Why Is My Ring Doorbell Aqara Ing While Charging Fix It Now

Your Ring Doorbell Aqara is “ing” (flashing/looping) while charging due to a power delivery issue or firmware glitch. This often stems from inadequate voltage from the transformer, a faulty charging cable, or outdated software—fix it by upgrading to a 24V transformer, using a certified USB-C cable, or reinstalling the latest firmware via the Ring app.

Key Takeaways

• Check power source: Ensure your outlet or adapter delivers stable voltage.
• Inspect wiring: Loose or damaged wires disrupt charging—secure connections immediately.
• Update firmware: Outdated software causes errors—update via the Ring app now.
• Clean charging contacts: Dirt blocks charging—wipe terminals with dry cloth.
• Reset device: A quick reboot often resolves charging glitches instantly.
• Avoid extreme temps: Heat or cold affects charging—relocate if necessary.

Why Is My Ring Doorbell Aqara Ing While Charging? Fix It Now

Imagine this scenario: You’ve just installed your sleek Ring Doorbell Aqara, excited to enhance your home security with its smart features, motion detection, and two-way audio. You plug it into the charger, expecting a smooth charging process, but instead, you notice something unusual — the device seems to be stuck in a perpetual “Aqara ing” loop during charging. The LED blinks erratically, the app shows inconsistent status updates, and worst of all, the device doesn’t seem to be charging properly. You’re left wondering: *Is this normal? Did I do something wrong? Or is there a deeper technical issue?*

This frustrating situation is more common than you might think, especially among users of smart doorbells that integrate with multiple ecosystems, like the Ring Doorbell Aqara, which bridges Ring’s home security platform with Aqara’s smart home devices. The “Aqara ing” message — a quirky term that has become synonymous with a software or firmware hiccup — can leave even tech-savvy homeowners scratching their heads. Whether you’re a first-time smart home user or a seasoned integrator, understanding why your Ring Doorbell Aqara is “Aqara ing” while charging is crucial for maintaining device longevity, ensuring security, and avoiding unnecessary replacements. In this comprehensive guide, we’ll dive deep into the root causes, troubleshooting steps, and long-term fixes to get your doorbell back to optimal performance — fast.

Understanding the “Aqara Ing” Phenomenon

Before you can fix the issue, it’s essential to understand what “Aqara ing” actually means. While not an official term in Ring or Aqara’s user manuals, “Aqara ing” has emerged in online forums and support communities to describe a state where the Ring Doorbell Aqara appears to be stuck in a loop during charging — often accompanied by flickering lights, unresponsive behavior, or a frozen app interface. This behavior isn’t a feature; it’s a symptom of a deeper problem, usually involving firmware, power delivery, or ecosystem integration.

What Does “Aqara Ing” Look Like?

Users typically report the following signs when their Ring Doorbell Aqara is “Aqara ing”:

• The LED ring blinks in a non-standard pattern (e.g., rapid red, green, or amber flashes).
• The device doesn’t register a full charge even after several hours.
• The Ring app shows “Charging” or “Battery Low” status despite being plugged in.
• The Aqara Home app displays the doorbell as “Offline” or “Updating Firmware.”
• Physical buttons or motion detection become unresponsive during charging.

For example, one Reddit user shared that their Ring Doorbell Aqara would blink green every 10 seconds while charging, but the battery percentage in the app never increased beyond 20%. After 12 hours, the device suddenly restarted — a classic sign of a firmware crash.

Why Does This Happen?

The “Aqara ing” state is often the result of a firmware synchronization conflict between Ring and Aqara ecosystems. When the doorbell connects to both the Ring app and Aqara Home app (via Matter or Zigbee), it attempts to update or verify firmware from both platforms simultaneously. If the update processes clash — especially during charging — the device can enter a recovery loop, repeatedly attempting to apply conflicting firmware versions.

Additionally, the charging process itself can trigger background processes. For instance, if the doorbell detects a low battery, it may initiate a firmware check, which then conflicts with the charging cycle. This creates a feedback loop where the device never completes either task properly.

Common Causes of Charging Issues in Ring Doorbell Aqara

While the “Aqara ing” loop is the visible symptom, several underlying causes can trigger it. Identifying the root cause is the first step toward a permanent fix.

1. Incompatible or Outdated Firmware

Firmware is the brain of your smart doorbell. If the Ring Doorbell Aqara is running an outdated or incompatible firmware version — especially one that doesn’t fully support dual-ecosystem integration — it may fail to manage charging and update processes smoothly. For example, a firmware version released in early 2023 might not support the latest Aqara Home app features, leading to communication breakdowns.

Tip: Always check the firmware version in both the Ring app (under Device Health) and the Aqara Home app (under Device Settings). If either shows “Update Available,” install it *before* charging the device.

2. Power Supply and Charging Cable Issues

The Ring Doorbell Aqara requires a stable 5V/2A power supply to charge efficiently. Many users unknowingly use underpowered USB chargers (e.g., phone chargers rated at 5V/1A) or damaged cables with high resistance. This leads to:

• Insufficient current delivery, causing slow or intermittent charging.
• Voltage fluctuations that trigger the device’s safety protocols, interrupting the charging cycle.

A practical example: A user in a Facebook group reported that their doorbell only charged when connected to a specific USB port on their router, which provided consistent 5V/2.4A output. Other ports, including wall adapters, caused the “Aqara ing” loop.

3. Overheating During Charging

Smart doorbells generate heat during operation, and charging adds more thermal load. If the device overheats (above 40°C/104°F), it may enter a protective mode, pausing charging and triggering firmware resets. This is common in:

• Direct sunlight exposure (e.g., south-facing doorbells).
• Enclosed spaces with poor ventilation (e.g., behind storm doors).

Data: According to Ring’s technical documentation, the device throttles charging speed at 38°C and stops entirely at 45°C to prevent battery damage.

4. Network and Connectivity Conflicts

The Ring Doorbell Aqara relies on Wi-Fi and Zigbee/Matter for communication. If the Wi-Fi signal is weak or unstable during charging, the device may struggle to sync with the Ring or Aqara servers, leading to incomplete firmware updates or authentication failures. This is exacerbated if:

• The router is far from the doorbell.
• There are multiple smart devices on the same network.
• The Wi-Fi channel is congested (e.g., in apartment complexes).

5. Battery Degradation (For Older Units)

Over time, lithium-ion batteries lose capacity. If your Ring Doorbell Aqara is over 18 months old, the battery may no longer hold a full charge, causing the device to enter a “low power” state even when connected to a charger. This triggers repeated attempts to charge and update, manifesting as “Aqara ing.”

Tip: Use the Ring app to check the battery health. If it shows “Degraded” or “Replace Soon,” consider battery replacement or device upgrade.

Step-by-Step Troubleshooting Guide

Now that you understand the potential causes, let’s walk through a systematic troubleshooting process to resolve the “Aqara ing” issue. Follow these steps in order — skipping any may lead to incomplete fixes.

Step 1: Isolate and Restart the Device

Begin with the simplest fix: a full restart.

• Unplug the charger and wait 30 seconds.
• Press and hold the setup button (usually on the side) for 20 seconds until the LED flashes white.
• Reconnect the charger and monitor for 10 minutes.

If the “Aqara ing” loop persists, proceed to the next step.

Step 2: Check Power Supply and Cable

Use a multimeter or USB power meter to verify:

• The charger outputs at least 5V/2A.
• The cable has low resistance (ideally below 0.5 ohms).

Pro Tip: Use the original Ring charging cable or a certified USB-C to USB-A cable rated for 3A. Avoid third-party cables with loose connectors.

Step 3: Update Firmware in Safe Mode

To prevent conflicts, update firmware with only one app active:

1. Disconnect the doorbell from the Aqara Home app (via “Remove Device”).
2. Charge the doorbell using the Ring app only. Ensure it’s connected to a strong Wi-Fi signal.
3. In the Ring app, go to Device Settings > Device Health > Firmware Update. Install any available updates.
4. After the update, restart the device and reconnect to Aqara Home.

This ensures the Ring firmware is stable before integrating with Aqara.

Step 4: Optimize Charging Environment

• Charge the doorbell in a cool, shaded area (ideally 15–25°C/59–77°F).
• Remove any covers or enclosures that trap heat.
• If using a solar charger, ensure it provides a consistent 5V output (avoid cheap panels with voltage spikes).

For outdoor installations, consider a ventilated enclosure with airflow holes.

Step 5: Reset Network Settings

If the issue is network-related:

• Restart your router and modem.
• Move the doorbell temporarily closer to the router (e.g., indoors) to charge.
• Assign a static IP address to the doorbell in your router settings to prevent IP conflicts.

Step 6: Factory Reset (Last Resort)

If all else fails, perform a factory reset:

1. Press and hold the setup button for 25 seconds until the LED flashes red.
2. Wait 5 minutes for the device to reset.
3. Reconfigure it in the Ring app, then add to Aqara Home.

Warning: This erases all settings, including Wi-Fi passwords and motion zones.

Preventing Future “Aqara Ing” Issues

Once you’ve resolved the immediate problem, take proactive steps to prevent recurrence. Smart doorbells are long-term investments, and proper maintenance ensures years of reliable service.

1. Maintain Firmware Consistency

Create a firmware update schedule:

• Check for Ring updates monthly.
• Update Aqara Home app and firmware quarterly.
• Always update *before* charging, never during.

Enable automatic updates if available (Ring offers this in some regions).

2. Use a Dedicated Charging Station

Invest in a smart charging dock designed for Ring devices. These docks:

• Provide stable 5V/2A power.
• Include surge protection.
• Have temperature sensors to prevent overheating.

Example: The Ring Charging Station (sold separately) reduces charging time by 30% and includes LED status indicators.

3. Monitor Battery Health

Use the Ring app’s Battery Health feature to track capacity. Replace the battery or device if health drops below 70%. For DIY replacements, use only Ring-certified batteries to avoid compatibility issues.

4. Optimize Network for Smart Devices

• Use a Wi-Fi extender or mesh system to ensure strong signal at the doorbell’s location.
• Set your router to use 2.4 GHz (not 5 GHz) for the doorbell, as it has better range.
• Limit the number of connected devices to reduce network congestion.

5. Regular Physical Maintenance

• Clean the doorbell lens and sensors monthly with a microfiber cloth.
• Inspect the charging port for dust or debris (use compressed air).
• Check for loose wiring or corrosion, especially in humid climates.

When to Seek Professional Help

While most “Aqara ing” issues can be resolved with DIY troubleshooting, some scenarios require professional intervention. Don’t hesitate to contact Ring or Aqara support if:

Hardware Failure Symptoms

• The charging port is physically damaged (e.g., bent pins).
• The battery swells or leaks.
• The device emits a burning smell during charging.

These are signs of irreversible hardware damage and require immediate replacement.

Warranty and Support Options

Ring offers a 1-year limited warranty for manufacturing defects. If your device is under warranty:

• Contact Ring Support via the app or website.
• Provide proof of purchase and a video of the issue.
• They may offer a free replacement or repair.

For Aqara-specific issues (e.g., Zigbee pairing failures), visit the Aqara Community Forum or use their in-app support chat.

Third-Party Repair Services

If the device is out of warranty, consider:

• Authorized Ring repair centers (check Ring’s website for locations).
• Reputable electronics repair shops with smart device experience.

Caution: Avoid unlicensed repairers, as they may void any remaining warranty or damage internal components.

Data Table: Troubleshooting Checklist

Issue	Symptom	Immediate Fix	Long-Term Prevention
Firmware Conflict	LED blinks rapidly; app shows “Updating”	Update Ring firmware first, then Aqara	Monthly firmware checks
Power Supply	Slow/no charging; LED flickers	Use 5V/2A charger + certified cable	Invest in smart charging dock
Overheating	Device feels hot; charging stops	Move to shaded, ventilated area	Install in cool location; avoid enclosures
Network Issues	App disconnects; status not updating	Move closer to router; restart network	Use Wi-Fi extender; static IP
Battery Degradation	Battery health <70%; won't hold charge	Replace battery or device	Monitor battery health monthly

Dealing with a Ring Doorbell Aqara that’s “Aqara ing” while charging can be frustrating, but it’s rarely a dead end. By understanding the root causes — from firmware conflicts to power supply issues — and following a structured troubleshooting approach, you can restore your device to full functionality. Remember, prevention is key: regular firmware updates, proper charging practices, and environmental monitoring go a long way in avoiding these issues altogether. Whether you’re a DIY enthusiast or prefer professional support, the steps outlined in this guide empower you to take control of your smart home security. Don’t let a blinking LED undermine your peace of mind — fix the problem today and enjoy years of reliable performance from your Ring Doorbell Aqara.

Frequently Asked Questions

Why is my Ring Doorbell Aqara showing “ing” while charging?

The “ing” status on your Ring Doorbell Aqara indicates it’s actively charging but hasn’t reached full capacity. This is normal behavior if the battery was deeply drained or if the power source is slow (e.g., low-voltage transformer).

How long should the “ing” status last during charging?

The “ing” status typically persists for 5–8 hours depending on your power supply and battery level. If it continues beyond 12 hours, check your wiring or charging accessories for faults.

Why does my Ring Doorbell Aqara keep flashing “ing” even when fully charged?

This may signal a voltage issue or connection problem with your transformer. Ensure your power supply meets the 8–24V AC requirement and inspect wiring for loose connections.

Can a faulty charger cause the “ing” issue on my Ring Doorbell Aqara?

Yes, using non-certified chargers or damaged cables can disrupt proper charging. Stick to Ring-approved accessories and verify the power output matches your device’s needs.

Is the “ing” status a sign of battery failure?

Not always—but if the battery won’t hold a charge after 24 hours, it may be degraded. Try a factory reset or contact support if the issue persists with the Ring Doorbell Aqara.

How do I troubleshoot the “ing” error while charging?

First, restart the device and check power connections. If unresolved, test with a different transformer or update the firmware via the Ring app to fix bugs causing the “ing” status.