How to Reset Zosi 4 in 1 Camera

This guide walks you through how to reset your Zosi 4-in-1 camera using both physical and software methods. Whether you’re troubleshooting connectivity or preparing the camera for a new setup, these clear instructions ensure a smooth reset process.

Key Takeaways

• Understand the reset types: Zosi 4-in-1 cameras support soft resets (via software) and hard resets (via physical button), each suited for different issues.
• Locate the reset button: Most Zosi cameras have a small, recessed reset button near the power or cable ports—use a paperclip or pin to press it.
• Use the Zosi app or DVR/NVR interface: You can initiate a reset remotely through the Zosi Security app or the recorder’s menu if the camera is connected.
• Wait for reboot: After resetting, allow 1–2 minutes for the camera to restart and reconnect to the network or recorder.
• Reconfigure settings post-reset: A reset restores factory defaults, so you’ll need to re-add the camera to your system and adjust settings like motion detection or night vision.
• Keep firmware updated: Regular updates prevent bugs that may require frequent resets and improve overall performance.
• Troubleshoot common issues: If the reset fails, check power supply, network stability, or try a different reset method.

Quick Answers to Common Questions

Tip/Question?

How long should I hold the reset button?

Hold the reset button for 10–15 seconds to ensure a full factory reset. Releasing too early may only reboot the camera.

Tip/Question?

Can I reset the camera remotely?

Yes, if the camera is online, you can reset it via the Zosi app or DVR/NVR interface without physical access.

Tip/Question?

Will a reset delete my recordings?

No, a reset only affects camera settings. Recordings stored on your DVR/NVR hard drive remain intact.

Tip/Question?

What if the reset button is hard to reach?

Use a long, thin tool like a straightened paperclip or SIM ejector. For ceiling-mounted cameras, consider using a ladder or extending tool.

Tip/Question?

Do I need to reconfigure everything after a reset?

Yes, all settings—including motion detection, night vision, and network options—will need to be set up again.

How to Reset Zosi 4 in 1 Camera: A Complete Step-by-Step Guide

If you’re experiencing issues with your Zosi 4-in-1 camera—such as poor video quality, lost connection to your DVR or NVR, or unresponsive controls—resetting the camera might be the solution. Whether you’re a homeowner setting up a new security system or a technician troubleshooting a malfunctioning unit, knowing how to properly reset your Zosi camera is essential.

This comprehensive guide will walk you through every method available to reset your Zosi 4-in-1 camera, including physical hard resets, software-based soft resets, and remote resets via the Zosi app or recorder interface. We’ll also cover what to expect after a reset, how to reconfigure your camera, and tips to avoid common pitfalls.

By the end of this guide, you’ll be able to confidently reset your Zosi camera and restore it to optimal working condition—no technical expertise required.

What Is a Zosi 4-in-1 Camera?

Before diving into the reset process, it’s helpful to understand what a Zosi 4-in-1 camera is. These versatile security cameras are designed to work with multiple video signal types, making them compatible with a wide range of DVR systems. The “4-in-1” refers to their ability to support:

• Analog (CVBS) – Traditional coaxial cable systems
• AHD (Analog High Definition) – Delivers 720p or 1080p over coaxial cable
• TVI (Transport Video Interface) – Another high-definition analog format
• CVI (Composite Video Interface) – Developed by Dahua, also supports HD over coax

This flexibility makes Zosi 4-in-1 cameras ideal for upgrading older surveillance systems without replacing all wiring. They’re commonly used in homes, small businesses, and retail environments.

However, due to their multi-format nature and reliance on both hardware and software configurations, these cameras can occasionally encounter glitches—especially after power outages, firmware updates, or network changes. That’s where a reset comes in.

Why Reset Your Zosi 4-in-1 Camera?

Resetting your camera isn’t just for fixing problems—it’s also a useful step during setup, maintenance, or when transferring ownership. Here are the most common reasons to perform a reset:

• Connection issues: The camera isn’t showing up on your DVR or NVR, or the video feed is frozen or lagging.
• Configuration errors: Settings like motion detection, IR night vision, or resolution are not working as expected.
• Forgotten login credentials: You’ve lost access to the camera’s admin panel or app.
• Preparing for resale or reuse: Wiping all personal settings before giving the camera to someone else.
• Firmware update failure: A failed update may leave the camera in an unstable state.
• Network conflicts: IP address conflicts or DHCP issues in IP-based setups.

A reset restores the camera to its original factory settings, clearing out any corrupted data or misconfigurations. Think of it as giving your camera a fresh start.

Types of Resets: Soft vs. Hard Reset

There are two main ways to reset a Zosi 4-in-1 camera: a soft reset and a hard reset. Understanding the difference helps you choose the right method for your situation.

Soft Reset (Software-Based)

A soft reset is performed through the camera’s software interface—either via the Zosi Security app, a web browser, or the DVR/NVR menu. This method is non-invasive and doesn’t require physical access to the camera.

Best for:

• Minor glitches
• Rebooting the camera remotely
• When the camera is still accessible via the network

Limitations:

• Won’t work if the camera is completely offline or unresponsive
• May not clear all configuration data

Hard Reset (Factory Reset via Physical Button)

A hard reset involves pressing a physical reset button on the camera itself. This method forces the camera to wipe all settings and return to factory defaults.

Best for:

• Severe malfunctions
• Forgotten passwords
• Preparing the camera for a new user
• When the camera is not responding to software commands

Limitations:

• Requires physical access to the camera
• May require reconfiguration of all settings afterward

In most cases, we recommend trying a soft reset first. If that doesn’t work, proceed with a hard reset.

Method 1: How to Perform a Soft Reset via the Zosi App

If your camera is still connected to your network and accessible through the Zosi Security app, a soft reset is the easiest option. Here’s how to do it:

Step 1: Open the Zosi Security App

Download and install the Zosi Security app on your smartphone or tablet if you haven’t already. It’s available for both iOS and Android.

Once installed, open the app and log in using your account credentials.

Step 2: Select Your Camera

On the home screen, you’ll see a list of your connected devices. Tap on the Zosi 4-in-1 camera you want to reset.

If you have multiple cameras, make sure you’re selecting the correct one by checking the camera name or location label.

Step 3: Access Camera Settings

Once the live feed loads, tap the gear icon (settings) in the top-right corner of the screen. This opens the camera’s configuration menu.

Step 4: Find the Reset Option

Scroll through the settings menu until you find an option labeled “System”, “Maintenance”, or “Factory Reset”. The exact wording may vary depending on your camera model and app version.

Tap on this option.

Step 5: Confirm the Reset

A warning message will appear, stating that all settings will be restored to factory defaults. Tap “Confirm” or “OK” to proceed.

The app may disconnect briefly as the camera reboots. This is normal.

Step 6: Wait for Reconnection

Allow 1–2 minutes for the camera to restart. Once it’s back online, it should appear in the app again, but with default settings.

You’ll need to reconfigure any custom settings, such as motion zones, recording schedules, or night vision preferences.

Tip: Take screenshots of your current settings before resetting, so you can easily restore them afterward.

Method 2: How to Perform a Soft Reset via DVR/NVR Interface

If your Zosi camera is connected to a DVR or NVR system, you can also reset it through the recorder’s menu. This method is useful when you don’t have access to the mobile app or prefer using a monitor and mouse.

Step 1: Access the DVR/NVR Menu

Power on your DVR or NVR and connect it to a monitor. Use the mouse or remote control to navigate to the main menu.

Step 2: Go to Camera Management

Look for a section labeled “Camera”, “Device Management”, or “Channel Settings”. Select the channel corresponding to your Zosi 4-in-1 camera.

Step 3: Find the Reset Option

Within the camera’s settings, look for an option like “Restore”, “Reset”, or “Factory Default”. This may be under a submenu such as “System” or “Maintenance”.

Step 4: Confirm and Execute

Select the reset option and confirm when prompted. The DVR/NVR will send a reset command to the camera.

Step 5: Monitor the Reboot

The camera will restart automatically. You may see the video feed go black for 30–60 seconds before returning.

Once it’s back online, check the video quality and ensure the camera is functioning properly.

Note: Some older DVR models may not support remote resets. In that case, proceed to the hard reset method.

Method 3: How to Perform a Hard Reset Using the Physical Button

When software methods fail, a hard reset using the physical reset button is your best bet. This method works even if the camera is offline or unresponsive.

Step 1: Locate the Reset Button

Turn the camera over or inspect the cable junction box. The reset button is usually a small, recessed hole labeled “RESET” or “RST.” It’s often found near the power input, video output, or Ethernet port (if applicable).

Tip: Use a flashlight to help spot the button, especially in low-light installations.

Step 2: Power On the Camera

Ensure the camera is powered. If it’s connected to a DVR, make sure the DVR is on. If it’s a standalone IP camera, plug it into a power source.

Do not unplug the camera during the reset process.

Step 3: Press and Hold the Reset Button

Using a paperclip, SIM ejector tool, or small pin, gently insert it into the reset hole and press the button inside.

Hold the button down for 10–15 seconds. You may see the camera’s LED light blink or change color during this time.

Important: Do not release the button too early. A brief press may only reboot the camera, not reset it.

Step 4: Release and Wait

After holding for 10–15 seconds, release the button. The camera will begin to reboot automatically.

The LED may flash rapidly or turn solid, indicating the reset is in progress.

Step 5: Confirm the Reset

Wait 1–2 minutes for the camera to fully restart. Once it’s back online, it should be restored to factory settings.

You can verify this by checking the default IP address (if it’s an IP camera) or by reconnecting it to your DVR/NVR.

Pro Tip: If you’re unsure whether the reset worked, try accessing the camera with default login credentials (usually “admin” with no password or “123456”).

What Happens After a Reset?

After resetting your Zosi 4-in-1 camera, several things will change:

• All settings are erased: This includes motion detection zones, recording schedules, night vision settings, and network configurations.
• Default login credentials are restored: You’ll need to log in using the factory username and password (check your user manual for details).
• Camera must be re-added to the system: If connected to a DVR/NVR, you may need to re-scan for the camera or reconfigure the channel.
• Firmware remains unchanged: A reset does not downgrade or upgrade firmware—only settings are cleared.

It’s a good idea to document your preferred settings before resetting, so you can quickly restore them.

Reconfiguring Your Camera After a Reset

Once your camera is reset, you’ll need to set it up again. Here’s a quick checklist:

1. Reconnect to Power and Network

Ensure the camera is properly powered and connected to your DVR, NVR, or network switch.

2. Access the Camera Interface

Use the Zosi app, web browser, or DVR menu to log in with default credentials.

3. Update Firmware (Recommended)

Check for firmware updates in the settings menu. Updated firmware improves stability and security.

4. Configure Video Settings

Adjust resolution, frame rate, and compression settings based on your needs.

5. Set Up Motion Detection

Define motion zones and sensitivity to avoid false alarms.

6. Enable Night Vision and IR Settings

Ensure the IR cut filter and night vision are working properly.

7. Test the Feed

Verify that the video is clear, stable, and recording correctly.

Troubleshooting Common Reset Issues

Even with careful steps, you might run into problems. Here’s how to fix the most common issues:

Camera Won’t Reset

• Check power: Ensure the camera is receiving stable power. Try a different power adapter or outlet.
• Use the correct tool: A blunt object won’t press the reset button. Use a paperclip or pin.
• Hold longer: Some models require up to 20 seconds of holding the reset button.

Camera Resets But Won’t Reconnect

• Check cables: Inspect coaxial, power, or Ethernet cables for damage.
• Verify DVR/NVR compatibility: Ensure the recorder supports the camera’s signal type (AHD, TVI, etc.).
• Re-scan channels: On your DVR, go to “Channel Search” or “Auto Detect” to find the camera.

Forgot Default Password

Most Zosi cameras use:

• Username: admin
• Password: blank or 123456

If these don’t work, consult your user manual or contact Zosi support.

LED Light Not Responding

If the LED doesn’t flash during reset, the camera may be faulty. Try a different power source or contact customer support.

Preventing the Need for Frequent Resets

While resets are helpful, they shouldn’t be a regular occurrence. Here’s how to keep your Zosi camera running smoothly:

• Use a surge protector: Power surges can corrupt settings. Protect your camera and DVR with a quality surge protector.
• Keep firmware updated: Check for updates every 3–6 months.
• Ensure stable network: For IP cameras, use a reliable router and avoid Wi-Fi interference.
• Avoid extreme temperatures: Install cameras in shaded, ventilated areas to prevent overheating.
• Regular maintenance: Clean lenses and check connections monthly.

Conclusion

Resetting your Zosi 4-in-1 camera is a straightforward process that can resolve many common issues—from connection problems to configuration errors. Whether you use the Zosi app, DVR interface, or physical reset button, following the steps in this guide will help you restore your camera to full functionality.

Remember, a reset clears all custom settings, so always back up your preferences beforehand. And if problems persist, don’t hesitate to reach out to Zosi customer support for assistance.

With proper care and occasional resets when needed, your Zosi camera will continue to provide reliable security for years to come.