Why Your Wyze Camera is Only Taking Pictures: Troubleshooting Tips to Fix the Issue

Are you stuck with your Wyze camera only taking pictures and not recording videos? Frustrated with the lack of footage and wondering what went wrong? Don’t worry! You’re not alone. Many Wyze camera users face this issue and become confused as to what’s causing it. But, not to worry! In this troubleshooting guide, we will take you through the reasons why your Wyze camera is only taking pictures, and how you can fix it in a few simple steps! A Wyze camera is an affordable and reliable device that can help you monitor your home or office with ease.

It allows you to record and capture video footage to keep your property secure. But, if you’re facing issues with your camera only taking pictures, it can become a hassle. Fortunately, there are a few reasons why this may be happening, and we’ve got you covered with all the solutions.

With our guide, you’ll be able to identify the cause of your camera’s malfunction and get it back to recording videos in no time! So, sit back and read on to find out how you can troubleshoot your Wyze camera’s picture-taking problem! Whether it’s due to insufficient storage, firmware issues, or connectivity problems, we’ve got answers that will help you get to the root of the problem and fix it.

Check the Camera Settings

If your Wyze camera is only taking pictures instead of recording video, the first thing to check is the camera settings. Make sure the camera is set to record in the correct mode, which is likely “Continuous Recording” or “Event Recording” if you have motion detection enabled. The “Time Lapse Recording” mode may be the culprit if the camera is only taking pictures at set intervals.

Additionally, check the camera’s resolution settings, as a lower resolution may impact the camera’s ability to record video. Finally, ensure that the camera is plugged in and has enough storage space on its SD card to record video. If you’ve checked all of these settings and the camera is still only taking pictures, try resetting the camera or contacting Wyze customer support for further assistance.

Ensure ‘Video’ Mode is Selected.

When it comes to recording videos, it is important to check your camera settings to ensure that you are capturing footage in the correct mode. Before hitting the record button, take a moment to adjust the camera settings and confirm that the ‘Video’ mode is selected. This may seem like a minor detail, but it can make a significant difference in the quality of your video.

Choosing the wrong mode can result in blurred or choppy footage that is difficult to watch. By setting your camera to ‘Video’ mode, you allow it to adjust the settings to capture smooth, high-quality footage that will impress your viewers. So, the next time you plan on recording a video, remember to check your camera settings and ensure that ‘Video’ mode is selected for the best possible results.

wyze camera only taking pictures

Disable Time-lapse Recording Mode.

If you’ve noticed that your camera is rapidly capturing frames, you may have accidentally enabled the time-lapse recording mode. This can be useful for certain types of photography, but if you’re not trying to capture a time-lapse, it can be frustrating. Fortunately, it’s easy to disable this mode.

The first step is to check your camera settings. Depending on the model of your camera, the settings menu may be accessed in different ways, so consult your manual if you’re unsure. Once you’ve found the settings menu, look for an option related to time-lapse recording.

There may be a switch or toggle that you can use to disable this feature. If you’re still having trouble, try resetting your camera to its default settings. This will erase any custom settings you’ve programmed, but it will also clear out any unintentional settings that may be causing the issue.

With a little bit of troubleshooting, you should be able to get your camera back to its normal mode of operation in no time.

Check the Network Connections

Are you experiencing an issue where your Wyze camera is only taking pictures? Before you start troubleshooting your camera, it’s important to check your network connections. Your camera needs a stable and strong internet connection to function properly. Make sure your device is connected to your Wi-Fi network and that the signal strength is adequate.

If you use a mesh network, ensure that your cameras are connected to the primary router and not a satellite. It’s also recommended to reset your camera and reconfigure it from the beginning. This will give your camera the chance to establish a solid connection with your network.

By checking your network connections, you can eliminate any potential issues and start capturing video footage again.

Ensure Stable WiFi or Ethernet connection.

Having a stable network connection is crucial when it comes to using the internet. Whether you are working from home, playing games online, or streaming movies, a poor WiFi or Ethernet connection can be frustrating. If you often experience slow internet, buffering, or sudden disconnections, it’s time to check your network connection.

First, make sure that your modem and router are working correctly by restarting them. Next, check the cables and connectors to ensure they are correctly connected. You can also use a network diagnostic tool to identify the network issues.

Having a stable network connection is essential, especially when working from home. Therefore, ensure that your WiFi or Ethernet is stable and reliable to avoid interruptions. Take advantage of current technology that guarantees uninterrupted connection all day.

Restart the Router and Camera.

If you find that your camera is not connecting to your Wi-Fi network, it’s worth trying to restart both your router and your camera before taking any further troubleshooting steps. Sometimes, a simple reset can fix whatever connectivity issues were causing the problem. Start by unplugging your router from its power source and wait for about 30 seconds before plugging it back in.

Then, do the same for your camera. Once they have both restarted, try reconnecting your camera to your Wi-Fi network and see if it works. This step is especially important if you’re experiencing intermittent connectivity issues, as a simple restart can often do the trick.

By taking this step, you’ll often be able to avoid having to spend time and money on more complicated solutions.

Check the Storage Capacity

If your Wyze camera is only taking pictures, the first thing to check is the storage capacity. The device may only have enough room to take a limited number of photos. You can check the storage capacity in the settings section of your Wyze app.

If the storage is full, you will need to delete some of the existing photos or videos to make space for new ones. Another option is to purchase an external storage device, such as a microSD card, which will provide more space for your camera to store images. By ensuring your Wyze camera has enough storage space, you can avoid the frustration of missing out on important moments due to a lack of storage capacity.

Ensure Plenty of Space in the microSD Card.

When it comes to using a microSD card, the storage capacity is crucial. You need to ensure that you have plenty of space, or it could cause problems with the functioning of the device. Before you even start using the microSD card, it’s important to check its storage capacity.

Ensure that it has enough space to handle the tasks you want to do, from storing photos and videos to running apps. You don’t want to get caught in a situation where you have to constantly delete files, which can be a hassle. Having enough space in your microSD card allows for a smoother user experience and less stress on the device’s hardware.

Therefore, it’s essential to check the storage capacity of the microSD card before using it.

Format the microSD Card Regularly.

Regularly formatting your microSD card can help maximize its storage capacity and keep it in good working condition. It’s important to check the storage capacity of your microSD card before formatting it. This way, you’ll know how much storage space is available and how much data you can put on it.

To check the storage capacity of your microSD card, insert it into your device, open the Settings app, and navigate to the Storage section. Here, you’ll see how much space is available on your device and how much space is being used by apps, media, and other files. If you find that you’re running out of space, it may be time to format your microSD card.

By doing so, you can delete all the data on the card, free up space, and start fresh with a clean slate. Regularly formatting your microSD card can also help prevent data corruption and improve its overall performance. Just be sure to back up any important data before formatting your card, as the process will erase all data on it.

Contact Wyze Support

If your Wyze camera seems to only be taking pictures instead of recording videos, there could be a number of potential issues. First, check to make sure you have the latest firmware version installed for your camera. Sometimes outdated software can cause glitches that affect the camera’s functionality.

Additionally, double-check your settings to make sure you have video recording enabled, and that the camera’s SD card isn’t full. If none of these solutions fix the issue, it’s best to reach out to Wyze support for further assistance. Their team of experts can help diagnose the problem and offer potential solutions, whether it’s a faulty camera or an issue with your home network.

Don’t give up on your Wyze camera just yet – with the right support, you can get back to capturing clear, high-quality videos in no time!

Submit a Support Ticket on the Wyze Website.

If you’re having trouble with your Wyze device, don’t worry – Wyze offers great customer support to help you solve any issues you might be facing. One way to contact Wyze support is by submitting a support ticket on the Wyze website. Simply go to the Wyze website and click on the “Support” button at the bottom of the page.

From there, you’ll be taken to a page where you can search for answers to your problem in the Wyze support center, or submit a support ticket if you can’t find a solution. To submit a ticket, you’ll need to provide some basic information such as your name, email address, and a description of the issue you’re experiencing. Try to be as detailed as possible when describing the issue, as this will help the Wyze support team troubleshoot more efficiently.

Once you submit your support ticket, you should receive a response within 1-2 business days. Submitting a support ticket is a great way to get help from Wyze support if you’re unable to find a solution to your problem on your own. Their support team is known for being helpful and responsive, so you can rest assured that you’ll get the help you need.

So if you’re experiencing any issues with your Wyze device, don’t hesitate to reach out to their support team by submitting a support ticket on their website.

Provide the Camera’s Firmware Version and Serial Number.

If you encounter any issues with your Wyze camera, the first step is to get in touch with Wyze support. Before reaching out, make sure to provide them with the firmware version and serial number of your camera. This information is crucial for the support team to diagnose and troubleshoot any problems you may be experiencing.

The firmware version can usually be found in the camera settings, while the serial number is typically located on the bottom or back of the camera. By having this information on hand, you’ll save time and ensure that the support team can quickly assist you in resolving any issues. Don’t hesitate to reach out to Wyze support – they are always ready to help!


In the age of advanced technology, we expect our cameras to capture moments and memories in the form of motion pictures. However, the Wyze camera seems to have a different trick up its sleeve. Instead of filming videos, it has mastered the art of capturing static shots at lightning-fast speeds.

So, whether you want to create a stop-motion masterpiece or are simply trying to catch glimpses of sneaky intruders, the Wyze camera has got you covered. It may not be what we expected, but in a world where every moment counts, sometimes a single snapshot is all we need.”


Why is my Wyze camera only taking pictures instead of recording videos?
This could be due to a setting change in your camera. Go to the Wyze app and check your camera’s recording settings to ensure that video is enabled.

How can I change my Wyze camera’s recording settings to include videos?
Open the Wyze app and navigate to your camera’s settings. Under “Recording,” make sure that “Event Recording” is turned on and set to include videos.

My Wyze camera used to record videos, but now it’s only taking pictures. What can I do to fix this?
Try resetting your camera to its default settings. You can do this by holding down the setup button on the camera for 20 seconds. Then, reconnect the camera to the app and check your recording settings.

I’ve checked my Wyze camera’s settings and video is enabled, but it’s still only taking pictures. What else can I try?
Make sure that you have enough available storage on your device. If your device’s storage is full, the camera may be defaulting to picture mode instead of video mode. Clear some space and try again.