Ezviz cameras help keep your home safe. But, sometimes you need to reset the password. This guide will help you do that.
Why Reset the Password?
There are many reasons to reset the password. You may forget it. Or, someone else may know it. A new password keeps your camera safe.
Things You Will Need
- Your Ezviz camera
- Ezviz app on your phone
- Internet connection
- A pen or a small tool
Steps to Reset the Password
Follow these steps to reset your Ezviz camera password. It is easy and quick.
Step 1: Open The Ezviz App
First, open the Ezviz app on your phone. Make sure you are logged in.
Step 2: Find Your Camera
Next, find your camera in the app. It will be listed under “My Devices.”
Step 3: Go To Settings
Click on your camera. Then, go to the settings menu. You will see this icon: ⚙️.
Step 4: Reset The Camera
Look for the “Reset” option. It is usually under “Device Information.” Click on “Reset.”
Step 5: Press The Reset Button
Now, find the reset button on your camera. It is small and hidden. You may need a pen or small tool. Press and hold the reset button for 10 seconds.
Step 6: Wait For The Camera To Restart
The camera will turn off and on. This may take a few minutes. Wait for it to finish.
Step 7: Add The Camera Again
Open the Ezviz app again. Go to “Add Device.” Follow the steps to add your camera back. You will create a new password during this process.
Tips to Keep Your Password Safe
- Use a strong password. Mix letters, numbers, and symbols.
- Change your password often. Every few months is good.
- Do not share your password with others.
- Write your password down. Keep it in a safe place.
Common Problems and Solutions
Sometimes, you may face problems. Here are some common ones and how to fix them.
Problem: Cannot Find The Reset Button
Solution: Check the manual. It will show you where the button is. If you do not have the manual, search online. Type “Ezviz camera model name reset button location.”
Problem: Camera Does Not Restart
Solution: Make sure you hold the button for 10 seconds. If it still does not work, unplug the camera. Wait for a minute, then plug it back in.
Problem: Cannot Add Camera Back
Solution: Check your internet connection. Make sure your phone and camera are on the same network. Restart your phone and try again.
Conclusion
Resetting your Ezviz camera password is easy. Just follow the steps. Always keep your password safe. If you have problems, use the tips to fix them. Stay safe and enjoy your Ezviz camera.