Troubleshooting Wyze Cam Connection Issues: Your Comprehensive Guide to Fix ‘Wyze Cam Won’t Connect to WiFi’ Error

If you’re a Wyze Cam user, you may have experienced the frustration of trying to connect your device to WiFi but failing to do so. There could be a wide range of reasons why your Wyze Cam won’t connect to your WiFi network, from network issues to problems with the device itself. It can be annoying not being able to monitor your home or office through the Wyze Cam’s live feed, but don’t worry – there’s a solution to every problem.

In this blog, we will guide you through some troubleshooting steps to get your Wyze Cam up and running again in no time.

Check WiFi Connection

If you’re experiencing trouble with your Wyze Cam connecting to your WiFi network, don’t worry – it’s a common issue that many users face. The first step to take is to check your WiFi connection. Make sure that your Wyze Cam is in range of your router and that there are no obstructions or interference that may cause disruptions.

You should also ensure that your WiFi network is stable and has a strong signal. If your connection seems fine, try resetting your Wyze Cam by unplugging it from the power source and plugging it back in after a few minutes. Additionally, make sure that you’ve entered the correct WiFi password and that your network is compatible with your Wyze Cam.

If you’ve tried all these steps and still can’t connect your Wyze Cam to your WiFi, it may be time to seek additional help from Wyze support or a technician. By taking these steps, you can troubleshoot your Wyze Cam connectivity issues and get back to enjoying the convenience it provides.

Reset WiFi Password

If you’ve forgotten your WiFi password or want to change it, the first step is to check your WiFi connection. Make sure you’re connected to the right network – it’s easy to get confused if you have multiple networks with similar names. Once you’re sure you’re on the right network, try connecting to it with a different device.

If the problem persists, you may need to reset your router. This isn’t as complicated as it sounds – most routers have a reset button on the back that you can press with a paperclip or pin. After resetting your router, you’ll need to reconfigure your WiFi settings, including the password.

If you’re still having trouble, don’t hesitate to contact your internet provider – they can help you get back online in no time. With these simple steps, you’ll be able to reset your WiFi password and get back to browsing the web in no time.

wyze cam won't connect to wifi

Connect to 2.4GHz Network

If you’re having trouble connecting to the 4GHz network, the first step is to check your WiFi settings. Make sure that your device is not set to only connect to the 5GHz network.

Some devices will automatically prioritize the faster 5GHz network over the slower but more reliable 4GHz network. If that’s the case, you’ll need to adjust your settings to connect to the

4GHz network instead. Another thing to check is the distance between your device and the router. The

4GHz network has a longer range than the 5GHz network but can be more easily disrupted by walls and obstacles, so moving closer to the router might help. If you’re still having problems, try resetting your router and reconnecting your device to the network. By following these steps, you should be able to connect to the

4GHz network and enjoy fast and reliable WiFi.

Restart Wyze Cam

If your Wyze Cam won’t connect to wifi, one simple solution you can try is restarting the camera. This can often resolve connectivity issues and get your camera back up and running in no time. To restart your Wyze Cam, simply unplug the power adapter from the wall, wait a few seconds, and then plug it back in.

Alternatively, you can use the Wyze app to restart the camera remotely. Simply open the app, select your camera, and tap on the gear icon to access the camera settings. From there, you can select “Restart Device” to initiate a restart.

Once your Wyze Cam has restarted, try connecting to wifi again and see if the issue has been resolved. If not, there may be other factors at play and you may need to explore additional troubleshooting options.

Unplug and Replug Device

If you’re having trouble with your Wyze Cam, one of the first steps to take is to simply unplug and replug the device. This may seem like a simple solution, but it can often do the trick. Sometimes, a device can get stuck in a loop or encounter a minor glitch that can be fixed with a quick restart.

By unplugging the cam and waiting a few seconds before plugging it back in, you can give it a fresh start and a chance to reset. If you’re still having issues after trying this method, there may be a deeper issue that needs to be addressed. But for many common problems, such as a frozen screen or the device not responding, unplugging and replugging can be a quick and effective solution.

Remember, the Wyze Cam is a reliable and affordable option for home security, but it’s not immune to technical difficulties. By following simple steps like unplugging and replugging, you can troubleshoot many common issues without needing to call in a professional or spend money on repairs. So the next time your Wyze Cam isn’t behaving as it should, try giving it a fresh start with the unplug-and-replug method.

It just might be the solution you need to get it back up and running smoothly again.

Reset Wyze Cam to Factory Settings

If you’re experiencing issues with your Wyze Cam or just want to start fresh, it may be time to reset it back to its factory settings. Thankfully, restarting your Wyze Cam is a relatively straightforward process. First, locate the reset button on the bottom of your device.

Using a paperclip or something similar, hold down the button for at least 10 seconds until the status light flashes yellow. Once the light stops flashing and turns solid blue, the camera has been successfully reset. Keep in mind that this will erase all of your current settings and any stored footage, so be sure to back up anything important before proceeding.

With just a few simple steps, resetting your Wyze Cam can help solve any technical issues you may be encountering and get your device up and running like new again.

Update Wyze Cam Firmware

If your Wyze Cam won’t connect to WiFi, updating its firmware might just be the fix you need. To do this, first make sure your camera is plugged in and connected to the internet. Then, open the Wyze app and navigate to the “Devices” tab.

Select the camera you want to update and click on “Device Settings.” Scroll down until you see the option to “Upgrade Firmware.” If there is a new version available, select “Upgrade” and wait for the process to finish.

Once the update is complete, you should be able to reconnect your camera to WiFi without any issues. Remember to keep your firmware up to date to ensure the best performance from your Wyze Cam.

Check for Firmware Updates

If you own a Wyze Cam, it is important to check for firmware updates regularly. Updating the firmware on your camera not only ensures it is running smoothly, but also adds new features and fixes any bugs that may have been present in previous versions. To update the firmware on your Wyze Cam, first open the Wyze app on your smartphone.

From the home screen, select the camera you want to update and tap on the Settings gear in the top right corner. Scroll down and select Device Info, then tap on Update Firmware. Once the update is complete, you can rest assured that your Wyze Cam is running at its best.

Don’t forget to check for updates periodically to ensure your camera is always up-to-date and providing the best possible security for your home.

Contact Wyze Support

Having trouble connecting your Wyze cam to your Wi-Fi network? Don’t worry, you’re not alone. Many people experience this issue, and the good news is that there are solutions. First and foremost, you can contact Wyze support for assistance.

They have a team of experts ready to help you troubleshoot and fix any issues you might be experiencing with your device. Simply reach out to them via phone, email, or live chat and they’ll be glad to assist you. Additionally, you could try resetting your Wi-Fi network or your camera itself, or even updating the firmware on your Wyze cam.

Sometimes, a simple fix like this can do the trick and get your camera up and running in no time. Whatever the case, Wyze support is always there for you, so don’t hesitate to contact them for help with any issues you might be having.


In the end, it seems that the Wyze Cam just can’t keep up in the fast-paced and ever-changing world of Wi-Fi. Like a fish out of water, it struggles to connect and stay connected to our networks. But fear not, clever troubleshooters are always working to find new solutions and workarounds to keep our Wyze Cams swimming strong.


Why won’t my Wyze Cam connect to WiFi?
There could be a few reasons why your Wyze Cam won’t connect to WiFi. It could be an issue with your internet connection, the distance between your camera and WiFi router, or a problem with the camera’s firmware. Try troubleshooting by resetting the camera, double-checking your WiFi password, and making sure your router is within range.

How do I reset my Wyze Cam?
To reset your Wyze Cam, you can use a paperclip or similar tool to press and hold the camera’s reset button for about 10 seconds. This will reboot the camera and restore it to its default settings.

What should I do if my Wyze Cam keeps disconnecting from WiFi?
If your Wyze Cam repeatedly disconnects from WiFi, try moving it closer to your router, reducing the number of devices using your network, or changing the WiFi channel on your router. You can also try updating your camera’s firmware or contacting Wyze support for additional assistance.

Will my Wyze Cam work with a 5GHz WiFi network?
No, Wyze Cams only work with 2.4GHz WiFi networks. If your router has both a 2.4GHz and 5GHz network, you’ll need to connect your Wyze Cam to the 2.4GHz network for it to work properly.