Troubleshooting Guide: Why Your Wyze Cam is Failing to Record Vital Events

If you’re a Wyze cam owner, one of the most frustrating things that can happen is finding out that it hasn’t been recording events. It’s supposed to be keeping your home or business safe and secure, but it’s not doing its job. So what’s going on? Why isn’t your Wyze cam recording events like it should be? There are several possible reasons, and we’re going to explore them all so you can get your coverage back on track.

First things first, it’s essential to understand that Wyze has several different types of cameras, each with various settings and features. While this is excellent for flexibility and customization, it can also lead to confusion and accidental miss-configurations. One common culprit for missed events is having motion detection turned off or set to a too low sensitivity level.

This can cause the camera to miss trigger events, leaving it idle even when people are moving around the camera’s field of view. Another reason your Wyze cam may not be recording events could be due to insufficient power supply. If your camera is running on battery power or is not correctly connected to its power supply, it may not be able to maintain the power it needs to function correctly, resulting in missed events.

Lastly, it’s worth exploring the possibility of cloud storage issues. Wyze provides two storage options: local and cloud storage. If you’re using cloud storage, there’s a chance that there could be a problem with the connection between your camera and the cloud.

This could result in missed recordings or delayed events, causing gaps in your coverage. In conclusion, there are several potential reasons why your Wyze cam isn’t recording events. From motion detection issues and power supply problems to cloud storage mishaps, any of these factors can cause your Wyze cam to fall short in its coverage.

The best way to get to the bottom of the issue is to troubleshoot and eliminate possible causes until you reach the root of the problem and restore your recording capabilities.

Check your settings

If you’re wondering why your Wyze Cam is not recording events, the first thing you should check is your settings. Make sure that your camera is set to record events and that you have scheduled or enabled notifications for these events. You can check your settings through the Wyze app and make any necessary adjustments.

It’s also important to make sure that your camera has a stable internet connection, as this can sometimes impact recording capabilities. Additionally, you should check the storage on your camera, as it may be full and unable to save new recordings. By checking these settings and ensuring that everything is properly configured, you can ensure that your Wyze Cam is recording events as it should be.

Make sure motion detection is turned on

Motion detection is a critical feature that ensures the safety and security of your property. It is essential to check your settings to ensure that motion detection is turned on. The settings may vary from camera to camera, but the process is generally straightforward.

The motion detection setting is usually found in the camera settings. Once you locate it, ensure that it is toggled on. Having motion detection turned on ensures that your cameras will capture any movement and send alerts to your phone or email if there is any unusual activity.

This feature is especially important if you are monitoring your property remotely, as it can notify you of any potential threats even when you are not physically present. So be sure to double-check that your motion detection is turned on, and you can rest assured that your property is secure.

why is my wyze cam not recording events

Verify that your microSD card is inserted and functioning properly

One of the most important things to check when using a microSD card is to make sure that it is inserted properly and functioning correctly. In order to do this, you should check your settings and make sure that your device is recognizing the card. This can typically be done by going to your device’s settings and looking for the storage options.

If you are having trouble finding the right settings, you can always consult your device’s user manual or do a quick internet search for instructions specific to your device. Once you have located the storage settings, make sure that your microSD card is listed and that it has the correct amount of storage space available. If you are having trouble accessing or using the card, you may need to remove it and try again, or consider replacing it if it is damaged or malfunctioning.

Checking your microSD card and settings regularly can help ensure that your device runs smoothly and that your data remains safe and secure. So, don’t forget to take the time to double-check your microSD card and settings before you start using your device!

Check your internet connection

If you’re having trouble with your Wyze Cam not recording events, there could be a number of reasons why. One of the most common reasons is an issue with your internet connection. Since the Wyze Cam sends video footage to the cloud for storage and retrieval, a slow or unstable internet connection can prevent it from properly recording events.

To check your internet connection, try running a speed test on your device and see if the upload and download speeds are sufficient. If they’re not, consider resetting your router or contacting your internet service provider for assistance. Additionally, make sure your Wyze Cam is connected to your Wi-Fi network and that the network itself is running smoothly.

By ensuring a stable internet connection, you can help ensure your Wyze Cam is properly recording any important events you need to capture.

Check that your Wyze cam is connected to Wi-Fi

If you’re having trouble connecting to your Wyse cam, the first thing you should do is check your Wi-Fi connection. The Wyze cam needs a stable and strong internet connection to work properly, so if your internet connection is slow or unstable, you may experience connection issues. To check your connection, you can perform a quick speed test on your device or try connecting other devices to your Wi-Fi network to see if they are working properly.

If your Wi-Fi connection is slow, try moving your router closer to your Wyze cam or consider upgrading your internet service. Make sure to check that your Wyze cam is connected to the correct Wi-Fi network and that the password is entered correctly. These simple steps can save you a lot of time and frustration by ensuring that your Wyze cam is connected to a strong and stable Wi-Fi network.

Make sure your internet speed is sufficient

Are you experiencing lags and buffering while surfing the internet? The culprit might be a poor internet speed. It’s vital to check your internet connection regularly to ensure it meets your needs. With the advancement in technology, high-speed internet has become a necessity.

A slow connection can affect your productivity, especially if you work from home. To fix this issue, you need first to diagnose the problem. Check your internet plan and determine the speed.

If it’s slow, contact your internet service provider to upgrade your plan. You also need to ensure that you are not sharing the connection with too many people or that there isn’t something wrong with the modem or router. A slow internet speed can be frustrating and impact experience when it comes to video and music streaming, online gaming, and browsing the web.

So, check your internet speed and make sure that it’s sufficient to meet your daily needs.

Ensure your firmware is up-to-date

If you’re wondering why your Wyze Cam isn’t recording events, one of the reasons could be that your firmware is outdated. It’s important to keep your firmware up-to-date because it provides the latest features and security patches, and can also improve the performance of your camera. To check if your Wyze Cam’s firmware is up-to-date, simply go to the Wyze app and tap on the camera you want to check.

Then, tap on the “Settings” icon and scroll down to “Device Info”. From there, you’ll be able to see if your firmware is up-to-date or if there’s a more recent version available. Updating your firmware is easy and can be done from within the Wyze app.

Simply follow the prompts and your camera will be updated in no time. So, if you’re having trouble with your Wyze Cam not recording events, make sure your firmware is up-to-date and enjoy the peace of mind that comes with knowing your camera is working at its best.

Check for firmware updates in the Wyze app

As a Wyze user, it’s crucial to make sure your firmware is up-to-date to ensure that your devices are functioning at their best. Checking for firmware updates in the Wyze app is simple and quick. To do so, open the app and tap on the “Account” tab located at the bottom right of the screen.

Next, select “Firmware Update” and check if any of your devices require an update. If an update is available, click on “Download” and wait for it to complete. Once completed, your device will automatically restart, and the new firmware will be installed.

Keeping your firmware up-to-date not only ensures optimal device functionality but also helps to protect your device from any known security vulnerabilities. So, remember to check for updates regularly and keep your Wyze devices running smoothly.

Contact Wyze support for further assistance

If your Wyze Cam is not recording events, don’t panic. There are several reasons why this could be happening, but the good news is that there are solutions available. One common reason could be that the camera is not properly recording due to a weak or unstable Wi-Fi connection.

In this case, make sure your internet connection is stable and try resetting the camera. Another reason could be that the camera’s microSD card is full or faulty. You can try replacing the SD card or formatting the existing one.

If these solutions don’t work, it’s best to contact Wyze support for further assistance. They can help troubleshoot the issue and provide step-by-step instructions to get your Wyze Cam up and running again. Remember, technology can be fickle sometimes, but with patience and perseverance, you can fix any problem.

Conclusion

Well, it appears your Wyze cam has decided to take a break from recording events. Perhaps it’s feeling camera shy or in need of a little vacation. In all seriousness, there could be a myriad of reasons why your Wyze cam is not recording events, from technical glitches to network connectivity issues.

The good news is that with a little troubleshooting and TLC, your trusty camera should be back in action and recording all of life’s important moments in no time. So go ahead and give it a gentle pat on the lens and let’s get to work!”

FAQs

Why is my Wyze Cam not recording events?
There could be various reasons why your Wyze Cam is not recording events. It could be a problem with your network connection, camera settings, or storage capacity. Make sure that your camera is connected to a stable Wi-Fi network and has enough storage. Check your camera settings and ensure that motion detection is turned on.

How can I troubleshoot my Wyze Cam not recording events?
If your Wyze Cam is not recording events, you can troubleshoot it by first checking your network connection. Make sure that your Wi-Fi signal is strong and stable. You can also reset your camera or check its settings to ensure that motion detection is turned on. If none of these solutions work, contact Wyze support for further assistance.

What should I do if my Wyze Cam stops recording events?
If your Wyze Cam stops recording events, try restarting the camera or resetting it to its default settings. Also, ensure that your camera has enough storage and that motion detection is turned on. If the issue persists, contact Wyze support for further assistance.

How long does Wyze Cam store recorded events?
Wyze Cam can store recorded events for up to 14 days. However, the length of time that events are stored depends on your camera’s storage capacity and the frequency of motion events. If your camera’s storage capacity is full, it will overwrite older events to make room for new ones.

Can I view my Wyze Cam recorded events on the app?
Yes, you can view your Wyze Cam recorded events on the Wyze app. Simply open the app and go to the camera’s playback section. From there, you can choose a specific date and time to view the recorded events. You can also share or download the events if needed.