Kkmoon DVRs are used for security cameras. Sometimes, they have problems. This guide will help you fix common issues.
Common Problems with Kkmoon DVR
Here are some problems you may face:
- No video signal
- Recording problems
- Not connecting to the internet
- Remote viewing issues
No Video Signal
This is a common issue. Let’s fix it step-by-step.
Check The Cables
First, check the cables. Make sure all cables are plugged in. Loose cables can cause problems.
Test With Another Monitor
Try connecting the DVR to a different monitor. If it works, the problem is your monitor.
Check Power Supply
Ensure the power supply is working. Sometimes, the power supply can fail.
Restart The Dvr
Turn off the DVR. Wait for a few seconds. Then, turn it back on. This can fix many issues.
Recording Problems
Is your DVR not recording? Let’s find a solution.
Check Hard Drive
Make sure the hard drive is connected. If not, connect it properly.
Free Up Space
If the hard drive is full, delete old recordings. This will free up space.
Check Recording Settings
Go to the settings menu. Make sure the recording settings are correct.
Update Firmware
Sometimes, updating the firmware can help. Check the Kkmoon website for updates.
Not Connecting to the Internet
Having trouble connecting to the internet? Follow these steps.
Check Network Cables
Ensure all network cables are connected. Loose cables can cause problems.
Restart Router
Turn off your router. Wait for a few seconds. Then, turn it back on.
Check Network Settings
Go to the network settings menu. Make sure the settings are correct.
Update Firmware
Updating the firmware can sometimes help. Check the Kkmoon website for updates.
Remote Viewing Issues
Can’t view your cameras remotely? Let’s fix this problem.
Check Internet Connection
Ensure your DVR is connected to the internet. Without internet, remote viewing won’t work.
Check App Settings
Open the app on your phone. Make sure all settings are correct.
Restart The Dvr And Phone
Turn off both the DVR and your phone. Wait a few seconds. Then, turn them back on.
Update Firmware And App
Check for updates on the Kkmoon website. Also, update the app on your phone.
Table of Troubleshooting Steps
| Problem | Steps to Fix |
|---|---|
| No Video Signal |
|
| Recording Problems |
|
| Not Connecting to Internet |
|
| Remote Viewing Issues |
|
When to Contact Support
If these steps don’t work, contact Kkmoon support. They can help with more complex issues.
Conclusion
Fixing Kkmoon DVR problems is easy with these steps. Always check cables and settings first. Update firmware if needed. If problems persist, contact support.
We hope this guide helps you. Thank you for reading!