Why Is My SimpliSafe Camera Blinking Blue? Troubleshooting Tips You Need to Know!

Have you ever encountered a situation where your SimpliSafe camera is blinking blue and not working properly? It can be frustrating to deal with technical issues, especially when it comes to your home security system. The good news is that there are several troubleshooting tips you can try to resolve the blinking blue light issue. Think of your SimpliSafe camera as a superhero that has lost its powers for a little while.

Just like how superheroes face challenges, your camera is facing one too! But, don’t worry; we’re here to help your camera get back to its superhero tasks. In our blog, we’ll be sharing tips and tricks on how to troubleshoot the blinking blue light on your SimpliSafe camera. Whether it’s checking your Wi-Fi connection, resetting your camera, or rebooting your camera’s base station, we’ve got you covered with easy-to-follow instructions.

We’ll also be sharing some common reasons why the blinking blue light issue might be occurring, so you can take steps to prevent it in the future. Most importantly, we want to empower you to troubleshoot your SimpliSafe camera so that you can feel safe and secure in your home. Let’s dive in and get your superhero camera back to working order!

Check Camera Placement

If you’re seeing your SimpliSafe camera blinking blue, it could be an indication that there’s a problem with the placement of your camera. Depending on where you’ve installed your camera, it may be experiencing difficulty connecting to your Wi-Fi network or to the SimpliSafe base station. Before panicking, try moving the camera to an area with better network coverage, like closer to your router or in an area with less interference from other electronics.

You may also want to try a different outlet, as some outlets may not be providing enough power to your camera. If none of these steps work, it could be a more serious issue, and you may need to contact SimpliSafe’s customer support team for assistance. Keep in mind that proper camera placement is crucial to ensuring your home’s security, so taking the time to troubleshoot and fine-tune your camera’s positioning is well worth the effort.

Ensure Proper Power Connection

When setting up a security camera, it’s crucial to ensure proper power connection to avoid any issues during surveillance. The power source needs to be stable and uninterrupted to make sure the camera functions well. The best way to connect the camera is through a direct power outlet, but if it’s not possible, a surge protector can also be used.

Make sure that the cable is not too long to avoid voltage drops that can create problems. Additionally, it’s essential to check the camera placement to get the best coverage possible. The camera should be placed in an area with a sufficient Field of View to cover the necessary areas.

It’s better to mount the camera at a higher position so that it’s challenging to damage or tamper with. A good placement ensures that all necessary activities are captured, and the camera can fulfill its intended purpose. By ensuring proper power connection and checking camera placement, you can be confident that your security camera installation is efficient, reliable, and highly functional.

simplisafe camera blinking blue

Check Internet Connection

When it comes to video conferencing, it’s important to ensure that both your internet connection and camera placement are up to par. Starting with internet connection, it’s best to have a strong and stable connection to avoid any lag or interruptions during your conference. You don’t want to be in the middle of an important conversation and have your connection drop unexpectedly.

This can be frustrating for everyone involved. Check your internet speed and upgrade if necessary. Also, make sure that you have a good Wi-Fi signal or consider using an Ethernet cable to connect directly to your modem.

As for camera placement, it’s important to position your camera at eye level or slightly above to give the appearance of direct eye contact. Avoid positioning the camera too low, as this can give an unflattering angle and make you appear less professional. Remember, video conferencing is becoming more common in today’s world, so taking the time to ensure a smooth and professional experience is important for making a great impression.

Reset the Camera

Have you noticed your SimpliSafe camera blinking blue and wondered what it means? Well, don’t worry, you’re not alone. This particular issue can be a bit concerning, but the good news is that it’s usually a simple fix. The blue blinking light generally indicates that your security camera is unable to connect to the Wi-Fi network.

A quick and easy solution to this problem is to reset the camera. To do this, simply press and hold down the reset button located at the back of the camera until the light blinks amber. Then, release the button and wait for the camera to restart.

Once it’s done, the blinking blue light should disappear, and your camera should be back to normal, connecting successfully to the Wi-Fi network. So, next time you see the blinking blue light, don’t panic! Just remember to reset!

Perform a Hardware Reset

Performing a hardware reset on your camera can help resolve various issues and improve its performance. It involves returning the device to its original factory settings, erasing all previous configurations and settings that may be causing issues. To reset your camera, you’ll need to locate the reset button or a small pinhole on the device’s body and press it down for a few seconds.

After the reset, you’ll need to reconfigure your camera settings and set it up to your preferences. Performing a hardware reset is an effective troubleshooting method that can help resolve problems such as camera freezing, error messages, and calibration issues. So, if your camera is acting up, try resetting it before you call for technical support or consider buying a new one.

It might just do the trick and save you time and money.

Perform a Software Reset

Performing a software reset on your camera can be incredibly useful when you’re experiencing issues with your device. When you reset your camera, you’re essentially restoring it back to its original factory settings. This can be helpful when your camera behaves unpredictably or when you’re dealing with software errors.

To perform a software reset, you’ll want to navigate to the “Settings” menu on your camera and find the “Reset” option. From there, you can select the “Factory Reset” option and confirm your choice. Keep in mind that resetting your camera will erase all of your personalized settings, so make sure to back up any important files before proceeding.

With a successful reset, your camera should behave more predictably and without any issues.

Perform a Factory Reset

Performing a factory reset on your camera is a simple yet effective way to troubleshoot any issues you may be experiencing, as it restores the device to its original settings. Whether you’re having trouble with connectivity, experiencing glitches, or simply want to start fresh with your camera, a factory reset is the solution for you. To reset your camera, start by navigating to the settings on your device and locating the “system” or “general” menu.

From there, select the “reset” option and follow the prompts to confirm your decision. It’s important to note that performing a factory reset will erase all of your settings and stored data, so make sure to backup any important files or information before proceeding. With just a few clicks, you can reset your camera and enjoy a glitch-free experience.

Contact SimpliSafe Support

If you’re experiencing issues with your SimpliSafe camera blinking blue, don’t panic! This is typically an indication that the camera is connecting to the Wi-Fi network or updating its software. However, if the blue light continues to blink for an extended period of time or the camera’s functionality is affected, it may be time to contact SimpliSafe support for assistance. Their knowledgeable team can walk you through potential solutions or determine if a replacement camera is necessary.

Remember, it’s always better to be safe than sorry when it comes to protecting your home and family. So, reach out to SimpliSafe support and let them help you get your camera back up and running smoothly.

Submit a Support Ticket Online

If you’re experiencing any issues or have questions about your SimpliSafe system, contacting their customer support team is quick and easy. One way to reach out is by submitting a support ticket online. Simply go to SimpliSafe’s website and click on the “Support” tab.

From there, you’ll be directed to a page where you can browse through their FAQ section or submit a ticket by filling out a form. The process is straightforward, and you can expect to receive a response from a customer service representative within 24 hours. Plus, by submitting a ticket online, you can keep track of your inquiry and any updates from SimpliSafe all in one place.

So, next time you need assistance with your home security system, don’t hesitate to submit a support ticket online!

Call SimpliSafe Customer Service

If you’re a SimpliSafe customer and need assistance, you can easily contact SimpliSafe customer service. The company provides several options to connect with its support team, including online chat, email, and phone support. Whether you’re experiencing technical issues with your security system, need help setting up a new device, or have any questions about your account, SimpliSafe’s customer service team is always ready to assist you.

To get the quickest response, we recommend using the online chat feature available on the SimpliSafe website. This feature is available 24/7, and you’ll be connected with a representative within minutes. You can also reach customer service by email, or by calling the support hotline.

If you choose to call, you’ll be prompted to choose your issue from a list of common problems, so the team can route your call to the most appropriate representative. Overall, SimpliSafe provides robust customer support options, and its team is knowledgeable, friendly, and always ready to help. Regardless of how you choose to contact support, you can expect a prompt and effective resolution to your issue.

Don’t hesitate to reach out if you need assistance with your SimpliSafe security system – the company is committed to providing the best customer service possible.


In the world of home security, a blinking blue light on a SimpliSafe camera can mean a few different things. It could be notifying you of an issue with your Wi-Fi connection, or simply letting you know that the camera is working properly. But one thing is for sure – regardless of the reason, that blue light is like a beacon of protection, standing guard over your home and providing you with peace of mind.

So next time you see that little blue blink, rest assured that your SimpliSafe camera is on the job and keeping your home safe and secure.”


What does it mean when the SimpliSafe camera is blinking blue?
When the SimpliSafe camera is blinking blue, it indicates that the camera is in setup mode and ready to connect to your Wi-Fi network.

How do I connect my SimpliSafe camera to my Wi-Fi network?
To connect your SimpliSafe camera to your Wi-Fi network, open the SimpliSafe app on your phone and follow the prompts to add the camera. Make sure your Wi-Fi network name and password are entered correctly.

Why is my SimpliSafe camera not connecting to my Wi-Fi network?
If your SimpliSafe camera is not connecting to your Wi-Fi network, try resetting the camera by pressing and holding the reset button on the back of the camera for 10 seconds. Then, try the setup process again.

How do I troubleshoot a blinking blue light on my SimpliSafe camera?
If your SimpliSafe camera is still blinking blue after setup, try moving it closer to your Wi-Fi router or making sure your Wi-Fi network signal is strong enough for the camera to connect. You can also try restarting your Wi-Fi router and resetting the camera.