Uncover the Secrets of Wyze Cam Troubleshooting: Our Top Tips for Smarter Monitoring

Do you own a Wyze Cam and experiencing issues while using it? Wyze Cam is a popular product that provides budget-friendly smart home solutions to its users. The device offers a range of features, including live streaming, motion detection, and much more. However, like any other device, Wyze Cam users also face technical difficulties and may need to troubleshoot their device at some point.

This could be frustrating, but don’t worry, we’ve got you covered! In this blog, we will discuss some common Wyze Cam troubleshooting tips to help you resolve your issues promptly and easily. So, let’s get started!

Check Power Source

If you’re having trouble with your Wyze Cam, one of the first things to check is the power source. Whether you’re using a USB cable or an AC adapter, make sure it’s securely plugged in and providing power. If the power source is working properly, you should see a solid blue light on your camera.

If not, try using a different cable or adapter to see if that solves the issue. Keep in mind that the length and quality of the cable can also affect the camera’s performance, so try to use a high-quality cable that’s not too long. It’s also important to keep the camera away from other devices that may be causing interference, such as routers or other electronics.

By checking the power source and ensuring that it’s providing a steady flow of power to your Wyze Cam, you can troubleshoot and resolve many issues that may arise.

Ensure outlet is working properly

One of the most basic but essential things to do before using any electrical device or appliance is to check the power source or outlet. This simple step can prevent a lot of unnecessary hassle and equipment failure. Firstly, check if the outlet is working properly by plugging in a different device or appliance.

If it works, then the outlet is functioning correctly. But, if there is no response, you may need to change the outlet, or there may be an issue with the electrical system. Make sure that the electrical panel is providing enough power to the outlet, as low voltage can cause damage to whatever device you are using.

If you determine that the outlet is not working, avoid any further use and contact a qualified electrician to assess and repair the issue immediately. Remember, the key to ensuring that any electrical appliance or device is in proper working condition starts with checking the power source first.

wyze cam troubleshooting

Check if power cord is properly connected

“power cord” One of the most common problems when it comes to your electronic devices is that the power cord is not properly connected. This can happen due to a number of reasons. Sometimes, the power cord may have been bumped or accidentally disconnected while other times, the issue may be more serious and could involve a problem with the device itself.

The first thing you should do if your device doesn’t turn on is to check whether the power cord is properly plugged in or not. Check both ends of the cord and make sure they are securely attached. A loose connection could be the cause of your device not getting enough power to turn on.

If the issue persists, try using a different power source or a different power cord to see if that solves the problem. It’s always better to be safe than sorry, so make sure to give the power cord a good check before panicking about your device not working.

Reset Camera

If you’re having issues with your Wyze Cam, one helpful troubleshooting step you can take is to reset the camera. This is often a go-to solution for a range of problems, from connectivity issues to performance hiccups. Whether you have the Wyze Cam v1, v2, or Pan, the reset process is pretty much the same.

First, unplug the camera from its power source. Then, hold down the setup button on the bottom of the camera while plugging it back in. Keep holding the button until the light on the camera flashes yellow, which indicates that the reset process has begun.

Once the camera restarts and the light becomes solid blue, you’re good to go. Keep in mind that resetting the camera will erase all your previous settings, so you’ll need to set it up again from scratch. But if you were experiencing issues before, this is often the best way to fix them and get your Wyze Cam working smoothly again.

Press and hold reset button for 10 seconds

If you are experiencing issues with your camera, the first step you can take is to reset it by pressing and holding the reset button for 10 seconds. This action can help to resolve any glitches or bugs that might be causing problems with the camera’s functionality. Resetting your camera is a simple process, but it is essential to follow the instructions carefully to ensure that you are doing it correctly.

The reset button is typically located on the bottom or backside of the camera, and you can use a paper clip or similar object to press and hold it down. After holding the button for 10 seconds, release it, and the camera will restart. By doing this, you can give your camera a fresh start and fix any issues that you were experiencing.

Remember to contact customer support if the problem persists, and they’ll help you troubleshoot the problem.

Follow instructions in the Wyze app

If you’re having trouble with your Wyze camera, it might be necessary to reset it, which is easier than you might think. Just open up the Wyze app and follow the instructions to reset your camera. This can be done in just a few simple steps, and you’ll be back up and running in no time.

First, open the app and select the camera you want to reset. Then, tap on the settings icon and choose “Device Info.” From there, you can select “Reset Device,” which will guide you through the process of resetting your camera.

Keep in mind that resetting your camera will erase all of your settings and preferences, so you’ll need to set it up again from scratch. But by following these simple instructions, you can easily reset your Wyze camera and get it working like new.

Check Network Connection

If you’re experiencing trouble with your Wyze Cam, one of the first things you should check is your network connection. Even the best cameras won’t work if they can’t connect to your Wi-Fi. Start by making sure your internet connection is stable and that other devices in your home are successfully connected to the network.

If you’re still having issues, try moving the camera closer to your router and resetting both the camera and your internet connection. It’s also worth ensuring that your network is set up correctly and that your router is compatible with your camera. By checking your network connection, you can rule out one of the most common causes of problems with your Wyze Cam and help get it back up and running in no time.

Make sure camera is connected to Wi-Fi

If you’re having trouble connecting your camera to Wi-Fi, the first thing you should check is your network connection. A weak or unstable network connection can cause issues with your camera’s ability to connect to Wi-Fi. To improve your network connection, try moving your router closer to your camera or connecting your camera directly to your router via Ethernet cable.

It’s also important to check that your Wi-Fi network is set up correctly and that you’re using the correct login credentials. Once you’ve ensured that your network is stable, you should be able to connect your camera to Wi-Fi with ease. Remember, a strong network connection is essential for proper camera functionality.

Check router settings and connections

When it comes to troubleshooting networking issues, one of the first steps you should take is to check your router settings and connections. This is because your router is the central hub of your network and any issues with it can affect the entire system. Start by checking if your router is turned on and properly connected to the power source.

Check the cable connections between your router and modem, as well as any other devices that are connected to your network. Make sure all cables are firmly plugged in and not damaged. You can also try restarting your router to see if that resolves the issue.

Additionally, check your router settings to ensure that they are configured correctly. This includes checking your network name and password, as well as security settings such as WPA2 encryption. By taking these simple steps and checking your router settings and connections, you can quickly identify and fix any networking issues you may be experiencing.

Update Firmware

If you are experiencing issues with your Wyze Cam, updating the firmware might be the solution you need. The firmware is the software that controls the camera’s functions and operations, and it’s important to keep it up to date. To update the firmware, first, make sure your Wyze Cam is connected to the internet.

Then, open the Wyze app on your mobile device and navigate to the device settings for your camera. From there, select the option to update the firmware, and follow the prompts to complete the process. Updating the firmware can address known issues and improve the camera’s performance and functionality, so it’s a step worth taking if you’re experiencing difficulties.

Remember to check for firmware updates regularly to ensure your Wyze Cam is always running smoothly.

Ensure camera has the latest firmware update

Updating the firmware on your camera is important to keep your device functioning properly and efficiently. It is recommended that you check for firmware updates regularly and download the latest one from the official website of the manufacturer. Firmware updates fix bugs, improve the camera’s performance, and introduce new features.

They also address security concerns and keep the camera up-to-date with the latest technologies. Make sure you read the instructions carefully before installing the update and follow the process step-by-step to avoid any potential issues. Updating the firmware is a simple task that can significantly enhance the overall performance of your camera, so don’t ignore it.

Follow instructions in the Wyze app

When it comes to updating your Wyze device’s firmware, it’s essential to follow the instructions provided in the Wyze app. The app typically alerts you when new firmware is available and provides detailed steps on how to update it. It’s crucial to make sure your device is connected to a stable Wi-Fi network before starting the update process.

The firmware update can take a few minutes, depending on your device and the size of the firmware package. Remember to stay patient and let the update process run its course. Once the update is complete, you should restart your device to ensure that the new firmware is fully installed and working correctly.

By following the instructions provided in the Wyze app, you can easily update your Wyze device’s firmware and ensure that it’s running smoothly and securely.


In conclusion, troubleshooting the Wyze Cam can be a daunting task, but with the right knowledge and a little patience, you can become the ultimate Wyze wizard. Remember, when in doubt, reset and reboot. And above all else, don’t forget to thank your Wyze Cam for faithfully keeping an eye on things, even when you aren’t around.


Why is my Wyze Cam not connecting to WiFi?
This could be due to a few different reasons such as a weak WiFi signal, incorrect WiFi password entered, or being too far away from the router. Try moving the camera closer to the router, double-checking the password, and ensuring the router signal is strong enough.

How do I reset my Wyze Cam?
To reset your Wyze Cam, press and hold the setup button on the bottom of the camera for 10-15 seconds until the light on the front starts flashing. This will reset the camera to its default settings.

Why is my Wyze Cam not recording motion?
There are a few reasons why your camera may not be recording motion such as the sensitivity settings being too low, the camera not being set to record motion, or the SD card being full. Check the settings in the Wyze app to ensure motion is set to record and adjust sensitivity settings as needed.

How do I access the live feed on my Wyze Cam?
To access the live feed on your Wyze Cam, open the Wyze app on your smartphone or tablet and select the camera you want to view. The live feed will then appear on the screen and you can watch in real time.