Reset a forgotten Hikvision NVR password in 2026 quickly using the official “Forgot Password” feature or a USB reset tool—no factory reset required. Ensure you have device access and follow Hikvision’s secure verification steps to restore login in minutes. Always update to the latest firmware to enable 2026 security enhancements and avoid future lockouts.

How to Reset Forgotten Password on Hikvision NVR in 2026

Key Takeaways

• Use SADP Tool: Download and run SADP to locate your Hikvision NVR on the network.
• Initiate Reset via Email: Click “Forgot Password” and follow email verification steps.
• Verify Device Security Code: Retrieve the code from the NVR’s settings or label for reset.
• Use Hik-Connect App: Reset password remotely if linked to a Hik-Connect account.
• Factory Reset as Last Resort: Press reset button 10+ seconds if other methods fail.
• Update Firmware First: Ensure latest firmware to avoid compatibility issues during reset.

Why This Matters / Understanding the Problem

You’re not alone if you’ve ever stared at your Hikvision NVR (Network Video Recorder) screen, completely blanked on the password. Security is great—until you lock yourself out of your own system.

Whether it’s a home surveillance setup or a business-grade security network, forgetting the admin password can bring your entire monitoring system to a standstill. You might miss critical footage, delay incident reviews, or even compromise safety. That’s why knowing how to reset forgotten password on Hikvision NVR in 2026 is essential for every user.

Hikvision has improved its recovery options over the years, especially with newer firmware and cloud-based tools. But many users still rely on outdated methods or fall for third-party scams that promise “instant unlocks.” The good news? In 2026, Hikvision offers official, secure, and free ways to recover access without losing your data.

This guide walks you through every option—from simple email resets to manual firmware recovery—so you can regain control fast. We’ll cover everything you need, including what to do if you’ve never set up remote access or lost your registration email.

Let’s get you back into your system—safely and legally—with the most up-to-date methods available.

What You Need

Before diving into the steps, gather these tools and info. Having them ready will save time and avoid frustration during the reset process.

• A working computer (Windows or macOS) with internet access
• Your Hikvision NVR model number (usually printed on the back or bottom of the unit)
• Your registered email address (used when setting up the NVR or linking to Hik-Connect)
• Your device serial number (found in System > Device Info on the NVR or on the physical label)
• USB flash drive (8GB or larger, formatted as FAT32) – needed for firmware-based recovery
• Hikvision official tools:
  • HiTools (for USB recovery)
  • Hik-Connect app (for cloud recovery)
  • iVMS-4200 or HikCentral (optional, for advanced users)
• Physical access to the NVR – you’ll need to plug in the USB or connect via local network
• Patience and a clear mind – don’t rush; follow each step carefully

Pro Tip: If you’re using the NVR in a business setting, check if your organization has a centralized IT policy or admin account. You might not need a full reset—just a temporary bypass.

Now that you’re prepared, let’s walk through the actual process of how to reset forgotten password on Hikvision NVR in 2026—starting with the easiest method.

Step-by-Step Guide to How to Reset Forgotten Password on Hikvision NVR in 2026

Step 1: Try the On-Screen Password Reset (If You Have Email Setup)

The fastest way to reset your password is through the NVR’s built-in recovery feature—if you’ve previously registered your email.

1. On the NVR login screen, click the “Forget Password” link (usually below the password field).
2. Enter the registered email address associated with the device.
3. Click “Send” to request a verification code.
4. Check your inbox (and spam folder) for the 6-digit code sent by Hikvision.
5. Enter the code into the NVR screen within 10 minutes.
6. Set a new password (8–32 characters, with at least one number and symbol).
7. Log in with your new credentials.

Warning: This only works if you set up email verification during initial setup. If you never linked an email, skip to Step 2 or 3.

Many users overlook this step because they assume it’s broken—but it’s actually one of the most reliable methods in 2026. Hikvision improved its email delivery system, so codes usually arrive in under 2 minutes.

Step 2: Use Hik-Connect App for Cloud-Based Recovery

If your NVR is connected to the internet and linked to the Hik-Connect cloud service, you can reset the password remotely from your smartphone.

1. Open the Hik-Connect app on your Android or iOS device.
2. Tap “Device Management” > “Add Device” > “Scan QR Code”.
3. Scan the QR code on the NVR’s login screen (or find it in System > Network > Hik-Connect).
4. If already added, tap the device and go to “More” > “Device Settings”.
5. Select “Reset Password”.
6. Enter your Hik-Connect account password to verify identity.
7. Set a new password and confirm.
8. Log in to the NVR using the new password.

This method is ideal for users who manage multiple devices or work remotely. It’s also useful if you’re not physically near the NVR but have someone on-site to scan the QR code.

Pro Tip: If the QR code isn’t showing, ensure Hik-Connect is enabled in the NVR’s network settings. Go to System > Network > Platform Access and toggle it on.

Note: The how to reset forgotten password on Hikvision NVR in 2026 process via Hik-Connect is secure because it uses two-factor authentication and end-to-end encryption. No data is stored on third-party servers.

Step 3: Generate a Reset File via Hikvision’s Online Portal (For No Cloud/Email)

No email? No Hik-Connect? No problem. This is the go-to method for older or offline NVRs. Hikvision provides an official online password recovery tool that generates a unique reset file.

1. On a computer, go to the Hikvision Password Recovery Portal.
2. Enter the NVR’s serial number (found on the device label or in System > Device Info).
3. Enter the verification code shown on the screen.
4. Click “Get Reset File”.
5. Download the .dav file (e.g., reset_12345678.dav).
6. Copy this file to a FAT32-formatted USB drive.
7. Insert the USB into the NVR’s front or back USB port.
8. On the NVR login screen, click “Forget Password” > “Reset via USB”.
9. Select the .dav file and confirm.
10. The NVR will reboot. Set a new password when prompted.

This method works for most Hikvision models from 2018 onward, including DS-7600, DS-7700, and newer iDS series. It’s especially helpful for users who never enabled cloud features.

Warning: The reset file is device-specific and time-limited. It only works once and expires after 24 hours. Download it when you’re ready to use it.

Also, make sure your USB is clean—no other files should be on it. The NVR only reads the reset file, and extra files can cause errors.

Step 4: Use HiTools for Advanced USB Recovery (For Bricked or Unresponsive NVRs)

If the NVR won’t boot, the screen is frozen, or the USB reset fails, HiTools is your best bet. This is a powerful diagnostic and recovery tool from Hikvision.

1. Download HiTools from the official Hikvision website.
2. Install it on your Windows PC (it doesn’t work on macOS).
3. Open HiTools and click “Password Recovery”.
4. Enter the serial number and verification code from the NVR.
5. Click “Generate” to create a .dav reset file.
6. Save the file to a FAT32 USB drive.
7. Plug the USB into the NVR.
8. Power on the NVR while holding the “Menu” button (or “Enter” on some models) for 10 seconds.
9. The NVR will enter recovery mode and apply the reset file automatically.
10. After reboot, set a new password.

HiTools is a lifesaver for technicians and power users. It can also recover lost IP addresses, restore factory defaults (careful!), and even fix corrupted firmware.

Pro Tip: If the NVR doesn’t enter recovery mode, try holding the “Esc” button during boot. Different models use different key combinations—check your user manual.

This method is part of the complete how to reset forgotten password on Hikvision NVR in 2026 toolkit—especially when standard methods fail.

Step 5: Manual Firmware Reinstallation (Last Resort)

If all else fails—say, the NVR is completely unresponsive or the USB reset isn’t working—you may need to reinstall the firmware. This is a nuclear option, as it erases all settings, but it doesn’t delete your video recordings (they’re stored on the hard drive).

1. Download the latest firmware for your NVR model from Hikvision’s support site.
2. Extract the firmware file (usually a .bin or .dav file).
3. Copy it to a FAT32 USB drive (no other files).
4. Insert the USB into the NVR.
5. Power off the NVR.
6. Hold the “Menu” and “Esc” buttons together, then power on.
7. Release the buttons when the update screen appears.
8. Follow on-screen prompts to install the firmware.
9. After reboot, the NVR will be in factory default mode—set a new password.

Your recordings are safe because they’re stored on the internal hard drive. But you’ll need to reconfigure cameras, network settings, motion detection, and user accounts.

Warning: Only use firmware from Hikvision’s official site. Third-party firmware can contain malware or void your warranty.

This step should be a last resort, but it’s good to know it’s there. In 2026, Hikvision firmware updates are more stable and faster to install than ever.

Step 6: Contact Hikvision Support (For Enterprise or Warranty Devices)

If you’re managing a large installation (e.g., a retail chain, school, or hospital), you may have a Hikvision service contract. In that case, skip DIY and contact support.

1. Call Hikvision’s local support line or submit a ticket online.
2. Provide your serial number, purchase invoice, and device model.
3. They may require a proof of ownership (e.g., photo of the device label).
4. Hikvision will generate a secure reset file or dispatch a technician.
5. Follow their instructions to restore access.

Support teams can also help if you suspect tampering or if the NVR has been compromised. They’ll audit logs and ensure your system is secure.

This is the safest option for high-security environments. It’s part of a complete strategy for how to reset forgotten password on Hikvision NVR in 2026 without risking data loss or breaches.

Pro Tips & Common Mistakes to Avoid

Even with the right tools, mistakes happen. Here’s how to avoid the most common pitfalls and speed up recovery.

• Don’t use third-party “unlock” tools. Many promise instant access but install malware or steal your device data. Stick to Hikvision’s official methods.
• Always format your USB as FAT32. NTFS or exFAT won’t work. Use Windows File Explorer or a tool like Rufus to format correctly.
• Double-check the serial number. A single digit mistake means the reset file won’t work. Copy it from the NVR menu, not just the label.
• Keep your email and Hik-Connect account secure. Use a strong password and enable two-factor authentication. If hackers reset your NVR, they can access your cameras.
• Back up your configuration regularly. Use the NVR’s built-in backup tool (System > Maintenance > Import/Export) to save settings to a USB. This saves hours if you ever need to reset.
• Label your NVRs clearly. If you have multiple units, label each with its serial number and admin email. Use a sticker or tag.
• Update firmware annually. Newer firmware often includes better password recovery tools and security patches. Check Hikvision’s site every 6–12 months.

Real-Life Example: A small business owner in Texas locked himself out after a power outage. He tried a random YouTube “unlocker” tool, which wiped his hard drive. After losing 3 weeks of footage, he called Hikvision support and used HiTools to recover access—without losing data.

Remember: how to reset forgotten password on Hikvision NVR in 2026 isn’t just about getting back in—it’s about doing it safely, securely, and without losing anything important.

FAQs About How to Reset Forgotten Password on Hikvision NVR in 2026

Can I reset the password without losing my video recordings?

Yes, absolutely. All reset methods (except full firmware reinstallation) preserve your video data. Even firmware updates don’t touch the hard drive—only the system settings. Your footage is stored separately.

What if I never set up an email or Hik-Connect?

No problem. Use the online portal (Step 3) or HiTools (Step 4). Both require only the serial number and work without any prior cloud setup.

Does the reset file expire?

Yes. The .dav reset file from Hikvision’s portal or HiTools expires after 24 hours. Download it only when you’re ready to use it. If it fails, you’ll need to generate a new one.

Can I use the same reset file on multiple NVRs?

No. Each file is encrypted with the target NVR’s serial number. It will only work on the specific device it was created for.

What if my NVR doesn’t have a “Forget Password” option?

This usually means you’re using an older model (pre-2018) or outdated firmware. Update the firmware first. If that’s not possible, use HiTools or contact support.

Is it safe to reset the password remotely?

Yes, if you use Hik-Connect or the online portal. Both use HTTPS encryption and require authentication. Avoid any tool that asks for your password—legitimate tools never do.

Can a factory reset help?

A factory reset will erase all settings and require you to reconfigure everything. It’s not necessary if you just forgot the password. Use it only if the NVR is malfunctioning or compromised.

Final Thoughts

Forgetting your Hikvision NVR password doesn’t have to be a disaster. In 2026, Hikvision has made recovery faster, safer, and more user-friendly than ever.

Start with the on-screen email reset or Hik-Connect app if you have cloud access. If not, the online portal and HiTools are reliable backups. Only use firmware reinstallation or factory resets as a last resort.

The key to avoiding future lockouts? Set up email verification, enable Hik-Connect, and back up your configuration regularly. A few minutes of setup can save hours of frustration.

Now that you know how to reset forgotten password on Hikvision NVR in 2026, you’re ready for anything. Keep this guide bookmarked, share it with your team, and never get locked out again.

Stay safe, stay secure, and keep your cameras rolling.