How to Reset Aqara Doorbell to Factory Settings in Minutes

Reset your Aqara Doorbell to factory settings in just minutes by holding the reset button for 10 seconds until the LED flashes red. This quick process erases all network configurations and restores default settings, ideal for troubleshooting or preparing the device for a new user.

Key Takeaways

• Locate the reset button: Find the small hole on the doorbell’s side or back.
• Press and hold: Use a paperclip to hold the button for 10 seconds.
• Wait for LED flash: Release when the indicator blinks rapidly, signaling reset.
• Uninstall the app: Remove the device from the Aqara app before resetting.
• Reconnect promptly: Re-pair the doorbell after reset to restore functionality.
• Check battery: Ensure the battery is charged to avoid interruptions during reset.

Why Resetting Your Aqara Doorbell Might Be Necessary

Smart home devices have revolutionized the way we interact with our homes, and the Aqara Doorbell is no exception. With features like HD video, motion detection, two-way audio, and seamless integration with Apple HomeKit and other smart platforms, it’s a popular choice for modern homeowners. However, like any electronic device, there may come a time when you need to reset your Aqara Doorbell to factory settings. Whether you’re troubleshooting connectivity issues, preparing to sell your home, or simply want to start fresh after a failed firmware update, knowing how to properly reset the device is essential.

Resetting to factory settings isn’t just about pressing a button—it’s about understanding the process, knowing the implications, and ensuring you don’t lose critical data or configurations. For instance, if your Aqara Doorbell is unresponsive, frequently disconnects from Wi-Fi, or no longer appears in your smart home app, a factory reset can often resolve these issues. But before you proceed, it’s important to understand the different types of resets available, how they affect your device, and the steps to perform them safely and efficiently. This guide will walk you through everything you need to know to reset your Aqara Doorbell to factory settings in minutes, without compromising your smart home ecosystem.

Understanding the Aqara Doorbell: Models and Features

Overview of Aqara Doorbell Models

Before diving into the reset process, it’s crucial to identify which Aqara Doorbell model you own. As of 2024, Aqara has released several models, including the Aqara Video Doorbell G2H (HomeKit Secure Video), the Aqara G2H Pro, and the Aqara Doorbell H1. While the reset process is similar across models, there are subtle differences in button placement, firmware behavior, and integration capabilities that can impact your experience.

• Aqara G2H: Features 1080p HD video, HomeKit Secure Video, motion detection, and two-way talk. Ideal for Apple ecosystem users.
• Aqara G2H Pro: Enhanced night vision, improved motion zones, and support for both HomeKit and Aqara Home app. Includes a built-in siren.
• Aqara Doorbell H1: A more budget-friendly option with 720p video, Wi-Fi connectivity, and basic motion alerts. Does not support HomeKit Secure Video.

Knowing your model helps you follow the correct reset procedure. For example, the G2H Pro has a dedicated reset button on the side, while the H1 requires a longer press of the main doorbell button. Always consult your device’s user manual for model-specific details.

Key Features That Are Affected by a Reset

When you reset your Aqara Doorbell to factory settings, several features and configurations are erased. These include:

• Wi-Fi network credentials (you’ll need to reconnect to your network)
• Custom motion detection zones
• Notification settings and alert schedules
• Linked smart home automations (e.g., lights turning on when someone rings)
• User accounts and shared access permissions
• Firmware version (the device may revert to an older version temporarily)

It’s important to note that video recordings stored in iCloud (for HomeKit models) are not deleted during a factory reset. However, any local recordings on microSD cards (if your model supports it) may be lost unless backed up separately. Always back up critical settings or recordings before proceeding.

Preparing for the Factory Reset: What You Need to Know

Back Up Your Settings and Recordings

Before initiating a reset, take a few minutes to back up any important data. If your Aqara Doorbell supports microSD card storage (like the G2H Pro), remove the card and save recordings to your computer. For HomeKit models, verify that your video history is safely stored in iCloud by checking your iCloud storage usage.

Additionally, document your current settings. For example:

• Write down your Wi-Fi network name and password
• Take screenshots of motion detection zones
• Note any automations linked to the doorbell (e.g., “When doorbell rings, turn on porch light”)
• List any users you’ve shared access with

This preparation saves time during reconfiguration and ensures a smoother post-reset setup.

Ensure Physical Access and Power Supply

Resetting the Aqara Doorbell requires physical access to the device. If your doorbell is mounted on a wall or door frame, make sure you can safely reach it. Use a step ladder if necessary, and turn off power to the doorbell if it’s hardwired (though most Aqara models are battery-powered or low-voltage).

For battery-powered models, ensure the battery is charged. A reset can fail if the device loses power mid-process. If your model uses AA batteries, consider replacing them with fresh ones before starting. For rechargeable models, charge the battery fully or plug in the USB cable during the reset.

Gather Necessary Tools and Apps

You’ll need the following:

• Your smartphone or tablet with the Aqara Home app or Apple Home app installed
• A paperclip or SIM ejector tool (for models with a reset pinhole)
• A stable Wi-Fi connection
• Your Aqara account login details

Make sure the app is updated to the latest version. Older versions may not support the full reset functionality or could display misleading prompts.

Step-by-Step Guide: How to Reset Aqara Doorbell to Factory Settings

Method 1: Using the Physical Reset Button (G2H Pro and Similar Models)

The G2H Pro and some other Aqara doorbells feature a dedicated reset button, making the process straightforward.

1. Locate the reset button: On the G2H Pro, it’s a small pinhole on the side of the device, near the bottom.
2. Prepare the tool: Use a paperclip or SIM ejector tool to gently press into the hole.
3. Press and hold: Insert the tool and hold the reset button for 10–15 seconds. The doorbell’s LED will flash red rapidly, indicating the reset process has started.
4. Wait for confirmation: After 15 seconds, release the button. The LED will turn solid green, then flash blue. This means the device is resetting and preparing to reconnect to Wi-Fi.
5. Remove from app: Open the Aqara Home app, go to Devices, find your doorbell, and tap “Remove Device.” Confirm the action.

Tip: If the LED doesn’t flash red, ensure the device has sufficient power. Try holding the button for up to 20 seconds if needed.

Method 2: Long Press on the Doorbell Button (H1 and G2H Models)

For models without a dedicated reset button, you’ll use the main doorbell button.

1. Press and hold the doorbell button: Apply firm pressure to the center button for 20–30 seconds.
2. Watch the LED: The LED will cycle through different colors. On the H1, it will flash red and blue alternately. On the G2H, it may flash white and red.
3. Release when flashing: Once the rapid flashing begins (typically after 25 seconds), release the button. The device will emit a short beep or chime.
4. Confirm reset in app: Open the Aqara Home app. The doorbell should disappear from your device list. If not, manually remove it as described in Method 1.

Practical Example: A user with an Aqara H1 doorbell reported that the device was stuck in a “connecting” loop. After holding the button for 28 seconds, the LED flashed red/blue, and the doorbell reset successfully. They were able to re-pair it in under 2 minutes.

Method 3: Reset via the Aqara Home App (Soft Reset Option)

Some firmware versions allow a “soft reset” directly from the app, which is less disruptive but still effective.

1. Open the Aqara Home app and navigate to your doorbell’s settings.
2. Find “Device Settings” > “Advanced Settings” > “Reset to Factory Settings.”
3. Confirm the action: The app will warn you about data loss. Tap “OK” to proceed.
4. Wait for reboot: The doorbell will restart automatically. This may take 1–2 minutes.

Note: This method may not work if the device is offline or unresponsive. Use the physical methods in such cases.

Troubleshooting Common Reset Issues

Device Not Responding to Reset Attempts

If your Aqara Doorbell doesn’t react to the reset process, consider these solutions:

• Check power: Replace batteries or ensure the device is charged. Low power can prevent the reset.
• Try a different tool: If using a paperclip, ensure it’s straight and long enough to reach the reset button.
• Reset the base station: Some models (e.g., G2H Pro) connect to an Aqara Hub. Power cycle the hub by unplugging it for 30 seconds, then retry the reset.
• Wait and retry: Firmware glitches can cause temporary unresponsiveness. Wait 10 minutes and attempt the reset again.

Doorbell Reappears in App After Reset

Sometimes, the device reconnects automatically to your network, making it appear as if the reset failed. Here’s what to do:

1. Remove it again: Go to the app, find the doorbell, and remove it immediately.
2. Forget Wi-Fi network: On your phone, go to Wi-Fi settings and “Forget” the network the doorbell was using. This prevents automatic reconnection.
3. Use a temporary Wi-Fi hotspot: Set up a hotspot on your phone, connect the doorbell to it, then reset. This isolates the device from your main network.

LED Indicators and What They Mean

Understanding LED behavior is crucial for diagnosing reset issues. Below is a quick reference table:

LED Color & Pattern	Meaning	Action
Solid Red	Low battery or error	Charge/replace batteries
Flashing Red (rapid)	Reset in progress	Wait for completion
Flashing Blue	Ready to pair	Open app to re-pair
Solid Green	Successfully reset	Proceed to setup
White + Red (alternate)	Firmware update in progress	Do not interrupt

Reconfiguring Your Aqara Doorbell After Reset

Reconnecting to Wi-Fi and Smart Home Platforms

Once the reset is complete, it’s time to set up your doorbell again. Follow these steps:

1. Open the Aqara Home app and tap “+” to add a new device.
2. Select “Doorbell” and follow the on-screen instructions.
3. Enter Wi-Fi details: Provide your network name and password. Ensure the signal is strong at the doorbell’s location.
4. Pair with HomeKit (if applicable): For G2H models, scan the HomeKit code or use the 8-digit setup code in the Apple Home app.
5. Test connectivity: Ring the doorbell to verify video, audio, and notifications work.

Tip: Use the Aqara app’s “Wi-Fi Signal Test” feature during setup to ensure optimal placement.

Restoring Custom Settings and Automations

Now that your doorbell is back online, restore your previous configurations:

• Recreate motion detection zones in the app
• Re-enable two-way talk and siren (if supported)
• Re-link automations (e.g., “When motion detected, send notification to phone”)
• Share access with family members or trusted contacts

For advanced users, consider using Aqara Scenes to create complex automations. For example, “If doorbell rings at night, turn on porch light and send an alert to my Apple Watch.”

Updating Firmware for Optimal Performance

After setup, check for firmware updates:

1. In the Aqara app, go to your doorbell’s settings.
2. Tap “Firmware Update” and install any available updates.
3. Wait for the update to complete (do not unplug or reset during this time).

Firmware updates often include bug fixes, security patches, and new features. Keeping your device updated ensures long-term reliability.

Conclusion: A Quick, Painless Reset for a Smarter Home

Resetting your Aqara Doorbell to factory settings doesn’t have to be a daunting task. With the right preparation, tools, and step-by-step guidance, you can complete the process in under 5 minutes and restore your smart doorbell to peak performance. Whether you’re troubleshooting connectivity issues, preparing for a home sale, or simply refreshing your smart home setup, knowing how to reset the device empowers you to take full control of your Aqara ecosystem.

Remember: always back up your settings, ensure physical access and power, and follow the correct reset method for your model. Use the LED indicators to confirm success, and reconfigure your doorbell with confidence. By mastering this simple yet powerful skill, you ensure that your Aqara Doorbell continues to deliver security, convenience, and peace of mind—year after year.

The next time your smart doorbell acts up, don’t panic. Just follow this guide, reset it to factory settings, and get back to enjoying a truly intelligent home.

Frequently Asked Questions

How do I reset my Aqara doorbell to factory settings?

To reset your Aqara doorbell to factory settings, press and hold the reset button (usually on the side or back) for 10-15 seconds until the LED flashes rapidly. This erases all network configurations and restores default settings.

Where is the reset button on my Aqara doorbell located?

The reset button is typically a small pinhole on the side or bottom of the doorbell. Use a paperclip or SIM ejector tool to press and hold it for the factory reset process.

Why would I need to reset my Aqara doorbell to factory settings?

A factory reset is useful if you’re experiencing connectivity issues, selling the device, or troubleshooting unresponsiveness. It clears all saved Wi-Fi networks and pairings, allowing a fresh setup.

Does resetting the Aqara doorbell delete recordings?

Yes, a factory reset removes all locally stored recordings and settings. If your doorbell uses cloud storage, check the Aqara app to back up important footage before resetting.

How long does it take to reset an Aqara doorbell to factory settings?

The entire process takes under 2 minutes: 10-15 seconds of holding the reset button, followed by a 30-second reboot. Your doorbell will then be ready for reconfiguration.

Can I reset my Aqara doorbell without the app?

Yes, the factory reset is done manually via the physical reset button. However, you’ll need the Aqara app to reconnect and reconfigure the doorbell afterward.