.

Once the wires are free, tuck them back into the wall opening or secure them with a wire nut if you’re leaving them in place.

Step 5: Remove the Mounting Plate from the Wall

The mounting plate is held by two or three small screws. These are often hidden under the plate itself or in small recesses.

  • Look for tiny holes or slots on the sides or bottom of the plate.
  • Use your small Phillips screwdriver to remove the screws.
  • As you unscrew, the plate will loosen. Support it with your hand so it doesn’t fall.

These screws are tiny—like, “if you drop one, it disappears into the grass” tiny. Work over a towel or cardboard to catch them.

If the screws are rusted or stripped, don’t panic. Try spraying a drop of penetrating oil (like WD-40) and wait a few minutes. Then gently turn with pliers if needed. Avoid using excessive force—it can crack the plate or strip the screw head completely.

Once the screws are out, the plate comes off easily.

Step 6: Patch the Wall (Optional but Smart)

Now you’re left with screw holes and possibly a small opening where the wires entered the wall. If you’re not installing a new doorbell right away, patching this keeps water out and looks better.

  • For small screw holes in siding or stucco, use exterior-grade caulk or a dab of spackling compound.
  • For larger openings (where wires entered), use a weatherproof wall plate or a grommet seal.
  • Let the patch dry, then paint to match your siding.

I once left the holes open because “I’ll just put up a new doorbell next week.” Two months later, I still hadn’t done it, and rain had started to seep into the wall. Not ideal.

If you’re returning the camera to Vivint, they usually don’t require you to patch the wall—but it’s a nice touch if you’re a tenant or selling the house.

Step 7: Store or Return the Camera

Now that it’s off, what do you do with it?

  • If you’re returning to Vivint: Check your contract or contact customer service. They often send a prepaid return label. Package it in its original box if possible, or use a padded envelope. Include any accessories (like extra screws or a chime).
  • If you’re keeping it: Store it in a dry, temperature-controlled place. Don’t toss it in the garage—heat and humidity can damage the electronics.
  • If you’re selling or giving it away: Reset it first. In the Vivint app, go to Device Settings > Factory Reset before removing it.

Vivint devices are tied to your account. If you give it to a friend without resetting, they won’t be able to use it without your login. And that’s just awkward.

Pro Tips & Common Mistakes to Avoid

Over the years, I’ve removed a dozen Vivint doorbells—some mine, some for friends, some during home flips. Here are the real-world insights I wish I’d known earlier:

Pro Tip #1: Work during daylight. Even with a flashlight, shadows make it hard to see the tiny screw slots and wire connectors. Natural light is your best tool.

Pro Tip #2: Use a magnetic screwdriver. The screws are so small, and if you drop one, a magnetic tip can help you fish it out from tight spaces.

Pro Tip #3: Don’t rush the pry step. The locking mechanism is designed to prevent theft. If it doesn’t come off easily, double-check that you’re prying in the right spot (bottom edge) and using a plastic tool.

Common Mistake #1: Pulling the camera straight off. I’ve seen people yank it, thinking it’s stuck. It’s not stuck—it’s sliding up. Pulling horizontally can break the internal pins or damage the mounting plate.

Common Mistake #2: Forgetting to disconnect in the app. If you skip this, the camera will keep sending “offline” alerts to your phone. It’s not dangerous, but it’s annoying—and if you’re moving, it might confuse the new homeowner.

Common Mistake #3: Leaving wires exposed. Even if you’re installing a new doorbell later, exposed wires can corrode or get damaged. Use a wire nut or tape them off temporarily.

Common Mistake #4: Using the wrong screwdriver. A regular Phillips #2 won’t fit. You need a small #0 or #1. I keep a precision screwdriver set just for smart home devices.

Also, if your doorbell is painted over (yes, people do this!), the mounting plate might be fused to the wall. Gently score around the edges with a utility knife to break the paint seal before removing the screws.

And if you’re renting, check your lease. Some landlords require you to leave smart devices in place or get permission before removing them. Don’t get hit with a repair fee because you didn’t ask first.

FAQs About How to Remove Vivint Doorbell Camera from Wall in 2026

Do I need to turn off power to remove my Vivint doorbell?

Not always. If you’re just removing the camera and leaving the wires in place (for a future doorbell), you don’t need to turn off power. The low-voltage wires are safe to touch. But if you’re removing the wires too—like when replacing the entire setup—yes, turn off the circuit breaker first. It prevents accidental shorts and protects your transformer.

Can I remove the doorbell without the mounting plate?

Technically, yes—but it’s not recommended. The mounting plate is designed to hold the camera securely and align the wires. If you try to remove the camera without detaching it from the plate first, you risk breaking the internal connectors or pulling the wires out of the wall. Always remove the camera from the plate, not with the plate.

What if the screws are stripped or rusted?

Don’t force it. Try a penetrating oil like WD-40 or PB Blaster. Spray a drop on the screw, wait 5–10 minutes, then gently turn with a screwdriver. If it’s still stuck, use needle-nose pliers to grip the screw head and turn. As a last resort, you can drill out the screw—but this can damage the mounting plate, so only do it if you’re not planning to reuse it.

Can I reuse the mounting plate for a new doorbell?

Yes! The Vivint mounting plate is compatible with many third-party doorbells (like Ring or Eufy) with a simple adapter. Just check the screw pattern. I’ve reused mine for a new Ring doorbell—saved me $20 on a new mount. But if your wall is damaged, it’s better to use a fresh plate.

Does Vivint charge for returning the doorbell?

It depends on your contract. If you’re within the initial 3- or 5-year term, Vivint may charge an early termination fee or a device recovery fee (usually $50–$100). If you’re past the term, you can usually return it for free. Always check your agreement or call customer service before removing it.

What if I lose a screw or the pry tool breaks?

It happens. Replacement screws are available online (search “Vivint doorbell mounting screws”). For the pry tool, a plastic spudger (used for phone repairs) works great. I keep a few in my toolbox—they’re cheap and multi-use.

Is it safe to remove the doorbell myself, or should I call a pro?

For most people, it’s safe and simple—especially if you’re just removing the camera and not the wires. But if you’re uncomfortable with tools, or if your doorbell is in a hard-to-reach spot (like a second-story entry), calling a pro is smart. Electricians or Vivint technicians can do it in under 15 minutes. The peace of mind is worth the cost.

Final Thoughts

Removing a Vivint doorbell camera from the wall isn’t rocket science—but it does require patience, the right tools, and a little know-how. I’ve seen people panic, call customer service, or even hire someone for $75 just to unscrew two tiny screws. You don’t have to.

Now that you know how to remove Vivint doorbell camera from wall in 2026, you can do it confidently—whether you’re moving, upgrading, or just decluttering. Just remember: slide up, not out. Label the wires. Patch the holes. And if in doubt, take a photo first.

The best part? Once it’s off, you’ve got options. Return it, store it, or even sell it (after a factory reset). And if you’re installing a new doorbell, you’re already halfway there.

So grab that screwdriver, head outside, and take back your front porch. You’ve got this.

One last thing: If you’re returning the device to Vivint, do it within a week. Delays can trigger account holds or late fees. And always get a tracking number—paperwork matters.