How to Set Up Avss for Zosi Camera

This guide walks you through how to set up AVSS for Zosi camera systems, ensuring secure remote viewing and reliable monitoring. You’ll learn everything from initial setup to troubleshooting common issues.

Key Takeaways

• AVSS enables remote access: The Zosi AVSS app lets you view your cameras from anywhere using your smartphone or tablet.
• Compatible with most Zosi systems: AVSS works with DVRs and NVRs that support cloud connectivity and mobile apps.
• Requires stable internet: A reliable Wi-Fi or wired internet connection is essential for smooth streaming and alerts.
• Account setup is mandatory: You must create a Zosi AVSS account to link your devices and enable remote features.
• QR code simplifies pairing: Most Zosi systems use a QR code on the DVR/NVR for quick device registration in the app.
• Firmware updates improve performance: Always check for the latest firmware to ensure compatibility and security.
• Troubleshooting is straightforward: Common issues like offline cameras or login errors can often be fixed with simple steps.

Quick Answers to Common Questions

Tip/Question?

Can I use AVSS without internet?

No, AVSS requires an internet connection to stream video and send alerts. Without internet, you can only view cameras locally on the DVR/NVR monitor.

Tip/Question?

How many devices can I add to one AVSS account?

You can add multiple Zosi DVRs/NVRs to a single AVSS account, making it easy to manage cameras at home, work, or multiple properties.

Tip/Question?

Is AVSS free to use?

Yes, the AVSS app and basic features like live viewing and motion alerts are free. Some advanced cloud storage plans may require a subscription.

Tip/Question?

Can I view my cameras on a computer?

Yes, Zosi offers a desktop version of AVSS for Windows and macOS. Download it from the official Zosi website.

Tip/Question?

What if I lose my QR code?

You can still add your device manually using the device ID and verification code found in the DVR/NVR menu under Network or P2P settings.

How to Set Up AVSS for Zosi Camera: A Complete Step-by-Step Guide

So, you’ve got your Zosi security camera system up and running—cameras mounted, DVR or NVR powered on, and footage recording. But now you want to take it to the next level: remote access. That’s where AVSS comes in.

AVSS stands for Advanced Video Surveillance System, and it’s Zosi’s proprietary mobile and desktop platform that lets you monitor your cameras from anywhere in the world. Whether you’re at work, on vacation, or just in another room, AVSS gives you real-time access to live feeds, recorded footage, motion alerts, and more.

In this guide, we’ll walk you through how to set up AVSS for Zosi camera systems—whether you’re using a DVR or NVR setup. We’ll cover everything from downloading the app to troubleshooting common connection issues. By the end, you’ll be able to check in on your home or business with just a few taps on your phone.

Let’s get started.

What Is AVSS and Why Use It?

Before diving into the setup, it’s helpful to understand what AVSS actually does.

AVSS is Zosi’s cloud-based surveillance platform. It connects your Zosi DVR or NVR to the internet and allows you to access your cameras remotely via the AVSS mobile app (available on iOS and Android) or the AVSS desktop client.

Here’s why you’d want to use it:

• Remote viewing: Watch live or recorded footage from anywhere with an internet connection.
• Motion alerts: Get push notifications when motion is detected.
• Two-way audio: Some Zosi cameras support audio, so you can talk through the app.
• Playback and download: Review past recordings and save clips to your device.
• Multi-user access: Share access with family members or employees.

Without AVSS, your Zosi system is limited to local viewing only—meaning you can only see your cameras when you’re physically near the DVR/NVR and connected to the same network.

Setting up AVSS unlocks the full potential of your Zosi security system.

Prerequisites: What You’ll Need

Before you begin the setup process, make sure you have the following:

1. A Compatible Zosi DVR or NVR

Not all Zosi systems support AVSS. Most modern Zosi DVRs and NVRs (especially those purchased in the last 5 years) are compatible. Look for models that mention “cloud access,” “mobile app support,” or “AVSS” in the product description.

If you’re unsure, check the label on your DVR/NVR or consult the user manual.

2. Stable Internet Connection

Your DVR or NVR must be connected to the internet—either via Ethernet cable (recommended) or Wi-Fi (if supported). A strong, reliable connection ensures smooth streaming and timely alerts.

Tip: Use a wired Ethernet connection whenever possible. Wi-Fi can be less stable and may cause lag or disconnections.

3. Smartphone or Tablet

You’ll need a device running iOS (11.0 or later) or Android (6.0 or later) to download and use the AVSS app.

4. Zosi AVSS Account

You’ll need to create a free account in the AVSS app. This account links your devices and stores your login credentials securely.

5. QR Code (Usually Found on the DVR/NVR)

Most Zosi systems come with a QR code sticker on the device or in the packaging. This code makes pairing your system with the app quick and easy.

If you can’t find it, don’t worry—we’ll cover manual setup options later.

Step 1: Connect Your Zosi DVR/NVR to the Internet

The first step in setting up AVSS is ensuring your DVR or NVR is online.

Option A: Wired Ethernet Connection (Recommended)

1. Locate the Ethernet port on the back of your DVR/NVR.
2. Connect one end of an Ethernet cable to the DVR/NVR and the other end to your router or network switch.
3. Power on the DVR/NVR and wait for it to boot up (usually 1–2 minutes).
4. Check the network status on the DVR/NVR screen. You should see an IP address assigned (e.g., 192.168.1.100).

Tip: If you don’t see an IP address, your router may not be assigning one automatically. Try restarting the router or checking your network settings.

Option B: Wi-Fi Connection (If Supported)

Some Zosi NVRs support Wi-Fi. To connect:

1. Go to the DVR/NVR’s main menu (usually by right-clicking the mouse or pressing the menu button).
2. Navigate to Network > Wi-Fi Settings.
3. Select your Wi-Fi network and enter the password.
4. Save the settings and wait for the device to connect.

Note: Not all Zosi DVRs support Wi-Fi. If your model doesn’t have this option, you must use Ethernet.

Step 2: Download and Install the AVSS App

Now it’s time to get the app on your phone.

For iPhone Users

1. Open the App Store.
2. Search for “Zosi AVSS” or “AVSS by Zosi”.
3. Download and install the official app (published by Zosi Technology).

For Android Users

1. Open the Google Play Store.
2. Search for “Zosi AVSS”.
3. Install the app from Zosi Technology.

Tip: Avoid third-party apps or modified versions. Only use the official AVSS app to ensure security and compatibility.

Step 3: Create a Zosi AVSS Account

You can’t use the app without an account.

Steps to Register

1. Open the AVSS app.
2. Tap Sign Up or Create Account.
3. Enter your email address and create a strong password.
4. Confirm your email by clicking the verification link sent to your inbox.
5. Log in to the app with your new credentials.

Tip: Use a secure password and enable two-factor authentication if available. This protects your cameras from unauthorized access.

Step 4: Add Your Zosi DVR/NVR to the App

Now comes the fun part—linking your system to the app.

Method 1: QR Code Setup (Easiest and Recommended)

Most Zosi systems come with a QR code for quick pairing.

1. Locate the QR code on your DVR/NVR. It’s usually on a sticker on the device or in the user manual.
2. Open the AVSS app and log in.
3. Tap the + or Add Device button.
4. Select Scan QR Code.
5. Point your phone’s camera at the QR code. The app will automatically scan and recognize the device.
6. Wait for the app to connect. This may take 30–60 seconds.
7. Once connected, give your system a name (e.g., “Home Security” or “Office Cameras”).
8. Tap Save or Done.

That’s it! Your cameras should now appear in the app.

Method 2: Manual Setup (If QR Code Is Missing or Not Working)

If you can’t use the QR code, you can add your device manually.

1. In the AVSS app, tap Add Device.
2. Select Manual Add or Enter Device Info.
3. Enter the following details:
   • Device Name: A custom name (e.g., “Backyard Cameras”).
   • Device ID: Found on the DVR/NVR label or in the network settings (usually a 12-digit number).
   • Verification Code: Also on the label or in the menu (often “123” by default, but may have been changed).
   • Server Address: Usually auto-filled (e.g., cloud.avss.com).
4. Tap Save or Connect.
5. Wait for the app to establish a connection.

Tip: If the verification code doesn’t work, check the DVR/NVR menu under Network > P2P Settings. You may need to reset it or update it.

Step 5: Configure Camera Views and Settings

Once your system is connected, you can customize how you view your cameras.

Viewing Live Feeds

1. Open the AVSS app.
2. Tap on your device name to open the live view.
3. Swipe left or right to switch between cameras.
4. Pinch to zoom in or out (if supported by your camera).
5. Tap the speaker icon to enable audio (if available).

Setting Up Motion Alerts

To get notified when motion is detected:

1. Go to the live view of a camera.
2. Tap the Settings (gear) icon.
3. Select Motion Detection.
4. Enable motion alerts and adjust sensitivity.
5. Set the detection area (draw a box around areas you want to monitor).
6. Choose whether to receive push notifications.
7. Save your settings.

Tip: Avoid setting motion alerts for areas with frequent movement (like trees or busy streets) to reduce false alarms.

Recording and Playback

1. From the live view, tap the Playback button.
2. Select a date and time.
3. Choose the camera you want to review.
4. Use the timeline to scrub through footage.
5. Tap the download icon to save clips to your phone.

Step 6: Share Access with Others

Want to let family members or employees view the cameras? You can share access securely.

1. In the AVSS app, go to your device list.
2. Tap the Settings icon next to your system.
3. Select Share Device.
4. Enter the email address of the person you want to share with.
5. Choose their access level (e.g., view-only or full control).
6. Send the invitation.

The recipient will receive an email with instructions to download the app and accept the invitation.

Tip: Only share access with trusted individuals. You can revoke access at any time.

Troubleshooting Common AVSS Setup Issues

Even with the best setup, things can go wrong. Here’s how to fix the most common problems.

Problem: Device Not Found or Offline

• Check internet connection: Ensure your DVR/NVR is connected to the internet. Try pinging the device from another computer.
• Restart the DVR/NVR: Power cycle the device by unplugging it for 30 seconds and plugging it back in.
• Verify QR code or device ID: Double-check that you’re using the correct QR code or device ID.
• Update firmware: Outdated firmware can cause connectivity issues. Check Zosi’s website for updates.

Problem: Can’t Log In to AVSS App

• Reset password: Use the “Forgot Password” link in the app.
• Check email verification: Make sure you’ve clicked the verification link in your email.
• Clear app cache: On Android, go to Settings > Apps > AVSS > Storage > Clear Cache.
• Reinstall the app: Sometimes a fresh install fixes login issues.

Problem: Poor Video Quality or Lag

• Check bandwidth: Streaming uses data. If your internet is slow, reduce video quality in the app settings.
• Use Ethernet: Switch from Wi-Fi to wired connection if possible.
• Close other apps: Too many apps running can slow down your phone.
• Update app and firmware: Ensure both the app and DVR/NVR are up to date.

Problem: Motion Alerts Not Working

• Enable notifications: Check your phone’s notification settings for the AVSS app.
• Adjust sensitivity: Motion detection may be set too low. Increase sensitivity in the camera settings.
• Check detection area: Make sure the area you want to monitor is included in the detection zone.
• Verify recording schedule: Ensure the camera is set to record during the time you expect motion.

Best Practices for Using AVSS with Zosi Cameras

To get the most out of your setup, follow these tips:

• Keep firmware updated: Check for updates every few months to ensure security and performance.
• Use strong passwords: Change default passwords and use unique, complex ones for your DVR/NVR and AVSS account.
• Enable two-factor authentication: If available, add an extra layer of security.
• Regularly test remote access: Try viewing your cameras from outside your home network to confirm everything works.
• Monitor data usage: Streaming video uses data. If you have a limited plan, adjust video quality or limit viewing time.
• Secure your network: Use WPA3 encryption on your Wi-Fi and change the default router password.

Conclusion

Setting up AVSS for your Zosi camera system is a smart move that unlocks powerful remote monitoring features. With just a few steps—connecting to the internet, downloading the app, creating an account, and scanning a QR code—you can watch your cameras from anywhere in the world.

Whether you’re keeping an eye on your home while traveling or monitoring your business after hours, AVSS gives you peace of mind with real-time access and instant alerts.

Remember to keep your system updated, use strong passwords, and troubleshoot issues promptly. With the right setup, your Zosi cameras will deliver reliable, high-quality surveillance for years to come.

Now that you know how to set up AVSS for Zosi camera systems, you’re ready to take full control of your security. Stay safe, stay connected.