How to Reset My Aqara Doorbell Quick and Easy Guide

Reset your Aqara Doorbell in seconds by pressing and holding the reset button (or pairing button) for 10–15 seconds until the LED flashes rapidly. This quick and easy fix erases all settings, restoring factory defaults and resolving connectivity issues—ideal before re-pairing or troubleshooting.

Key Takeaways

• Locate the reset button: Find the small hole on the side of your Aqara doorbell.
• Use a paperclip: Insert it into the hole to press the reset button firmly.
• Hold for 10 seconds: Keep the button pressed until the LED flashes rapidly.
• Wait for reboot: Allow the doorbell 1-2 minutes to restart completely.
• Reconnect to app: Follow in-app instructions to re-pair your doorbell.
• Check firmware updates: Ensure your device has the latest software post-reset.

Why You Might Need to Reset Your Aqara Doorbell

Smart doorbells have revolutionized home security and convenience, and the Aqara doorbell stands out as one of the most reliable options on the market. Whether you’re using the Aqara Video Doorbell G2H, G2H Pro, or a wired model like the Aqara D100, these devices integrate seamlessly with Apple HomeKit, Google Home, and Amazon Alexa. But like any smart device, they occasionally require troubleshooting—especially when connectivity issues, firmware glitches, or configuration problems arise. One of the most effective and often recommended solutions is to reset your Aqara doorbell.

Resetting your Aqara doorbell isn’t just about fixing errors. It’s also a crucial step when you’re moving homes, selling your device, or upgrading your smart home ecosystem. A reset clears all stored data, restores factory settings, and allows the device to be re-paired with your new network or user account. While the process may sound daunting to first-time users, it’s actually quite straightforward—especially when you follow a clear, step-by-step guide. In this article, we’ll walk you through everything you need to know about how to reset your Aqara doorbell, covering different models, methods, and best practices to ensure a smooth experience. Whether you’re a tech novice or a seasoned smart home enthusiast, this guide will help you get your doorbell back in working order quickly and efficiently.

Understanding the Different Types of Aqara Doorbell Resets

Before diving into the actual reset process, it’s important to understand that not all resets are the same. Aqara doorbells support several types of resets, each serving a different purpose. Knowing which type you need will help you avoid unnecessary steps and ensure the best outcome for your situation.

Soft Reset (Reboot)

A soft reset, also known as a reboot, is the simplest form of reset. It temporarily restarts the device without erasing any settings or data. This is ideal if your doorbell is frozen, unresponsive, or experiencing minor software hiccups.

• Use case: The doorbell is not responding to motion or button presses but still shows a connection in the app.
• How it works: Disconnect and reconnect power (for wired models) or remove and reinsert the battery (for battery-powered models).
• Tip: Always wait at least 30 seconds before reconnecting power to allow internal capacitors to discharge.

For example, if your Aqara G2H Pro stops sending notifications but appears online in the Aqara app, a soft reset may resolve the issue. Simply power cycle the device and wait for it to reconnect to your Wi-Fi network.

Factory Reset (Hard Reset)

A factory reset erases all user data, network settings, and paired accounts. This is the go-to method when you’re preparing to sell your doorbell, switching to a new home network, or troubleshooting persistent connectivity or pairing issues.

• Use case: You’re moving to a new house, upgrading your router, or the doorbell won’t connect to Wi-Fi after multiple attempts.
• How it works: Triggered via a physical button or app command, depending on the model.
• Tip: A factory reset cannot be undone. Make sure you’ve backed up any important recordings or settings before proceeding.

For instance, if you’re replacing your old router and your Aqara doorbell refuses to connect to the new SSID, a factory reset will clear the old network profile and allow you to reconfigure it from scratch.

Network Reset (Wi-Fi Reset Only)

Some Aqara models allow you to reset only the Wi-Fi settings while keeping other configurations intact. This is useful if you’re changing Wi-Fi networks but want to retain your automation rules or HomeKit pairing.

• Use case: Switching from 2.4GHz to 5GHz (if supported), or changing your Wi-Fi password.
• How it works: Done through the Aqara Home app under device settings.
• Note: Not all models support this feature. Check your device’s manual or app interface to confirm.

For example, the Aqara G2H (Pro) supports Wi-Fi reset via the app, allowing you to update your network without losing your HomeKit integration or custom motion zones.

Step-by-Step Guide to Factory Reset Your Aqara Doorbell

Now that you understand the different types of resets, let’s focus on the most common and comprehensive method: the factory reset. This section provides detailed, model-specific instructions to ensure a successful reset across various Aqara doorbell models.

For Aqara Video Doorbell G2H and G2H Pro (Battery-Powered)

The G2H and G2H Pro are popular battery-powered models known for their 1080p video, two-way audio, and HomeKit compatibility. Here’s how to reset them:

1. Locate the reset button: On the back of the doorbell, find the small pinhole labeled “Reset” near the charging port.
2. Use a paperclip or SIM ejector tool: Insert the tool into the hole and press and hold the button for 10 seconds.
3. Observe the LED indicator: The LED will flash red and blue alternately, signaling the reset process has started.
4. Wait for completion: After about 30–60 seconds, the LED will turn solid blue, indicating the reset is complete.
5. Remove from app: Open the Aqara Home app, go to the device, and tap “Remove Device” to unpair it from your account.

Pro Tip: After resetting, wait 2–3 minutes before attempting to re-pair. This allows the device to fully initialize and broadcast its pairing signal.

For Aqara D100 (Wired Doorbell)

The Aqara D100 is a wired model designed for permanent installation. The reset process differs slightly due to its power source.

1. Turn off power at the circuit breaker: Safety first! Disconnect the power to avoid electrical hazards.
2. Locate the reset button: Found inside the doorbell housing, accessible after removing the front cover (usually secured with a screw).
3. Press and hold for 10 seconds: Use a tool to press the button while the power is off.
4. Restore power: Turn the breaker back on. The doorbell will power up and enter reset mode.
5. LED confirmation: A blinking red/blue LED indicates the reset is in progress. Solid blue means it’s ready.
6. Unpair in the app: Remove the device from the Aqara Home app.

Important: Always double-check that the power is off using a voltage tester before opening the device. Wired models carry live electricity when powered.

For Aqara Doorbell H1 (Wired with Chime)

The H1 model includes an indoor chime unit. Resetting requires attention to both components.

1. Reset the doorbell unit: Follow the same 10-second button press on the outdoor unit.
2. Reset the chime unit: On the indoor chime, press and hold the pairing button (usually on the side) for 10 seconds until the LED flashes.
3. Unpair both devices: Remove them separately in the Aqara app.

Tip: After resetting, re-pair the chime first, then the doorbell, to ensure proper communication between units.

Using the Aqara Home App (Alternative Method)

Some models allow a software-based reset through the app, which is safer and more convenient.

1. Open the Aqara Home app and log in.
2. Navigate to your doorbell device.
3. Tap the three-dot menu (⋮) or gear icon for settings.
4. Select “Remove Device” or “Reset Device”.
5. Confirm the action. The app will guide you through the process.

Note: This method only works if the device is still connected to your network. If it’s offline, you must use the physical button method.

Re-Pairing Your Aqara Doorbell After Reset

Once your doorbell is reset, it’s time to set it up again. Re-pairing ensures it reconnects to your Wi-Fi, syncs with your smart home platform, and resumes normal operation. Here’s how to do it smoothly.

Reconnecting to Wi-Fi

Wi-Fi setup is the first and most critical step. Aqara doorbells only support 2.4GHz networks—5GHz is not compatible. Make sure your router is broadcasting a 2.4GHz SSID.

1. Open the Aqara Home app and tap the “+” icon to add a new device.
2. Select “Doorbell” and follow the on-screen instructions.
3. When prompted, enter your Wi-Fi name (SSID) and password.
4. Wait for the app to detect the doorbell’s pairing signal (usually via QR code scan or audio tone).
5. Confirm the connection. The LED should turn solid green or blue.

Tip: If the doorbell doesn’t appear in the app, ensure it’s in pairing mode (LED blinking rapidly) and that your phone is connected to the 2.4GHz network.

Reintegrating with Smart Home Platforms

If you use HomeKit, Google Home, or Alexa, you’ll need to re-pair the doorbell with these ecosystems.

• Apple HomeKit: After adding the doorbell in the Aqara app, tap “Add to Home” and scan the HomeKit code (on the device or manual). The doorbell will appear in the Home app.
• Google Home: Open the Google Home app, tap “+” > “Set up device” > “Works with Google,” and link your Aqara account.
• Amazon Alexa: Go to the Alexa app, tap “Devices” > “+” > “Add Device” > “Doorbell,” and follow the prompts to discover the Aqara doorbell.

Example: After resetting your G2H Pro, you can restore your “Front Door” camera view in the Home app and re-enable notifications for package deliveries.

Restoring Custom Settings

While a reset erases settings, you can quickly restore them:

• Re-enable motion detection zones (e.g., ignore the sidewalk).
• Set recording schedules (e.g., only at night).
• Reconfigure two-way audio volume and chime volume.
• Re-pair any wireless chimes or smart locks.

Pro Tip: Take screenshots of your settings before a reset so you can easily restore them afterward.

Troubleshooting Common Reset Issues

Even with the best instructions, problems can arise. Here are solutions to the most common issues users face when resetting their Aqara doorbell.

Doorbell Won’t Enter Reset Mode

If the LED doesn’t flash after pressing the reset button:

• Check power: For battery models, ensure the battery is charged (at least 20%). For wired models, verify the power is on.
• Press duration: Hold the button for exactly 10 seconds—too short won’t trigger, too long may cause damage.
• Button alignment: Make sure the tool is fully inserted and pressing the internal switch.
• Firmware lock: Some older firmware versions prevent reset. Update the firmware via the app first.

Example: A user with a G2H Pro held the button for 5 seconds and wondered why nothing happened. Extending to 10 seconds fixed the issue.

Wi-Fi Connection Fails After Reset

If the doorbell won’t connect to your network:

• Verify SSID and password: Typos are common. Re-enter carefully.
• Disable 5GHz temporarily: Some routers use band steering. Manually connect to 2.4GHz.
• Check signal strength: Move the router closer or use a Wi-Fi extender. The doorbell needs at least -65dBm signal.
• Reset router: A reboot can resolve IP conflicts or DHCP issues.

Tip: Use a Wi-Fi analyzer app (e.g., Wi-Fi Analyzer for Android) to check signal strength at the doorbell location.

App Doesn’t Recognize the Doorbell

If the Aqara app can’t find the device:

• Restart the app: Close and reopen it.
• Check Bluetooth: Enable Bluetooth on your phone—it’s used during pairing.
• Update the app: Use the latest version from the App Store or Google Play.
• Clear app cache: On Android, go to Settings > Apps > Aqara Home > Storage > Clear Cache.

Note: If using HomeKit, ensure your iPhone is on the same network as the doorbell.

Best Practices and Maintenance Tips

To minimize the need for resets and extend the life of your Aqara doorbell, follow these maintenance and usage best practices.

Regular Firmware Updates

Aqara frequently releases firmware updates to fix bugs, improve security, and add features. Enable auto-updates in the Aqara app settings, or check manually every 2–3 months.

• How to update: In the app, go to device settings > Firmware Update.
• Tip: Update during off-peak hours to avoid interruptions.

Optimal Wi-Fi Placement

Wi-Fi is the lifeline of your smart doorbell. Poor signal leads to disconnections and resets.

• Place your router within 15–20 meters of the doorbell.
• Use a Wi-Fi extender or mesh system if the signal is weak.
• Avoid placing the doorbell behind metal doors or thick concrete walls.

Example: A user in a brick home added a mesh satellite near the front door, improving signal from -75dBm to -55dBm.

Cleaning and Physical Maintenance

Keep the doorbell clean to prevent sensor blockage and overheating.

• Wipe the lens with a microfiber cloth monthly.
• Check for debris in the speaker and microphone ports.
• For wired models, inspect the wiring annually for wear.

Data Table: Aqara Doorbell Reset Comparison

Model	Reset Type	Button Location	Duration	App Reset?	Notes
G2H	Factory	Back (pinhole)	10 seconds	Yes	Battery-powered; supports HomeKit
G2H Pro	Factory	Back (pinhole)	10 seconds	Yes	Improved night vision; Wi-Fi reset via app
D100	Factory	Inside housing	10 seconds (power off)	No	Wired; requires power disconnect
H1	Factory	Doorbell & chime	10 seconds each	Yes (chime only)	Includes indoor chime unit

Conclusion

Resetting your Aqara doorbell doesn’t have to be a stressful or confusing process. Whether you’re dealing with a frozen device, switching networks, or preparing to sell your smart home gear, knowing how to properly reset your doorbell is an essential skill. This guide has covered everything from understanding different reset types to step-by-step instructions for multiple models, re-pairing strategies, troubleshooting tips, and long-term maintenance advice.

By following the methods outlined here, you can confidently perform a factory reset, restore connectivity, and get your doorbell back to peak performance in minutes. Remember: always start with a soft reset for minor issues, use a factory reset for major problems or ownership changes, and take advantage of the Aqara Home app for software-based resets when possible. With proper care and regular updates, your Aqara doorbell can serve you reliably for years—minimizing the need for resets and maximizing your home’s security and convenience.

So the next time your doorbell acts up, don’t panic. Grab your paperclip, open the app, and follow this guide to reset your Aqara doorbell quickly and easily. Your smart home will thank you.

Frequently Asked Questions

How do I reset my Aqara Doorbell to factory settings?

To reset your Aqara Doorbell, press and hold the reset button (usually located on the side or back) for 10–15 seconds until the LED flashes rapidly. This will restore the device to factory settings and remove all Wi-Fi pairings.

Why would I need to reset my Aqara Doorbell?

You may need to reset your Aqara Doorbell if it’s unresponsive, failing to connect to Wi-Fi, or you’re preparing to sell or reinstall it. A reset clears all configurations and resolves most connectivity issues.

Can I reset my Aqara Doorbell without the Aqara app?

Yes, you can perform a physical reset using the reset button on the device itself. However, re-pairing the doorbell with your network will still require the Aqara app after the reset.

How long does it take to reset an Aqara Doorbell?

The actual reset process takes about 15–20 seconds once you hold the reset button. Allow additional time for the device to reboot and reconnect to your Wi-Fi network afterward.

What should I do after resetting my Aqara Doorbell?

After resetting, open the Aqara app, remove the old device entry, and follow the setup steps to re-pair your Aqara Doorbell with your home network. Ensure your phone is close to the doorbell during reconnection.

Is there a way to soft reset my Aqara Doorbell without losing settings?

Yes, a soft reset involves simply powering the doorbell off and on, which won’t erase settings. For persistent issues, however, a full factory reset (which clears all data) is often recommended.