Lorex Troubleshooting DVR: Ultimate Guide to Fix Common Issues

Introduction

Having trouble with your Lorex DVR? Don’t worry. We are here to help. This guide will help you fix common issues. Let’s get started.

Common Problems

Sometimes, your Lorex DVR might not work right. Here are some common problems:

• No video on the screen
• DVR not recording
• Can’t connect to the internet
• Remote control not working

No Video on the Screen

Sometimes, you might see no video on your screen. Follow these steps to fix it:

1. Check the power supply. Make sure your DVR is plugged in.
2. Ensure the HDMI or VGA cable is connected.
3. Switch the input source on your TV.
4. Check the camera connections. Make sure they are secure.
5. Restart your DVR by unplugging it and plugging it back in.

DVR Not Recording

If your DVR is not recording, follow these steps:

1. Check the hard drive. Make sure it is connected.
2. Ensure there is enough space on the hard drive.
3. Check the recording schedule. Make sure it is set correctly.
4. Restart your DVR.

Can’t Connect to the Internet

Sometimes, your DVR might not connect to the internet. Here is what to do:

1. Check the Ethernet cable. Make sure it is connected.
2. Restart your router and modem.
3. Check your network settings on the DVR.
4. Ensure your internet connection is working.

Remote Control Not Working

If your remote control is not working, try these steps:

1. Check the batteries. Replace them if needed.
2. Ensure there are no obstacles between the remote and the DVR.
3. Restart your DVR.
4. Try using a universal remote.

Resetting Your Lorex DVR

Sometimes, you might need to reset your DVR. This can fix many problems. Follow these steps:

1. Turn off your DVR.
2. Press and hold the reset button. It is usually at the back.
3. While holding the button, turn on the DVR.
4. Keep holding the button for 15 seconds.
5. Release the button. Your DVR will reset.

Note: Resetting will erase all settings. You will need to set it up again.

Updating Firmware

Firmware updates can fix many issues. Follow these steps to update your DVR firmware:

1. Go to the Lorex website.
2. Download the latest firmware for your DVR model.
3. Copy the firmware file to a USB drive.
4. Insert the USB drive into your DVR.
5. Go to the system settings on your DVR.
6. Select “Firmware Update”.
7. Follow the on-screen instructions to update the firmware.

Contacting Lorex Support

If you still have problems, contact Lorex support. They can help you fix the issue. Here is how to contact them:

• Visit the Lorex website.
• Go to the “Support” section.
• Choose “Contact Us”.
• Fill out the contact form.
• Wait for a response from their support team.

Conclusion

We hope this guide helps you fix your Lorex DVR. Follow the steps in each section. If you still have problems, contact Lorex support. They are there to help.