Troubleshooting Wyze Camera: Why Your Device is Not Recording Events and How to Fix It

As the popularity of Wyze cameras grows, many users have reported issues with their cameras not recording events. It can be frustrating when you rely on your camera for security and surveillance, but it fails to capture critical moments. There could be several reasons why your Wyze camera is not recording events, ranging from a faulty SD card to poor internet connectivity.

In this blog post, we will explore the various troubleshooting steps you can take to fix the issue and get your Wyze camera recording events again. So sit back, relax, and let’s delve into the world of Wyze camera troubleshooting!

Check Camera Settings

If you’re experiencing issues with your Wyze camera not recording events, the first thing to check is your camera settings. Make sure that the recording schedule and motion detection settings are properly adjusted to capture any events that occur. You can access the settings through the Wyze app on your mobile device and adjust them accordingly.

Additionally, check that the camera is properly positioned and free from obstructions, such as plants or furniture, that may be blocking its view. It’s also worth checking your network connection and ensuring that it’s stable, as an unstable connection can prevent events from being recorded. By checking your camera settings and ensuring that everything is properly adjusted and set up, you can ensure that your Wyze camera is recording events as expected.

Make sure motion detection is turned on

When it comes to securing your home with a security camera, there are a few important settings you should check to ensure that everything is working properly. One of the most important settings to check is your camera’s motion detection feature. This feature allows your camera to detect any movement in its field of view and alert you to any potential threats.

Without motion detection, your camera is essentially useless, as it won’t be able to catch any activity that occurs while you’re away. So, make sure to turn on the motion detection feature in your camera’s settings to keep an eye on your home at all times. Not only will this give you peace of mind, but it could also help deter potential criminals from targeting your home.

So, take a few minutes to check your camera settings and ensure that motion detection is turned on. Your home’s security could depend on it.

wyze camera not recording events

Verify that the camera is set to record continuously or on a schedule

When it comes to monitoring your property, it’s important to make sure your security cameras are set up correctly. One key factor to check is whether your cameras are set to record continuously or on a schedule. Continuous recording means the camera is always on, capturing footage 24/

Scheduled recording means the camera only records during specific times, such as overnight. It’s important to choose the recording mode that best suits your needs and expectations. If you’re worried about potential burglaries or break-ins, continuous recording is the way to go.

On the other hand, if you mainly want to monitor your property during certain times, scheduled recording may be more suitable. To confirm your camera setting, log in to your camera’s interface and navigate to the recording options. From there, you can make any necessary adjustments to ensure your camera is recording the way you want it to.

By taking a few minutes to double-check your camera settings, you can rest easy knowing your property is being monitored as intended.

Check Network Connection

If your Wyze camera is not recording events, there could be a number of reasons for this issue. One of the most common culprits is a poor network connection. Your camera needs a stable and strong internet connection in order to upload and save footage.

If your connection is weak or unstable, this can cause problems with the camera’s ability to record events properly. To troubleshoot this issue, try resetting your internet connection or moving your camera closer to your router to improve the signal strength. You may also want to consider upgrading your internet plan if you have a poor connection overall.

By ensuring that your Wyze camera has a strong and stable network connection, you can help it function properly and record the events you need to keep your property and loved ones safe.

Ensure the camera is connected to the internet

Network Connection One of the essential factors to consider when it comes to ensuring that your camera is connected to the internet is checking the network connection. It’s crucial to ensure that your home network is active and that the camera is connected to it. First, make sure that the Wi-Fi network that the camera is attempting to connect to is working correctly.

You may need to reset your router or modem to ensure that your network is active. Then, verify that the camera is connected to the network. You can do this by checking the camera settings and making sure that it is connected to the correct Wi-Fi network.

It’s also essential to check that the camera has a stable and strong connection, which can sometimes be accomplished by moving it closer to your router or access point. By ensuring that your network connection is stable and the camera is connected to it, you can be confident that your camera will be able to connect to the internet and function effectively, giving you the peace of mind of knowing that your home is well-secured.

Restart your router

If you’re having trouble connecting to the internet, one of the first things you should try is restarting your router. This may seem like a simple solution, but it can often solve connectivity issues. Sometimes routers can get overloaded or experience glitches that can cause connectivity problems.

Restarting your router can help to clear these issues and can often restore your network connection. To restart your router, simply unplug it from the power source and wait for a minute or two before plugging it back in. This will give the router a chance to reset and establish a fresh connection.

After you’ve restarted your router, give it a few minutes to restart completely before trying to connect again. If restarting your router doesn’t solve your network connection problems, there may be other issues to investigate. Check to make sure that all cables are securely connected, and that there are no issues with your modem or internet service provider.

If you continue to experience issues, it may be time to seek professional help to diagnose and fix the problem.

Check Storage and Memory

If you’re having trouble with your Wyze camera not recording events, the first step is to check your storage and memory. The camera needs enough space to store footage, so make sure the SD card isn’t full. You can also check the camera’s settings to see how much space is being used and adjust it as needed.

If your camera is connected to the cloud, make sure that you have enough storage space available on your account. Similarly, check the memory on whatever device you’re using to view the footage. If your phone or tablet is running low on storage, it may not be able to download the footage from the cloud.

Try clearing out any unnecessary files or apps to free up space. Taking the time to check your storage and memory should help ensure that your Wyze camera is working properly and recording all of the relevant events. If the issue persists, there may be other factors at play, such as connectivity or software problems.

Be sure to troubleshoot these issues as well to get the most out of your Wyze camera.

Verify there is enough storage space on your SD card

When it comes to using an SD card, it’s crucial to check the storage and memory available before using it. One of the common issues users face is not having enough storage space on their SD card. This can lead to data loss and damage to the SD card.

So, it’s always recommended to verify there is enough storage space on your SD card before transferring any data. You can do this by connecting the SD card to your computer and checking the available space. If you find that there isn’t enough space, you can either delete unwanted files or transfer them to another device to free up space.

Ensuring that you have enough storage space on your SD card will help you avoid any unwanted complications and ensure a smooth experience. Remember, keeping your SD card maintained and organized will only benefit you in the long run.

Ensure that the camera is not experiencing memory issues

If you’re experiencing memory or storage issues with your camera, it can really put a damper on your photography experience. To ensure that your camera is not experiencing these issues, it’s important to regularly check its storage and memory. This can easily be done by accessing the camera’s settings and checking available storage space and memory usage.

To prevent memory issues, you can also transfer photos to a computer or external hard drive and delete unused images. Additionally, investing in a memory card with ample storage space can also help prevent storage issues and allow you to capture every moment without worrying about running out of storage space. So, next time you’re out photographing, make sure to check your camera’s storage and memory to ensure a smooth and seamless photography experience.

Contact Customer Support

If your Wyze camera is not recording events, it’s important to contact customer support as soon as possible. This could be caused by a variety of issues such as a poor internet connection, outdated software or firmware, or defective hardware. While there are troubleshooting steps you can take on your own – such as checking your Wi-Fi signal strength or resetting the camera – it’s always best to reach out to the experts for assistance.

By contacting customer support, you can work together to resolve the issue and ensure that your Wyze camera is functioning properly. Whether it’s through email, chat, or over the phone, the team at Wyze is dedicated to answering your questions and providing you with the support you need. Don’t hesitate to reach out if you’re experiencing any issues with your Wyze camera not recording events.

They’re here to help.

Conclusion

Wyze camera not recording events? Well, it’s like having a security guard who only shows up for work half the time. But fear not, dear camera owner, for all hope is not lost. By troubleshooting and resolving any technical issues, you can ensure that your Wyze camera will capture all the action, leaving no mystery unsolved.

And who knows, maybe one day your Wyze camera will be the star of a blockbuster crime thriller. Lights, camera, action!

FAQs

Why is my Wyze camera not recording any events?
There could be multiple reasons why your Wyze camera is not recording events, including low signal strength, incorrect camera settings, or full storage on the device. Try resetting the camera and checking your Wi-Fi connection before contacting support.

How do I check my Wyze camera’s storage level?
To check your Wyze camera’s storage level, open the Wyze app and select your camera. Then, tap on the “More” button at the bottom right corner and select “SD Card.” The storage level will be displayed on the screen.

Can I retrieve deleted events from my Wyze camera’s SD card?
Yes, you can retrieve deleted events from your Wyze camera’s SD card, but only if they were recorded in continuous recording mode. To do so, remove the SD card from the camera and use a data recovery tool to scan and recover the deleted files.

Why are my Wyze camera recordings blurry or distorted?
If your Wyze camera recordings are blurry or distorted, it could be due to a dirty lens or incorrect camera settings. Try cleaning the lens with a microfiber cloth and adjusting the camera’s focus or resolution settings to improve the quality of the recordings.